Senior Technical Support Specialist Jobs

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The Role: We're seeking commercially sharp Solutions Consultants to be trusted advisors to our customers, optimizing how Synthesia's platform best fits within their business environments and unlocking value across multiple workflows. As a Solutions Consultant, you'll be the strategic advisor who helps customers see where Synthesia creates the most impact across their organization. You'll run in-depth discovery and facilitate strategic workshops with senior stakeholders to uncover priorities and opportunities; design how Synthesia optimally solves their most pressing challenges; lead enablement that drives real behavior change and adoption; and own the path from deal close to first successful workflow and beyond. Discovery & Strategic Workshops Conduct in-depth, discovery conversations and facilitate workshops with senior stakeholders and practitioners to uncover business priorities, current workflows, technical constraints, and success metrics. Design and lead sessions that help customers envision how Synthesia supports a variety of workflows: whether for enablement, communications, training, operational efficiency, or other business functions. Build advisory relationships through thoughtful questioning, act

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The Role We're seeking commercially sharp Solutions Consultants to be trusted advisors to our customers, optimizing how Synthesia's platform best fits within their business environments and unlocking value across multiple workflows. As a Solutions Consultant, you'll be the strategic advisor who helps customers see where Synthesia creates the most impact across their organization. You'll run in-depth discovery and facilitate strategic workshops with senior stakeholders to uncover priorities and opportunities; design how Synthesia optimally solves their most pressing challenges; lead enablement that drives real behavior change and adoption; and own the path from deal close to first successful workflow and beyond. Discovery & Strategic Workshops Conduct in-depth, discovery conversations and facilitate workshops with senior stakeholders and practitioners to uncover business priorities, current workflows, technical constraints, and success metrics. Design and lead sessions that help customers envision how Synthesia supports a variety of workflows: whether for enablement, communications, training, operational efficiency, or other business functions. Build advisory relationships through thoughtful questioning, acti

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team GoDaddy's Global Storage Engineering team operates one of the largest Ceph environments in the world, delivering the object, block, and file storage platforms that power GoDaddy's hosting infrastructure, internal services, OpenStack environments, and next-generation AI/HPC workloads. If you're passionate about distributed systems, storage architecture, and solving failure scenarios at massive scale, this is an opportunity to work on infrastructure few engineers will experience in their careers. Ceph is a strategic platform at GoDaddy — not an ancillary service. Our global footprint includes 80+ production clusters, 20,000+ OSDs, 1,830 storage nodes, 300 PB of raw capacity, and 69 billion objects spanning five datacenters across three continents. The platform supports RBD, RGW (S3/Swift), and CephFS workloads through more than 1,550 pools, 574,000 placement groups, and 900+ MDS daemons, creating engineering challenges that demand deep expertise in storage architecture, data durability, performance optimization, automation, and observability. As a Lead Senior Site Reliability Engineer, you'll serve as one of the principal technical leaders for GoDaddy's Ceph platform. You'll design the next generation of storage clusters, lead major platform upgrades, drive capacity and hardware strategy, and establish the standards that govern how the platform scales. You'll be the engineer the team turns to for the most complex s

Location Details: Remote, Canada - British Columbia or Ontario At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team We are seeking a highly creative and technically skilled Senior Motion Designer to join our creative team. In this role, you will bring static designs to life, bridging the gap between graphic design, animation, and video production. You will create high-quality motion graphics, kinetic typography, and character animations for a variety of digital platforms, including product launches, web interfaces, and brand campaigns. The ideal candidate has a strong eye for detail, composition, and pacing, and is able to translate complex ideas into visually compelling and fluid animations. This role also requires strong design skills and the ability to execute crafted designs that support motion and video projects. What you'll get to do... Collaborate with art directors, copywriters, team members, and cross-functional design partners to develop visual concepts and ensure assets are optimized for various platforms. Translate abstract ideas and scripts into style frames and storyboards, establishing the visual pacing, tone, and direction of projects before production. Create 2D (and occasionally 3D) animations, kinetic typography, visual effects (VFX), and dynamic scenes using vector illustrations, photographs, and text assets. Integrate audio, music, and voiceover with visual elements to build cohesive final deliverables. Ensure motion assets align with brand guidelines, maintain organized project files, and incorporate creative direction, client feedback, and peer feedback into iterative design improvements. Y

Work Flexibility: Onsite ​​​ Schedule 1st Shift: Mon – Fri, 8am – 5pm Overtime based on business needs What you will do As the Senior EMC & RF Test Technician, you will contribute to global regulatory compliance efforts through the execution of testing activities, development of in-house laboratory capabilities, and support of projects that ensure products meet evolving international product safety and EMC standards.​​ ​​​Perform and document electromagnetic compatibility (EMC) and radio frequency (RF) testing on new and existing medical devices to demonstrate compliance with applicable domestic and international standards. ​Operate, maintain, troubleshoot, and verify EMC and RF laboratory equipment, including shielded rooms, EMC chambers, antennas, receivers, signal generators, amplifiers, and associated test instrumentation. ​Configure, build, modify, and verify product test setups and support equipment to meet EMC and RF testing requirements. ​Support the development, expansion, and continuous improvement of in-house EMC and RF testing capabilities to meet evolving technology and compliance requirements. ​Collaborate with engineering teams to develop test strategies, execute compliance testing, and support product development activities. ​Investigate, troubleshoot, and document test failures, observations, and anomalies, communicating findings and recommendations to engineering and project teams. ​Create, update, and maintain test procedures, protocols, job-aids, work instructions, and laboratory documentation in accordance with quality system requirements. ​Evaluate, recommend, procure, and maintain laboratory equipment, software, and tools necessary to support current and future EMC and RF testing capabilities. ​Identify and implement improvements t

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Summary: Micron Yield Improvement Failure Analysis Shift Technician that performs Electrical and Physical Failure Analysis (EFA/PFA) investigative work for defect issues identified by YE and Fab customers. Monitors recently probed material and categorizes dead die into known defect issue categories and investigates new or unknown defect issues. This position requires a strong sense of responsibility and passion, reflecting Micron’s core values: People, Innovation, Tenacity, Teamwork, and Customer Focus. Responsibilities: Performs initial data analysis on new issues, conducts failure analysis, documents findings, and summarizes investigation results—including potential root cause—into a single report for stakeholders. Efficiently operates all lab equipment in compliance with safety guidelines, with a strong understanding of equipment functionality and ability to perform basic troubleshooting. Supports Company and Department Objectives Works to support company and department objectives and vision plans Open to suggesting new ideas and participates in projects and teams in support of department and company objectives Minimum Requirements: Associates degree in Electronics, AC/DC Electronics Technology or equivalent Flexibility to work 12-hour shifts (3 on/4 off and 4 on/3 off) and be willing to move to different shifts and work overtime to support business operations. The ability to always wear lab-specific clean room garme

Datadog is seeking a highly motivated Senior Corporate Development Lead to drive our AI product strategy, build strong relationships across the founder and VC ecosystem, and support high-impact initiatives including acquisitions, venture investments, and startup partnerships. You will be part of a small, high-visibility team that reports directly to Datadog’s Founder/CEO. The ideal candidate is passionate about AI and developer tools, comfortable rolling up their sleeves, and excited to operate in a fluid, technically demanding environment. You will support evaluations, source promising AI startups, collaborate closely with internal product and engineering leaders, and help position Datadog as the preferred partner for the next generation of founders. This role is ideal for someone who is hungry for increased responsibility, operates with authenticity and creativity, and prioritizes the company’s interests. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Support Datadog’s AI product strategy by analyzing emerging technologies, market opportunities, and competitive dynamics. Source high-potential AI startups for acquisition, investment, or partnership, and build a strong presence across the founder and VC ecosystem. Attend meetups, conferences, and ecosystem events to expand Datadog’s visibility and pipeline opportunities. Drive workstreams across diligence, valuation, financial modeling, strategic assessment, and internal recommendations. Partner with Product and Engineering leaders to evaluate build/buy/partner opportunities aligned with Datadog’s AI roadmap. Support negotiation processes, including term sheets and partnership structures. Collaborate on integration planning with cross-functional partners after acquisitions or strategic de

Work Flexibility: Field-based Associate Field Service Representative – Transport As an Associate Field Service Representative, you will play a key role in supporting a designated service territory along with repairing and delivering Stryker equipment with a focus on Transport solutions. You will work with a diverse range of products, including stretchers, transport chairs, bed frames, and temperature management systems. This position serves as an excellent opportunity to gain valuable experience and advance into a more senior ProCare role within Stryker. What you will do Possess basic electronic and mechanical aptitude. Perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades Utilize computer software to complete documentation, order parts, reference training materials, and more Present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships Work mostly independently and engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives Adhere to and maintain excellent Field Service metrics; not limited to but including hours and overtime accountability, inventory accuracy, cadence of documentation, etc. What you need Required: High School diploma. Must be at least 21 years of age to meet our driving requirements. Valid driver license in the state of residence with a good driving record as you will oper

At Franklin Templeton, we believe success is built through powerful partnerships. As a forward‑thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting‑edge strategies and deep insights to unlock opportunities for long‑term wealth creation. Our talented, global teams bring expertise that is both broad and unique. From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients’ success. About the Department: The FTT – Operations group develops and supports products that power the daily operations of the Middle and Back Office. The team collaborates closely across functions to deliver reliable, scalable solutions that drive business efficiency. Joining this group means working in a dynamic, technically driven environment where innovation and teamwork are valued, and your contributions directly impact operational success. How You Will Add Value? Core Responsibilities: You will design and build software solutions with product owners to meet business needs. You will manage product backlogs and prioritize development tasks. You will participate in sprint and release planning activities. You will develop, test, and maintain high-quality code. You will conduct code reviews and ensure adherence to standards. You will support deployments and optimize performance. You will build full-stack applications across services, APIs, and infrastructure. You will collaborate with analysts

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. Senior Software Engineer, Backend About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood’s engineering organization spans Crypto, Brokerage, and Core Engineering, each responsible for systems that are foundational to how customers invest and manage their money! These teams build and operate platforms for trading, custody, ledgers, reporting, payments, and shared infrastructure, with a strong focus on correctness, reliability, and customer trust. Engineers partner closely with product, design, data, and infrastructure teams to deliver software that performs at scale. As a Senior Software Engineer, you will design and build large-scale distributed systems that support real-time trading, balances, and platform capabilities. You will lead technically complex projects, contribute to architectural decisions, and collaborate with frontend and data partners to deliver well-structured APIs. Your work will directly influence system performance, operational safety, and long-term maintainability across core Robinhood products. This role is based in our Menlo Park, CA and New York, NY offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress,

About the Team The IT Services and Support team is responsible for delivering seamless, efficient, and reliable workplace technology across the organization. We provide frontline IT support, run employee lifecycle operations, support conference rooms and events, manage vendors and assets, and continuously improve systems, documentation, and workflows to strengthen the employee experience as OpenAI grows. About the Role As the EMEA Regional IT Support Lead based in Dublin, you will be the senior onsite IT owner for the Dublin office while serving as the regional lead for IT support across EMEA. You will combine high-quality hands-on support with regional coordination, operational leadership, and process improvement. Your scope includes frontline support, onboarding and offboarding, AV and event readiness, vendor and equipment management, office build and workplace technology support, executive support, and the design of scalable support workflows across offices and time zones. We are looking for someone who is customer-focused, technically strong, and able to operate independently in a fast-moving environment. You should bring strong judgment, clear communication, and the ability to turn ambiguous operational needs into reliable systems that improve the employee experience. This role is the onsite IT lead in our Dublin office, serves as the regional lead for EMEA IT support, requires 5 days in office per week, and offers relocation assistance to new employees. This role is based in our Dublin office. In this role, you will: Own EMEA IT Support: Take end-to-end ownership of the regional support experience, from prioritizing needs and resolving escalations to addressing systemic gaps and driving improvements. Lead EMEA Regional Support: Partner across offices and time zones to improve coordination, strengthen support coverage, and drive a more consistent employee experience across EMEA. Own Employee Lifecycle Operations: Lead or support onboarding and offboarding workf

ABOUT THE BRAND: Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com Executes standardized golf ball testing procedures with accuracy and efficiency, ensuring reliable and consistent data collection. Maintains testing equipment, documents results, and partners with engineers and senior technicians to support product development and performance validation. Technical Execution Perform established golf ball test methods independently and accurately. Maintain working knowledge of all standard test procedures. Utilize required software tools (Excel, Minitab, and other testing systems) for data entry and basic analysis. Perform preventative maintenance and calibration on most assigned equipment. Identify equipment or test abnormalities and escalate when necessary. Quality & Productivity Produce accurate, wel

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors About the Role Nuro takes a machine-learning-first approach to autonomous driving technology. In an ML-first system, the overall system performance depends heavily on the quantity and diversity of its training and evaluation data. The team plays a crucial role in the advancement of autonomous driving systems by ensuring teams have access to high-quality labeled data. This is facilitated by a comprehensive labeling stack featuring a workflow execution framework, supporting infrastructure, and a suite of data annotation tools. Nuro’s autonomy stack utilizes an industry-leading sensor suite. Our tools must handle the efficient processing and annotation of millions of points of sensor data. Our labeling infrastructure supports millions of scenes weekly. The platform team’s mission is to make labeled data accessible for all of our users. The system must be reliable and scalable. This includes everything from request submission to p

Datadog is seeking a highly motivated Senior Corporate Development Lead to drive our AI product strategy, build strong relationships across the founder and VC ecosystem, and support high-impact initiatives including acquisitions, venture investments, and startup partnerships. You will be part of a small, high-visibility team that reports directly to Datadog's Founder/CEO. The ideal candidate is passionate about AI and developer tools, comfortable rolling up their sleeves, and excited to operate in a fluid, technically demanding environment. You will support evaluations, source promising AI startups, collaborate closely with internal product and engineering leaders, and help position Datadog as the preferred partner for the next generation of founders. This role is ideal for someone who is hungry for increased responsibility, operates with authenticity and creativity, and prioritizes the company's interests. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Support Datadog's AI product strategy by analyzing emerging technologies, market opportunities, and competitive dynamics. Source high-potential AI startups for acquisition, investment, or partnership, and build a strong presence across the founder and VC ecosystem through meetups, conferences, and events. Drive workstreams across diligence, valuation, financial modeling, strategic assessment, and internal recommendations. Partner with Product and Engineering leaders to evaluate build/buy/partner opportunities aligned with Datadog's AI roadmap. Support negotiation processes, including term sheets and partnership structures, and collaborate on integration planning with cross-functional partners after deals close. Help attract early-stage AI companies into Datadog's startup program. Wh

Why This Role Exists Eulerity-GACS is an AI-native marketing automation platform — not a legacy tool with AI bolted on. We serve enterprise brands like Mastercard, UPS Store, Uber Eats, automating digital advertising across thousands of franchise locations. As we scale, we are expanding our India-based Mobile Engineering team to support our rapidly growing client base! We aren't looking for a traditional developer who writes Swift. We want an AI-augmented engineer who treats agentic coding workflows as their primary development tool. At Eulerity-GACS, AI-first development enables us to ship high-impact features to real users at a pace that leaves legacy competitors behind. If you are a senior-level developer who has already restructured your workflow around Claude Code, Copilot, and system prompting to move faster than your peers, we want you on our team. The Fast Facts Location: Remote (India) Schedule: Shifted to ensure close alignment and high-bandwidth collaboration with US EST hours (e.g., approximately 5:30 PM – 2:30 AM IST). Compensation: ₹13-16 LPA (depending on experience) AI Tools: Unlimited. Claude Code, Copilot, whatever makes you sharp — we don't gatekeep tools here. Start Date: Early joiners preferred What You'll Actually Do This is a high-ownership role where you will be building features that real users depend on daily. Develop, test, and maintain our high-quality iOS application using Swift, SwiftUI/UIKit, and AI-first development practices. Agentic coding tools will be your daily drivers. Collaborate closely with US-based Product and Design teams to implement features from architecture through deployment, leveraging AI for code generation, debugging, and review. Write clean, scalable, and highly maintainable code following best practices and architectural patterns. Utilize effective prompts and system instructions as a core engineering skill to maintain a robust MVVM architecture. Who You Are We are looking for a technically sharp devel