Senior Technical Writer Jobs

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We’re hiring talented Software Engineers for the Snowflake Dynamic Tables team in Berlin, Germany. Join us to build the next generation data platform that enables customers to transform data with declarative SQL while maintaining control over cost, latency, and throughput. We are looking for strong engineers who are enthusiastic about building new cutting-edge technologies, who look forward to tackling complex database problems, and pick up and understand deep technical areas quickly. You will work alongside seasoned engineers and grow in your scope and influence. AS A SOFTWARE ENGINEER AT SNOWFLAKE YOU WILL: Work with a talented and collaborative team of engineers and Product Managers in our globally distributed team to design and build Dynamic Tables capabilities Design, implement, support, and evolve new features and performance improvements Help shape technical and product direction with senior teammates Break ambiguous problems down, weigh the tradeoffs, and make technical and product decisions Analyze and solve performance, correctness, and fault-tolerance challenges at scale Dig into unfamiliar parts of a large system to root cause and solve problems Ensure operational readiness of what you build and help meet the commitments to our customers regarding reliability, a

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Director of Recruiting, Engineering and Information Technology, you’ll lead GitLab’s India-based recruiting efforts for Engineering and IT while helping shape technical hiring across the broader Asia-Pacific region. You’ll lead recruiting managers and their teams, set the regional talent strategy, and maintain direct ownership of senior and executive-level searches. Reporting to the Vice President of Talent Acquisition or an equivalent senior Talent Acquisition leader, you’ll help GitLab build exceptional technical teams in high-growth markets and create a scalable, well-documented recruiting model. Yo

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Checkout Optimization team is the growth team for Stripe’s checkout UIs. They build high-converting, personalized checkout experiences for buyers and agents, as well as the data platform that powers it. The team identifies opportunities to improve checkout through rapid product experimentation and delivers optimization at scale through our ML-powered engine. The team also builds the reliable data foundations that enable this work, including experimentation, optimization, and data-informed product decisions across Stripe’s checkout suite. Over the next 6 to 12 months, the team will focus on: Building personalized checkout experiences powered by the ML-based Optimization Engine Agentic commerce through optimizing OCS experiences for agent buyers Checkout optimization for rapidly growing AI companies Improving our data platform, which is critical to leveraging data internally and externally What you’ll do Engineering Managers at Stripe are responsible for the success of their team. You’ll be deeply involved in the engineering and design processes as well as coaching, mentoring, and leading the team. You’ll have a deep understanding of how to drive efficient engineering teams and you’ll have a strong user focus. You'll work with engineers on creating technical solutions and communicating effectively across teams and senior leadership. Responsibilities Lead and manage a team of talented full-stack product and data engineers, providing

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Grow your career while continuing Exact Sciences’ inspiring work. Changing roles within the company allows you to develop your skills while changing the future of cancer in a new way. Schedule - Monday - Friday 8 am -4:30/5 PST Position Overview This role is responsible for diagnosing and resolving failures in enterprise laboratory instruments and automation systems, conducting root cause investigations, and escalating service issues to minimize downtime. It includes performing routine preventive maintenance and calibrations to ensure equipment reliability and compliance with service standards. The position requires accurate documentation aligned with Good Documentation Practices (GDP) and regulatory requirements such as OSHA, FDA, ISO, and CLIA. Success in this role involves developing technical expertise, training others, and collaborating across teams and vendors to support troubleshooting and project execution. Flexibility, commitment to quality, and a focus on process improvement—including SOP development and workflow optimization—are essential. Key Accountabilities: Include, but are not limited to, the following: Troubleshooting & Repair: Under general supervision, diagnose, repair, and resolve failures following established procedures on instrumentation and automation systems within the laboratory by applying technical expertise to restore functionality. Escalate unresolved or complex issues to senior s

About the Team OpenAI’s Communications team is responsible for helping people understand our mission, technology, and impact. The team works across the company to communicate clearly and thoughtfully with a wide range of audiences in a rapidly evolving environment. Within Communications, the Strategy & Systems team is building a new model for how communications organizations operate—combining strong strategic judgment, effective operating systems, and the growing capabilities of AI. We design the frameworks, tools, and ways of working that help the broader team focus on its highest-impact priorities and execute them effectively. About the Role We are looking for a Strategy & Operations Manager to help make this operating model real. You will translate priorities into action, lead high-impact initiatives from idea through implementation, and design better ways for the Communications team to work. You will take ownership of complex projects that require clear thinking, strong follow-through, and a willingness to challenge how work has traditionally been done. You will partner with senior leaders, technical builders, and cross-functional teams to bring structure to ambiguous problems, strengthen execution, and apply AI in practical ways that improve how the organization operates. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead strategic initiatives and special projects across Communications, turning ambiguous opportunities into clearly defined problems, aligned plans, and successful implementation. Help shape how the team sets priorities, makes decisions, and follows through on its most important work—including launches, campaigns, reactive moments, and longer-term initiatives. Design an AI-forward approach to project and program management, building systems that maintain momentum, surface risks early, and make ownership and de

About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. The Operating Systems team is critical in this mission, turning sophisticated hardware and AI capabilities into a reliable, trusted platform. Security is central to that work: we define trust boundaries, integrate hardware-backed protections, isolate sensitive context, and establish the guardrails that let AI applications and agents act safely, privately, and under user control. About the Role We’re looking for a Software Security Architect to define the security architecture for OpenAI’s next-generation operating system. You’ll work alongside hardware security architects and partner with operating system, silicon, firmware, privacy, and product teams to protect users, their devices, and their data. This is a senior, hands-on role for someone who can connect operating system internals, hardware-backed security, and real-world product constraints. Your work will shape the platform’s trust model, protect sensitive information, and set the technical foundations for AI that is safe, private, and under user control. In this role, you will: Define the operating system’s security architecture, trust boundaries, privilege model, and protections for sensitive user data. Partner with hardware security architects to integrate roots of trust, secure elements, trusted execution environments, and processor security capabilities into the operating system. Desig

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Customer First Team We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers. Join our team! We’re building a world where Identity belongs to you. Role Summary The Business Analyst (BA) is an essential member of the Okta Professional Services team. This role offers a unique opportunity to learn Identity and Access Management (IAM) fundamentals from the ground up. You will serve as a bridge between customer business objectives and technical implementation, developing the skills to own the requirements lifecycle and ensuring final deliveries are secure, scalable, and aligned with strategic needs. Key Responsibilities Discovery & Requirements Facilitation: Facilitate stakeholder workshops to uncover requirements, map current-state IAM processes, and identify dependencies and pain points across IT, security, and application teams. Documentation & Solution Design: Translate business needs into detailed functional and non-functional requirements. Produce clear business process flows and solution design diagrams to visualize the "how" and "why" behind the technical configuration. Traceability & Solution Integrity: Support senior team members in maintaining

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role… We are hiring a Director of Sales Operations to own the operating rhythm of our pre-sales engine globally: Sales, Sales Development, and Sales Engineering. This is a player/coach role leading a small team of experienced senior operators while staying hands-on, and our first Sales Operations leadership seat in North America. This role reports to the VP of Revenue Operations. What you’ll be doing… Forecasting and pipeline inspection. Own forecast methodology, accuracy, and variance analysis end to end for Sales and Sales Development; run the weekly commit and pipeline inspection cadence; build the leading indicators (stage conversion, velocity, slippage, aged pipeline) that make the forecast defensible before quarter end, not explained after it. Sales process and policy. Own the pre-sales process architecture: opportunity stages, exit criteria, qualification standards, pipeline hygiene rules, rules of engagement, and the SDR-to-AE handoff, including how conflicts get resolved. Sales Engineering coverage. Own the SE deployment model (SE-to-AE coverage ratios, prioritization of scarce SE time), standardize the technical proof-of-concept and demo process, and build the reporting that shows technical w

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Corporate Security Engineer, you'll help secure the systems GitLab team members rely on every day across a fully remote environment. This role sits within Corporate Security Engineering and focuses on building secure-by-default controls for endpoints and the SaaS platforms that support them, with a strong emphasis on macOS. You'll own meaningful technical decisions around endpoint hardening, automation, and detection, and you'll help turn security requirements into scalable engineering systems that are measurable, auditable, and designed to reduce friction for end users. This is a strong fit i

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is looking for a Machine Learning Engineer who is passionate about collaborating with data scientists, product managers and engineers alike. As part of our team, you will help us accelerate the development and extension of products powered by Gen AI and many other shapes of Machine Learning. You’ll be contributing hands-on to the development of the services and pipelines that enable multiple ML/AI features in our product. You will have the opportunity to collaborate with multiple organizations, taking input and guidance from your senior stakeholders and helping bring our initiatives to reality. You’ll succeed by showcasing excellent capacity to manage time, demonstrating emotional intelligence as you navigate stakeholder relationships, and by continuously improving your technical skill set. Key Responsibilities Build and improve the capabilities that enable and accelerate the production of machine learning (ML) and generative AI (genAI) based solutions Partner with data scientists, effectively sharing engineering context and collaborating to support larger initiatives Incorporate the best ava

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is looking for a Machine Learning Engineer who is passionate about collaborating with data scientists, product managers and engineers alike. As part of our team, you will help us accelerate the development and extension of products powered by Gen AI and many other shapes of Machine Learning. You’ll be contributing hands-on to the development of the services and pipelines that enable multiple ML/AI features in our product. You will have the opportunity to collaborate with multiple organizations, taking input and guidance from your senior stakeholders and helping bring our initiatives to reality. You’ll succeed by showcasing excellent capacity to manage time, demonstrating emotional intelligence as you navigate stakeholder relationships, and by continuously improving your technical skill set. Key Responsibilities Build and improve the capabilities that enable and accelerate the production of machine learning (ML) and generative AI (genAI) based solutions Partner with data scientists, effectively sharing engineering context and collaborating to support larger initiatives Incorporate the best ava

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Department Intro: Join our Process QE team in Taiwan, where we drive innovation and excellence in process quality control and user-friendly and reliable manufacturing system environments. We empower our team members to make a tangible impact on the world. Position Overview: As a Process QE Technician, you will focus on one function within the multifaceted realm of process quality engineering. You will support engineers with routine tasks and collaborate on engineering projects. This outstanding opportunity will allow you to develop your skills in a collaborative and inclusive environment, where your contributions will be valued and your growth supported. Responsibilities: Follow SOPs to perform routines such as system settings, document control, and metrics maintenance. Tasks change based on the function assigned in process QE. Collaborate with senior engineers to analyze and resolve technical issues with detailed solutions. Initiate solutions using Micron's tools to improve labor efficiency and mitigate risks during conversion. Contribute to the continuous improvement of engineering processes and practices. Qualifications & Skills: Proven ability to work in a team-oriented, collaborative environment. Determined and proactive approach to learning and tackling

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Department Intro: Join our Process QE team in Taiwan, where we drive innovation and excellence in process quality control and user-friendly and reliable manufacturing system environments. We empower our team members to make a tangible impact on the world. Position Overview: As a Process QE Technician, you will focus on one function within the multifaceted realm of process quality engineering. You will support engineers with routine tasks and collaborate on engineering projects. This outstanding opportunity will allow you to develop your skills in a collaborative and inclusive environment, where your contributions will be valued and your growth supported. Responsibilities: Follow SOPs to perform routines such as system settings, document control, and metrics maintenance. Tasks change based on the function assigned in process QE. Collaborate with senior engineers to analyze and resolve technical issues with detailed solutions. Initiate solutions using Micron's tools to improve labor efficiency and mitigate risks during conversion. Contribute to the continuous improvement of engineering processes and practices. Qualifications & Skills: Proven ability to work in a team-oriented, collaborative environment. Determined and proactive approach to learning and tackling challenges. Independent thinking ability. Intermediate PC skills, including familiarity with MS Office. Ab

About the Team The Industry Marketing team helps OpenAI bring frontier AI to the industries where it can create meaningful, measurable impact. We work across Product, GTM, Communications, Partnerships, Policy, Security, and Research to translate model and product capabilities into industry narratives, field motions, customer proof, and launch programs that help enterprises adopt AI responsibly. About the Role As Product Marketing Manager, Cybersecurity, you will help define how OpenAI brings frontier AI to cyber defenders. This role sits at the center of Daybreak, OpenAI’s cybersecurity initiative to help defenders see risk earlier, act sooner, and build software that is resilient by design. You will shape the market narrative, build the field-facing operating system, and coordinate cross-functional execution across product launches, customer proof, partner moments, events, and account-based campaigns. You will help senior security leaders understand how OpenAI models, Trusted Access for Cyber, Codex Security, and related workflows can support real defensive work. We’re looking for a product marketer who combines strategic narrative, technical curiosity, enterprise go-to-market judgment, and program leadership. The right person can turn fast-moving capabilities into clear positioning, credible assets, and practical field execution. In this role, you will: Own positioning and messaging for OpenAI’s cybersecurity offering, including Daybreak, Trusted Access for Cyber, Codex Security, and related product surfaces. Build field-ready assets for account directors, solutions engineers, security leaders, and executive audiences, including first-call decks, one-pagers, use-case libraries, customer stories, and proof-point packages. Translate frontier model capabilities into simple, accurate, and defensible go-to-market language for senior enterprise buyers and security practitioners. Partner with Product, Research, Security, Policy, Communications, Partnerships, and GTM to c

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Customer Value Architects team sits inside the revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. We turn product usage into measurable business outcomes, working across onboarding, adoption, and renewal to make sure customers see the value they signed up for. About the Role The right candidate is a relationship-first advisor who connects a customer's Mixpanel investment to real outcomes for a portion of a defined book of accounts. You'll help own the adoption and value plan for each account: understanding why the customer bought Mixpanel, tracking whether they're getting the ROI they expected, and supporting the enablement and product usage that gets them there. You'll build trusted relationships with business and technical stakeholders, partner closely with your Account Executive and renewal counterparts, and start developing a point of view on how customers should think about AI in their product workflows. This role suits someone who is building the skills to own accounts end to end and is ready to grow into greater independence, with support from your manager and senior teammates. Responsibilities Help own the value plan for accounts in your book, connecting the business problem that led the customer to buy Mixpanel with the outcomes they measure. Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to what customers care about most. Support discovery on customer priorities and pain points, and turn what you learn into adoption plan updates. Partner with your Account Executive