Service And Engagement Executive Team Leader Jobs

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi's Associate AI Engineer, Finance Transformation is a hands-on builder within SoFi's Finance organization, focused on building agentic AI workflows that transform how Finance works from close and reconciliations to forecasting and reporting. Finance has one of the largest AI opportunity surfaces at SoFi: over a hundred identified use cases, an active champions network, and executive sponsorship. In this role you will build multi-step AI workflows on approved enterprise AI platforms, stand up the telemetry that measures AI usage, cost, and ROI across Finance, and help make AI outputs trustworthy enough for Finance decision-making in a controlled environment where outputs must be explainable, auditable, and reconciled to the number. You will work directly with the AI Transformation Manager for Finance, who owns use-case strategy and stakeholder engagement, and in close partnership with SoFi's AI SDLC and platform teams, who support the path from prototype to production. This is a build-focused role with an unusual growth surface: SoFi's AI Engineering ladder (through Staff and Senior Staff) is the visible progression path. What you’ll do: Build agentic AI workflows: Develop multi-step AI workflows such as planning, tool use, retrieval, structured orchestration on approved enterprise AI pla

MongoDB is seeking a Senior Director to provide global program leadership across our PoD Program — the operating model supporting our most strategic global accounts as well as to lead global program management for our AI, Digital Native, and Acquisition account segments. This is a highly cross-functional, strategic role at the intersection of sales strategy, revenue operations, and go-to-market execution. The ideal candidate is a systems thinker who can architect scalable program frameworks, translate data into actionable whitespace and account strategy, and align Product, Services, Sales, and Partner organizations around a shared playbook for growth in our highest-priority accounts and fastest-growing segments. You will operate as the connective tissue between field sales leadership, account teams, and corporate functions — ensuring our most important customers and our highest-growth segments receive consistent, best-in-class coverage models, sizing, and go-to-market motions. We are interested in speaking with candidates who are based out of Austin, New York, and San Francisco Role Responsibilities Strategic Account Program Leadership (PoD) Own the end-to-end operating cadence for the PoD program covering MongoDB's most strategic global accounts Partner with global account leaders to ensure consistent program governance, executive reporting, and cross-regional alignment Serve as the central point of coordination for account planning cycles, QBRs, and executive engagement across PoD accounts Segmentation Design and continuously refine global account segmentation frameworks across strategic, AI/Digital Native, and Acquisition accounts Ensure segmentation logic reflects growth potential, product fit, and strategic value, and is consistently applied across regions Whitespace Analysis Build repeatable whitespace analysis methodologies to identify expansion opportunities within existing accounts and adjacent buying centers Partner with sales and analytics teams to operat

About Us Paytm is India's payment Super App offering consumers and merchants the most comprehensive payment services. As the pioneer of the mobile QR payments revolution in India, today Paytm stands as India’s largest payment company by Users, Merchants, Payment Transactions, and Revenue. Paytm’s mission is to drive financial inclusion across the nation and bring half a billion Indians into the mainstream economy through technology-led financial services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. Paytm has been a trailblazer in the merchant space by introducing innovative solutions like QR codes to accept payments and the Sound-box to reconcile payments via voice alerts. Furthermore, we are actively distributing loans to these partners via our 'Paytm for Business' application. Role Overview We are looking for a high-performing Hunter Account Director to drive net-new enterprise business for Pi Commerce. This is a pure hunting role focused entirely on acquiring large enterprise logos, owning complex end-to-end sales cycles, and driving meaningful revenue growth. Operating at the intersection of AI, SaaS, and customer engagement, you will be responsible for positioning a highly differentiated platform directly to CXOs and executive leadership teams across a diverse range of industries. Key Responsibilities  Own the end-to-end enterprise sales cycle — from initial prospecting and discovery to commercial negotiation and closure.  Drive new logo acquisition aggressively across large enterprises (BFSI, Retail, Telecom, Healthcare, etc.).  Build and manage a robust, qualified sales pipeline through outbound hunting, professional networking, and strategic account mapping.  Lead CXO-level conversations, masterfully articulating business value propositions around AI-led customer engagement.  Conduct deep, consultative discovery to th

About Us Paytm is India's payment Super App offering consumers and merchants the most comprehensive payment services. As the pioneer of the mobile QR payments revolution in India, today Paytm stands as India’s largest payment company by Users, Merchants, Payment Transactions, and Revenue. Paytm’s mission is to drive financial inclusion across the nation and bring half a billion Indians into the mainstream economy through technology-led financial services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. Paytm has been a trailblazer in the merchant space by introducing innovative solutions like QR codes to accept payments and the Sound-box to reconcile payments via voice alerts. Furthermore, we are actively distributing loans to these partners via our 'Paytm for Business' application. Role Overview We are looking for a high-performing Hunter Account Director to drive net-new enterprise business for Pi Commerce. This is a pure hunting role focused entirely on acquiring large enterprise logos, owning complex end-to-end sales cycles, and driving meaningful revenue growth. Operating at the intersection of AI, SaaS, and customer engagement, you will be responsible for positioning a highly differentiated platform directly to CXOs and executive leadership teams across a diverse range of industries. Key Responsibilities  Own the end-to-end enterprise sales cycle — from initial prospecting and discovery to commercial negotiation and closure.  Drive new logo acquisition aggressively across large enterprises (BFSI, Retail, Telecom, Healthcare, etc.).  Build and manage a robust, qualified sales pipeline through outbound hunting, professional networking, and strategic account mapping.  Lead CXO-level conversations, masterfully articulating business value propositions around AI-led customer engagement.  Conduct deep, consultative discovery to th

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin’s Strategic CSMs work with our largest and most complex customers to help them realize the full value of their Intercom investment and transform their approach to customer service. Our CSMs engage customers to unlock early and sustained outcomes by delivering methodologies that drive product adoption, solution expansion, and long-term growth. As a Strategic CSM, you’ll build strong relationships with our most important customers, and lead them through their entire Intercom customer journey. You’ll be equipped to guide customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices. You'll use your solution expertise to enable customers to overcome their challenges to implementing and growing our AI products and act as a trusted advisor to the change those customers need to make. You’ll work with a variety of customer profiles including C-Level contacts, executives, CX leaders, and

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin’s Strategic CSMs work with our largest and most complex customers to help them realize the full value of their Intercom investment and transform their approach to customer service. Our CSMs engage customers to unlock early and sustained outcomes by delivering methodologies that drive product adoption, solution expansion, and long-term growth. As a Strategic CSM, you’ll build strong relationships with our most important customers, and lead them through their entire Intercom customer journey. You’ll be equipped to guide customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices. You'll use your solution expertise to enable customers to overcome their challenges to implementing and growing our AI products and act as a trusted advisor to the change those customers need to make. You’ll work with a variety of customer profiles including C-Level contacts, executives, CX leaders, and

Lead research that shapes better workplaces across Asia. As a senior consultant at Gallup, you'll partner with senior executives to solve complex workplace challenges through rigorous research, advanced analytics and evidence-based consulting. You'll lead high-impact client engagements from research design to executive recommendations while advancing Gallup's thought leadership across the region. Why Consulting and Research at Gallup For decades, Gallup has helped organizations answer some of the most important questions about work: What drives employee engagement? What makes a great manager? How do organizations build thriving cultures? How can organizations identify and select people who will succeed? The answers have inspired workplace practices around the world and informed some of Gallup's most recognized research, products and consulting services. As a senior consultant with expertise in workplace science, you'll contribute to the next generation of discoveries. Gallup offers research opportunities few organizations can match: Access to unique historical and longitudinal datasets on employee engagement, talent-based selection, organizational culture, wellbeing, leadership development and employee experience that few researchers will encounter elsewhere in their careers Opportunities to contribute to thought leadership, publications and client insights that influence leaders around the world Collaboration with researchers, consultants and subject-matter experts who are committed to turning evidence into meaningful workplace change A culture that encourages curiosity, innovation and exploration of emerging methods, technologies and AI-enabled approaches to research What You’ll Do Partner with clients and internal stakeholders to define business challenges, develop research strategies and lead the successful execution of client engagements Design and oversee quantitative and qualitative research that generates actionable insights for clients Translate sophisticat

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalization Excellence (GE) Zinnov’s Global Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run. In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role As a Engagement Manager , you will own end-to-end delivery of GCC/GBS strategy and advisory engagements — from shaping ambiguous client asks into structured problem statements to leading teams through research, analysis, and executive-ready recommendations. This role i

CRM Executive Location: Noida Experience: 1–3 Years Business: Paytm Money About the Role Paytm Money is looking for a detail-oriented CRM Executive to join its Execution Pod. In this role, you will be responsible for the end-to-end production, quality assurance, and deployment of customer communications across WhatsApp and Push Notification channels. You will ensure that every customer communication is accurate, engaging, compliant with SEBI regulations, and delivered seamlessly. This role requires strong attention to detail, excellent content review skills, and hands-on experience with CRM platforms. Key Responsibilities Draft, edit, and finalize communication copy for marketing campaigns in accordance with SEBI advertising and communication guidelines. Review and proof creatives, subject lines, CTAs, and campaign content before deployment to ensure accuracy and compliance. Set up, test, QA, and schedule campaigns on CleverTap across WhatsApp and Push Notification channels. Own campaign execution processes, including checklists, approvals, stakeholder coordination, and go-live timelines. Partner closely with Compliance and Legal teams to secure mandatory approvals and disclosures. Maintain campaign calendars, trackers, and execution dashboards to ensure timely delivery of all customer journeys. Monitor campaign deployment and proactively identify audience mismatches, delivery issues, or QA gaps. Ensure operational excellence with zero compliance misses and flawless campaign execution. Desired Skills & Qualifications 1–3 years of experience in CRM, Lifecycle Marketing, Content Operations, Marketing Operations, Customer Engagement, or Campaign Management. Hands-on experience with CleverTap is strongly preferred. Experience with MoEngage, WebEngage, Netcore, Braze, or similar CRM platforms is also valuable. Strong written English and content editing skills with the ability to create crisp, customer-friendly communication. Understanding of financial services com

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Manager On Duty within Everpure’s Global Technical Support organization, you will serve as the critical mission commander orchestrating real-time resolution for enterprise-level operational incidents. Acting as the ultimate bridge between global customers, account management teams, and internal engineering resources, your goal is to safeguard business continuity and de-escalate high-priority customer emergencies. You will drive operational stability across shift handoffs, direct cross-functional resource allocation during active incidents, and champion systemic improvements across the customer experience landscape. WHAT YOU'LL DO Lead Live Crisis & Incident Escalations: Direct real-time triage, cross-functional resource allocation, and technical alignment between engineering, customer support, and sales leadership during critical incident escalations to accelerate resolution times for high-value accounts. Bridge Global Shift Hand-offs: Coordinate continuous 24/7 engagement models across international time zones with fellow Managers On Duty, ensuring seamless tracking, transfer, and execution of commitments for critical customer accounts. Drive Root Cause & Accountability Commitments: Oversee post-escalation deliverables—including technical root cause analyses (RCA) and executive follow-up meetings—to restore operational confidence and reinforce long-term partner trust. Transform Trend Insights into Op

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Position Summary: The Senior Informatics Sales Specialist will use their strong genomics, healthcare and Informatics technical knowledge and expertise to identify and close Informatics opportunities. This involves selling to prospective customers and Illumina colleagues on Next Generation Sequencing and Genomic data analysis pipelines, applications and products primarily for use in clinical research or testing. They will act as an influencer and expert resource for customers and others to ensure success while enabling sales growth through strategic activities and creative problem solving. The Informatics Sales Specialist should be viewed as a “go to” subject matter expert for all things Informatics, with primary focus on Illumina’s clinical software products. As an Informatics Sales Specialist, you are impacting clinical data analysis and interpretation through effective engagement with C-level executives, Laboratory Directors, Healthcare practitioners, IT leaders, and data analysts. You are establishing Illumina as a prominent cloud-based enterprise platform provider to the Clinical, Pharma, and Healthcare se

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a dynamic Sales Development Representative II to provide sales pipeline generation and revenue-driving activities and help fuel our growth targets for the fiscal year. You will be required to develop a great understanding of our customers, prospect into relevant accounts and utilize outbound efforts to engage and qualify potential customers using various proactive selling efforts. You will be one of the first touch points for prospects and set the tone for the sales cycle following. This role is a great opportunity to sharpen prospecting and discovery skills that align with our Commercial and Enterprise teams. The ideal remote candidate will sit Central to East coast and will report to a Manager of Sales Development in the East. You Will: Partner and work with the Commercial and Enterprise sales teams - including New Business, Expansion, Customer Success, and Professional Services. Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools Setting qualified prospect meetings with our Sales Executives Strategically prospecting key account targets & contacts Hold thoughtful and engaging conversations over the phone and email Be the subject matter expert on Smartsheet products and services Generate appointments by independently identifying companies and contacts that would be a good fit for our services and making decisions to reach out to them via email, LinkedIn, cold calling, and

Title: Business Growth - Research & insights About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a highly driven and user-focused Research Lead to build deep customer understanding for Paytm Money. The role involves leading end-to-end research initiatives, collaborating closely with cross-functional stakeholders, and translating user behavior into actionable business and product insights. Responsibilities: Lead end-to-end research initiatives from stakeholder requirement gathering to execution and presentation of actionable insights. Design structured research frameworks, surveys, discussion guides, and user insight mechanisms. Manage and mentor research executives to ensure high-quality project delivery. Collaborate with leadership, business, product teams, and external vendors for customer-centric decision making. Build detailed user personas across investor and trader cohorts such as scalpers, swing traders, and long-term investors. Develop and maintain a centralized knowledge base on investor and trader behavior patterns. Translate research findings into recommendations across acquisition, activation, retention, and reactivation journeys. Work closely with product and growth teams to influence roadmap prioritization using user insights. Expectations/ Requirements: Minimum 4-5 years into Research and Analysis, with exposure to Stock Broking Industry. Strong understanding of qualitative and quantitative rese

Job Title Marketing Manager Job Description Job Title Marketing Manager - Commercial Responsible for driving portfolio growth, go-to-market excellence, and customer-centric marketing strategies across assigned product, solution, and service portfolios. Your role • Drive the go-to-market strategy and execution for assigned product portfolios, ensuring alignment with business objectives, customer needs, and market opportunities. • Lead new product introductions and launches, collaborating closely with regional, commercial, and global teams to ensure successful execution and on-time delivery. • Develop annual marketing and business plans through market analysis, competitive intelligence, and consumer insights, translating strategy into impactful portfolio and growth initiatives. • Create compelling value propositions, optimize portfolio positioning, and design omni-channel customer and shopper experiences that enhance engagement and accelerate business performance. • Partner with sales, regional marketing, global business units, and cross-functional stakeholders to localize global assets, improve marketing effectiveness, and drive commercial success. You're the right fit if: 1. Experience 7&#43; years of experience in marketing, category management, or commercial marketing within a multinational or fast-paced organization. Proven track record of managing product launches and executing integrated marketing campaigns. 2. Skills Strong strategic thinking, market analysis, competitive intelligence, and business planning capabilities. Experience with omni-channel(E-commerce) marketing, customer journey development, and portfolio positioning. Excellent stakeholder management and cross-functional collaboration skills. 3. Education</

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a Senior Agency Partner, you will be a key driver of Pinterest’s ecosystem growth by managing and expanding our network of sales and reseller partners. You will own strategic relationships with partners, expand their service scope with Pinterest, and accelerate revenue through effective partner enablement. This role requires close collaboration with cross-functional teams and frequent engagement with partners to ensure alignment, performance, and long-term success. What you’ll do: Develop and execute channel commercial strategies to expand partner service offerings and unlock new revenue streams. Build and deepen strategic relationships with flagship partners in the Greater China region, proactively identifying opportunities to grow accounts and strengthen partnerships. Collaborate with cross-functional teams to design and launch joint market