Service Process Coordinator Onsite Jobs

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. Core Responsibilities Steer contracts through internal systems and coordinate input from various teams across Palantir for expertise, review and negotiation Document drafting, processing, including formatting, clean-up, filing and executing agreements Pilot the completion of customer onboarding forms Ensure alignment on deals and forecasting expectations across a variety of teams at Palantir including legal, finance, deal team and sales Maintain accurate records, report project metrics and track contractual terms Manage business-specific strategic project work to enable the effective growth and scale of deal execution across the legal team What We Value Ability to pivot quickly, anticipate needs and execute autonomously, with a high sense of urgency Ability to collaborate with a cross-functional team, leveraging effective communication, strong writing and customer service skills Meticulous attention to detail and organization and a strong sense of ownership Demonstrated ability to identify business process inefficiencies and drive process improvements A “no task too big, no task too small” mentality. Willingness and ability to work outside of standard business hours as needed What We Require 3+ years of previous legal and/or contract administrative support experience, preferably in a fast-paced legal environment Proficiency in using Microsoft Office suite Experience with contract lifecycle management tooling Experience managing complex, cross-functional projects Initially 4 days per week in-office which can be reduced to 2-3 days

Supply Chain Management Analyst Company: The Boeing Company The Boeing Commercial Airlines (BCA) Supply Chain team is seeking a highly skilled Supply Chain Management Analyst (Level 3 or 4) to join our 787 Supply Chain Team in North Charleston, South Carolina on 1st Shift . The Supply Chain Management Analyst will incorporate change and planning decisions to arrive at optimal solutions as well as apply Supply Chain Management (SCM) methodologies to ensure coordination in the global supply chain. Position Responsibilities: Incorporates change and planning decisions to arrive at optimal solutions Applies Supply Chain Management (SCM) methodologies to ensure coordination in the global supply chain Analyzes complex material requirements Verifies and incorporates Bills of Material/schedules into a production plan Determines part number attributes Initiates, coordinates and authorizes release of orders by evaluating system requirements and resource availability Ensures on-time delivery Documents and resolves order delinquencies Reports schedule adherence issues Develops and controls inventory plans Optimizes inventory levels Analyzes and dispositions excess inventories Initiates audits Develops and creates schedules for products and services Assists in developing estimates and schedules for new business proposals Implements and maintains process improvements by analyzing and establishing best practices for materials management to improve SCM performance Works under general direction

As a Vice President within this global team, you will own key analytical workstreams, drive strategic client-level initiatives, and execute optimization agendas. Your primary responsibilities will include: Client Analytics & Optimization: Develop client-level analytics to identify and pursue opportunities for optimization. Stakeholder Management: Lead the agenda with Client Treasurer and Client Analytics teams regarding allocation methodologies and strategy. Technology Implementation: Manage the end-to-end tech implementation of new analytics, metrics, and reporting tools. Project Management: Oversee the lifecycle of analytical projects, from data acquisition to final delivery and follow-up. Data Acquisition and Analysis: Perform deep data acquisition and analysis to generate actionable insights and support strategic initiatives. Data Quality Management: Lead the escalation and follow-up process for data quality issues to ensure the integrity of underlying data. Metric Development: Design, develop, and implement new metrics to track performance and drive business outcomes. Ad-hoc Pricing: Provide analytical support and ad-hoc pricing for global clients to ensure optimal returns. System Ownership: Act as the module owner of GSIB, and Client Financials modules in our LMS data-mart (Clearview), driving their development and effective use. As an integral part of the broader Pricing and Optimization team, you will also contribute to a range of activities spanning subject matter expertise on client liquidity value, client pricing, client financials, and Services data architecture. Also, some activities related to product development, which include technical coordination, control execution, and performance monitoring, alongside ad-hoc tasks like issue management, UAT testing, and stakeholder coordinat

Opportunity Overview: We are seeking a Team leader, Intake to join our Intake Operations. In this role, as Team leader of Intake, you will work closely with the leadership team at Cohere and report to the Sr Director of India Operations. You will be responsible for providing supervision for the lead intake specialist and intake specialist team to meet or exceed operational objectives and metrics. You will leverage both your creative skills and communication skills to promote a high performing intake team. The Team leader of Intake will be highly organized in order to plan daily operational activities and provide oversight of the intake team. You will use your professionalism, personality, and communication skills to inspire the team to meet or exceed all performance standards. At a growing organization, this is a position that offers the ability to make a substantive mark on the company and its partners with exponential growth opportunities. What you’ll do: Gain a deep understanding of Cohere’s product and our health plan partners Provide daily operational direction to the intake staff. This includes interviewing new hires, training, coaching, mentoring, quality auditing, implementation and oversight of quality improvement plans identified based on trends and other process improvements Coordinates and provides day-to-day oversight of the intake staff Manage workload balancing needs of the intake team Assist in addressing case escalations and provider issues HR management to include performance evaluations, 1:1’s with the lead intake specialist and intake staff, payroll Other duties as assigned ISMS roles and responsibilities Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: CX Apprentice - Operations Reports to: Senior CX Operations Manager Apprenticeship: Customer Service Specialist Level 3 Duration: 12-18 months, subject to learner progress + End Point Assessment Role Purpose To support the day-to-day operation of the Customer Experience function as an escalation point for more complex customer queries, using data and insight to resolve issues and help improve service performance across the team. Key Responsibilities Act as an escalation point for complex or ongoing customer queries that front-line agents cannot resolve. Support monitoring of CX performance metrics (contact rate, SLA adherence, quality scores) and flag emerging issues. Investigate the root cause of recurring customer issues and feed insight back to the wider team and leadership. Coordinate with other departments (Logistics, Compliance, BI) to resolve escalations and improve end-to-end service. Maintain and update knowledge base content and process documentation to reflect changes in policy or procedure. Support quality monitoring and coaching conversations, helping raise standards across the team. Contribute to small service-improvement projects aimed at reducing contact rate or improving customer satisfaction. What We Need From You Strong communication and problem-solving skills Resilience and a calm approach to handling complex or escalated queries A genuine interest in customer service and continuous improvement GCSEs (or equiva

We are looking for a curious, intelligent, and energetic Internal Audit Senior Specialist 2 to join the MongoDB Internal Audit team, reporting to the Senior Manager of Internal Audit, in a role to expand the capabilities and impact of our India Internal Audit pillar. This is a critical role on a team instrumental for making sure that the company has the right controls in place to enable scalable growth, with trust in mind. In this role, you will have a strong background in current accounting pronouncements, internal and external financial statements, and control-based audits. The ideal candidate will possess strong analytical skills, a high degree of attention to detail and a focus on building long term partnerships across the organization. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Responsibilities Work closely with Senior Manager of Internal Audit to implement and execute on the annual internal audit plan, which includes tests of design and effectiveness of internal controls over financial reporting as well as risk-based operational audits Work cross functionally with process owners across the Company to evaluate processes, to identify process deficiencies or enhancements, and ensure action is taken to address these Perform testing on behalf of management over the effectiveness of internal controls over operational, financial, and IT processes Assist in the preparation of internal audit updates to be presented to the management team, Chief Accounting Officer, CFO/COO, and Audit Committee on a semi-annual or quarterly basis Coordinate with external auditors on their annual plan including but not limited to the performance of process walkthroughs and control testing Assist with internal investigations as they arise Requirements 2+ years of accounting and auditing experience required, with Big 4 Public Accounting experience in the software space (SaaS and on-premise) preferred BA/BS in Account

The HR Shared Services Compensation operations senior associate combines analytical rigour with a service-orientated mindset. They will be comfortable working in the details of HR systems and cases while also understanding the broader impact of compensation data and decisions on employees, managers, payroll, reporting, and business operations. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Key Responsibilities You will play a vital role in processing the backend transactions related to general compensation questions or tasks, along with making sure that the relevant SLA’s are met Review and process requests related to job architecture, job codes, career levels, compensation tiers, pay ranges, compa-ratio, salary positioning, bonus eligibility, and other compensation-related fields in the HRIS Pull ad hoc compensation reports, review data for accuracy and completeness, and help summarize basic findings for the compensation team and business partners Assist with program documentation, supporting records, data integrity, audit readiness, and compliance materials Partner with Compensation, HR Business Partners, Recruiting, Payroll, HRIS, Finance, and regional People Teams to investigate issues, resolve discrepancies, and coordinate end-to-end completion of transactions Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs Create, maintain, and improve standard operating procedures, knowledge articles, checklists, process maps, and case-handling guidance for compensation processes Perform data validation, reconciliation, and quality-control checks across SuccessFactors, case-management tools, payroll inputs, compensation planning files, and downstream reporting systems Expected Skills Experience for 4+ years in HR Operations / Shared Services in an HR Shared Services role (EMEA and Americas) Strong Excel or spreadsheet skills, including data validation, lookups, filters, pivot tables, reconciliatio

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch is a globally renowned brand with a dedicated following across the world. Localization is at the heart of our mission to connect creators with their communities on a global scale. We're looking for a Localization Program Manager to own the operational core of our localization program — vendor coordination, content workflows, quality processes, and launch execution across 29 languages. You'll join a lean team of senior professionals who operate as strategic partners to Product and Engineering and focus on bringing global users a native experience. Strong performers can take on increasing scope over time. You can work from San Francisco, CA; Irvine, CA; Seattle, WA. You Will: Manage end-to-end localization into 29 languages, including launches that require creative asset localization, terminology building and testing Monitor continuous localization operations while identifying and implementing opportunities for improvement. Run and evolve localization quality processes: coordinate testing, build LQA workflows and propose improvements based on data. Monitor and improve translation quality output by developing and maintaining linguistic assets Influence upstream content operations for seamless, context-rich translations. Build localization metrics reports (turnaround,

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch is a globally renowned brand with a dedicated following across the world. Localization is at the heart of our mission to connect creators with their communities on a global scale. We're looking for a Localization Program Manager to own the operational core of our localization program — vendor coordination, content workflows, quality processes, and launch execution across 29 languages. You'll join a lean team of senior professionals who operate as strategic partners to Product and Engineering and focus on bringing global users a native experience. Strong performers can take on increasing scope over time. You can work from San Francisco, CA; Irvine, CA; Seattle, WA. You Will: Manage end-to-end localization into 29 languages, including launches that require creative asset localization, terminology building and testing Monitor continuous localization operations while identifying and implementing opportunities for improvement. Run and evolve localization quality processes: coordinate testing, build LQA workflows and propose improvements based on data. Monitor and improve translation quality output by developing and maintaining linguistic assets Influence upstream content operations for seamless, context-rich translations. Build localization metrics reports (turnaround,

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch is a globally renowned brand with a dedicated following across the world. Localization is at the heart of our mission to connect creators with their communities on a global scale. We're looking for a Localization Program Manager to own the operational core of our localization program — vendor coordination, content workflows, quality processes, and launch execution across 29 languages. You'll join a lean team of senior professionals who operate as strategic partners to Product and Engineering and focus on bringing global users a native experience. Strong performers can take on increasing scope over time. You can work from San Francisco, CA; Irvine, CA; Seattle, WA. You Will: Manage end-to-end localization into 29 languages, including launches that require creative asset localization, terminology building and testing Monitor continuous localization operations while identifying and implementing opportunities for improvement. Run and evolve localization quality processes: coordinate testing, build LQA workflows and propose improvements based on data. Monitor and improve translation quality output by developing and maintaining linguistic assets Influence upstream content operations for seamless, context-rich translations. Build localization metrics reports (turnaround,

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role The Twitch legal team is looking for an experienced person for the role of Contracts Manager. You will provide support for commercial and IP agreements, content partnerships, Twitch esports productions, and various marketing activations. This role is an excellent opportunity to join Twitch’s close-knit legal team, build relationships with counterparts at Amazon legal, and have fun tackling the complex issues of our user community. You can work from San Francisco, CA; Los Angeles, CA or Seattle, WA. You Will: Draft and negotiate agreements for software, SAAS, advertising, production, talent, content, marketing and other commercial transactions. Counsel our teams on many legal and business issues, including rights and clearances. Coordinate with diverse partners, including esports, procurement, business development, partnerships, marketing, sales, and finance. Collaborate with legal team members to improve processes and ensure business demands are satisfied. You Have: Bachelor's Degree or equivalent; 3+ years of experience navigating commercial transactions, preferably in the digital space Experience drafting and closing commercial agreements and improving contracting processes. Ability to work independently while also contributing successfully to cross-functional teams. S

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role The Twitch legal team is looking for an experienced person for the role of Contracts Manager. You will provide support for commercial and IP agreements, content partnerships, Twitch esports productions, and various marketing activations. This role is an excellent opportunity to join Twitch’s close-knit legal team, build relationships with counterparts at Amazon legal, and have fun tackling the complex issues of our user community. You can work from San Francisco, CA; Los Angeles, CA or Seattle, WA. You Will: Draft and negotiate agreements for software, SAAS, advertising, production, talent, content, marketing and other commercial transactions. Counsel our teams on many legal and business issues, including rights and clearances. Coordinate with diverse partners, including esports, procurement, business development, partnerships, marketing, sales, and finance. Collaborate with legal team members to improve processes and ensure business demands are satisfied. You Have: Bachelor's Degree or equivalent; 3+ years of experience navigating commercial transactions, preferably in the digital space Experience drafting and closing commercial agreements and improving contracting processes. Ability to work independently while also contributing successfully to cross-functional teams. S