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Service Process Coordinator Onsite Jobs

10,000 active opportunities · Updated for October 2026

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Explore current service process coordinator onsite jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Instacart
📍 United States• Full-time• Remote• From $230K/yr
1mo ago

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Marketing Enablement & Technology (MET) team sits within Instacart's Marketing organization, building the systems, APIs, and data pipelines powering Instacart's Paid Marketing channels—one of our most substantial growth levers. Operating at the intersection of Marketing, Product, and Engineering, we own the platforms behind campaign feeds, audience targeting, event pipelines, and QA automation. We're seeking a Senior Software Engineer to provide technical leadership for the Paid MarTech pod—driving the team's technical roadmap, making key architectural decisions for reusability and scalability, and enhancing team productivity through process evolution and tooling improvements. You'll lead cross-team initiatives, partner directly with senior Product and Marketing leaders on strategic decisions, and serve as a domain expert for marketing technology a

REMOTEpythonaigo
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Twilio
📍 - US• Full-time• Remote
1mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Digital Sales Representative (Activate). About the job This position is needed to play a key role in further growing the business. As our new Digital Sales Representativ e , you will be responsible for net new customer acquisition, solution selling, and closing deals within our Self Service accounts. Responsibilities In this role, you’ll: BE AN OWNER: Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction WEAR THE CUSTOMER’S SHOES: Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs EMPOWER OTHERS: Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineer

REMOTEgitrestai
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Drata
📍 San Francisco• Full-time• $174.5K – $236.1K/yr
1mo ago

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: Drata's Identity & Access Management team owns the identity, authentication, and access control infrastructure that every customer uses to access the platform — and that every internal platform service relies on for trust boundaries. Authentication — SSO (SAML 2.0, OIDC), session/token management, MFA. We're focused on authentication for enterprise customers — large user popula

typescriptnodejsaws
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D
Drata
📍 United States• Full-time• $186.6K – $230.5K/yr
1mo ago

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: We are looking for a Senior Business Development Lead, Cloud Service Providers to join the Drata team. This is a senior individual contributor role responsible for leading and expanding Drata's strategic partnerships across major cloud providers, including AWS. As the primary owner of our CSP partner strategy, you will shape how Drata co-sells, co-markets, and integrates within the

awsazuregcp
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Forto
📍 Hamburg• Full-time
1mo ago

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. What you will do Trade Strategy & Market Development: Define and execute the commercial strategy for designated trade lanes with full P&L awareness. Monitor market dynamics, competitor moves, and rate environments to inform strategy. Identify and develop new trade corridors and volume opportunities in close collaboration with Sales. Contribute to annual budget planning, volume forecasting, and capacity commitments for the trade. Drive the digital evolution of our sea freight product together with various stakeholders. Customer & Stakeholder Management: Build and maintain senior-level relationships with key shippers and carrier partners. Lead commercial negotiations on contracts, agreements, and service commitments. Pricing & Revenue Management: Set and manage freight rate levels, surcharges, and contract structures in alignment with the pricing function. Analyse contribution margins across customer segments and drive yield improvement initiatives. Engage in tender processes for major accounts. Capacity & Space Management: Manage and grow our trade volume for your trades. Manage vessel space allocation across designated trade lanes, balancing utilisation targets with revenue yield objectives. Work with network and operations teams to input into capacity deployment decisions. Cross-functional Collaboration: Liaise with operations, network planning, finance, legal, and product teams to ensure service reliability and contract compliance. Required Skills and Experience 7–10+ years of progressive experience in contai

gitaiswift
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Supabase
📍 Remote• Full-time
1mo ago

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role Supabase manages millions of Postgres instances and is growing. We have strong teams across observability, release engineering, and incident management — and we're concentrating our reliability efforts into a dedicated SRE practice that ties the discipline together across the platform. You'll be embedded within Service Operations, and your primary job is to make every engineering team more reliable — not by owning their infrastructure, but by establishing the practices, frameworks, and feedback loops that let them own reliability themselves. You'll work across the org: sometimes setting the standard, sometimes pair-programming a fix, sometimes helping a team define their error budget, sometimes telling them it's exhausted. This role is ideal for someone who has a strong vision for how SRE should work and thrives in async, fast-paced environments where influence matters more than authority. What You'll Own Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience, and build the error budget policies that turn them into engineering decisions Own and evolve the Operational Readiness Review (ORR) process — conducting reviews for new services and major changes across observability, alerting, runbooks, capacity, and graceful degradation Strengthen the incident-to-improvement pipeline: connecting postmortem findings to operational readiness gaps, identifying repeat failure patterns, and driving systemic fixes Act as the reliability expert teams pull in for architecture reviews, failure mode analysis, dependency mapping, and resilience design Identify and quantify operational toil across the org, and build or advocate for automation that eliminates it

awskubernetesai
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At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 About the Role: ClickUp is hiring an Enterprise Partner Manager to help build and scale our partner motion across Northern Europe. This role sits at the center of how we expand through partners: recruiting the right firms, enabling them to sell and deliver ClickUp well, and turning partner relationships into a meaningful source of revenue and customer impact. This is a strong fit for someone who knows how to build, not just maintain. You’ll work across partner recruitment, joint business planning, enablement, and pipeline creation while partnering closely with direct sales, solutions, marketing, and other GTM teams in-region. If you’re energized by creating structure, coaching partners to first wins and beyond, and shaping how a high-growth SaaS company scales its ecosystem, this role offers real ownership and visible impact. The Role: Build a high-performing partner portfolio across Northern Europe that helps ClickUp win more customers, expand partner-led revenue, and create repeatable service and go-to-market motions around the platform. Please note, this role does require travel and in-office work days in one of our two hubs (Dublin or London) 3x per week. Client visits or traveling on site to partners will count as an "in office" day. What You’ll Accomplish: Recruit and activate new partners that align with ClickUp’s ideal partner profile, including consultancies, agencies, VARs, referral partners, MSPs, and system integrators. Build and manage a focused book of partners across the United States and Canada, with clear priorities around partner quality, partner engagement, and revenue impact. Create

awsgitmachine learning
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At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 About the Role: ClickUp is hiring an Enterprise Partner Manager to help build and scale our North America partner motion, with a primary focus on the East Coast region. This role sits at the center of how we expand through partners: recruiting the right firms, enabling them to sell and deliver ClickUp well, and turning partner relationships into a meaningful source of revenue and customer impact. This is a strong fit for someone who knows how to build, not just maintain. You’ll work across partner recruitment, joint business planning, enablement, and pipeline creation, while partnering closely with direct sales, solutions, marketing, and other GTM teams. If you’re energized by creating structure, coaching partners to first win and beyond, and shaping how a high-growth SaaS company scales its ecosystem, this role offers real ownership and visible impact. The Role: Build a high-performing partner portfolio across North America (East Coast) that helps ClickUp win more customers, expand partner-led revenue, and create repeatable service and go-to-market motions around the platform. Please note, this role does require travel and in-office work days in one of our three hubs (Chicago, Dallas, or Boston) 3x per week. Client visits or traveling on site to partners will count as an "in office" day. What You’ll Accomplish: Recruit and activate new partners that align with ClickUp’s ideal partner profile, including consultancies, agencies, VARs, referral partners, MSPs, and system integrators. Build and manage a focused book of partners across the United States and Canada, with clear priorities around partner qual

awsgitmachine learning
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At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 About the Role: ClickUp is hiring an Enterprise Partner Manager to help build and scale our partner motion across Northern Europe. This role sits at the center of how we expand through partners: recruiting the right firms, enabling them to sell and deliver ClickUp well, and turning partner relationships into a meaningful source of revenue and customer impact. This is a strong fit for someone who knows how to build, not just maintain. You’ll work across partner recruitment, joint business planning, enablement, and pipeline creation while partnering closely with direct sales, solutions, marketing, and other GTM teams in-region. If you’re energized by creating structure, coaching partners to first wins and beyond, and shaping how a high-growth SaaS company scales its ecosystem, this role offers real ownership and visible impact. The Role: Build a high-performing partner portfolio across Northern Europe that helps ClickUp win more customers, expand partner-led revenue, and create repeatable service and go-to-market motions around the platform. Please note, this role does require travel and in-office work days in one of our two hubs (Dublin or London) 3x per week. Client visits or traveling on site to partners will count as an "in office" day. What You’ll Accomplish: Recruit and activate new partners that align with ClickUp’s ideal partner profile, including consultancies, agencies, VARs, referral partners, MSPs, and system integrators. Build and manage a focused book of partners across the United States and Canada, with clear priorities around partner quality, partner engagement, and revenue impact. Create

awsgitmachine learning
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S
Sentry
📍 San Francisco• Full-time
1mo ago

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role Sentry's Revenue Operations team is built around three pillars — Analytics, GTM Technology, and Deal Desk — and we're hiring a Revenue Operations Manager who will work across all three. This isn't a role where you sit at the end of the sales process waiting for deals to land in your queue. We want someone who is curious about why deals are structured the way they are, who spots inefficiencies before anyone else does, and who sees our CPQ and Salesforce environment as a system to be improved, not just operated. Roughly half your time will be deal desk ownership while the other half is the broader rev ops surface area — process design, systems and tooling, reporting and insights, and the cross-functional projects that keep sales, finance, and marketing running off the same playbook. Across both, your mandate is the same: reduce friction, automate the routine, and make more of the work self-service for reps. This role is an opportunity to grow into a deep operator and systems thinker. If you're someone who thrives on bringing order to chaos, who gets excited about eliminating the manual step that shouldn't exist in the first place, this is the job. In This Role You Will Own Deal Desk - end-to-end processing of deals — including quote creation, discount review, order form generation, and approval routing — with minimal escalation and fast turnaround. Become an expert in our CPQ system and Salesforce integration– not just as a user, but as a critical voice for what should change. Document pain points, propose solutions, and work alongside our GTM Tech team to drive improvements. Help design and implement self-servi

aigorust
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PE
Private Employer
📍 Paris• Full-time• Hybrid
1mo ago

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a StaffCompliance Data Analyst to build the analytics foundations that power Qonto's compliance execution. You'll own a brand-new scope — monitoring KYC/KYB funnels, remediation campaigns, and financial exposure — working cross-functionally with Product, Ops, Risk & Compliance, and Internal Control, under the guidance of Alma, our Lead Data Analyst. 👩‍💻🧑‍💻 As a Data Analyst at Qonto, you will Build compliance process monitoring from scratch: You'll build and own the data infrastructure that powers compliance monitoring at Qonto — from onboarding funnel analytics to remediation financial exposure — giving product, operations and compliance teams the self-service tools they need to make decisions without waiting on a data request. Model and trans

PE
1mo ago

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ 🌏 Location: You can choose to work in Qonto as long as you're living in (or willing to relocate to) either Germany, France, Italy, Serbia, or Spain. Mission: Join us as a Backend Engineer to build the financial infrastructure that 600,000+ European SMEs depend on every day, from highly scalable APIs to robust banking services that handle real money, in real time, with zero room for mistakes. ➡️ As a Backend Engineer at Qonto, you will Design, build, deploy, and maintain services handling real financial transactions, owning reliability in production, not just at merge time Co-own service architecture, resilience, and scalability with respect to Domain-Driven Design principles Grow in technical leadership: lead design discussions, anticipate risks, and mento

REMOTEsqlpostgresqlaws
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PE
1mo ago

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ 🌏 Location: You can choose to work in Qonto as long as you're living in (or willing to relocate to) either Germany, France, Italy, Serbia, or Spain. Mission: Join us as a Backend Engineer to build the financial infrastructure that 600,000+ European SMEs depend on every day, from highly scalable APIs to robust banking services that handle real money, in real time, with zero room for mistakes. ➡️ As a Backend Engineer at Qonto, you will Design, build, deploy, and maintain services handling real financial transactions, owning reliability in production, not just at merge time Co-own service architecture, resilience, and scalability with respect to Domain-Driven Design principles Grow in technical leadership: lead design discussions, anticipate risks, and mento

REMOTEsqlpostgresqlaws
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PE
Private Employer
📍 Palo Alto• Full-time• Hybrid
1mo ago

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Mobility Tax Analyst, you will be responsible for assisting with the payroll tax compliance and accounting reporting areas of Palantir’s Global Mobility program. You will craft, implement, and execute processes to streamline workflows, reduce friction, and deliver great customer service to our mobile employees. In this role you’ll be assisting the Mobility Tax team to ensure the tax implications of every assignment are understood and accounted for correctly by both Palantir and our assignees. You will have the opportunity to collaborate with the Finance, People and Legal teams and business leads to support the seamless movement of Palantir employees around the world. To be successful in this role you’ll need a combination of program management, process optimization, and execution skills in addition to a working knowledge of mobility tax workflows. We value problem solvers who are energized by the chance to improve the efficiency or accuracy of existing processes.

PE
Private Employer
📍 London• Full-time• Hybrid
1mo ago

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Mobility Tax Analyst, you will be responsible for assisting with the payroll tax compliance and accounting reporting areas of Palantir’s Global Mobility program. You will craft, implement, and execute processes to streamline workflows, reduce friction, and deliver great customer service to our mobile employees. In this role you’ll be assisting the Mobility Tax team to ensure the tax implications of every assignment are understood and accounted for correctly by both Palantir and our assignees. You will have the opportunity to collaborate with the Finance, People and Legal teams and business leads to support the seamless movement of Palantir employees around the world. To be successful in this role you’ll need a combination of program management, process optimisation, and execution skills in addition to a working knowledge of mobility tax workflows. We value problem solvers who are energised by the chance to improve the efficiency or accuracy of existing processes.

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