Service Process Coordinator Onsite Jobs

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Urban Solutions is the operator of six bikeshare systems across the country, including Bluebikes , the Boston area’s public bike share system. We’re looking for an Operations Specialist who wants to continue the micromobility revolution. As the Operations Specialist, you will support the General Manager of Bluebikes in developing and executing operational plans with a consistent eye towards service quality, operational excellence, continuous improvement, and the overall customer experience. You’ll roll up your sleeves for some hands-on problem solving, while also tackling big picture projects to improve the Bluebikes system. If you share our vision for active transportation that empowers local communities, reduces our environmental footprint, and brings people together, then we’d love to meet you! Responsibilities: Ensure smooth daily field operations: monitor performance, create/refine playbooks and SOPs, support workforce planning, oversee aspects of contractor relationship management, and perform occasional quality checks in field and depot Conduct deep-dive analysis to identify root causes of issues, using insights from field operations and data to collaborate with teams, implement solutions, and drive performance improvements Own end-to-end processes like invoicing and asset tracking to support the success of the business Audit performance of functional areas against SLAs, proactively identifying and escalating risks and inefficiencies Support the Bluebikes team in maintaining relationships with our city partners and addressing market-specific operational issues or special projects Communicate clearly and confidently with stakeholders, clients, and vendors, tackling challenging conversations when necessary Manage shifting priorities effectively, adapting to dynamic needs w

About Flexdrive At Flexdrive, we're at the forefront of revolutionizing transportation by building the operational backbone for autonomous vehicle (AV) fleets. As a leader in fleet management, we're leveraging our expertise to enter the AV space, forming strategic partnerships with cutting-edge technology providers. We're looking for dedicated team members to help us pioneer this new chapter, starting with our first AV depot in Nashville, Tennessee. The Opportunity Reporting to the Service Lead, Flexdrive is seeking a decisive and security-conscious Repair Coordinator to own the complete repair and parts lifecycle for our 24/7 AV operations — from the initial intake of a vehicle requiring service, through parts procurement and consumption, to the vehicle's final release back into the active fleet. This role is the central hub for service workflow, technician support, and inventory infrastructure: coordinating work assignments, comprehensive vehicle information, and correct parts availability to minimize vehicle downtime and uphold the high availability standards required for an autonomous fleet. The Repair Coordinator directly impacts the operational efficiency, inventory accuracy, and reliability of Flexdrive's AV deployment. This position offers unique exposure to cutting-edge AV technology and supply chain management in a highly regulated environment. The role requires someone who can balance operational efficiency with uncompromising security standards, provide 24/7 support coverage, and maintain perfect inventory accuracy. If you excel at detailed inventory management, shop-flow coordination, and thrive in mission-critical operations, we encourage you to apply. Work Schedule & Shift Availability Day Window Shift Pattern This role supports 24/7 AV depot operations and requires availability to work day window shifts, with hours scheduled between 6:30am - 9:30pm. Specific shift times and schedules will be determined based on operational needs and business requ

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Urban Solutions is the operator of six bikeshare systems across the country, including Capital Bikeshare , the DMV’s public bike share system. We’re looking for an Operations Specialist who wants to continue the micromobility revolution. As the Operations Specialist, you will support the General Manager of Capital Bikeshare developing and executing operational plans with a consistent eye towards service quality, operational excellence, continuous improvement, and the overall customer experience. You’ll roll up your sleeves for some hands-on problem solving, while also tackling big picture projects to improve the Capital Bikeshare system. If you share our vision for active transportation that empowers local communities, reduces our environmental footprint, and brings people together, then we’d love to meet you! Responsibilities: Ensure smooth daily field operations: create/refine playbooks and SOPs, oversee aspects of contractor relationship management, and perform occasional quality checks in field and depot Own end-to-end processes like invoicing and asset tracking to support the success of the business Audit performance of functional areas against SLAs, proactively identifying and escalating risks and inefficiencies Support the Capital Bikeshare team in maintaining relationships with our city partners and addressing market-specific operational issues or special projects Conduct deep-dive analysis to identify root causes of issues, using insights from field operations and data to collaborate with teams, implement solutions, and drive performance improvements Communicate clearly and confidently with stakeholders, clients, and vendors, tackling challenging conversations when necessary Manage shifting priorities effectively, adapting to dynamic needs while maintaining a positive,

Chez Lyft, notre mission est de servir et de connecter. Nous y parvenons en favorisant un environnement de travail où chacun trouve sa place et a la possibilité de s'épanouir. Lyft connecte les gens aux transports pour transformer notre façon de vivre et de nous déplacer dans nos communautés. Nous sommes un chef de file mondial de la micromobilité : nous fournissons le système complet qui alimente BIXI (dans la région de Montréal), ÀVélo à Québec, et nous exploitons des services de vélos en libre-service à New York (Citi Bike), Chicago (Divvy), San Francisco (Bay Wheels), Portland (Biketown), Boston (BlueBikes) et Washington D.C. (Capital Bikeshare). Notre matériel et nos logiciels sont utilisés dans plus de 45 marchés à l’international pour alimenter les systèmes de vélos et de trottinettes. Nous recherchons un chef de produit dynamique et passionné pour rejoindre nos bureaux de Montréal ou de Longueuil et contribuer à la croissance de nos activités internationales auprès des entreprises. En tant que chef de produit pour les logiciels d’entreprise, vous piloterez le développement de nouvelles fonctionnalités sur la plateforme de micromobilité complète de LUS. Vous travaillerez à la conception, à la mise en œuvre et au déploiement de ces fonctionnalités au sein d’une équipe logicielle pluridisciplinaire, en étroite collaboration avec d’autres équipes de LUS, notamment les équipes matérielles et logicielles. Vous collaborerez avec notre équipe commerciale afin d’anticiper les opportunités futures et de garantir que nous disposons de la gamme de produits adéquate pour atteindre nos objectifs de croissance. Pour accompagner notre large clientèle, vous excellerez dans le tri et la priorisation des demandes clients en proposant les solutions les plus évolutives et réutilisables. Cette opportunité vous permettra d'avoir un impact international, en travaillant sur un produit en pleine expansion qui transforme les villes, avec un fort soutien et une dynamique d'entreprise s

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The People Analytics team at Lyft exists to build data trust — turning people data into clear, reliable insights that help our HR Business Partners, talent leaders, and executives make better decisions. We're a small, high-impact team in the middle of a meaningful BI transformation: we recently moved to ThoughtSpot as our primary analytics platform, and we're not just replicating old dashboards — we're rethinking what self-service analytics looks like for a People team. That includes exploring ThoughtSpot's AI capabilities to surface proactive insights, enable natural language querying, and reduce the friction between a business question and a data answer. There's real greenfield work here, and we're looking for someone who wants to help define what AI-powered people analytics looks like at Lyft. We're looking for a Data Analyst to join our People Analytics team, based in Toronto. You'll report to the Senior Manager, People Analytics and serve as the first point of contact for incoming data requests across the People organization — triaging, scoping, and delivering on analytical needs ranging from quick ad-hoc pulls to fully built ThoughtSpot dashboards. This role is well-timed: you'll be joining as we complete our migration from Tableau to ThoughtSpot, which means you'll have genuine influence over how we build our reporting layer and push into ThoughtSpot's AI features — think natural language search, AI-generated insights, and proactive anomaly detection applied to people data. This isn't a "maintain the dashboard" role. It's a chance to help build something new. You'll be a self-starter who is equally comfortable writing SQL and presenting findings to a VP. Responsibilities: Serve as the first point of contact for incoming data requests from across the People organization — scoping needs, setting

Chez Lyft, notre mission est de servir et de connecter. Nous y parvenons en favorisant un environnement de travail où chacun trouve sa place et a la possibilité de s'épanouir. Lyft connecte les gens aux transports pour transformer notre façon de vivre et de nous déplacer dans nos communautés. Lyft est le chef de file de la micromobilité en Amérique du Nord. Nous fournissons le logiciel qui alimente BIXI et possédons et/ou exploitons des services de vélos en libre-service à New York (Citi Bike), Chicago (Divvy), San Francisco (Bay Wheels), Portland (Biketown), Boston (BlueBikes) et Washington D.C. (Capital Bikeshare). Notre logiciel est utilisé sur plus de 45 marchés pour gérer des systèmes de vélos et de trottinettes, étendant ainsi notre présence au-delà des marchés où nous opérons directement. Nous recherchons un Concepteur de Produits Sénior passionné pour rejoindre notre bureau de Montréal et intégrer l'équipe Technologie des opérations de micromobilité de Lyft. Au sein de cette équipe, vous serez responsable de l'évolution de la plateforme qui pilote les opérations de terrain mondiales de notre entreprise. Vous concevrez des fonctionnalités utilisées dans les entrepôts, les véhicules et sur le terrain afin de faire de nos systèmes de transport parmi les plus fiables au monde. Vous relèverez des défis techniques complexes et défendrez des expériences qui ravissent nos opérateurs et optimisent leur efficacité. Notre bureau de Montréal a développé le premier système de vélos en libre-service automatisé en Amérique du Nord et continue de travailler sur la plateforme qui fournit aujourd'hui des vélos et des trottinettes électriques de pointe pour des dizaines de millions de trajets par an. En tant que Concepteur de Produits Sénior chez Lyft, vous participerez à chaque étape du développement, de la conception initiale à la validation de la qualité du design jusqu'au lancement. Vous mettrez à profit toutes vos compétences en interaction, en design visuel et en concept

Chez Lyft, notre mission est de servir et de connecter. Nous y parvenons en favorisant un environnement de travail où chacun trouve sa place et a la possibilité de s'épanouir. Lyft connecte les gens aux transports pour transformer notre façon de vivre et de nous déplacer dans nos communautés. Lyft est le chef de file de la micromobilité en Amérique du Nord. Nous fournissons le logiciel qui alimente BIXI et possédons et/ou exploitons des services de vélos en libre-service à New York (Citi Bike), Chicago (Divvy), San Francisco (Bay Wheels), Portland (Biketown), Boston (BlueBikes) et Washington D.C. (Capital Bikeshare). Notre logiciel est utilisé sur plus de 45 marchés pour gérer des systèmes de vélos et de trottinettes, étendant ainsi notre présence au-delà des marchés où nous opérons directement. Nous recherchons un concepteur de produits passionné pour rejoindre notre bureau de Montréal et intégrer l'équipe Technologie des opérations de micromobilité de Lyft. En tant que membre de l'équipe Technologie des opérations, vous serez responsable de l'évolution de la plateforme qui pilote les opérations de terrain mondiales de notre entreprise. Vous concevrez des fonctionnalités utilisées dans les entrepôts, les véhicules et sur le terrain afin de faire de nos systèmes de transport parmi les plus fiables au monde. Vous relèverez des défis techniques complexes et défendrez des expériences qui ravissent nos opérateurs et optimisent leur efficacité. Notre bureau de Montréal a développé le premier système de vélos en libre-service automatisé en Amérique du Nord et continue aujourd'hui de travailler sur la plateforme qui fournit des vélos et des trottinettes électriques de pointe pour des dizaines de millions de trajets par an. En tant que concepteur de produits chez Lyft, vous participerez à chaque étape du développement produit, de la conception initiale à la validation de la qualité du design jusqu'au lancement. Vous mettrez à profit toutes vos compétences en interaction, en

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Your Location: This position is CHINA BASED . The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Community Support Products (CSP) Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. The richness of Airbnb's data, the complexity of its marketplace and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to investing in long term innovation to solve the complex problems we face, and to do that we need the very best experts in ML and AI to join us. The Difference You Will Make: We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Your Location: This position is CHINA BASED . The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Community Support Products (CSP) Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. The richness of Airbnb's data, the complexity of its marketplace and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to investing in long term innovation to solve the complex problems we face, and to do that we need the very best experts in ML and AI to join us. The Difference You Will Make: We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. We are hiring for Machine Learning Engineering as TL level. Your Location: This position is CHINA BASED. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Community Support Products (CSP) Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. The richness of Airbnb's data, the complexity of its marketplace and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to investing in long term innovation to solve the complex problems we face, and to do that we need the very best experts in ML and AI to join us. The Difference You Will Make: We believe our current customer experiences in these domains are

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Team The Core Change Management group is responsible for the systems that let every Stripe engineer ship code, configuration, and infrastructure changes safely and at high velocity. You will be embedded primarily on the Service Deployments team — the owners of Stripe's end-to-end code deployment platform — with regular collaboration with the Resource Automation and Feature Deployments teams. What Makes This Role Compelling You own the foundation of how Stripe ships software. The deployment platform sits in the critical path of every engineer's workflow at Stripe. The decisions you make affect thousands of deploys per day across hundreds of services, directly determining how fast and safely Stripe's product evolves. Technically rich, architecturally active. The team is executing several concurrent platform transformations: containerizing host-based services at scale, adding intelligent multi-service deploy pipelines, extending real-time anomaly detection to earlier stages of traffic shifts, and rebuilding deployment event infrastructure on top of a durable message bus. This is not maintenance work — the architecture is in motion. Broad surface area, real ownership. You will span the full stack from container scheduling and deployment orchestration business logic to the developer-facing internal platform UI. The problems are multi-layered: reliability, developer experience, performance, and safety all at once. Your judgment prevents incidents.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Data Quality and Governance owns the infrastructure that makes Stripe's data trustworthy and findable - the Data Catalog, the Knowledge Graph Service, dataset tiering and governance standards, lineage tracking, and the quality scoring system (DQPD) that every engineering team reports against. They're the team that defines what "good data" means at Stripe and then builds the enforcement and measurement tools to drive adoption across the company. What you’ll do Responsibilities Lead the technical outcomes for a team of ambitious, talented engineers, providing mentorship, guidance, and support to ensure their success Build and operate large-scale data discovery, metadata, or catalog platform Develop strong subject matter expertise and manage the SLAs of data pipelines and full stack web applications that support critical stakeholders Collaborate with product managers and peers across the company to create/improve canonical datasets and data warehouses, use golden paths, and ensure Stripes and customers are using trustworthy data Leverage AI/LLM and Agents at scale to produce and analyze high-quality data on ambiguous problems Have the opportunity to drive the execution of key data initiatives for Stripe, overseeing the entire development lifecycle from planning to delivery while maintaining high standards of quality and timely completion Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuo

Who we are About the team Stripe is seeking a Regulatory Compliance and Money Laundering Reporting Officer (RC and MLRO) to lead our regulatory compliance and financial crimes program in Hong Kong. This role sits within the Affiliates pillar of the Financial Crime, Compliance and Risk Oversight (FinCRO) organization, and you'll report to the APAC Affiliates Lead. You'll be the named RC and MLRO of Stripe Hong Kong (to be set up) and lead or assist in the registration of Stripe Hong Kong as a Money Service Operator (MSO), under the oversight of the Hong Kong Customs and Excise Department (CED). In your role as the RC and MLRO, you'll be the principal decision-maker and strategic lead on regulatory compliance and financial crime risk management decisions, serving a critical role in ensuring the continued safe growth and success of Stripe in Hong Kong. You'll also be the public face of FinCRO in Hong Kong. You have deep subject matter expertise and a proven track record building and evolving tech-forward regulatory compliance and financial crime programs (collectively, compliance programs). You may be based in the Stripe Singapore office for approximately 6 months. The APAC Affiliates Lead determines the office location and duration. What you'll do Responsibilities Develop and implement a compliance strategy for Hong Kong, aligning with global FinCRO objectives and business goals, leveraging AI, data science, and automation wherever possible. Provide regular reporting and updates to the Board of Directors of Stripe Hong Kong regarding the health and effectiveness of the compliance programs Act as the RC and MLRO, owning and enhancing Stripe Hong Kong compliance programs, in particular, ensuring the financial crime program is designed to efficiently and effectively prevent, detect, and report money laundering, terrorist financing, and other financial crimes Engage with local regulators to shape the future of fintech oversight, advocating for tech-enabled complianc

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Organization The Core Infrastructure organization operates the foundational systems that power Stripe globally — including databases (MongoDB, PostgreSQL), high availability and disaster recovery (HADR), AWS cloud infrastructure, Linux servers, container orchestration, mesh networking, service discovery, and network edge infrastructure. Within Core Infra, the Regional Enablement Platform (REP) team helps Stripe launch and operate new regions without learning about broken dependencies from users. REP builds the regionalization, validation, deploy-safety, and operator tooling needed to answer practical launch-readiness questions: can critical payment paths run from the new region, which services still depend on a remote control plane, what breaks under packet loss or failover, and what must be fixed before deploys, launches, traffic shifts, or failovers proceed. The team uses traffic replay, synthetics, failover drills, dependency analysis, CI/CD gates, and incident data to turn those findings into platform fixes, service-owner asks, and reusable readiness checks across networking, HADR, and service teams. This role is based in Bangalore and serves as a senior technical anchor for Core Infrastructure in India, with direct cross-region influence across AMER, EU, and APAC. What you'll do As a Staff Engineer on REP, you will play a key leadership role in enabling Stripe's infrastructure to power all of our products, globally and at scale. You will

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe is investing in building out its Banking-as-a-Service (BaaS) Product Sales team to actively engage prospects and customers to help them transform their business through building on Stripe’s platform. Stripe's global Product Sales team is at the forefront of driving revenue and growth. As trusted business partners, our goal is to help users understand Stripe products and integrate them with ease so they can concentrate on what's most important to them: their business. We're known for our product expertise, rigorous thinking, and user-first approach to problem solving. Within Stripe, Product Sales proudly serves as a critical source of user feedback and market intelligence, with direct influence on Stripe’s product roadmap and growth strategy. What you’ll do As an Account Executive, BaaS, you will use your sales and product expertise to help drive growth of Stripe’s BaaS (Issuing, Capital, & Treasury) products across a range of customers. You will collaborate with product, engineering, marketing, and other GTM teams to develop deep product and industry knowledge and drive complex deals. You will be instrumental in leading in depth product discussions with existing and prospective customers – and building and executing against our go to market strategy. You are an adept sales professional, capable of engaging in business-level and technical conversations at multiple levels of the organization. You are used to building value in compe