Service Support Jobs

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Software Engineer, Products & Platforms to join our Product engineering team to contribute to technical development across Redwood’s Workload Automation Platform, helping modernize and build reliable capabilities across our engineering teams. You will be instrumental in the design, development, and enhancement of our platform, building high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As a Software Engineer, you will: Technical Delivery & Architecture: Solve complex engineering problems, follow established best practices, participate in design reviews, and collaborate with peers, while contributing to the development, security, compliance, and observability of our Java/Spring Boot microservices. Platform and Infrastructure Implementation: Develop a solid understanding of our core platform and infrastructure, contributing to its resilience, component communication, and scalability. Cross-Team Collaboration: Facilitate and drive cross-team collaboration with Product, QA, and other engineering groups to ensure end-to-end alignment and successful product delivery. AI Integration: Research and apply AI/ML co

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Requisition Job Description Hiring Immediately! Join #TeamCVS and play an important part in delivering the kind of service that keeps our customers coming back to CVS Pharmacy. You'll work alongside other dedicated individuals in a fast-paced warehouse environment that inspires you to grow your skills and advance your career. Starting rate $18.00/hr $0.75 Shift Differential 2nd shift &#61; 3:30pm-12am As an Order Selector, you will: Pick store orders which will include: item locations, descriptions, and quantity needed. Select the needed pieces of merchandise and place them into a tote or box. Move totes or boxes of merchandise (up to 30-50 pounds regularly) utilizing safe lifting techniques. Maintain a high level of accuracy for merchandise selected. Work efficiently and effectively on pick lines with 10 or more other employees. Maintain cleanliness of work zones at the end of each shift. Maintain regular and reliable attendance. Cross train in other warehouse duties, as necessary. Comply with all policies and procedures of the CVS Health warehouse. Benefits: 401 (k) match Insurance packages available Stock purchase program <li

The Loan Processing Manager provides leadership and direction to a medium-sized team of employees. In-depth knowledge of all of the core functional areas of Fulfillment and key regulations as well as well versed in credit policy, collateral, legal & compliance. Plays a critical role in ensuring that business controls are adhered to thereby mitigating risk to the company. The role is critical in managing teams and pipeline to ensure adherence internal and external client experience for optimal client experience. Responsibilities: Direct responsibility for a team of loan processing specialists who will perform overall client relationship management including reviewing the loan to ensure credit conditions are met and assisting clients through the balance of the process. Management duties include performance evaluation, compensation, hiring, disciplinary actions as well as direction of daily tasks and responsibilities. Guides the team to meet production goals while ensuring the level of expected service, quality and integrity of the loans are maintained. Takes ownership of MCAs, CAPS and Action Plans for Processing area and frequently presenting progress, challenges and performance results of the team, the channel or processing team to peers, senior leaders and partners in various forums. Influence decisions through advice, counsel, facilitating services to other or through joint accountability for volume, quality and timeliness of end results. Assists processors with complex transactions by providing experience, knowledge and resources in order to guide the processor through the correct steps, questions that arise and approvals needed. Added complexity could be the result of self-employed borrower or unique income sources, Condo/Coop requirements, Government and Investor requirements, market nuances, et al. Assists processors with escalated client complaints and resolutio

Sr. Tech Lead - Application Development JAVA N Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description • Lead the design and implementation of Java-based applications; • Provide

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. This is a remote role that may be performed from any U.S. State except California, Connecticut, New Jersey, New York, and Washington. Why this role is on the menu The Billing Operations Lead oversees and optimizes the end-to-end billing lifecycle across all Instacart Marketplace retailers, ensuring accurate invoicing, compliance with financial controls, and timely month-end close. This role serves as the operational and strategic anchor for the billing team, partnering closely with Finance, BD, Financial Systems, Legal, Product, and Engineering to drive accuracy, scalability, and continuous improvement. The ideal candidate brings deep billing operations experience, strong analytical ability, and a bias for operational excellence — someone equally comfortable mentoring junior team members as they are collaborating with cross-functional stakeholde

At Lyft, our purpose is to serve and connect, cultivating an inclusive environment where all team members can thrive. As the Business Systems Lead for Payroll & Time, you will lead Lyft's global migration onto Dayforce following recent acquisitions. Sitting within People Technology in Corporate Engineering and IT (CEIT), you'll join Lyft's Dayforce program at a formative moment: the initial rollout spans 12–15 countries over two-plus years, and you're joining early enough to directly shape how implementation, governance, and vendor management get done — not inherit a playbook someone else already wrote. You'll be backed by a mature, experienced Payroll Operations team who bring deep subject-matter expertise, while you own the technical and functional side: driving requirements, directing our systems integrator, and building the governance and vendor management model you'll run long-term as the platform's product/service owner. Sitting within People Technology in CEIT, you will drive requirements, make key functional decisions, and partner closely with Payroll Operations, HR, Legal, and Finance. You'll lead vendor delivery to ensure accurate, compliant payroll and time tracking across each migration wave, then own platform governance and vendor management long-term once the program stabilizes. We're looking for someone who can act as the translation layer between operations, executives, and technical teams — equally comfortable explaining payroll concepts to engineers and system constraints to business stakeholders. Responsibilities: Own Requirements and Direct the Implementation Partner Serve as the internal functional owner for the Dayforce payroll and time migration, driving requirements and directing the systems integrator partner. Translate payroll policy, collective bargaining terms, and statutory requirements — as defined by Payroll Operations and Legal — into actionable technical specifications. Validate vendor configurations against country-specific rule

Reports to: Senior Manager, Detection Engineering & Threat Hunting Location: Remote Australia Compensation Range: $150,000 to $170,000 AUD base plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M+ endpoints and 15M+ identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: Members of the Huntress DE&TH team wake up every morning with the honor of impeding threat actors through a combination of detection engineering and threat hunting. This team sits alongside our 24x7 Security Operations Center, and our Adversary Tactics & Tactical Response function, and plays a pivotal role in detecting threats actors before they get a chance to impact our partner environments. As a Senior Detection Engineering and Threat Hunting (DE&TH) Analyst you should be drawn to the hard problems: detecting stealthy intrusions, managing false positives and false negatives at scale, and uncovering clues that may expose an evolving campaign across Huntres

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role As a Senior Platform Engineer at HP IQ, you will help build and evolve the infrastructure, tooling, and shared platform capabilities that enable our engineering teams to develop and operate reliable, secure, and scalable services across cloud and edge environments . You will work closely with application, services, AI/ML, and security teams to improve developer velocity, production readiness, reliability, and operational efficiency across a heterogeneous infrastructure footprint. What You Might Do Design, build, and maintain shared infrastructure and platform capabilities across cloud and edge environments. Build automation and self-service tooling that improves engineering velocity and operational consistency. Develop and maintain Infrastructure-as-Code, deployment workflows, and environment provisioning. Partner with engineering teams on production readiness, including reliability, security, observability, scalability, and recovery. Improve monitoring, alerting, incident response, and operational tooling across distributed environments. Automate repetitive operational t

Product Owner OUR MISSION At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes. Redwood Software is the leader in full stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower organizations to orchestrate, manage and monitor their workflows across any application, service or server – in the cloud or on premise – with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT In the role of Product Owner for the Internal Product line, you will be responsible for driving development of internal tools, working closely with Product Leader, Consultants, Field Teams, Engineering, and QA. We subscribe to the philosophy that Product Managers and Product Owners are effectively CEOs of their product and drive growth and success of the product with the help of engineering, design, marketing, sales etc. The following attributes are key to excel in this role: Thrive in Ambiguity : POs carve the path and change it early and often as they collect more signals, while separating the noise. Strong Leadership: POs drive the day to day processes in managing the roadmap, driving the daily scrum rituals, and driving features/capabilities to on-time delivery. Strong Execution: This entails leading teams that work with you with fast-paced execution, using user research and business objectives to inform decisions, learning from new information and adjusting accordingly, communicating and managing relationships with stakeholders – both internal (your direct team) and external (senior leaders across the company, for example). Key Responsibilities Help PM leaders define the long term

About the Team The US Restaurant Team is responsible for growing the Restaurant business in the US, helping customers access the best selection on the platform, and ensuring merchants grow their sales. Specifically, the New Restaurants Models pod is building DoorDash's capability to create its own selection to fill gaps in the market and giving customers more affordable options. The team also pioneers new partnership models with restaurants in service of bringing customers the food selection they want in every neighborhood. About the Role As Director, New Restaurant Models, you will lead the team that builds DoorDash-created restaurant concepts, including scaling our existing Dashmart Kitchens Business and testing new ways to create a portfolio of ultra affordable options for customers. Examples of new models include collaborating with large Enterprise brands, vetting joint partnerships with smaller SMB merchants, and building our own network of kitchens. You'll set the operating model, build the team, and grow this business from its current footprint into a national offering. This is a high-visibility, entrepreneurial role at the intersection of product, operations, and partnerships — building something that doesn't exist anywhere else on the platform. You will report into a Director on our Restaurant team in our Marketplace organization. You’re excited about this opportunity because you will… Build – Define and scale DoorDash-created exclusive restaurant brands, setting direction for a business that doesn't exist anywhere else in the industry. Lead – Build and develop a team capable of scaling our proprietary food concepts nationally, and continually look for ways to grow the business and its impact Operate – Own the operating model and results for a 30-kitchen business, turning an ambiguous 2027 scale goal into an execution plan your team runs against every day Experiment – Set the testing agenda for the business, back your team to take sm

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Regional Facilities Manager is the manager for multiple site teams and provides leadership and direction to highly skilled facility Managers and their technicians in delivering facilities management services in a Healthcare environment. This position is responsible for maintaining a high level of client communications and feedback loops. It is the key activator for achieving the expected level of service delivery as described in the Service Level Agreements and measured by Key Performance Indicators. MAIN ROLES AND RESPONSIBILITIES: Sets overall vision and leadership for the facilities team. Establish and execute strategic direction for operations and maintenance team in alignment with client goals. Ensure client relationship and communications around facilities management in region. Work through others to ensure all Client and JLL safety procedures are followed. Develop training programs to increase team technical capabilities. Coordinate the operational aspects of the properties in a manner which protects, maintains and improves the value of the client's assets. Utilize data to develop trends and insights that will drive continuous improvement in the site performance. Manage third-party contractors / vendors engaged in operating and maintaining properties. Team with Contract Ma

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Join #TeamCVS and play an important part in delivering the kind of service that keeps our customers coming back to CVS Pharmacy. You'll work with other dedicated individuals in a fast-paced warehouse environment that inspires you to grow your skills and advance your career. Union Facility – Shift assignments based on seniority Starting Pay: $21.50/hour Available Shifts: 2nd Shift: 5:00 PM – 1:30 AM Note: Start and end times may vary depending on operational volume. Flexibility is important, as shift times are subject to change. As an Order Selector (Picker), you will: Fill store orders from a tablet or paper, select the needed pieces of merchandise and place them into a tote or box. Cross train in other warehouse responsibilities Report to the Production Supervisor Maintains a safe and clean work environment by following safety guidelines. Required Qualifications Must be at least 18 years of age Able to lift 30 lbs regularly and up to 50 lbs occasionally as a team lift Able to work overtime Able to work in a broad range of temperatures Preferred Qualifications Previous warehouse experience High School Diploma or Equivalent Benefits Paid breaks

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY CVS Health is seeking a ServiceNow Scrum Master to join our Enterprise Service Management organization within Solutions Architecture & Infrastructure Platforms. The ServiceNow Scrum Master plays a critical role in enabling the successful delivery of ServiceNow products and platform capabilities by driving Agile excellence, facilitating collaboration, and fostering high-performing teams that deliver business value at scale. As a ServiceNow Scrum Master, you will serve as the Agile leader for one or more ServiceNow product teams, guiding the execution of strategic initiatives across the ServiceNow platform. This role is responsible for facilitating Scrum ceremonies, managing sprint execution, removing delivery impediments, and coaching teams on Agile best practices to improve delivery predictability, quality, and operational effectiveness. The ServiceNow Scrum Master works closely with Product Owners, ServiceNow process owners, architects, developers, engagement managers, and business stakeholders to translate strategic priorities into actionable work plans. This individual serves as the primary point of coordination for sprint and release activities, ensuring alignment between business objectives, product roadmaps, and delivery commitments while maintaining visibility into progress, dependencies, risks, and outcomes. In addition, the ServiceNow Scrum Master will dr

Director - Application Development Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description Responsibilities: Demonstrate expertise in core ServiceNow modules such as ITSM, ITOM, CRM,

The NVIDIA PerfTech team is looking for an outstanding Senior C&#43;&#43; Software Engineer to build the next generation of AI-powered developer tools. You will apply deep expertise in modern C&#43;&#43;, systems architecture, performance, and debugging to extend our developer-tools ecosystem into the emerging world of agentic software. In this role, you will help develop Genie, NVIDIA’s company-wide AI knowledge and developer-productivity service. You will build production-quality C&#43;&#43; components and integrations while contributing to agentic workflows and retrieval systems that help engineers find information, understand complex systems, and work more effectively. What You’ll Be Doing: Architect and develop production-quality C&#43;&#43; components, APIs, and integrations for NVIDIA’s AI-powered developer-tools ecosystem. Build reliable, performance-sensitive systems connecting native C&#43;&#43; tools with Genie’s retrieval and agentic capabilities. Design maintainable interfaces between C&#43;&#43; applications and AI services exposed through Python, MCP, REST APIs, and structured tool calling. Contribute to agentic workflows, retrieval systems, ingestion pipelines, evaluation infrastructure, and enterprise integrations. Drive technical initiatives from early exploration through production deployment, working closely with multidisciplinary engineering teams. Mentor engineers and help establish best practices for production-quality AI-powered systems. What We Need to See: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. 5&#43; years of professional experience developing complex production software in modern C&#43;&#43;. Strong knowledge of software architecture, concurrency, debugging, performance optimization, and maintainable API design. Exper