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Service Support Jobs

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Explore current service support jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Illumina
📍 California• $155.6K – $233.4K/yr
14 days ago

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Responsibilities: Drive staff results by communicating job expectations, planning, monitoring and appraising job results, coaching and counseling employees, recognizing performance issues and driving improvement, developing, coordinating and enforcing systems, policies, procedures and productivity standards Establish strategic goals by gathering pertinent business, financial, service and operations information, choosing a course of action, defining objectives, and evaluating outcomes Maintain staff by recruiting, selecting, orienting and training employees; maintaining a safe, secure and legal work environment; developing personal growth opportunities Ensure validation program meets requirements of FDA (21 CFR Part 11 and Part 820), ISO 9001/13485, IEC 62304 and MDSAP Identify differences between ISO and FDA requirements and their applicability to products targeting different markets Report broadly through the organization on validation activities and instrument manufacturing audit readiness Estimate timelines and budgeting for validation engineering development efforts Formaliz

artificial intelligenceaiproject management
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Pinterest
📍 San Francisco• Remote
14 days ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. As a Pinterest employee, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. As a Principal Engineer on the AI Platform team, you'll help architect the infrastructure that powers both Generative AI and Recommender Systems across Pinterest's entire product suite. Our team builds the end-to-end engines for petabyte-scale data orchestration, model training and fine-tuning, and high-performance inference, ensuring our models scale seamlessly to hundreds of millions of inferences per second in service of over 600 million monthly active users.

REMOTEjavaaic++
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B
14 days ago

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. TBD US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits inclu

recruitment
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H
14 days ago

About HopSkipDrive At HopSkipDrive, our mission is to create opportunity for all through mobility. We're the leader in safe, fast, and simple supplemental student transportation. Through our marketplace, we connect kids to highly-vetted caregivers on wheels. Through our software, we solve the biggest transportation challenges facing schools and school districts across the country. Founded by three moms as a solution to their own transportation challenges, we've now facilitated more than five million rides across over over 20states. We continue to grow rapidly — earning a spot on the Inc. 5000 list numerous times and the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M to date. How we work We use AI every day, and not as a productivity add-on. It's woven into how we work at every level. We're rethinking how work gets done, who does what, and what a small team can accomplish. If you've already built AI into how you work, you'll hit the ground running. If you haven't, you'll need to be ready to learn fast and work differently than you have before. Who We Are Our team of Sales Development Representatives create the first stage relationships with prospects at some of the largest school districts in the country. Your goal is to educate prospects on HopSkipDrive’s service and schedule meetings for them to speak with our Account Executives. Our Sales Development Team is the engine that drives HopSkipDrive’s growth. Here is a short list of what you will be doing: Work in conjunction with sales team to research and evaluate prospective leads Establish a rapport with potential prospects Use a consultative sales approach during outreach to accurately assess the needs of prospective clients Cold call and email identified leads and determine if there is a potential need for HSD’s services Utilize Salesforce CRM to manage sales funnel and determine outreach strategies Meet or exceed SDR quotas (includes emai

REMOTEaisalesforceCRM
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SX
14 days ago

DESCRIPTION DU POSTE FONCTION : COORDINATEUR DE COMPTES-CLIENTS, COORDONNATRICE DE COMPTES-CLIENTS ÉQUIPE : RESPONSABLE DES COMPTES APERÇU DE L’ENTREPRISE Salt XC est une agence animée par la philosophie du commerce expérientiel. Notre cadre unique, Experiential CommerceMC, nous permet de concevoir de meilleures expériences pour les consommateurs qui attirent l’attention et incitent à l’action. Nous adoptons une approche intégrée qui relie les expériences en ligne et hors ligne de vos consommateurs par le biais de données, de médias et de moments mémorables qui stimulent les transactions de la marque. APERÇU Le coordonnateur de comptes est un membre de l’équipe qui collabore et s’engage à soutenir l’équipe et le client selon les besoins. Il travaille directement avec l’équipe des comptes pour comprendre comment et quand il peut apporter son soutien et mettre en place un plan pour le faire. Un coordinateur de comptes-clients efficace est proactif, positif et enthousiasmé par les offres de l’entreprise et la façon dont elles créent de la valeur pour les clients. Vous êtes un communicateur habile, tant à l’oral qu’à l’écrit, et vous avez d’excellentes compétences en matière de présentation, de service à la clientèle, de gestion du temps et d’informatique. RESPONSABILITÉS PRINCIPALES Relations avec les clients Accomplir les tâches pour le compte de votre client en ligne, hors ligne et partout entre les deux, le cas échéant. L’accomplissement des tâches peut nécessiter un travail sur le terrain, en ligne ou au bureau, et variera en fonction des programmes. Communiquer avec les clients selon les nécessités, pour comprendre leurs besoins et transmettre ces informations à votre gestionnaire ou à votre équipe, et agir en conséquence. Maintenir une connaissance actualisée des produits et services des clients. Déterminer les tendances du secteur

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Summary The Assistant Chief Engineer - Critical Environments supervises and directs operating engineers in installation, repair, and maintenance of all base building and critical system machinery and equipment. Responsible for supervising the operating team on their shift. Assumes the Chief Engineers responsibilities if the Chief Engineer is not on site. Principal Duties and Responsibilities Task will include but not be limited to: Supervise and direct maintenance staff on shift and monitor performance of assigned responsibilities. Perform and/or direct the performance of all maintenance departmental service requests, ensuring that work performed in these areas is accomplished efficiently with a minimum amount of disruption and inconvenience. Check malfunctioning equipment and ascertain corrective action required to restore satisfactory operating condition. Provide training and supervision aimed at expanding the capabilities of the operations staff. Specific duties include but not limited to: Demonstrating the proper use and care of tools and instruments, giving hands on instruction in basic maintenance, safety, and troubleshooting proced

artificial intelligenceaiExcel
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. A Brief Overview Collaborates with the dispensing pharmacists and pharmacy technicians to accurately and efficiently prepare patient medication orders, package customer orders for shipment, and receive and stock supplies. Position Summary This position works with the dispensing pharmacists and pharmacy technicians to accurately and efficiently prepare patient medication orders, package customer orders for shipment, receive and stock supplies and various other duties. What you will do Gathers orders for shipment in accordance with company specialty guidelines. Prepares labels and ships orders based on pharmacy guidelines and best practices. Maintains the stock in the warehouse area to record monthly inventory reviews. Collects information pertaining to restocking of packing stations with shipping supplies to ensure sufficient resources are allocated. Composes sorting order forms based on courier and class of service to ensure information is clear. Monitors unlocking stations, trains new operations assistants, and scans data multi-piece handling. Follows workflow, orders packing supplies and performs monthly audits when applicable. Gathers pharmacy files and records in accordance with internal procedures to ensure organizational standards of the company are met. Required Qualificatio

warehouse
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Work Flexibility: Field-based Who we want: Challengers. People who seek out the hard projects and work to find just the right solutions. Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward. Charismatic networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts. Strategic closers. Influencer who close profitable business and consistently exceed their performance objectives. Customer-oriented achievers. Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships. Game changers. Persistent salespeople who will stop at nothing to live out Stryker’s mission to make healthcare better. What you will do: As an Orthopaedics Instruments Regional Sales Manager, you will strategically plan, direct and coordinate the selling activities of sales representatives under your supervision. You will interview, hire, train and develop top level talent. In addition, you will develop plans in accordance with the Director of Sales to maximize sales opportunities in the region and push yourself to exceed each goal. You take great pride in excellent service and are prepared to assist your reps and customers whenever the need arises. As a Regional Manager, you love living in the fast lane and find purpose in Stryker’s mission and products that are making healthcare better. What you need: Bachelor’s Degree from an Accredited University MBA or MA preferred 5+ years of sales or sales management experience Stryker will provide: Field sales training In-house product training program Learn more about the Orthopaedic Instruments Produc

Work Flexibility: Onsite 1st Shift: Monday - Friday 8am-5pm What You Will Do: Own the operation, maintenance, and audit readiness of assigned laboratory areas, ensuring compliance with operational standards and safe laboratory practices. Serve as the primary asset owner for assigned lab equipment, overseeing maintenance, repairs, calibration, and contributing to equipment acquisition and retirement decision Provide day-to-day guidance, mentoring, and technical training to junior technicians, modeling best practices and safety-first behaviors. Lead the fabrication, qualification, verification, and validation (V&V) of complex test fixtures, providing expertise on components and construction processes. Independently execute development and verification testing with limited oversight, applying sound technical judgment to resolve test issues or deviations. Ensure accurate, compliant documentation by consistently following Good Documentation Practices (GDP) and clearly communicating test results. Manage laboratory logistics, including inventory control and proactive supply purchasing, balancing engineering needs, business priorities, and budget constraints. Continuously identify and implement opportunities to improve lab efficiency, expand testing capabilities, and enhance overall service offerings. What You Need: <span style="col

logistics
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P
15 days ago

Job Title Commercial Pricing officer Job Description Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most. The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs. In this role, you have the opportunity to make life better Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all. You are responsible for Increasing Price realization in market for both equipment and Service , through thorough data analytics on past orders / Win Loss / Market competitiveness . Devising Pricing strategy through Segmentation – Customer / geographic Responsible for freezing market Prices for Sales team for each modality after agreement with Global and product teams Responsible for Deal to Deal Pricing and approvals on system Increasing margins by guiding Sales team on Value selling / solutions for the customer Re

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your role at Baxter The Service Tech is responsible for performing repairs and/or electrical testing on the Spectrum Infusion Pump. Ensuring the highest level of quality, individuals in this role follow documented standard work instructions and document findings into the system of record. Individuals in this role may also assist other areas of the value stream such as packaging (for shipment), repair or testing, as needed. What you'll be doing Follow defined Quality Management Systems, all applicable written procedures, review maintenance records and complete all documentation as required and in accordance with Good Documentation Practices (GDP) Adhere to all environmental, health and safety standard operating procedures and policies, including any department specific requirements. <span style="font-size:inhe

recruitment
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We are seeking a Staff Engineer to join our growing team to provide technical direction and implement core parts of a new platform we are building to make it easier for customers to build AI applications using MongoDB. As a Staff Engineer on this new team, you will be responsible for providing technical leadership to teams developing cutting edge technologies related to enabling deployment at scale of AI applications. You will take on challenging, high-visibility projects that improve and enhance the performance, scalability, and reliability of the distributed systems infrastructure for this new product. MongoDB engineering teams pride themselves on building high-quality software and living MongoDB cultural values every day. We value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. We're looking to speak with candidates based in the New York City area for our hybrid or in-office working models. Position Expectations Work closely with product management, product engineering, product design peers as well as other teams within the company to define the first version and future evolution of the service Design, build and deliver well-tested core pieces of the platform in collaboration with other vested parties Contribute to shaping architecture, code reviews and development practices, developer experience as the teams and product grow Mentor fellow engineers and assume ownership and accountability of projects Qualifications Strong background in building core components for high scale compute and data distributed systems 8+ years experience of building distributed systems, and/or foundational cloud services at scale and an interest in working with Python, Go and Java Proven success in designing, writing, testing, debugging, performance tuning, possessing a strong grip on the foundational materials of computer science and maintaining distributed and/or highly concurrent software s

pythonjavamongodb
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Pinterest
📍 San Francisco• Full-time• Remote• From $1.5M/yr
17 days ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Job Title: Software Engineer II, Data Analytics and Engineering Intro: We’re looking for a Software Engineer II, Data Analytics and Engineering to improve the quality, reliability and velocity of data science and product development at Pinterest. You’ll build scalable data foundations, analytics tooling and analysis pipelines that enable trusted, self-service access to datasets, insights and metric investigations across cross-functional teams. What you’ll do: Develop and document practical instrumentation and experimentation standards, then partner with product engineering teams to apply them to priority product development work. Build and improve scalable analysis pipelines and tooling that produce reliable insights at scale and strengthen understanding of key data structures and metrics. Create tools and processes that enable Data Scientists a

REMOTEpythonsqlaws
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Datadog
📍 Remote, United Kingdom• Full-time• Remote
18 days ago

We are looking for an experienced Partner Sales Manager to ignite partnerships by identifying and recruiting new partners for long-term success and nurture ongoing relationships with key strategic Global Systems Integrator partners. Our ultimate goal is building channels and alliances that drive new customer adoption and revenue. This is a great opportunity for you to join a high-growth cloud software company and help blaze the path for our company's expansion. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Identify and recruit new strategic Global SI partners to drive revenue growth Enable and activate existing GSI partners through training, planning and joint selling activities Coordinate the technical and marketing aspects of integrated partnership launches Host regular business reviews with partners to drive accountability and report on success metrics Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations Generate partner-sourced net-new sales pipeline and revenue Who You Are: 10+ years of partner-facing, quota-carrying experience in business development, strategic alliances, or channel sales at a cloud services or software as a service organization Proven experience in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships Understanding of, and exposure to working with, the leading Global and regional SIs Ability to quickly understand technical concepts and architectural scenarios, and explain them to others verbally and in writing Willingness to travel 40-50% of the time Entrepreneurial mindset with a passion for taking initiatives from ideation to impact Passion for fast-paced, sometimes unpredictable growth culture and environ

REMOTEaigorust
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Snowflake
📍 Aliso Viejo, United States• Full-time• Remote
18 days ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our partners play a key role in bringing our customers' data-backed ambitions to life by implementing and harnessing the power of the Snowflake Data Cloud through a robust, interconnected ecosystem. Through our ecosystem development, we enable companies to empower their employees with the data they need to better engage customers, optimize operations, and transform products. Partner Sales Manager role involves driving and nurturing a diverse ecosystem of System Integrators (SIs), Cloud Service Providers (CSPs), and specialized technology partners. Your primary objective is to strengthen the Snowflake network, moving beyond individual SI management to build a thriving, collaborative partner community. This opportunity is focused exclusively on the market, requiring deep local expertise and a focus on the country's unique digital landscape. In this role, you will be responsible for building a multi-layered ecosystem with global SIs, alongside dominant regional players and niche consultants. Success is demonstrated by driving joint customer growth, delivering integrated Go-To-Market (GTM) programs, and establishing critical executive relationships across the entire partner network. Your success depends on your ability to drive compelling ecosystem strategies, multi-partner GTM

REMOTEawsazuregcp
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