Services Segment Management Manager in Canada

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you’ll do You will strategically support Stripe’s AI user segment consisting of complex and high-growth AI companies. You will develop deep relationships with your assigned accounts’ key stakeholders through frequent in-person meetings and technical account planning sessions. Responsibilities Provide a gold standard experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources, and knowledge to enable a gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development Foster long-term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption, and global expansion Work closely with Account Management and other user-facing teams as part of a larger effort to support users on Stripe Lead user-facing meetings both

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Technical Account Manager (TAM) – Enterprise - Auth0 Okta: The World’s Identity Company™ Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents. Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys. The Key Accounts Opportunity Platform Focus: Primary focus on Customer Identity Cloud (Auth0), with foundational technical engagement across Workforce Identity Solutions (Okta). Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment. This role is integral to the Key Accounts segment team, managing accounts across various core industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology. The Technical Account Management (TAM) team is a global group of identity product experts dedicated to enabling existing customers to succeed. As a Technical Account Manager, you will serve as a trusted technical advisor and advocate for key accounts, focusing on developer-focused customer identity architecture, API integrations, hands-on prototyping, and broad deploym

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Sales at Brex The Sales organization at Brex is responsible for driving growth across both new business and the install base. Our Account Management team plays a critical role in deepening customer relationships, expanding value, and ensuring long-term retention across our commercial segment. We operate with a high-performance culture rooted in accountability, partnership, executional rigor, and customer-centricity. Every Account Manager has direct impact on revenue, customer health, and strategic outcomes. What you’ll do Brex is looking for a Manager of Sales Account Management to lead a team of high-performing Account Managers responsible for retaining and expanding revenue across our commercial segment. You will be accountable for renewal and expansion performance, while setting clear expectations for commercial rigor and value-based selling. You will coach Account Managers to deeply understand customer financial workflows and stak

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Healthcare & Community Access is redefining how risk-bearing provider organizations, health plans, and community organizations think about transportation. We partner with healthcare organizations to solve real access challenges — connecting patients, employees, and communities to the care and resources they need. Our work is meaningful, fast-moving, and high-impact. We're looking for a driven, proactive, and curious Account Manager to join our Strategic Partnerships team. You'll manage and grow a portfolio of key healthcare partners, serve as a trusted advisor, and play a central role in expanding Lyft's footprint in one of the most important sectors we serve. Responsibilities: Own relationships across a portfolio of strategic healthcare partners and Home & Community Based Services (HCBS) partners, serving as their primary point of contact and trusted advisor Drive quarterly revenue goals by expanding existing partnerships and identifying new business opportunities within identified segments Partner with engineering and product teams to guide technical integrations, ensuring partners are set up for success and fully leveraging Lyft's API platform capabilities Develop a deep understanding of each partner's business, goals, and challenges — using data to uncover opportunities for growth and operational improvement Build expertise in healthcare transportation to anticipate partner needs and add strategic value beyond day-to-day account management Collaborate cross-functionally with teams across strategy, product, marketing, and legal to deliver for your partners Lead change management efforts and proactively identify ways to improve processes and drive efficiency Maintain accurate forecasts and pipeline management in Salesforce CRM Experience: 4+ years of experience in account management, b

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Sales at Brex The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team. What you’ll do As an Enterprise Account Executive, you will be a part of a critical sales team at Brex focused on expanding our reach into the Enterprise segment. This team is tasked with hunting large, strategic, global new clients for Brex and communicating the value of our industry leading Financial Operating System (Corporate Credit Card, Expense Management, Procurement, Travel, etc.) If you enjoy working in a creative, competitive environment while helping cu

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. The Role The Americas Senior Director, Evergreen Subscription Sales, leads the segment strategy, vision, and execution of the Evergreen subscription portfolio for the Americas Core segment. This role translates global portfolio direction and company objectives into a multi-functional Americas Core segment strategy that increases subscription adoption, recurring revenue, pipeline progression, customer value, and commercial effectiveness. The Senior Director leads the Americas Core Evergreen Subscription Sales organization, develops Americas Core territory and market plans, establishes operating policies and mechanisms, and partners with executive leadership to deliver sustainable business results. The role has broad responsibility and significant operational latitude within the Americas Core segment. It influences strategy, policy, resource allocation, and execution across Sales, Product, Finance, Customer Success, Marketing, Services, and Operations. Account Executives and Regional Sales retain ownership of customer relationships and core account execution; the Senior Director is accountable for the Americas Core Evergreen Subscription Sales function, segment commercial outcomes, organizational capability, and cross-functional alignment. The role does not own or direct Evergreen Subscription Sales execution outside the Americas Core segment. Key Responsibilities Americas Core Segment Strategy, Vision, and Commercial Leader

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Customer Success Role Summary The Director of Customer Success is responsible for the health, retention, growth, and overall success of a portfolio of strategic customer relationships. This leader oversees a team of Customer Success Managers and serves as the operational and commercial leader for their segment, ensuring customers realize measurable value while protecting and expanding revenue. The Director partners closely with Sales, Product, TAMs, Specialist Business Leaders, Operations, and Support to drive customer outcomes, manage risk, and identify growth opportunities. Key Responsibilities Customer Retention and Growth Own renewal, retention, and expansion performance across assigned accounts. Ensure customers achieve measurable business outcomes and realize value from Mastercard solutions. Identify churn risks early and lead mitigation strategies. Partner with Sales to drive expansion opportunities and support commercial negotiations. Maintain accurate forecasts for renewals, risks, and growth opportunities. Strategic Customer Leadership Oversee a portfolio of high-value customer relationships through direct engagement and team leadership. Act as an executive sponsor for strategic accounts. Guide Executive Business Reviews and customer success planning

Who We Are: At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: We’re looking for an Enterprise Account Executive who will focus on driving new client acquisition for Enterprise accounts using the full suite of Bandwidth’s products. This role is ideal for someone with 5+ years of sales experience who’s ready to join a high-growth area of the business in a critical and rapidly evolving market. What You'll Do: Work with Bandwidth sales leadership to develop and grow the Enterprise sales segment of our business Own the full sales cycle for assigned prospect accounts from discovery to commercial and contractual negotiations Partner with prospective accounts to support their migration of voice, 911, and messaging solutions to the cloud Collaborate closely with the Sales Development team to generate strategic pipeline opportunities Identify and develop new account relationships through inbound leads, outbound prospecting, account mapping with partners, and other internal sources Alongside leadership and other members of the team, provide feedback to internal teams to support better market positioning Navigate multiple levels within a target account by building cross‑functional relationships and effectively leveraging internal Bandwidth resources Proactively manage your pipeline; inpu

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Commercial Account Executive, Mid-Market, you’ll be the primary point of contact for prospective and existing customers in our mid-market segment, helping organizations modernize how they plan, build, secure, and ship software with GitLab’s AI-powered DevSecOps platform. You’ll own a broad book of business in your territory and serve as a strategic, trusted advisor to your accounts as you prospect, run complex sales cycles, and guide customers on their journey with GitLab to achieve clear business outcomes while supporting adoption and reducing churn. You’ll collaborate closely with Sales Development

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Marketing Platform Tooling team builds and maintains the core backend systems that power all of Instacart's marketing capabilities. At the center of this work are two production-scale platforms: our targeting platform, which resolves a large and growing library of audience segments to reach the right customers with the right content at the right time, and our CRM messaging platform, which reliably delivers millions of personalized messages a day across Instacart. Together, these systems form the foundation for how Instacart drives growth, engagement, and retention at scale. You will build shared, composable foundations designed to serve as the backbone for the entire marketing platform space. This is greenfield infrastructure work with direct visibility into Instacart's most critical company priorities, including Enterprise expansion, Lifecycle marketi

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The strongest enterprise and mid-market marketing doesn't lead with a product — it leads with the problem a buyer already has. A hospital administrator isn't looking for "Lyft Concierge"; they're looking to reduce missed appointments. An auto dealer principal isn't looking for a rideshare product; they're looking to keep loaner logistics from costing them revenue. We are in the process of revising our go-to-market for Lyft Business to organize around these audiences and their transportation problems, with Concierge, Lyft Pass, Business Profiles, and our Business Travel products positioned as the answer to a clearly named pain point by customer profile. We're hiring an Industry Marketing Manager to build that audience-first structure for our priority verticals, starting with Healthcare and Automotive , across both mid-market and enterprise segments. You'll own the vertical narrative and the content, demand generation strategy, and enablement that will drive marketing-attributable revenue. The primary function of this role is to build and lead vertical-specific go-to-market (GTM) motions for our mid-market and Enterprise business — bringing together vertical-specific content, demand generation, and sales enablement into a coherent, audience-first strategy. Responsibilities: Own vertical strategy and integrated programs Design and execute large, orchestrated tentpole programs for our priority verticals (no more than 2 per quarter) — multichannel activation spanning digital, live events, paid media, social, and press — that bring our value proposition and industry point of view to life for a defined buyer (e.g., hospital CFO, healthcare operations leader, dealer principal/service manager). Build and maintain a thought leadership agenda for each prioritized vertical: original research, proof p

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shape the Future of Workplace Experience at JLL - At JLL, we're transforming real estate for a better world. As our Workplace Services Coordinator &#43; Mailroom Services Hybrid, you'll become the heartbeat of our client's workplace—creating exceptional environments where people thrive. Joining this team means you will drive our JLL behaviors and values of Teamwork, Ethics and Excellence with collaboration across service lines and locations. What this job involves - The Workplace Services Coordinator &#43; Mailroom Services Hybrid serves as the friendly face of our facilities team, ensuring work spaces remain pristine, functional and welcoming. With a focus on operational rigor , you'll maintain a visible presence on campus, delivering services with speed and responsiveness while building strong relationships through effective integration with everyone you encounter. As our frontline problem-solver, you'll embody pro-activity by addressing customer concerns and facility issues before they escalate. Acting as our vigilant presence throughout campus, you'll help the team respond faster, close work orders more efficiently, and demonstrate accountability by meeting all Service Level Agreement (SLA) commitments.</

About the Team DoorDash's Protective Services function safeguards executives, their families, and residences through executive protection, residential security, threat management, and secure transportation across a three-brand global enterprise. The team operates 24/7 and is built on the principle that protection starts before an incident, not after. The people who do this work well combine operational discipline with personal composure, take ownership of outcomes rather than tasks, and represent the program in every interaction with the principal population. About the Role The Protective Services Agent provides close protection for DoorDash executives and their families across all operating environments, including corporate headquarters, domestic and international travel, company events, and residential settings. The role requires a trained executive protection professional who develops and implements security plans, conducts advances and risk assessments, coordinates with law enforcement and venue partners, and serves as the principal's primary security presence. Personnel must be capable of managing incidents and serving as first responders on scene. Operations regularly involve extended duty periods, irregular schedules, and short-notice deployments. Potential travel up to 25% of the time. You are excited about this opportunity because you will… Provide close protection across all principal environments. Serve as the primary security presence for executives and their families across headquarters, travel, events, and residential operations. Maintain continuous situational awareness, assess threats in real time, and execute protective protocols effectively and unobtrusively. Plan and execute security operations. Develop and implement comprehensive security plans for executive movements and events, incorporating site surveys, route planning, risk assessments, staffing requirements, screening procedures, and emergency response strategies. Conduct advances for all pr

About the Team The Global Safety and Security team advances DoorDash by protecting people, property, operations, brand, and reputation. Within that team, Protective Services safeguards executives and residences through executive protection, intelligence collection, threat monitoring, residential security, and secure transportation. We manage risk and deliver value through technology and a people-first approach, and we strive to always be ahead of the curve and there for our people, anytime, anywhere. About the Role We are hiring Protective Services Associates to join the Protective Services team, providing residential security coverage and on-site protective presence in support of executives. This is the entry point on our cross-trained career ladder. Associates build proficiency across residential security, monitoring and threat reporting, and close-protection fundamentals, with a structured path to Senior Associate and beyond as you grow. Responsibilities Residential Security Coverage: Provide dedicated, round-the-clock physical security presence at a residential property as part of a rotating shift team. Monitoring & Threat Reporting: Monitor camera systems and access points, document and report security-relevant activity, and hand off findings to the team's intelligence function. Access Control: Screen and coordinate visitors, deliveries, and vendors according to established protocols. Logistics Coordination: Plan and manage the logistics of residential security operations, including scheduling, shift handoffs, and coverage during events or executive travel. Coordinate with drivers and other Protective Services team members to align movements, timing, and coverage. Incident Response: Respond to security incidents or anomalies, following established escalation procedures. Professional Conduct: Serve as a trusted, hands-on point of contact for executives, anticipating needs, exercising sound judgment in real time, and delivering discreet, concierge-level servi

The Team + The Role Pendo’s Professional Services team is part of the broader Strategy & Transformation organization. The team helps customers transform how they operate, not just how they use Pendo, through technical and strategic consulting. This work spans complex technical engagements, including system migrations, integrations, and data work, as well as advisory support that helps customers evolve their processes, teams, and ways of working. As a Sr. Professional Services Engineer Consultant, you will own the design and delivery of complex technical engagements. You will work at the intersection of product, data, and engineering, extending Pendo’s capabilities through custom integrations, data pipelines, APIs, and technical solutions that connect Pendo to customers’ broader ecosystems. You will partner with consultants and Customer Engineers to deliver outcome-driven engagements that accelerate time to value and enable long-term customer success. This role is based in Raleigh, San Francisco or remote What this looks like day-to-day Engagement design and scoping: Partner with Account Directors and Customer Engineers to qualify Professional Services opportunities and distinguish transformation gaps from tooling gaps. Lead scoping conversations with customer stakeholders, define the problem, validate appetite, design engagement structures, and author Statements of Work that are commercially sound and delivery-ready. Custom integrations and data solutions: Design and build technical solutions that extend Pendo’s capabilities and integrate with customer systems. Write production-quality code, build APIs, design data pipelines, and implement ETL processes across data warehouses, analytics platforms, BI tools, and emerging AI/ML systems. Technical project delivery: Own multiple complex technical projects end-to-end, including data engineering and system integration work. Lead execution, troubleshoot issues, provide technical leadership on escalated engagements, and