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Servicing Reporting Analyst Jobs

2,007 active opportunities · Updated for October 2026

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Explore current servicing reporting analyst jobs. Use filters to narrow by work mode, employment type, experience and date posted.

A
2mo ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering. The Powered by Affirm (PBA) team builds the APIs and solutions that power all of Affirm’s integrations with Enterprise Merchants and Partners. We create and manage the APIs and tools that drive checkout and merchant onboarding, and we collaborate with stakeholders to design and build custom end-to-end integrated solutions. What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You wi

REMOTEpythonmysqlaws
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A
3mo ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is building the next generation of consumer finance, and the Affirm Card sits at the center of that vision—blending debit, pay-over-time, and network-native experiences into a single product. We’re looking for a Senior Director of Product to lead the Affirm Card and Card Platform—owning both the end-user experience, the business outcomes of every card product, and the underlying platform that powers card issuance, authorization, servicing, and partner integrations. This is a pillar-level leadership role responsible for defining strategy, building a high-performing team, and delivering durable business outcomes across one of Affirm’s most strategic product areas. What you’ll do Own the Card domain end-to-end Define and drive the multi-year vision for Affirm Card across consumer experience, growth, and economics, inclusive of new card products that complement the one we have in market today. Lead the US direct to consumer card products (Affirm Cards, and in app virtual cards) Oversee our Card Platform (authorization, ledgering, servicing, controls) which powers the D2C products both domestically and internationally, along with a number of merchant and partner integrations. Translate company strategy into a coherent roadmap spanning multiple teams and systems Build and scale a high-performing product organization Manage and develop a team of PMs and PM leaders Establish product standards, operating cadence, and decision frameworks Build a durable org that delivers high-quality outcomes without direct involvement in every decision Drive business outcomes at scale Own GMV, engagement, unit economics, and credit outcomes for the Card domain Shape investment strategy, tradeoffs, and resource allocation across multiple product areas Partner with Finance and Credit to optimize pro

REMOTEfinance
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Senior Consultant – Banking & Payments Location: Dallas, Texas (Hybrid) | Practice Area: Banking & Payments | Type: Permanent Deliver impactful solutions that enhance banking and payments experiences across complex transformation programs. The Role As a Senior Consultant within Banking & Payments at Capco, you will work alongside industry experts to support the delivery of strategic initiatives for leading financial institutions. You will help clients address complex challenges across products, channels, and operations, contributing to transformation programs that improve performance and customer outcomes. What You’ll Do Support and facilitate client discussions across banking and payments processes, including sales, servicing, and transactions Develop structured approaches, recommendations, and solutions to address business and technology challenges Analyze current performance and support forecasting of improvements based on proposed solutions Collaborate with business and technology teams to deliver end-to-end project objectives Produce clear insights, analysis, and deliverables to support client decision-making What We’re Looking For 5+ years of experience in financial services and/or management consulting Broad knowledge of banking and payments including lending, digital channels, and transaction processing Strong analytical and problem-solving skills with ability to interpret complex business challenges Effective communication skills with the ability to engage stakeholders across functions Proficiency in Microsoft Excel and PowerPoint Bonus Points For Experience working on transformation or change programs within banking or payments Familiarity with Agile or modern delivery methodologies Experience working across cross-functional teams in large-scale programs Experience developing consulting frameworks or reusable assets Exposure to risk, compliance, or fraud-related initiatives Why Join Capco Deliver high-impact technology solutions for Tier

artificial intelligenceaiExcel
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PE
3mo ago

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are looking for a high-agency Product Analyst to join the Lending product team at Paytm. This role sits at the intersection of analytics, product management, technology, and product operations. You will drive data-backed decision-making across lending funnels across acquisition and servicing, identify opportunities for impact, and take operational ownership of selected product workstreams to improve execution velocity and free up PM bandwidth. This is a high-impact role with direct influence on revenue and customer experience. Key Responsibilities Product Analytics & Insights Own end-to-end funnel analytics for lending products (financial securities). Build dashboards tracking key product metrics. Conduct cohort analysis across user segments and their performance. Design and evaluate A/B tests (pricing, UI flows, underwriting rules). Create decision frameworks for feature prioritization backed by data. Product Operations Own release monitoring and post-release performance tracking. Manage experiment rollouts and ensure clean measurement. Key Metrics Funnel conversion rates Servicing and experience Disbursal growth Time-to-disbursal Pricing & experimentation. Expectations • 3 to 6 years of experience in Product Analytics, preferably with a background in Lending. • Strong SQL proficiency (mandatory). • Experience with Python/R for modeling preferred. •Strong understanding of credit lifecycle and lending unit economics. • Experience building dashboards. • High ownership mindset and bias for execution. • Prior experience in a fast-paced B2C fintech environment (preferred). Why join u

pythonsqlgit
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Company Overview Construction Resources (a Home Depot Company) delivers turnkey residential solutions across multiple states, specializing in countertops, surfaces, and integrated installation services. Our Surfaces Division manages every step from fabrication through final installation, servicing builders, remodelers, designers, and homeowners. Position Overview The Operations Associate Manager is responsible for overseeing day-to-day operational execution across Sales Support, Scheduling, Dispatch, Installation Coordination, and Customer Service functions within the Surfaces Fabrication Division. This role serves as a critical operational bridge between Sales, Fabrication, Purchasing, Logistics, Installation, Quality Control, and Customers to ensure every project moves efficiently from order entry through final installation and service resolution. The Operations Associate Manager drives operational accuracy, scheduling efficiency, communication, customer satisfaction, and workflow accountability while supporting a high-performance culture focused on speed, quality, and continuous improvement. This position reports to the Director of Sales & Customer Experience and/or Operational Leadership within the Surfaces Division. This leader owns the full operation lifecycle of a project and project documentation — from order entry, job-ready release to installation final sign-off. Key Responsibilities Sales Support & Order Management Manage day-to-day operations of the Sales Order Entry Team, Scheduling & Installation teams. Oversee sales order/ticket review processes to ensure all job information is complete and accurate prior to release to production. Confirm orders meet billing and deposit requirements prior to scheduling or fabrication release. Coordinate with Purchasing/Production teams to ensure released orders are production-ready. Ensure all documentation is complete for orders, warranty

logisticsrecruitmentcustomer service
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AI
5mo ago

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Commercial Lines Manager to their Acentria team in Miami, Florida. Job Summary: The Commercial Lines Manager is responsible for overseeing the day-to-day operations of the commercial insurance team, ensuring effective servicing of client accounts, driving revenue growth, and maintaining high standards of service delivery. This role provides leadership while also collaborating with sales teams to grow and retain the commercial book of business. Essential Functions: Supervise, mentor, and develop a team of commercial lines account managers and support staff Conduct performance evaluations, coaching, and training to ensure professional growth Establish clear performance expectations and accountability metrics Lead team meetings and foster a collaborative, high-performance culture Oversee servicing of commercial accounts to ensure accuracy, timeliness, and quality Manage complex or high-value client relationships Partner with producers/sales teams to onboard new clients and ensure smooth transitions Monitor retention strategies and implement improvements to enhance client satisfaction Ensure compliance with insurance regulations, carrier guidelines, and internal policies Optimize workflows, procedures, and systems to improve efficiency Review and approve policies, endorsements, renewals, and coverage placements Analyze production reports, service metrics, and team workloads Develop and maintain strong relationships with insurance carriers Negotiate terms, pricing, and coverage solutions Stay informed on market trends, carrier appetite, and underwriting changes Ensure adherence to all regulatory requirements and licensing standards Maintain documentation and audit readiness Identify operational risks and implement mitigation strategies Competencies & Qualifications: Strong leadership and team development skills Excellent communicatio

aigoexcel
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CS
CPI Security
📍 Raleigh• Full-time• From $60K/yr
5mo ago

CPI Security is looking for a Residential Installation Technician based in Raleigh, NC who will install our state-of-the-art home security solutions to residential and commercial customers. This individual will assess the customer’s need and sell additional products and services. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers. What You'll Do: Servicing residential security systems accurately and efficiently Meeting or exceeding performance goals on a consistent basis Performing walkthrough of home to determine the optimal system configuration, and to identify up-selling opportunities Keeping the customer informed at all times of what the service process will entail, whether walls will need to be drilled in order to run wiring, etc. Connecting in-home system up to our central monitoring system, activating system and performing customer demonstration Maintaining good administrative responsibility by submitting billing and payroll paperwork in a timely and accurate manner Ensuring the highest level of safety and responsibility in order to avoid injury, property damage or loss of unused materials Providing exceptional customer service at all times Consulting with management on any issues or concerns Cleaning up work area thoroughly Maintaining all company equipment, including truck, tools, inventory, etc. Maintaining a professional appearance and demeanor at all times What We're Looking For: High School diploma or equivalent; electronics/electrical/HVAC/technical training at trade school or community college, a plus Good sales skills, particularly with strong up-selling and closing abilities Mechanical aptitude Strong customer service skills Commitment to safety Ability to work effectively both on an individual basis and as part of a team Professional appearance and demeanor High energy, fun and positive attitude Schedule flexibility and the ability to work weekends Thorough unde

payrollcustomer service
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J
7mo ago

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. The Associate Underwriter is responsible for the underwriting of a book of business, utilizing sound judgment and discretion as well as relying on underwriting policies and guidelines, rating, rules and insurance laws and regulations. Ensure delivery, follow-up and servicing requirements of all new business and renewal accounts. The Associate Underwriter will work a Hybrid Schedule in the Atlanta, GA Office. Responsibilities: • Perform risk selection and analysis. Examine and evaluate documents such as application forms, inspections reports, financial reports, product brochures, company referral agreements, and other pertinent documents to determine the degree of risk, underwriting and market selection. • Day to day responsibility for reviewing customer web activity to spot trends positive and negative and addressing these trends immediately. • Accept, reject, classify, price and bind insurance risks within granted underwriting authority. Also broker/recommend to company underwriters beyond any authority grants. Prepare submissions for rating and handling by the support staff. • Effectively market and negotiate with brokers and insurance companies on individual accounts. Effective and timely communication to pursue opportunities. • Effectively communicate with agent or broker clients, company underwriters, internal staff and management to obtain additional informat

Operational Excellence Lead – Wealth Operations Location: London | Practice Area: Wealth & Asset Management | Type: Permanent Transform wealth operations through Lean thinking, Agile delivery, and AI-enabled efficiency. The Role We are seeking an Operational Excellence Lead to drive optimisation and transformation across Wealth Management operations, spanning front, middle and back-office environments. This role focuses on Lean-led operational improvement, value stream redesign and AI-enabled process transformation. You will partner with client stakeholders to identify inefficiencies, deliver measurable performance improvements and embed sustainable operating model change across onboarding, servicing and core operational processes. As AI continues to reshape financial services, you'll be expected to embrace AI-enabled ways of working, using approved AI and automation tools to enhance productivity, accelerate analysis, improve delivery quality and support better client outcomes, while always applying human judgement and responsible AI practices. You'll also help clients identify opportunities to embed AI-enabled capabilities into future operating models where appropriate, balancing innovation with effective governance and oversight. What You’ll Do Lead wealth operations optimisation initiatives across onboarding, servicing and core operational processes, using approved AI-enabled tools where appropriate to accelerate delivery and improve operational performance. Apply Lean Six Sigma methodologies and value stream mapping to identify cost, efficiency and quality improvement opportunities, leveraging AI-supported analysis to generate deeper operational insights. Design and deliver Agile-led operational transformation programmes that embed sustainable change and responsible AI-enabled ways of working. Identify, assess and implement AI-enabled automation and process redesign opportunities that improve productivity, service quality and operational resilience. Track an

airecruitment
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1KOMMA5° We are looking for you to join our tech team in Berlin, Munich, or Hamburg. 1KOMMA5° is creating Germany's largest one-stop-shop for the sale, installation, and servicing of solar panels, heat pumps, electricity solutions, and charging infrastructure. And the best part? They are all interconnected! Become a part of our mission and learn more about our Product & Tech team! Deine Position Define the Global Utility Product Vision: Set and steward the global product vision and strategy for 1KOMMA5°’s utility business — covering metering, tariffs, trading, and flexibility services. Drive the long-term roadmap for how we provide, manage, and scale energy across markets. Lead and Grow your Product Team & Stakeholders: Manage and mentor a growing team of Product Managers responsible for key product domains within our utility stack. Foster a culture of ownership, collaboration, and innovation across commercial, technical, and operational areas. Standardize and Scale Core Systems and Processes: Develop and implement global standards for systems, technical setups, and partner integrations. Ensure our retail energy products operate consistently and efficiently across markets — from tariff design to billing and data exchange. Drive Operational Excellence Across Energy Markets: Oversee market operations processes including metering, trading, and market communication. Work cross-functionally with Engineering, Energy Operations, and Trading teams to embed operational excellence into product design. Monitor Performance and Deliver Business Impact: Define and track KPIs across product performance, operational efficiency, customer outcomes, and profitability. Use data to inform strategic decisions and continuous improvements in the utility portfolio. Align Internal and External Stakeholders: Collaborate with internal teams (Engineering, Commercial, Energy Operations) and external partners (utilities, DSOs, market operators) to ensure alignment, compliance, and shared success.

1KOMMA5° We are looking for you to join our tech team in Berlin, Munich, or Hamburg. 1KOMMA5° is creating Germany's largest one-stop-shop for the sale, installation, and servicing of solar panels, heat pumps, electricity solutions, and charging infrastructure. And the best part? They are all interconnected! Become a part of our mission and learn more about our Product & Tech team! Deine Position You will own the development and scaling of our next-generation service offerings — transforming one-time energy installations into long-term customer relationships and sustainable revenue streams. You’ll design service products that connect hardware, software, and energy solutions into a seamless customer experience, driving profitability and retention across our global markets. This role sits at the intersection of Product, Operations, and Commercial , with the mission to build scalable, profitable, and innovative services that extend the lifetime value of every customer in our ecosystem. Your Responsibilities: Define Product Vision and Strategy: Shape the roadmap for our global service and recurring-revenue portfolio , including warranty, maintenance, monitoring, and digital service products. Align business models with customer value and operational efficiency. Drive Product Lifecycle: Lead the end-to-end product process — from market research and concept validation to rollout, optimization, and scaling across regions. Enable Recurring Revenue Models: Develop offerings and pricing structures that create sustainable, predictable revenue. Ensure operational executability, profitability, and a strong customer experience. Cross-functional Collaboration: Work closely with Engineering, Market Operations, and Commercial teams to translate insights and operational feedback into scalable product solutions. Customer and Market Focus: Leverage customer feedback, competitive analysis, and market trends to continuously refine and expand our service offerings. Operational Excellence: D

CF
Chime Financial, Inc
📍 San Francisco• $133K – $184K/yr
Just now

About the role Chime’s Lending org builds the products and platforms that give members access to fair, transparent credit and liquidity when they need it most, from Earned Wage Access through MyPay, to flexible overdraft with SpotMe, to longer-term Instant Loans, and the platforms that power credit decisions, funding, repayments, and servicing behind the scenes. We operate some of Chime’s most consequential systems. Our teams build real-time money movement and decisioning infrastructure at scale, including underwriting and eligibility, ledgering and reconciliation, capital markets workflows, repayment systems, and financial transactions that must be correct, resilient, and auditable. As a Software Engineer in Lending, you’ll work at the seam between member-facing products and the platforms that make them possible. This is a role for engineers who want to own more than a single service or feature area. You’ll lead technical initiatives that cut across products, platforms, and partner teams, helping shape how Lending evolves as a system, not just how one team ships. You’ll design and build backend systems where correctness, reliability, speed, and operational rigor matter deeply. You’ll partner closely with Product, Design, Risk, Data Science, Analytics, Finance, and Operations to turn ambiguous opportunities into durable solutions, influence technical direction across team boundaries, and help raise the bar for how Lending engineers build together. Why join Lending? Work on systems that matter The products and platforms we build directly impact millions of members and sit at the center of Chime’s mission to help everyday people unlock financial progress. The problems are complex, the stakes are real, and the work matters. Own a bigger surface area This role is designed for engineers who want broader scope. You won’t be limited to a narrow feature lane. You’ll work across product experiences and shared infrastructure, helping connect strategy, systems, and execution a

aifinance
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SI
Just now

To ensure 100% uptime of HT line and in case of any breakdown to coordinate with concerned persons for the rectification of the faulty line HT line. 2. To ensure the on time preventive maintenance of VCB/SF6 ensuring all safeties are operational. 3. Cleaning & Inspection after Racking out of VCB (Complete Panel Shutdown mandatory). 4. Contact Gap Checking. 5. Servicing of draw out mechanism. 6. Replacement of defective parts (VCB Spares to be supplied by the IFMS Provider). 7. Checking of Manual & motorized operation of VCB. 8. Contact Timing Checking. 9. Conducting annual preventive maintenance of AVR/Transformer unit including dehydration test. 10. Routine Tests shall be carried out on each unit as per IS 2026. These tests shall consist of following- (a) Physical Examination (b) Insulation Resistance (c) High Voltage Tests (d) No-Load Current (e) No-Load Losses (f) Load Losses & Efficiency (g) Induced Voltage Test (h) Output Voltage Test (i) Provision for earthing (j) Winding Resistance (k) Ratio & Polarity test (l) Dielectric strength of oil. Address: Mr.Rajeshkumar,C/O, Alstom transport India Limited, SF No. 41/1BA, 41/2A, Kangeyampalayam, Village, Sulur Taluk, Coimbatore Facility: ALSTOM TRANSPORT - COIMBATORE Qualification: Diploma Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP577162

C
Citi
📍 Ofallon Missouri United States• $40.6K – $52.1K/yr
Just now

The Service Process Coordinator 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands how duties relate/integrate with others in the team/unit. Exchanges moderately complex information with others. Basic knowledge of the organization and its policies required. Applies experience and simple judgment to make decisions within defined options or standard protocols – follows through on issues. Able to evaluate and select the correct solution in order to complete the task at hand. Responsibilities: Organizes, records, processes and services the production output of various, moderately complex servicing activities. Works on moderately complex projects under general supervision and established procedures. Supports a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills; and most of the impact is related to the accuracy of tasks performed. Understands how duties relate/integrate with others in the team/unit. Requests data and documents from internal clients Perform various other duties as workflow requires, including retrieval of account loans, sorting account loans, and delivery. Review collateral documents/files for any discrepancies per required guidelines and track on the custodial and/or servicing system accordingly. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal beh

artificial intelligenceai
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JT
Jobiba Technologies
📍 Kashipur• Full-time• From ₹35K/yr
Just now

MAINTENANCE HEAD Location: Kashipur, Uttrakhand Employment Type: Full Time CTC: 35,000 per month Minimum Experience: 5 years Hiring Timeline: Within 30 days About the Role We are looking for a hands-on Maintenance Head to oversee maintenance across a multi-location restaurant and food-service outlet network. The role will focus on preventive maintenance, equipment reliability and minimising operational disruption caused by breakdowns. Key Responsibilities • Manage HVAC and AC systems across multiple outlets. • Track servicing, repairs and issue resolution for AC/HVAC equipment. • Maintain refrigeration equipment, cold rooms, freezers and display units. • Handle basic plumbing and fitting requirements. • Carry out basic electrical and motor troubleshooting. • Establish and maintain preventive maintenance schedules across all outlets. • Minimise breakdowns through proactive maintenance rather than reactive firefighting. • Coordinate equipment refurbishment and cleaning cycles. Candidate Profile • Minimum 5 years of relevant maintenance experience. • ITI preferred/required, or equivalent hands-on experience in kitchen maintenance. • Strong hands-on experience in multi-site maintenance. • Knowledge of HVAC, refrigeration, plumbing and basic electrical systems. • Ability to troubleshoot equipment issues independently. • Experience in restaurant, hospitality, food-service, retail or similar multi-site operations preferred. • Strong preventive-maintenance orientation. • Good vendor-management and coordination skills. • Willingness to travel between outlets as required. Benefits: As per company policy. Skills: Core Technical & Facilities Engineering Skills • HVAC & AC Maintenance • Commercial Refrigeration Systems • Cold Room & Freezer Repair • Preventative Maintenance Scheduling • Breakdown Troubleshooting • Electrical Systems Vetting • Plumbing & Fittings • Motor Repair & Troubleshooting • Equipment Refurbishment Multi-Site Operations & Vendor Coordination • Mult

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