Software Certification Engineers Jobs

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Summary As a Social Media Support Specialist, you are at the forefront of helping developers create while managing our social media presence and community interactions. You'll assist developers with complex technical issues, billing inquiries, account management, and product usage questions across multiple channels including X (Twitter), LinkedIn, Reddit, Apple/Google Play stores, and other relevant platforms. You will help bubble up what is important to Replit's engineering and Product teams, and what needs improvement to your own team, while also serving as a key voice in our social media community engagement. We use tools like Zendesk, Sprout Social, Linear, Slack, Stripe, Orb, Notion, and Replit itself to get the job done, alongside social media management platforms for X, LinkedIn, and Reddit. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. In this role you will… Work directly with Replit customers via support tickets and social media accounts to solve account, billing, and product issues Manage and respond to customer inquiries and community discussions on X (Twitter), LinkedIn, Reddit, and Apple/Google Play stores, with the possibility of expanding coverage to additional platforms as we grow Monitor social media channels for product feedback, technical issues, and community sentiment Manage escalations from social media channels and coordinate with appropriate internal teams to ensure timely resolution Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit Work cro

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Summary As a Social Media Support Specialist, you are at the forefront of helping developers create while managing our social media presence and community interactions. You'll assist developers with complex technical issues, billing inquiries, account management, and product usage questions across multiple channels including X (Twitter), LinkedIn, Reddit, Apple/Google Play stores, and other relevant platforms. You will help bubble up what is important to Replit's engineering and Product teams, and what needs improvement to your own team, while also serving as a key voice in our social media community engagement. We use tools like Zendesk, Sprout Social, Linear, Slack, Stripe, Orb, Notion, and Replit itself to get the job done, alongside social media management platforms for X, LinkedIn, and Reddit. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. In this role you will… Work directly with Replit customers via support tickets and social media accounts to solve account, billing, and product issues Manage and respond to customer inquiries and community discussions on X (Twitter), LinkedIn, Reddit, and Apple/Google Play stores, with the possibility of expanding coverage to additional platforms as we grow Monitor social media channels for product feedback, technical issues, and community sentiment Manage escalations from social media channels and coordinate with appropriate internal teams to ensure timely resolution Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit Work cro

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Search is being rebuilt in real time. Millions of people now start with a question to ChatGPT, Claude, Gemini, or Perplexity, and the answer they get decides which products they try. When someone asks how to build an app, a website, or a tool for their business, Replit needs to be the answer. We're hiring an AEO/GEO/SEO Lead to own how Replit gets discovered, across AI-generated answers and traditional search. This is a zero-to-one role. You'll define the strategy, then execute it yourself with AI-leveraged production, agency partners, and cross-functional teams behind you. You'll work daily with our Web, Growth, Brand, Content, Product, Engineering, and Analytics teams. The fastest-growing AI-native companies have already turned AI answers into a primary acquisition channel. Your mandate is to do the same for Replit: grow AI referral traffic into one of our largest sources of new builders, keep our traditional search presence compounding, and make Replit the platform AI assistants recommend when anyone wants to build software. Replit moves fast. We ship continuously, experiment relentlessly, and aim to make every builder more productive and creative. We're looking for someone who thrives in that environment: part strategist, part operator, part scientist of a channel that changes every month. What You'll Do Own the AEO/GEO Strategy Define where Replit must show up across ChatGPT, Claude, Gemini, Perplexity, and Google AI Overviews, for which prompts and buyer intents, and build the playbook to win those answers. Set targets, sequence the roadmap, and defend the strategy with data. Win Citations Across the Open Web LLMs cite what they trust: Reddit threads, YouTube videos, high-authority publications, co

About the Job: LaunchDarkly is seeking a Senior Backend Engineer to join our Experimentation team. The Experimentation team is building one of the company’s most strategic product areas: a platform that helps leading engineering organizations move beyond intuition and make product decisions with real statistical confidence. Sitting at the intersection of large-scale systems, data science, and user experience, the team is creating a best-in-class experimentation product that lets customers set up, manage, and analyze experiments with ease while still earning the trust of even the most rigorous data teams. From warehouse-native analysis to experimentation workflows built on top of LaunchDarkly’s massive feature management scale, this team is tackling ambitious technical problems with visible customer impact and a clear opportunity to define the future of modern software experimentation. As a Senior Backend Engineer, you will design and operate the services that power this product, contribute to technical direction, and help deliver new functionality to customers. You will work closely with product managers, designers, data scientists, and engineers across LaunchDarkly to solve complex, data-intensive problems with meaningful customer impact. Responsibilities: Design, build, and operate scalable backend services and APIs that power LaunchDarkly’s Experimentation product. Own backend components across their lifecycle, including technical discovery, design, implementation, testing, deployment, monitoring, incident response, and continuous improvement. Build and evolve systems supporting experiment setup, event data ingestion, metric computation, results processing, and results presentation. Contribute to architectural decisions and technical proposals, making thoughtful trade-offs around scalability, reliability, performance, cost, and maintainability. Partner with product managers, designers, data scientists, and adjacent engineering teams to translate customer needs an

Payments is one of the fastest-moving corners of fintech, and NMI is right in the middle of it. We're hiring a Sales Account Executive to grow NMI's partner network — signing new ISOs, agents, next-gen ISOs and merchant account resellers across an assigned U.S. territory. This is a new-business role: most of your time will go to finding, qualifying and closing partnerships that don't exist yet. You'll build and manage a pipeline of prospective partners, run your own outbound prospecting, and turn first conversations into signed partnerships that expand NMI's footprint. You'll own an assigned territory to bring new partners on board and set them up to succeed. New business development is the core of this job. We'll set you up for it with a structured ramp that includes product and platform training, territory planning with your manager, and inbound leads to work while your outbound pipeline builds. About NMI NMI, a global leader in payment technologies, allows software and sales professionals to deliver payment innovations to their clients without having to build payment expertise in house. NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. Our mission is to use our expertise to enable more payments, in more ways and more places. We provide ISOs, Fintech Innovators and Technologists the freedom to focus on what they do best, liberating them from restricted payment solutions and giving them access to the latest p

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. ABOUT THE ROLE The Office of the CEO works directly with Amjad Masad and CEO leadership to advance Replit's strategy, external presence, and long-term positioning. This role sits at the intersection of the Office of the CEO and Replit's Brand and Creative function, with a singular focus: building personal presence into one of the defining founder voices of the AI era. The Executive Social Media Specialist will build an intentional, premium, long-term strategy across visual channels, primarily Instagram. This is an all-in-one creative operator role, not a traditional social media manager. You will travel and capture meaningful moments as they happen, edit quickly, and publish polished content without relying on a larger production team. WHAT YOU'LL DO Own photography, videography, editing, and publishing across official social channels Travel with the CEO to capture speaking engagements, interviews, awards, office visits, and meaningful meetings as they happen Identify and produce content around the pillars that have proven to resonate: founder story and personal journey, entrepreneurship and company building, global perspective and cultural identity, and human founder moments Develop premium, documentary-style storytelling that favors real moments over manufactured content Build out a presence on Instagram and other visual mediums through premium photography, documentary-style video, and behind-the-scenes storytelling Maintain quality and brand guardrails, prioritizing credibility and long-term influence over trend-chasing, gimmicks, or a high-volume creator posting cadence Partner closely with Replit's Marketing and Communications teams while remaining focused on distinct personal brand Move from concept to final exec

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Summary Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Disputes and Chargeback Program Manager at Replit, you’ll be part of our Trust and Safety Operations team, who owns customer-facing workflows that handle sensitive and policy-driven interactions across the Support organization. This includes areas such as privacy requests, DMCA and intellectual property claims, law enforcement requests, and abuse appeals. You'll own Replit's disputes and chargeback function end-to-end: from the individual case in front of you to the policies, playbooks, and automation that let it hold up as we scale to millions of users. This role combines strategic ownership with hands-on execution: you'll determine dispute and chargeback strategy, and build the systems that make those decisions repeatable at scale, working closely with Engineering, Legal and Finance. In this role you will… Own the full dispute lifecycle: investigate incoming chargebacks and disputes, decide whether and how to represent, gather evidence, and respond within network deadlines. Design and maintain the policies, decision trees, and SOPs that govern how disputes and chargebacks are handled. Define the key metrics, health targets, and goals for the disputes program and track performance against them, reporting to leadership. Monitor chargeback rates and dispute trends to identify the underlying drivers of volume, and partner with Engineering and Finance to address root causes. Partner with Engineering and Support Operations to automate manual parts of the wor

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role We’re looking for a Product Marketing Manager to grow Replit’s core creation products, including Design and Slides. These products already give people new ways to turn an idea into something they can see, share, and use. Your job is to help more people discover them, understand when to use them, and make them part of their regular workflow. You’ll own the connection between the product and its audiences: developing positioning grounded in customer needs, leading launches, finding channels that can drive sustained adoption, tracking the competitive landscape, and bringing market feedback back to Product. This role sits at the intersection of Product, Engineering, Growth, Brand, and Creative. It is a hands-on role for someone who can develop the strategy, write the narrative, and get the work into the market. What You'll Do Own the positioning and growth strategy for Replit’s core products, including Design and Slides. Develop audience-focused narratives, identify new use cases and channels, bring product improvements to market, and build programs that drive adoption, engagement, and conversion. Track competitors and customer needs, then translate those insights into sharper messaging, stronger go-to-market decisions, and actionable feedback for Product and Engineering. Required Skills & Experience Self-starter: You take ownership, work through ambiguity, and move from strategy to execution without waiting for a perfect brief. Audience-focused: You turn customer insight into clear positioning, relevant narratives, and campaigns built for specific audiences. Growth-minded: You find creative ways to expand adoption, test new channels and tactics, and turn successful experiments into repeatable programs.

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is investing seriously in paid media — TV, CTV, online video, out-of-home, audio, social, and search — and we need the person who makes that investment work. This role is the internal owner of our media program: you'll direct our external media agencies, pressure-test their plans, steward the budget, and hold every dollar accountable for reaching the right audiences on the right channels at the right time. You'll report to the VP of Marketing and act as the connective tissue between our brand and growth teams and our agency partners. This is not a hands-on-keyboard activation role. You won't be living in Ads Manager — you'll be the person who briefs the agency, challenges the channel mix, catches the pacing problem before it becomes a budget problem, and translates campaign performance into decisions leadership can act on. This is the right role if you've sat on the brand side (or want to move there from a media agency), you know what a great media plan looks like and what a lazy one looks like, and you get energy from being the sharpest media mind in the room without needing to touch the platforms yourself. What You'll Do Agency leadership: Serve as the primary day-to-day partner to our media agencies. Set strategy direction, write clear briefs, run planning cycles and QBRs, and hold partners accountable for performance, optimization, quality, and business results. Plan interrogation: Review and challenge agency recommendations across every channel — TV, CTV, OLV, OOH, audio, social, search, programmatic. Catch weak rationale, frequency saturation risks, and budget misallocations before plans get approved. Budget stewardship: Own media budget pacing, forecasting, authorizations, and reconciliatio

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Replit is redefining how software gets built — from solo developers to engineering teams at scale. As Director of Sales, you'll lead our enterprise sales motion and own the revenue engine that turns Replit's explosive product-led growth into durable, high-value contracts. You'll inherit a talented GTM team and take them to the next level. What You'll Do Lead, coach, and develop a team of GTM Executives — running weekly pipeline reviews, deal strategy sessions, and 1:1s that accelerate rep performance. Help shape the enterprise sales playbook: ICP, discovery frameworks, upsell and closing motions Own the full sales cycle on strategic deals — from first call to signed expansion — modeling what great looks like for the team Forecast accurately and report pipeline health, conversion metrics, and deal velocity to exec leadership weekly Represent Replit at key industry events and with high-value prospects where executive presence accelerates deals Required Skills & Experience 7+ years in B2B SaaS sales, with at least 3 years managing quota-carrying AE teams Proven track record closing enterprise deals ($100K+ ACV) and exceeding team quota Experience selling developer tools, infrastructure, or technical platforms — you understand the engineering buyer and can go deep on technical value props Data-driven operator: comfortable in Salesforce (or similar CRM), can build and own a forecast Sharp communicator — equally effective in a board-level business case and a hands-on demo with a skeptical CTO Bonus Qualifications Experience at a PLG-driven company (Figma, Notion, Linear, Vercel, etc.) with a motion that bridges product usage to enterprise contracts Familiarity with AI coding tools, cloud IDEs, or develope

Role Overview The Sr. Executive / Assistant Manager – IT Procurement will be responsible for managing end-to-end procurement activities for IT Hardware, Software Applications, IT Infrastructure, and related technology products/services. The role will involve sourcing, vendor identification, RFQ/RFP management, commercial evaluation, negotiations, purchase order processing, contract coordination, and vendor performance management. The position will work closely with IT, Information Security, Finance, Legal, Business, and other internal stakeholders to ensure timely procurement of technology solutions at competitive commercial terms while maintaining compliance with procurement policies, approval workflows, contractual requirements, and audit standards. Key Responsibilities 1. IT Hardware Procurement  Manage end-to-end procurement of IT hardware and peripherals such as laptops, desktops, servers, storage, networking equipment, printers, monitors, accessories, and other IT devices.  Understand technical requirements and specifications received from IT/Business teams and translate them into appropriate procurement requirements.  Identify, evaluate, onboard and manage suitable OEMs, distributors, system integrators and authorized channel partners.  Float RFQs/RFPs, obtain competitive quotations, prepare comparative statements and conduct commercial evaluations.  Negotiate pricing, payment terms, warranty, AMC, delivery timelines, replacement terms and other commercial conditions.  Benchmark market prices and identify cost optimization opportunities.  Coordinate with IT and vendors for product availability, delivery, installation, commissioning and warranty support.  Track hardware procurement spend and maintain relevant procurement records. 2. Software & Application Procurement  Manage procurement and renewal of SaaS, software licenses, enterprise applications, cloud-based applications, productivity tools, security software, and other IT solutions.  Coordi

About the Job: Software powers the world, and LaunchDarkly empowers teams to deliver and control it safely. As a Senior Backend Engineer on the Billing team, you will own the systems that turn every plan, price, entitlement, and usage limit into revenue — checkout, subscription and entitlement APIs, usage metering, and the integrations to our billing, CRM, and finance systems. When billing is wrong, customers get the wrong product and we invoice the wrong amount. Correctness here is a commitment to our customers, not a nice-to-have. You and your team will drive the modernization of our billing platform. Technologies include Go, TypeScript, Postgres, AWS, and Terraform. Exact tool match matters far less than deep backend judgment and a track record of safely changing systems that are not allowed to be wrong. Responsibilities: Design and build the systems that define our plans, pricing, entitlements, and limits, and expose them through our API. Decompose billing from our monolith into services that are correct, testable, and independently deployable. Own correctness end to end — usage metering, reconciliation, and the invoices and usage data customers see. Operate what you build: SLOs, alerting, on-call, and fixing root causes rather than repeating mitigations. Qualifications: 6+ years of professional software-engineering experience, with significant work on complex backend applications. Experience decomposing a monolith A track record on systems where correctness is non-negotiable, and the habits that come with it: idempotency, reconciliation, reversible migrations, and safe cutovers. Proficiency in at least one backend language (Go, Rust, Python, etc.) and familiarity with cloud infrastructure (AWS or equivalent), plus strong production ownership including on-call. Bonus Billing, payments, or metering systems, or usage-based pricing. Modeling entitlements, quotas, or multi-tenant limits. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Fran

About the Job: Software powers the world, and LaunchDarkly empowers teams to deliver and control it safely. As a Senior Backend Engineer on the Identity & Access Management team, you will own the systems every customer touches before they touch anything else: SAML and OAuth2 single sign-on, SCIM user and team provisioning, login and session management, multi-factor authentication, and the API key and token infrastructure that authenticates every request to our platform. When authentication is wrong, customers cannot get in at all — or the wrong person gets in. Security and availability here are commitments to our customers, not nice-to-haves. You and your team will make this stack operable and enterprise-ready. Technologies include Go, TypeScript, CockroachDB, Redis, AWS, and Terraform. Exact tool match matters far less than deep backend judgment and a track record of safely changing systems that are not allowed to be wrong. Responsibilities: Own LaunchDarkly’s authentication surface end to end — single sign-on, SCIM provisioning, login and session flows, multi-factor authentication, and API key and token authentication. Build the enterprise identity capabilities our largest customers require: additional identity-provider integrations, support for multiple IdPs per account, and MFA enforcement by default. Make the stack operable: SLOs, monitoring for certificate expiry and provisioning failures, actionable alerting, runbooks, and a sustainable on-call. Partner with Product Security on threat modeling, audit logging, and compliance requirements including SOC 2 and FedRAMP. Set the technical direction for identity at LaunchDarkly, and raise the bar for the engineers around you through design review and mentorship. Qualifications: 6+ years of professional software-engineering experience, with significant work on complex backend applications. Experience building or operating production authentication and identity systems. A track record on systems where correctness

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. What You’ll Do Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required Skills & Experience 4+ years in technical support, developer support, or systems engineering. Professional fluency in English and Japanese, both written and verbal. Experience providing rapid-response support to high-value or enterprise customers. Strong debugging skills with JavaScript, Python, or similar languages. Excellent written and verbal communication unde

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Overview Replit is looking for an experienced Workplace Experience Manager who thrives in fast-paced, high-growth environments and is passionate about creating exceptional workplace experiences. You’ll be the heartbeat of our office operations—managing day-to-day facilities needs, coordinating vendors and landlords, owning events and F&B programs, and leading office planning and moves as we scale. This role is both strategic and hands-on. You will build processes where there are none, improve those that exist, and ensure our physical workspace reflects the speed, creativity, and ambition of Replit. You will manage multiple office events throughout the year from start to finish. You will also support the needs of smaller regional locations to ensure that all our Replit team members have a great experience. What You’ll Do Oversee daily office operations, ensuring a clean, safe, and productive environment for all employees and visitors. Serve as the primary point of contact for building management and landlords; manage communication, access, maintenance requests, and building compliance. Develop and maintain workplace policies, procedures, and documentation. Partner with internal stakeholders (People, Sales, Leadership) to plan and execute year round in-office events, such as team offsites, community meetups, celebrations, all-hands, and external guest visits. Manage event logistics including space planning, A/V coordination, catering, and vendor oversight. Oversee daily Food & Beverage operations including snacks, beverages, catered meals, and special event catering. Evaluate usage patterns, manage budgets, and optimize programs for employee satisfaction and efficiency. Support workspace planning, including