Software Engineer Ml Infrastructure Jobs

Opportunity Overview: We are looking for a Manager, Forward Deployed Automation Strategy to play a key role in delivering value for our Platform-as-a-Service (PaaS) customers. Reporting into our Senior Manager, PaaS Value Delivery, you will be part of a small, fast-paced team working directly with clients to strategically design, execute, and maintain a robust prior authorization decisioning automation program. Ultimately, the work you do will have a direct impact on the growth of the company and our ability to assist more patients at a time in their healthcare journey when they need help most. This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events. What you’ll do: Consult Platform-as-a-Service (PaaS) clients on designing an optimal decision automation program and develop strategic roadmaps Manage and mentor a team of direct reports, enabling execution, prioritization, and professional development Enhance the scale and efficacy of the Forward Deployed Automation Strategy team through process optimization, streamlined analytics framework, and AI tooling. Partner with Product, Development, Design, and Engineering teams in scoping new and enhanced product features to meet client automation needs Translate complex client requirements into a detailed technical blueprints for development teams to leverage when implementing new clients Analyze authorization and claims data, leverage data visualization softwares to build and maintain analytical reports that inform internal and external stakeholders on platform performance Ensure client’s KPIs are met and ensure end-to-end automation success for the portfolio of clients through each stage of customer lifecycle What you’ll need: 8+ years in a data-centric, client-facing role Passionate about improving U.S. healthcare and patient outcomes; understanding of healthcare systems, terminology, and regulations strongly preferred Comfor