Software Product Reliability Engineer Jobs

CSQ127R154 As a Senior Production Engineer working on Databricks’ realtime products you will be directly contributing to our customers’ success. You will build advanced monitoring and incident mitigation tooling, and drive changes across the stack to proactively make the realtime products like Lakebase, Neon and Model Serving reliable, secure, and scalable in production. Our production engineers understand the Databricks platform from end to end, and partner across engineering teams, building durable solutions for a platform operating across AWS, Azure, and GCP. The Impact You’ll Have Observability Build advanced monitoring and detection capabilities that give early warning of issues and deep insights into workload performance and customer experience. Build reliable, observable automation for debugging and incident mitigation. Reliability Improve service reliability, scalability, security, and operational efficiency. Develop dependable, safe, mitigations for production issues. On-Call & Incident Response Participate in a follow-the-sun on-call rotation and lead incident response and mitigation. Perform root-cause analysis, identify and implement lasting corrective actions. Partner with Product Engineering, Security, Support, and other infrastructure teams on follow up actions. What We Look For Experience 5+ years of experience in Production Engineering, Customer Reliability Engineering (CRE), Site Reliability Engineering (SRE), infrastructure engineering, backend software engineering, or a related field. Experience in holistic monitoring and alerting of complex stateful systems, applying multiple strategies like workload alerting, anomaly detection and probing. Experience with PostgreSQL, or related managed databases or distributed systems. Experience in incident management and participating in on-call rotations for critical infrastructure. Skillset A mindset focused on automation, root-cause resolution, and continuous improvement. Strong programming skill

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Project Title: Development of an AI-Driven Reliability Analytics and Automation Framework for NAND Product Engineering Description This project aims to use an already developed intelligent analytics and automation framework to enhance efficiency, decision-making, and productivity within NAND Reliability Engineering. The intern will leverage data analytics, artificial intelligence (AI), and software automation techniques to process large volumes of reliability and qualification data, identify trends, and generate actionable engineering insights. Key responsibilities include: Analyzing NAND reliability and qualification datasets to identify patterns and improvement opportunities. Presenting technical findings and recommendations to engineering teams. Scope of Work - Execution of MAF/ULR wave tests - Log collection and analyzing - Level-1 Failure Analysis Supporting team NAND Intrinsic Reliability (NIR) Team (Primary) Global Quality & Reliability Engineering (QRE) Team Test Program Development Team Deliverables Technical Documentation User guide, architecture overview, and maintenance documentation. Source code repository with appropriate documentation. Final Presentation Presentation summarizing project objectives, methodology, results, lessons learned, and future enhancement opportuni

About the Team The Senior Support Engineering team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We’re looking for a Support Engineering Manager to build and guide a high-performing team of experienced Senior Support Engineers with backgrounds in software engineering, site reliability engineering, and systems architecture. These engineers are trusted to operate with autonomy, tackle deeply technical challenges, and serve as the final escalation point before Engineering. In this role, you'll lead a team focused on deep problem-solving, proactive reliability work, and customer-specific troubleshooting. You’ll drive the design and operations of OpenAI’s incident management processes, including tooling, automations, and training, and ensure they are scalable and resilient. You’ll also oversee strategic customer workload monitoring, alerting, and a 24x7 rotation to ensure high-priority issues are caught early and handled with urgency. You’ll collaborate closely with Product, Engineering, Technical Success, and field teams to improve the supportability of our products, reduce operational burden, and shape the future of AI-driven technical support. Your team will own incident response playbooks, build internal automations, and serve as technical stewards for our most strategic accounts. This is an opportunity to define what world-class technical support looks like in the

About The Weather Company: The Weather Company is the world’s leading weather provider, helping people and businesses make more informed decisions and take action in the face of weather. Together with advanced technology and AI, The Weather Company’s high-volume weather data, insights, advertising, and media solutions across the open web help people, businesses, and brands around the world prepare for and harness the power of weather in a scalable, privacy-forward way. The world’s most accurate forecaster globally, the company reaches hundreds of enterprise clients and more than 360 million monthly active users via its digital properties from The Weather Channel (weather.com) and Weather Underground (wunderground.com). AI is part of how we work: Human judgment, expertise, and creativity remain essential and are amplified by AI. We expect everyone in this role to use AI thoughtfully and proactively to accelerate their performance, improve the quality of their work, and explore new possibilities. We are looking for people who are curious, adaptable, and excited to help shape an AI-enabled culture that delivers better outcomes for our customers and our company. Job brief: We are seeking an experienced and vision-driven Senior Manager, DevOps Engineering to lead, mentor, and scale our global DevOps, SRE, and Infrastructure engineering teams. In this role, you will champion modern engineering culture, drive cloud modernization, and ensure our infrastructure is secure, highly available, and resilient. You will partner closely with Software Engineering, Product, Security, and IT Operations to deliver zero-downtime releases, mature our CI/CD and IaC practices, and establish robust release and environment management frameworks. The impact you'll make: Lead, mentor, and develop a high-performing global team of DevOps engineers, Site Reliability Engineers (SREs), and infrastructure engineers, to lead transformation and foster a culture of collaboration, accountability, and con

About the Role: We are looking for a Senior DevOps Engineer to join our DevOps team at K Health. You will own and evolve the infrastructure underpinning a healthcare AI platform serving patients and enterprise health system partners. This is a high-ownership role: you will architect and operate cloud environments across K Health and its enterprise partners, lead complex infrastructure migrations, drive disaster recovery programs, and help build the next generation of AI-powered operations tooling. You will also mentor junior engineers and collaborate closely with product and engineering teams across the company. This is a hybrid role based in New York City (4 days/week in office) and includes participation in a daytime on-call rotation. What you will do: Own the design, implementation, and evolution of our GKE-based Kubernetes infrastructure across K Health and enterprise partner environments. Build and maintain our Terraform modular infrastructure library, including reusable modules with automated testing, across GCP, Cloudflare, and AWS. Architect, build, and maintain GitLab CI/CD shared pipeline templates used by all engineering teams (build, test, security scanning, deployment). Own and maintain self-hosted infrastructure software running in-cluster, including GitLab, ArgoCD, Langfuse, DependencyTrack, NGINX Ingress, and others. Implement and support security and compliance controls across infrastructure and the software supply chain - secrets management, pipeline secret detection, container scanning, SOC2 and HIPAA. Drive disaster recovery readiness: design failover scenarios, author runbooks, and lead periodic DR tests. Lead development of AI-powered operations tooling and agentic infrastructure. Monitor, troubleshoot, and improve production system reliability; respond to incidents during on-call shifts. Mentor junior DevOps engineers and establish team-wide engineering standards. What we are looking for: 5+ years of experience in DevOps, platform engineering,

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are seeking an experienced Staff Software Engineer to join Okta's Universal Directory Platform team within the Product Platform Pillar. The team serves as the intelligent core of the enterprise security fabric, maintaining the source of truth for all identity assets and their associated relationships. Opportunity This position will be involved into development, design, and maintenance of our highly performant, reliable, and scalable platform, which is critical for managing user lifecycles, groups, and memberships. The successful candidate will possess experience in building and deploying scalable, reliable software and infrastructure within a cloud environment. What you’ll be doing Understand our identity management group codebase and development process: Jira, Technical Designs, Code Review, Testing, and Deployment. Develop and implement frameworks and toolings for our Universal Directory Service platform. Design and implement high-performance distributed scalable and fault-tolerant software components. Quickly deliver high-quality bug fixes and handle customer-reported issues. Conduct quality code reviews and automated testings. Partner with our Product Development, QA, and Site Reliability Engineering teams for scoping the development and deployment work. What you’ll bring to the role The ideal candidate is someone who is experienced building software systems to manage and deploy reliable and performant infrastructure and prod

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Staff Engineer on the GitLab Delivery - Upgrades team, you’ll guide the technical direction for GitLab’s self-managed deployment strategy so customers can deploy, upgrade, and run GitLab reliably in their own infrastructure with minimal disruption. You’ll serve as a technical anchor for the team, working closely with your engineering manager, product manager, and partners across Site Reliability Engineering, Release, Security, and Development to shape cloud-native, operator-driven deployment patterns that reduce operational complexity and upgrade friction. In your first year, you’ll help define the a

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Technical Services Engineer (DSE) for Portworx® by Everpure™, you will be the dedicated technical champion for our most strategic, high-value accounts. You will provide a "white-glove" support experience, moving beyond reactive troubleshooting to become a proactive extension of your customers' engineering teams. By mastering the Everpure™ Platform, you will ensure the stability of large-scale Kubernetes deployments across hybrid clouds, bridging the gap between customer success and internal R&D. Your mission is to foster deep technical trust, ensuring that our key partners maximize the reliability and performance of their mission-critical data services. WHAT YOU'LL DO Drive Strategic Customer Success: Serve as the primary technical point of contact for designated accounts, providing proactive monitoring and high-touch engagement to prevent issues before they impact production. Lead Complex Incident Resolution: Take end-to-end ownership of critical incidents in large-scale deployments, performing deep-dive analysis across the full software stack to ensure rapid restoration of services. Accelerate Engineering Innovation: Collaborate directly with escalation and development teams to reproduce complex bugs and analyze system logs, ensuring customer feedback directly influences product reliability and usability. Guide Deployment Lifecycle: Partner with customers through every phase—from pre-sales POCs a

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe Terminal helps Stripe users extend their online presence into the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model—whether it’s creating a flagship retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event. What we are looking for: As an Android BSP Engineer, you will be responsible for the kernel and driver level system development, which includes building, troubleshooting, and writing automated tests for the Android system on our embedded payments platforms. This team works closely with partner teams throughout the hardware and software product lifecycle, from hardware manufacturing to Android app teams. We also work with external vendors on part selection and initial hardware bring-up. What you’ll do: Bring up new devices and lead debugging and performance tuning exercises that span multiple hardware/firmware/software teams. Design, implement, and maintain drivers and Android services that operate efficiently in a constrained environment and meet the reliability and security requirements of the industry. Own the definition of one or more work streams focused on hardware bring-up, peripheral drivers and communication, and power and performance management and opti

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe Terminal helps Stripe users extend their online presence into the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model—whether it’s creating a flagship retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event. What we are looking for: As an Android BSP Engineer, you will be responsible for the kernel and driver level system development, which includes building, troubleshooting, and writing automated tests for the Android system on our embedded payments platforms. This team works closely with partner teams throughout the hardware and software product lifecycle, from hardware manufacturing to Android app teams. We also work with external vendors on part selection and initial hardware bring-up. What you’ll do: Bring up new devices and lead debugging and performance tuning exercises that span multiple hardware/firmware/software teams. Design, implement, and maintain drivers and Android services that operate efficiently in a constrained environment and meet the reliability and security requirements of the industry. Own the definition of one or more work streams focused on hardware bring-up, peripheral drivers and communication, and power and performance management and opti

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Summary: Lead the Switchboard team, which owns the Tenant management product for Dedicated environments. This team is diverse in skills (Frontend, Backend and Reliability engineers) and owns the product end to end. The product enables self-service and workflow automations for customers and internal operators of our large scale Dedicated tenant fleet. Key Responsibilities: Lead the fullstack Switchboard team responsible for GitLab Dedicated’s customer-facing control panel, and set clear direction for how the team delivers and evolves that product. There is a strong coordination with the assigned Product Manager. Hire and develop a

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join our team as a Firmware Engineer and help us innovate the future of data storage. You'll be a key player in designing and developing the firmware for our industry-leading DirectFlash™ SSD Modules. This is a unique opportunity to work on cutting-edge hardware, collaborating closely with our hardware and software engineering teams to create high-performance, resilient storage solutions that are foundational to our technology. WHAT YOU'LL DO Design, implement, and test firmware for our DirectFlash™ SSD Modules, leveraging your expertise in C/C++ to build robust, high-performance solutions. Lead the bring-up and integration of new hardware components, developing low-level firmware features to enable next-generation storage products. Investigate and debug complex firmware and hardware issues, creating advanced failure analysis tools and processes to ensure product reliability. Automate internal development workflows, including continuous integration and automated testing, to accelerate our engineering and release cycles.

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As an Escalation Engineer on our FlashBlade team, you will serve as the premier technical authority driving customer trust and operational stability across complex, enterprise-scale storage environments . You will collaborate closely with front-line Support, Engineering, and product leaders to rapidly resolve high-impact technical challenges and transform complex system failures into long-term product reliability. By bridging real-world customer insights with engineering solutions, you will elevate team performance and ensure our enterprise customers achieve flawless platform availability. WHAT YOU'LL DO Drive High-Stakes Escalation Resolution: Take end-to-end ownership of critical, multi-platform system issues—evaluating hardware, software, networking, and environmental factors—to rapidly restore service, perform root-cause analysis, and protect customer business continuity. Elevate Engineering Talent & Knowledge: Mentor and coach support team members through joint case triage, structured technical trainings, and internal documentation, accelerating technical capabilities and resolution velocity across the organization. Bridge Product Engineering & Customer Insights: Partner directly with Product Engineering to relay real-world system behavior, ensuring critical customer feedback, feature enhancements, and bug fixes trickle back into core product design. Lead Strategic Customer Communications: Facilitate

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As an Escalation Engineer on our FlashBlade team, you will serve as the premier technical authority driving customer trust and operational stability across complex, enterprise-scale storage environments . You will collaborate closely with front-line Support, Engineering, and product leaders to rapidly resolve high-impact technical challenges and transform complex system failures into long-term product reliability. By bridging real-world customer insights with engineering solutions, you will elevate team performance and ensure our enterprise customers achieve flawless platform availability. WHAT YOU'LL DO Drive High-Stakes Escalation Resolution: Take end-to-end ownership of critical, multi-platform system issues—evaluating hardware, software, networking, and environmental factors—to rapidly restore service, perform root-cause analysis, and protect customer business continuity. Elevate Engineering Talent & Knowledge: Mentor and coach support team members through joint case triage, structured technical trainings, and internal documentation, accelerating technical capabilities and resolution velocity across the organization. Bridge Product Engineering & Customer Insights: Partner directly with Product Engineering to relay real-world system behavior, ensuring critical customer feedback, feature enhancements, and bug fixes trickle back into core product design. Lead Strategic Customer Communications: Facilitate

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YO Box is looking for a Senior Incident Commander with a strong Site Reliability Engineering (SRE) skillset and proficient Python for tooling and automation. The GTOC (Global Technical Operations Center) team protects the customer experience, and responsible for detecting customer-impacting failures early, drive rapid mitigation when they occur, coordinate production change risk, and continuously improve how Box runs incidents. In this role, you will be leading critical and blocker incidents and driving them to swift resolution, while leveraging your software engineering expertise to design and build the tools, automation, and processes that define the next generation of cloud operations. You will shape how we improve manageability, obs