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Principal Software Engineer in Test eClinical Solutions is transforming clinical development with elluminate®, our Clinical Data Cloud, helping life sciences organizations unify, analyze, and unlock the value of their data faster than ever before. By combining a modern cloud platform with expert data services, we empower smarter decisions across the clinical trial lifecycle—accelerating innovation that ultimately improves patient outcomes. Our engineering teams build enterprise-grade, revenue-generating products at the intersection of cloud, data, analytics, and emerging AI technologies. If you’re excited about building sophisticated software that makes a real-world impact in healthcare, this is the place to do it. You will make an impact: The Principal SDET will be a core member of the eClinical Solutions R&D Team. The Principal SDET will be primarily responsible for architecting and evolving automation frameworks and infrastructure, providing technical leadership, mentoring engineers, reviewing automation code quality, driving automation strategy, ensuring scalable and maintainable test automation solutions across the organization, and driving the initiative of migrating existing tests and infrastructure onto a new testing platform. In addition, the Principal SDET will collaborate closely with development, DevOps, architecture, and QA teams to establish best practices for automation, quality engineering, continuous testing, and system reliability. This position will report to the Senior Director, Software Quality Assurance Your day to day: Design, develop, and maintain scalable enterprise-level test automation frameworks from scratch. Lead framework and infrastructure evolution initiatives as part of the global SQA automation team. Drive migration initiatives for existing automation frameworks, test suites, and infrastructure onto modern testing platforms. Provide technical leadership and mentorship to automation engineers and SDET teams. Hands-on experience i
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. OVERVIEW The Product Support Engineer II a key member of the support team providing first level assistance to eClinical Solutions’ elluminate® clients. The primary responsibility of this role is to provide support to end-users by identifying, researching, and resolving problems and issues. Communicate directly with customers to gather information, resolve, or escalate issues and manage the support ticket life cycle and has the ability to quickly learn different applications, technologies and apply that knowledge to resolve issues quickly. Throughout the support ticket process, you are responsible for regular updates on ticket status, keeping the customer informed and ensuring customer satisfaction with the support process. KEY TASKS & RESPONSIBILITIES Respond to incoming support tickets and emails in an effective and efficient manner Identify, troubleshoot, and resolve all client problems, questions, and concerns within defined service level agreements (SLAs) Document, track and monitor the client’s problems and issues to ensure a timely resolution Coordinate and manage new software upgrade rollout plans Escalates unresolved problems to Tier 2 technical staff. 24*7 Availability for supporting the clients Train and Mentor, the Product support engineer 1 Provide instruction to users on new product features. Quickly analyze customer problems/issues, walk it through step-by-step resolution procedures, and accurately logs issue details in the issue tracking system. Education Experience: Bachelor’s degree or equivalent work experienc
ECLINICAL SOLUTIONS, LLC D/B/A ECLINICAL Reporting Office Location: Mansfield, MA (Remote work possible) Position Title: Senior Software Engineer Position Description: Hours: 40 hrs per wk.  
AI Delivery Lead eClinical Solutions is transforming clinical development with elluminate®, our Clinical Data Cloud , helping life sciences organizations unify, analyze, and unlock the value of their data faster than ever before. By combining a modern cloud platform with expert data services, we empower smarter decisions across the clinical trial lifecycle—accelerating innovation that ultimately improves patient outcomes. Our engineering teams build enterprise-grade, revenue-generating products at the intersection of cloud, data, analytics, and emerging AI technologies . If you’re excited about building sophisticated software that makes a real-world impact on healthcare, this is the place to do it. You will make an impact: As an AI Delivery Lead , you will help transform how eClinical Solutions Engineering teams plan, build, test, and deliver software by driving adoption of AI-enabled software development practices across the organization. You will work closely with Engineering, SQA, Product Management, Architecture, and DevOps to embed AI-assisted development and automation throughout the Software Development Lifecycle (SDLC). You will help teams identify opportunities to eliminate manual activities, improve delivery predictability, strengthen automated quality, and demonstrate measurable improvements in engineering productivity and software delivery. This role is ideal for someone who combines strong software delivery and Agile experience with a practical understanding of AI-assisted development and enjoys working directly with teams to turn new technologies and processes into repeatable engineering practices. Your day to day: Drive adoption and continuous improvement of AI-assisted development and AI-DLC practices across Engineering teams. Work directly with Engineering, SQA, Product, Architecture, and DevOps throughout planning, development, testing, and release. Partner with teams during backlog refinement and sprint planning to improve story read
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. You will make an impact: As the Talent Acquisition Manager, you will lead eClinical Solutions’ end-to-end hiring engine from employer branding and candidate attraction through AI-enabled screening and hiring measurement. You’ll partner with hiring managers across Engineering, Clinical Data Services, Biometrics, and Corporate functions to build a modern, AI-first recruiting function that still keeps judgment and candidate experience firmly in human hands. Your day to day: AI first thought leader, who enjoys building a world class function Passion about driving data metrics and the outcomes Assess and build out a world class talent function, for a scaling global function Own end-to-end requisition management, from intake through offer, across technical and clinical hiring teams Build and maintain employer brand assets—job posts, careers site content, and social outreach—consistent with eClinical Solutions’ voice and visual identity Develop and nurture passive-candidate pipelines for hard-to-fill R+D, Product, clinical data, biometrics, and technical roles Advise hiring managers on sourcing strategy, interview design, and candidate evaluation Lead intake conversations that translate business needs into clear hiring criteria Own the hiring scorecard—time-to-fill, quality-of-hire, source effectiveness, and candidate experience—and report performance to leadership Redesign recruiting workflows to remove manual, repetitive tasks and focus recrui
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. You will make an impact: The Director, Business Development at eClinical Solutions is responsible for driving revenue growth and strategic partnerships across all eClinical solutions technology offerings and analytics SaaS solutions. This role focuses on expanding new and existing client relationships within the life sciences industry, shaping go-to-market strategy, and positioning the organization as a trusted SaaS partner to guide customers. The ideal candidate brings deep industry knowledge, strong executive presence, and an ability to work on closing complex deals. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. Your day to day: Business Development & Revenue Growth Own and execute the elluminate business development territory strategy to achieve and exceed revenue targets and sales quota with new accounts Identify, qualify, and close new business opportunities across biotech and pharma using industry connections, inside sales team, internal leads and cross selling across the current team Drive large, complex deal pursuits for elluminate Build and manage pipeline with timely and accurate inputs in CRM(salesforce) to accurately forecasting and reporting to senior leadership Client & Partner Engagement Serve as a trusted advisor to senior client stakeholders, including data management, clinical, biometrics, and procurement leaders Develop long-term strategic relationships with accounts to support account expans
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. You will make an impact: The eLearning Manager will be responsible for leading a team who develops powerful and comprehensive eLearnings for the elluminate platform, which trains users on the capabilities of the platform and helps them rapidly adopt their processes to maximize the value elluminate delivers. This includes managing the eLearning team and the work, working with SMEs, other team members, and our internal clients to ensure eLearning modules are strategically aligned with learning and development initiatives. As a member of the Global Education and Learning team, our mission is to enable our customers to grow their businesses through self-serve content. Your day to day: Leads the design and development of engaging, self-paced eLearning experiences, including storyboards, courseware, online tutorials, assessments, and other digital learning resources for delivery across major learning platforms. Leverages AI and emerging learning technologies to enhance content development, improve efficiency, support personalization, and elevate the learner experience. Uses learning analytics, evaluation data, and learner feedback to assess content effectiveness and identify opportunities to improve existing courses and inform the development of new learning experiences. Manages the ongoing lifecycle of eLearning content, ensuring materials remain accurate, relevant, engaging, and aligned with evolving product, learner, and business needs. Responsible for content strategy / roadmap, including prioritization, r
About eClinical Solutions eClinical Solutions is transforming clinical development with elluminate®, our Clinical Data Cloud , helping life sciences organizations unify, analyze, and unlock the value of their data faster than ever before. By combining a modern cloud platform with expert data services, we empower smarter decisions across the clinical trial lifecycle—accelerating innovation that ultimately improves patient outcomes. Our engineering teams build enterprise-grade, revenue-generating products at the intersection of cloud, data, analytics, and emerging AI technologies . If you’re excited about building sophisticated software that makes a real-world impact on healthcare, this is the place to do it. You will make an impact: As a Principal Full Stack Software Engineer , you will be a technical leader within the elluminate Product Development team. You’ll help design and build the core services and user experiences of a next-generation clinical data and analytics platform—while influencing architecture, engineering standards, and technical direction. This role is ideal for an experienced engineer who enjoys hands-on development , mentoring others, and bringing modern capabilities—including AI-assisted and agentic workflows—into production-grade systems . Your day to day: Design, develop, test, and deploy scalable, secure, and highly interactive web applications Own and evolve core platform modules , from concept through release and support Influence application and system architecture with a focus on performance, reliability, security, and maintainability Lead by example through clean, well-tested code , thoughtful design reviews, and pragmatic technical decisions Collaborate closely with Product Management, QA, and other engineers throughout the SDLC Provide technical mentorship and guidance to other engineers on the team Diagnoses and resolves complex production issues across distributed systems Ensure solutions meet eClinica
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. eClinical Solutions is committed to driving innovation in clinical trials through a better approach to data management and data analytics. We use the eClinical Solutions technology platform, elluminate , throughout the data management process to accelerate timelines for our clients and automate manual processes. We believe in a more agile approach to data management using our core technology elluminate - enabling our life sciences clients to proactively manage their clinical programs and make decisions. You will make an impact: Experienced Clinical Data Manager with expertise in the review and reporting of clinical data throughout the entire data lifecycle. Proven track record of developing comprehensive study documentation, designing, implementing, and managing data deliverables from start-up to closeout in adherence to industry standards and regulatory requirements . Skilled in fostering collaboration among clinical operations, biostatistics, and programming teams to integrate data management activities and enhance operational efficiency. Committed to continuous improvement by staying knowledgeable of emerging technologies and industry trends to implement best practices for effective and efficient data management. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. Your day to day: Acts as support for primary DM representative for eClinical Solutions and sponsor data management interaction, ensure eClinical Solutions data management pro
OVERVIEW The Medical Coder is responsible for centralized medical coding activities and serious adverse event (SAE) reconciliation, serving as the lead coding resource for assigned clinical trials. This role ensures the accuracy and compliance of coding practices, maintains Medical Coding Guidelines and SAE Plans, and supports the reconciliation of serious adverse events. KEY TASKS & RESPONSIBILITIES ➢ Design and maintain Medical Coding Guidelines and Serious Adverse Event reconciliation plans in collaboration with sponsors ➢ Perform precise and consistent medical coding following coding guidelines and utilizing MedDRA and WHODrug dictionaries ➢ Conduct reviews for coding accuracy and consistency reviews including the approval of coded terms and synonym lists ➢ Perform serious adverse event reconciliation across clinical trial databases, safety systems and other relevant sources ➢ Generate coding/SAE queries as necessary ➢ Collaborate with safety, clinical, and data management teams to resolve discrepancies and ensure accurate representation of medical coding and safety information ➢ Document coding decisions and justifications for clarity and auditability ➢Assist in maintenance activities for coding tools, including User Acceptance Testing (UAT) script creation and execution ➢ Participate in the completion of MedDRA and WHODrug dictionary up versioning workflow activities in alignment with medical coding guidelines ➢ Perform testing of coding tool and deployment of coding/SAE listings in elluminate® ➢ Ensure compliance with eClinical Solutions and industry quality standards, regulations, guidelines, and procedures ➢ Other duties as assigned Education & Experience ➢ Bachelor’s degree in relevant health science or professional qualification in a relevant scientific/technical discipline preferred ➢ 5+ years’ experience in the Pharmaceutical/Biotechnology industry with medical coding experience us
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. eClinical Solutions is committed to driving innovation in clinical trials through a better approach to data management and data analytics. We use the eClinical Solutions technology platform, elluminate , throughout the data management process to accelerate timelines for our clients and automate manual processes. We believe in a more agile approach to data management using our core technology elluminate - enabling our life sciences clients to proactively manage their clinical programs and make decisions. You will make an impact: The External Data Specialist is responsible for the processing of external and/or local lab data received at eClinical Solutions throughout the clinical trial lifecycle. The External Data Specialist works to ensure departmental SOPs, guidelines and global standards are followed to maintain data integrity and ensure consistency across all assigned projects. The External Data Specialist will assist the Clinical Data Management team with local lab and/or external data documentation review and quality control for trial deliverables . Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. Your day to day: In addition to the duties outlined, performs additional duties and responsibilities based on developing skills and capabilities: Communicate to Clinical Data Manager, study team, and/or Manager, External Data problems in
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. OVERVIEW The Senior External Data Specialist is responsible for managing the processing of external and/or local lab data received at eClinical Solutions throughout the clinical trial lifecycle. The Senior External Data Specialist will provide subject matter expertise in external data handling of various external data sources (ie: central laboratories, imaging, PK, PD, eCOA, ePRO, etc.) to internal cross-functional teams and external stakeholders to ensure high quality data. The Senior External Data Specialist works to ensure departmental SOPs, guidelines, regulatory and global standards are followed to maintain data integrity and ensure consistency across all assigned projects. This position reports to the Manager, External Data. KEY TASKS & RESPONSIBILITIES In addition to the duties outlined, performs additional duties and responsibilities based on developing skills and capabilities: Act as primary study contact, subject matter expert (SME) and liaison for external data and local lab processing on assigned studies for internal and external stakeholders. Communicate to Clinical Data Manager, study team, and/or Manager, External Data problems involving local lab data point issues and validation issues. Communicate to vendors and client issues involving external data transfers, data point issues and validation issues. Perform QC of laboratory normal ranges prior to entry to ensure documents received are ICH/CGP compliant and accurate. Perform Lab Normal Range data entry and/or QC, meeting processing deliverables on time a
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. OVERVIEW The Clinical Data Manager (CDM) is an independent role responsible for supporting the study team and developing comprehensive study documentation, designing database specifications, and overseeing validation, maintenance/data cleaning, and closeout activities for clinical trial databases. The CDM is recognized as the platform expert, leveraging cutting-edge tools and technologies to provide continuous data insights and ensure the timely delivery of high-quality results for Sponsors. The CDM has a strong foundation in clinical data management, combined with the agility to adapt as processes evolve towards the integration of clinical data science. KEY TASKS & RESPONSIBILITIES Define project specifications for Data Management services, including Protocol Conversion, Database Build, CRF Design and Data Review and Data Reconciliation tools Understand external data collection, its integration into the clinical trial, and the management and reconciliation processes required to ensure its accuracy and relevance Execute data cleaning strategies to accelerate the time to achieve subject data cleanliness and ensure high-quality, timely deliverables Perform holistic data review and trending analysis via reporting and elluminate® analytics to proactively identify issue, risks and develop mitigation strategies Utilize artificial intelligence (AI) and machine learning (ML) for anomaly and outlier detection to enhance the efficiency and quality of trial data Monitor and interpret key performance indicators (KPIs), metrics, dash
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. eClinical Solutions is committed to driving innovation in clinical trials through a better approach to data management and data analytics. We use the eClinical Solutions technology platform, elluminate , throughout the data management process to accelerate timelines for our clients and automate manual processes. We believe in a more agile approach to data management using our core technology elluminate - enabling our life sciences clients to proactively manage their clinical programs and make decisions. You will make an impact: As a Senior Clinical Data Manager (Sr. CDM) you will independently act as a study lead and are responsible for the oversight, maintenance, and management of clinical trial database(s) for assigned projects through the full data management process life cycle. You are viewed as the CDM expert and will serve as the primary liaison between eClinical personnel and Sponsor personnel. You will create and oversee the database design specifications, validation, maintenance/data cleaning, and closeout activities of project-specific clinical trial databases. As a Senior Clinical Data Manager, you may delegate tasks/responsibilities to multiple team members in multiple projects. You will provide ongoing project oversight to ensure proper planning and timely completion of high-quality Sponsor deliverables. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. Your day to day: Primary representative for eClinical Solutions and sponsor data
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