Solution Architect Enablement Business Partner Jobs

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are seeking a Benefits Partner to support the administration of our benefits and leave programs. This role requires a blend of hands-on administration and oversight to ensure our programs are competitive, compliant, and aligned with our company goals. This role is part of the Global Benefits team, reporting to the Manager, Benefits. You will Oversee the end-to-end administration of all US leave of absence and accommodation programs, including FMLA, ADA interactive process, and state-specific statutory programs Support and coordinate benefit programs, including but not limited to administering health insurance, our 401(k) plan, spending and reimbursement accounts, and life insurance Perform audits of benefits-related data, identifying, escalating, and improving process efficiencies and ensure the accuracy of the HRIS (Workday) and other vendor systems Resolve employee inquiries regarding leaves of absence, benefits enrollments, life events, and general questions while providing a positive customer service experience Support relationships with vendors and brokers, including new and existing service agreements in partnership with internal Procurement and Legal teams Deliver consistent project management support for annual benefit activities such as open enrollment, renewals, and plan audits; as well as cross functional programs Report on utilization, cost, and other notable trends for various levels of leadership Analyze market trends and compare to our current offerings to ensure we remain competitive Collab

The Corporate Banking Analyst is an intermediate level position responsible for leading the planning of investment strategies and solutions for major market clients in coordination with the Institutional Banking team. The overall objective of this role is to drive revenue by cross selling the Citi platform while efficiently deploying the firm's capital and evaluating and managing risk. Responsibilities: Collaborate with Senior Corporate Banking Officers to assist with client transactions Organize and analyze data in preparation of client proposals Contribute to strategic planning initiatives Prepare written recommendations and statistical exhibits Conduct economic/financial research and provide financial performance evaluations Participate in projects and assignments as necessary Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-5 years of experience Concentrated coursework in Finance, Economics and/or closely related areas Consistently demonstrates clear and concise written and verbal communication skills Understanding of Corporate Banking Business Demonstrated planning and organizational skills Education: Bachelor’s/University degree English Fluency is required Additional Job Description Citi Colombia adelanta este proceso de selección en el marco de su estrategia de incl

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. The Web UX Design team, part of Digital Demand Marketing, is looking for a Senior Web UX Designer to design engaging, valuable, and intuitive experiences for our website. You will represent the end user and evangelize human centered methodologies to ensure our designs meet people's needs, from first time visitors to seasoned customers.This role is design-focused, with a strong emphasis on translating ideas into buildable, well documented components for a fully asynchronous, globally distributed engineering team. You'll help maintain our Web design system components, and you'll see your work through from concept to launch, working hands-on with developers through Jira, redlines, and branch review rather than handing off a file and moving on. As a senior member of the team, you'll help raise the bar for craft and design system maturity with strategic and systems-level thinking. You're curious, receptive to feedback, and genuinely enjoy working closely with a team. Redlines, tickets, and following a project from end-to-end aren't a chore to you, they're where the design work actually comes to life. You will report to our Director, Web UX Design in the US. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica. You Will: Design user journeys, wireframes, and high fidelity prototypes for web pages and components, applying and extending our existing web design system rather than solving the same problem twice Help boost design quality and system maturity by contribut

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The AI Research team at Figma is working on the cutting edge of AI and Design. We work on optimizing agentic systems for design quality and end user experience. We build robust evaluators for Design and post-train models. We are a very collaborative, close-knit and impact-focused team of researchers and research engineers working on some of the most challenging technical problems at the intersection of AI and creativity. We are seeking PhD interns with expertise in machine learning and artificial intelligence to develop innovative AI solutions for design and creative products. Through both fundamental and applied research, your work will contribute to new AI-driven features in Figma products. This internship can take place in Winter 2027 or Summer 2027 in San Francisco or New York. What you’ll do at Figma: Drive fundamental and applied research in Generative AI with Figma product use cases in mind Formulate and implement new modeling approaches both to improve the effectiveness of Figma’s current AI models as well as enable the launch of entirely new AI-powered product features Explore the boundaries of what is possible with the current technology set and experiment with novel ideas Depending on your project, you may have the opportunity to publish your research in leading AI/ML conferences We'd love to hear from you if you have: Are a 4th or 5th year senior Ph.D student in AI, Machine Learning, Computer Vision, Natural Language Processing, Human Computer Interaction or a related field Pro

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. This isn't a role that waits for data to break and then cleans it up. You will help design the governance standards this data runs on, in close partnership with Partner Operations leadership and our Partner Systems lead, and you will help design how partner data flows into Salesforce as our single source of truth. The bigger opportunity: clean, well-structured partner data is what makes AI actually trustworthy to build on. You will help envision and build how AI, including tools like Claude, makes partner data visible and usable for our Partner Account Managers (PAMs), from AI-assisted dashboards to forecasting support. This is a long-term, foundation-building function meant to compound in value over time. Done well, it directly shapes how leadership sees revenue, gives Partner Sales the visibility to manage pipeline and partner health proactively, and informs how we make partner program decisions. You will report to the Head of Partner Programs & Operations in the US . This role is eligible for remote work within Costa Rica. You must reside in Costa Rica. You Will Partner Attribution & Pipeline Health Maintain partner attribution logic, data quality, and cross-system reconciliation across Salesforce and other partner systems, ensuring MDF campaigns, marketing activities, and partner directory leads are properly captured and attributed to pipeline. Validate that partner opportunity data, including deal registration for partner-sourced deals, is accurate and properly tagged, reconciling Salesforce agai

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Partner Operations Specialist to support the sales teams throughout the sales cycle. This role will be based out of Costa Rica and reports to our Manager of Partner Operations based in Costa Rica. You Will: Support all sales teams and channel partners throughout the complete sales cycle to meet customer needs Work within the Salesforce.com CRM & CPQ system to assist sales reps Manage high volume intake queue, maintaining consistent SLAs Manage partner deal registration process (lead routing) Review contracts and order paperwork for completeness and accuracy Create custom order forms, provide guidance on complex deal structures, and escalate specialized issues to appropriate stakeholders for resolution Quickly learn and master the quoting process Coordinate deal reviews with sales; support training, development, and compliance with operational policies Manage the daily deal approval process Work between the Finance, Legal, Professional Services, and Sales departments to ensure sales transactions are quick and efficient Identify areas for improvement in the Quote to Cash Cycle to accelerate order processing for improving sales efficiency Assist with the reconciliation of multiple transactions and other contract related adjustments Respond to Partner inquiries (purchase orders, quote requests, invoices, order confirmations, status updates, pricing details) You Have: 2+ years of experience with Order Management, Sales Ops, or Deal Desk at a SaaS organization 2+ years of exper

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is hiring a Manager, Revenue Operations Analytics to lead and grow our India-based analytics team in Bangalore. This is a senior people management role at the intersection of analytical strategy and operational execution — you will own the day-to-day leadership of five Senior Revenue Operations Analysts and one Data Engineer, while serving as a key strategic partner to Go-To Market (GTM) leadership globally. You will drive the analytical agenda that informs Smartsheet's growth strategy, aligning data and analysis around pipeline health, sales productivity, retention, territory effectiveness, services utilization, and commission planning. Your team will be at the center of how the GTM organization understands its business and makes decisions. This role is designed to bring senior analytical leadership into the IST time zone, providing direct, timezone-aligned support to the India-based team while maintaining meaningful overlap with North America Pacific Time leadership. You will also be a bridge to Smartsheet's Bangalore BI and Data Engineering teams, deepening the partnership between Revenue Operations and the broader data platform organization. You will report to our Sr Manager, Revenue Operation Analytics. You Will: People Leadership & Team Development Directly manage 5 Senior Revenue Operations Analysts and 1 Data Engineer in Bangalore, providing day-to-day guidance, coaching, and operational support. Set clear priorities, hold the team accountable for high-quality and

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We're revolutionaries – so for us changing the way the world works is all in a day's work. The Dashboards team builds the data visualization experiences that help Smartsheet customers turn raw information into clear, executive-ready insight. We're a vibrant team with engineers at every level — from early-career to senior — and we're responsible for the beautiful data visualizations that help our customers make confident, timely executive decisions. We're growing our investment in AI-powered features and modern data infrastructure, and we're looking for an Engineering Manager to help lead the team through this next chapter. You will lead and grow a team of engineers spanning all experience levels, coaching them to deliver high-quality, beautiful data visualization features on time and with lasting technical health. You'll own the roadmap creation and execution for the Dashboards team, partner closely with Product and cross-functional stakeholders, and help shape how the team builds AI-enabled features on modern data platforms like Databricks. You will report to Sr Manager, Engineering. This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered. You Will: Lead, coach, and grow a team of engineers across all experience levels, building a culture of technical excellence, ow

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Are you looking to solve challenging engineering problems impacting Enterprise customers with 10,000+ employees? How about building a platform that contributes to mission-critical projects such as launching a rover to Mars, reducing carbon footprint by launching energy-efficient warehouses, launching critical life-saving medicines in International markets, or planning a brick-and-mortar store deployment? The Smartsheet Portfolio Management Pillar is looking for curious and passionate Frontend and Fullstack Software Engineers. You will help us build enterprise-grade applications within the Portfolio Collaborative Work Management space, an area that grew 4x year-over-year. Our applications manages three areas that serve our customers: A feature-rich config management tool that allows power users the ability to create their business processes; A fast and reliable orchestration engine that runs millions of distributed transactions per day; A global management service that alters the attributes of Project assets and ensures the state of the Portfolio is running and updates are managed at-scale. Our Engineering team members are passionate about working on multiple projects using several technologies. We are a self-operating service team and use a diverse set of Frontend (JavaScript, TypeScript, React), Backend (Ruby/Java), and Cloud-native services(AWS). In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud

CPI Security, a national leader in residential and commercial security solutions, is seeking a Head of Information Technology to serve as the company’s senior-most technology executive. This leader will establish and execute an enterprise-wide technology strategy that supports business growth, operational scalability, customer experience, security, and innovation. Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees serving more than 250,000 customers. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work. This position will direct all aspects of IT including, but not limited to, the following: Intake and Demand Management, Cybersecurity, Software & Salesforce Engineering, Data Analytics, AI/ML Development, Architecture Governance, Cloud and On-Prem Infrastructures, Networks, Vendor & Budget Management, Helpdesk, Telephony & WFM systems, and Project Management. What You’ll Do: Collaborate with the President and Executive Leadership Team to set short and long–term strategic objectives to achieve profits, growth, or other goals of the Company. Build, direct, and execute the company’s IT strategies with a focus on the areas of Cybersecurity, IT Operations, Software Engineering Initiatives and Business Intelligence/Data Analytics. Develop a deep understanding of the business model and looks for areas where technology can differentiate customer and employee experiences and drive operational

CPI Security, a leader in the security and automation solutions industry, is looking for a New Home Construction Sales Representative to join our team in Columbia, South Carolina! Our New Home Construction will design, present and sell our award-winning security and home automation solutions and will schedule in-home sales consultations through lead generating and prospecting activities using company provided tools. As a Construction Security Advisor, you will lead our mission to make every day safer for our community by working directly with customers to identify and meet their security and automation needs. This is a fantastic opportunity to earn an uncapped, performance-based income while providing valuable service to our customers. This is more than “just a sales job” – it’s your chance for a fulfilling and purpose-driven career that provides opportunities for growth, stability, and competitive pay and benefits. We are looking for go-getters who can work independently while exceeding goals. If you’re an experienced sales professional and excellent communicator, you enjoy building relationships with customers and solving problems, this opportunity is for you. What you'll do: Effectively communicate CPI Security’s value, product vision, and capabilities to potential customers Cultivate relationships with builders, contractors, and developers to promote our products and services. Self-generate customer connect opportunities, in addition to company leads, to meet or exceed sales targets Develop and maintain outstanding working relationship with customers and potential customers to ensure complete satisfaction Maintain a schedule of weekly appointments with accounts in assigned location Merchandise product sections and build displays to stimulate sales Work closely with Sales Manager and team to ensure goal is achieved What We Are Looking For: High school diploma 1-2 years of outside sales experience preferred, but will train the

The Customer Service Associate is responsible for providing service to inbound customer inquiries that are service-related by providing information and solutions as well as troubleshooting. This role also is responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. Collaborates with sales team by providing administrative assistance and general support. The Customer Service Associate use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships and vital to our team. Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in digital content, supporting successful sales teams excites you and you thrive in a fast-paced, service-oriented environment where terrific customer support is critical. In this role, you would be responsible for providing service to inbound customer enquiries that are service-related and delivering administrative assistance and general support to the sales team. Your goal is to help our customers, internal and external, work smarter. You’re an excellent communicator across multiple mediums like phones, chat, and email, and are focused on solving problems in a manner that enhances the overall customer relationship. Your Next Challenge: Receive and process inbound sales queries from clients via the phone, email and online chat. Sell to customers and engage them in discovery activities that determine their needs, suggests relevant products and services, and gather relevant customer information. Encourage and enable customers to self-serve. Process, track, code and handle invoices and internal

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. At Smartsheet, we're scaling our India Global Capability Centre, and we're hiring a Senior Manager to lead IT End User Services in a Mac-first environment. You'll sit at the center of our AI and automation strategy for the service desk, leading two teams: Security & Desktop Systems, who pair Service Desk support with first-line security triage, and IT Automation, who build the AI agents and workflows that make that work faster. You'll decide where agents, deterministic automation, and people each belong, and own your teams' performance against SLAs and quality targets. You'll partner daily with our US IT leadership, aligning on standards and sharing what works. For the right candidate, there is a clear path to Director within 12-18 months as we continue to scale the India GCC. A note on the role: This is a hands-on leadership role, though not a hands-on-every-day one. You'll stay close enough to the technology to prototype, review, and debug alongside your engineers, and to step in when the team is stretched or something breaks. If you want to lead from a distance, this isn't the right fit. If you want to lead from credibility, it is. You Will AI & Automation Strategy Own the AI and automation strategy for the service desk, lead the IT Automation Engineers in delivering it, and decide which workflows suit AI agents, deterministic automation, or people Identify high-volume, repetitive Tier 1 work, prioritise it by impact, and ensure it is automated and measured Apply AI where it meaningfully reduces toil (e.g. int

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a business owner to lead our most valuable technology alliances. This is not a program-management seat. You'll run each alliance like a business, owning the strategy, the operating plan, and the number. You'll scale our flagship hyperscaler partnership, convert momentum with cloud and data partners, and stand up the next wave of alliances across the AI, productivity, and CRM ecosystem. This role is based remotely and will report to the Director, GTM Partners. You Will Run each alliance as a business. Own the strategy, operating plan, and joint revenue and sourced-pipeline targets, along with the KPIs beneath them. Report results plainly and drive to them. Manage the full 360 relationship as one coordinated motion: sell-with (co-sell, joint pursuits, deal registration, account mapping), sell-to (the partner as a Smartsheet customer), sell-through (Marketplace and private offers), and build-with (integrations, product collaboration, roadmap alignment). Build the "better together" thesis and joint GTM plan. Define target segments, priority accounts, use cases, and repeatable plays, then lead Sales, Product, Marketing, and Professional Services to execute them in the field. Create net-new value. Find and build new co-sell programs, industry verticals, market segments, and platform-to-platform propositions, always biased toward sourced, originated revenue. Build executive sponsorship on both sides. Run joint business planning, QBRs, and the executive sponsor program, and orchestrate "party of t

The HR Technology organization is looking for a seasoned Senior Technical Program Manager to help enable the efficient delivery of technology solutions to meet stakeholder needs. TPMs in the organization enable IT to accelerate business impact and strategically transform how we work with technology and AI. As a Senior Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Human Resources, Legal, Finance and other teams across the business as needed to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making for our organization. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Position Expectations: Execute and improve the processes and tools that inform the daily life of the HR Technology delivery teams Drive coordination between product development teams and internal stakeholders to prioritize the team's backlog and plan its release roadmap Identify risks to the team's delivery, mitigating them where possible Own the data around the health of each team's project and ticket backlog Know when a project/team requires more hands-on management and know when it is time to operationalize and develop a process framework for the project and/or team(s) Promote a culture of continuous improvement by conducting retrospectives to help identify areas of growth and learnings within and across teams Recognize patterns in a sea of information and take action accordingly Expand knowledge into new domains by consistently working to gain the requisite technical knowledge required to skillfully manage the complexities, dependencies, and risks associated with HR technology enabled projects The right candidate for this role will be Experienced with 7+ years working in an PMO