Solution Architect Enablement Business Partner Jobs

The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. The purpose of IEM is to continuously improve Datadog's overall customer experience during incidents and critical moments. Datadog Global Support Engineering (GSE) is looking for experts with a background in Incident Management and Escalations handling to join our team to provide fast incident response and stakeholder ownership. In this position, you will play a role in providing communication, technical engagement and incident management for our global customers. You will also implement processes based on the lessons learned from each incident to limit further occurrence. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Drive the resolution of incidents and escalations while providing response and/or management to customers Design and implement real-time and proactive monitoring of customer's infrastructures Prioritize, manage, and own customer issues from start to finish Monitor and manage communications (sometimes public, sensitive and large scale) during incidents Collaborate with stakeholders across Datadog and its partners worldwide to enhance customer experience Lead projects to deliver operational improvements as Datadog evolves Create and review documentation as well as incident and escalation training Identify and troubleshoot recurring cloud infrastructure issues Hire and mentor stakeholders and peers in incident and escalation management Who You Are: 3+ years demonstrable Incident Manager experience (escalations is a plus) 1+ year of experience in Support, Network, Solutions Architecture, or similar IT role Bachelor’s degree in Computer Science, Information Science/Technology, Engineering or equivalent experience Fa

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Professional Services Consultant to join our Professional Services team. This is a Hybrid, Mohali role , reporting to the Manager, Professional Services. In this role, you will serve as a trusted technical authority for our enterprise customers — architecting, deploying, and optimizing solutions across the Zscaler Zero Trust Exchange platform. As organizations navigate AI-accelerated threats, cloud-first transformation, and increasingly complex hybrid environments, you will be the expert who turns that complexity into clarity. You bring deep technical depth, a strategic consulting mindset, and the ability to engage equally well with hands-on engineering teams and senior business stakeholders — delivering outcomes that are secure, scalable, and built to last. Work Shift : 5:00 PM – 2:00 AM IST (aligned with US/American enterprise customers) What you’ll do (Role Expectations) Own the fu

About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Position Purpose: We are seeking a highly skilled Senior Data Engineer to design, build, and optimize our data pipelines and backend services. The ideal candidate will have a strong foundation in Java and API development, with deep expertise in MongoDB and cloud infrastructure to ensure scalable and high-performance data design. We are looking for top-notch, energetic talent to keep up with the industry’s momentum and support the Development efforts . The candidate should be able to independently design, build, debug, maintain, and enhance Data solutions w

About the Team The Australia and New Zealand (ANZ) Ads Sales Team is responsible for the marketing vision, development, and growth of our advertising partnerships across CPG, New Verticals, and Restaurants. This team is rapidly growing, and is seeking additional team members to build an industry-leading ads and promotions business across DoorDash's ANZ offerings. The growing DoorDash ads business has quickly become one of the best places for merchants and brands to market to local customers, in an ecosystem that benefits all parties. About the Role As the Head of Ad Sales, ANZ, you will lead a team of Industry Managers, Account Executives and Post Sales Managers to build partnerships that create tangible value for both advertisers and DoorDash. In this role, you will manage the entire ads strategy across DoorDash ANZ's CPG, New Verticals, and Restaurant advertiser base, and drive adoption of our growing ads and promotions offering. You will work cross-functionally with strategy, operations, marketing, analytics, and product to innovate on our future approach and solutions. You will report into the VP, North America and ANZ Ads Sales, in our Sales & Business Development organization. You're excited about this opportunity because you will… Lead and develop a high-performing team of Industry Managers and sellers through inspiring, actionable meetings, training, and strategy sessions—keeping the team aligned and motivated to exceed business growth and product adoption goals, grow advertiser value, and drive sustainable DoorDash revenue across ANZ. Establish trusted senior-level customer relationships and deliver thought leadership both internally and externally across the CPG, New Verticals, and Restaurant industries in Australia and New Zealand Represent advertiser needs to influence our Ads & Promos product roadmap and go-to-market strategy for the ANZ market Develop scalable sales materials, processes, annual and quarterly sales plans, and short- and long-ter

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Snowflake is reimagining what a modern Postgres experience can be. The Snowflake Postgres team is building a fully managed, cloud-native Postgres service that delivers the reliability, performance, and scale developers expect that is paired with a data experience that seamlessly ties into Snowflake. As an Engineer Manager, you'll help define the architecture, push the boundaries of Postgres in the cloud, and shape one of Snowflake's most strategic new products AS AN ENGINEERING MANAGER AT SNOWFLAKE YOU WILL: Provide strong technical leadership across both the Postgres dataplane and the orchestration/control plane required to deliver a managed service (HA, upgrades, backups, scaling, automation, and operational safety). Break problems down and build consensus across multiple parties to reach solutions that are scalable, tractable, and timely. Function as both a problem solver and a problem finder by building the roadmap while delivering it. Leverage your experience to balance long-term thinking with m

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Data Science at Stripe is a vibrant community where data analysts and data scientists learn and grow together. You'll work with some of the most fundamental data at Stripe, and use that data to help drive company-wide initiatives. We have a variety of Data Analytics roles and teams across Stripe and Data Analysts are hired in line with the business needs and domain of the organization they will support. What you’ll do We’re looking for a Data Analyst to partner with Stripe’s Global organization, helping millions of users sell around the world. You’ll help build analytics and data products for solutions such as Adaptive Pricing and Stripe Managed Payments, as well as Stripe’s expansion into new markets across LATAM and EMEA. Responsibilities Design and build scalable data models and infrastructure to power product analytics and metrics reporting as we launch and grow new products Own business-critical data products, including Tier-1 datasets and production pipelines, ensuring reliability through rigorous testing, monitoring, and documentation Build and maintain the metric definitions, metadata, and business context that enable AI agents to help stakeholders explore trusted data and answer business questions independently Develop dashboards, automated reporting, and thoughtful analyses to surface actionable insights and proactively identify business opportunities Partner closely with senior business leaders to translate business needs into ana

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. About the Role We are looking for an Account Executive to join our Sales and Go-to-Market team. This is a remote based in the major or mid-sized US market, reporting to the Regional Director. You will be part of a global group of professionals passionate about delighting our customers, nurturing trusted partnerships, and sharing expertise to drive a secure, cloud-enabled digital future. By demonstrating the power and agility of cloud transformation, you will help cement our position as the world leader in cloud security. What you’ll do (Role Expectations) Build relationships with important internal and customer stakeholders, including c-suite decision-makers Create a long-term account strategy aligned with customer goals Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning Act as a trusted advisor by understanding client businesses and aligning technical solutions with thei

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Technical Developer Specialist, you will help troubleshoot and improve beta projects within the Roblox ecosystem. You will combine hands-on development expertise with technical problem-solving to identify issues, provide guidance, and help developers create better experiences. You will test projects in beta, diagnose technical and development issues, and work with engineering and internal teams when problems require deeper investigation. You will also create and improve technical documentation, examples, and best practices to help developers better understand Roblox Studio, scripting, game mechanics, and other development tools. This role is ideal for an experienced Roblox developer who enjoys solving technical problems, sharing knowledge, and helping others improve their development skills. As you grow in the role, you will expand your knowledge of new technologies and contribute to improving the overall developer experience across the Roblox platform. You Will Test projects in beta and identify potential issues or areas for improvement. Help debug technical issues and identify potential solutions. Provide technical guidance, documentation, examples, and best practices. Collaborate wi

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Customer Support Specialist II on the Premium Support team within Customer Experience, you'll serve as a subject matter expert for Coinbase's products, delivering world-class service to our highest-value customers. This team provides personalized, multi-channel support that directly protects customer trust and drives retention across Coinbase's fastest-growing segments. You'll own complex customer issues end-to-end across phone, messaging, and email, resolving problems at the root cause while guiding customers to unlock additional products and features. What you'll do: Own investigation, troubleshooting, and resolution of complex customer issues across phone, messaging, and email, driving first-contact resolution and logging defects when escalation is required. Build deep expertise in Coinbase products and the evolving crypto landscape, including blockchain, web3, staking, and derivatives, to advise customers and match solutions to their unique profiles. Identify customer needs proactively before they become issues, reducing friction and strengthening trust in Coinbase's platform. Partner with cross-functional subject matter specialists to escalate and resolve critical cases with urgency, ensuring accurate issue tracking and upstream solutions. Champion clear communication with internal and external stakeholders to align on resolutions, set expectations, and dri

ABOUT THE PROJECT MANAGER ROLE: WIN is looking for proactive and execution-focused Project Managers who can drive projects end-to-end, remove blockers quickly, manage timelines efficiently, and ensure strong collaboration across teams. We are looking for someone who can lead from the front, a structured thinker who understands technology well enough to hold teams accountable, provide meaningful feedback, and ensure smooth execution without unnecessary process overhead. KEY RESPONSIBILITIES: Organize and manage end-to-end execution of multiple SaaS-based projects and priorities with strong ownership. Define project scope, timelines, deliverables, dependencies, and responsibilities across teams. Collaborate closely with product, engineering, design, QA, and business teams to ensure smooth execution. Define and manage project roadmaps in coordination with stakeholders and development teams. Drive day-to-day project execution and ensure timely delivery across all phases. Identify blockers, risks, and operational gaps proactively and ensure timely resolution. Maintain and manage release sheets, sprint trackers, project documentation, and status reports. Communicate project progress, timelines, dependencies, and risks clearly to stakeholders and leadership. Facilitate effective collaboration and alignment between cross-functional teams. Lead project planning meetings, sprint reviews, stand-ups, and delivery discussions. Ensure accountability across teams through regular follow-ups and structured execution processes. Review workflows, suggest process improvements, and implement best practices in project planning and execution. Take a hands-on approach when required by diving deep into solutions. Ensure teams follow quality standards, security practices, and scalable execution methodologies. Balance execution speed with quality and operational efficiency. REQUIRED QUALIFICATIONS: 5+ years of experience in

Application Modernization Platform (“AMP”) is a MongoDB offering that modernises our customer’s legacy relational applications to a modern architecture underpinned by MongoDB using a combination of software, processes, and engineers. In this offering, the people and software are inextricably linked and cannot be separated. The delivery happens in an accelerated timeframe wherein the team takes advantage of GenAI and algorithmic tooling to expedite the turnaround time for application delivery. AMP team generally works with enterprise-grade customers, in all verticals on a variety of exciting use cases. This role solves technically sophisticated problems, gains incredible cross-stack experience, works with top-notch people in the business, addresses multiple customer-facing opportunities. The role also becomes the forefront of groundbreaking R&D that enables further acceleration for enterprises working across a variety of technologies. AMP exists to expedite time to value for customers who are looking forward to changing, modernising and updating their tech stack while keeping MongoDB the cornerstone of their system architecture. Work as a software developer in an Agile environment delivering solutions for customers focused on migrating our customers’ legacy relational-based Java applications to a more modern cloud-based architecture running on MongoDB, leveraging the latest GenAI tools and approaches to accelerate this process. During each project, successful candidates will be required to innovate on potential new GenAI-based solutions for specific challenges in addition to applying existing playbooks and tooling for migration. This role will be based remotely in France. Position Expectations Shape architecture and technology strategy across AMP modernization projects and workstreams, making complex technical decisions with limited supervision and connecting engineering choices to customer and business outcomes Lead the assessment and modernization o

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Investment Strategy team is expanding access to sophisticated investment advice by turning high-quality portfolio management into a scalable, intuitive experience for everyday customers. Sitting at the intersection of markets, product, and customer experience, our team combines rigorous investment thinking with a mobile-first product design. We are dedicated to building accessible investing tools that reach and support millions of people! As a Staff Quantitative Researcher , you will report to the Chief Investment Officer and play a key role in shaping our investment product offerings. In this role, you will build complex portfolio construction factor models, identify critical areas for methodology improvement, and design high-performing investment solutions. You will also collaborate closely with Product, Engineering, Compliance, and Legal to launch these products and bring them directly to our customers. This role is based in our New York, NY office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Director, Sales Engineering, Greater Asia to join our Solutions Consulting team. This is a hybrid role based in Singapore, reporting to the VP, Solutions Consulting in the Solutions Consulting department. You will build and scale a high-performing pre-sales engineering organization that partners with Sales to shape demand, accelerate win rates, and deliver customer confidence in the Zero Trust Exchange across Greater Asia. Setting the technical sales strategy for diverse, fast-growing markets, you will develop leaders and senior technical talent who consistently deliver outcomes. In this role, you will partner cross-functionally with Sales, Product, Marketing, and Customer Success leadership to ensure regional readiness, launch excellence, and repeatable success across complex environments. What you’ll do (Role Expectations) Lead and scale the Greater Asia Solutions Consulting organiz

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Reddit Consumer Engineering organization builds and scales the products that Redditors use directly to discover content, participate in communities, and connect with others. Sitting at the intersection of large-scale distributed systems and core user journeys, Product Backend Engineers in Consumer Engineering partner directly with Product Managers, Designers, Data Scientists, ML Engineers, and Frontend Engineers to build, experiment with, and scale features that power how hundreds of millions of users discover, join, navigate, and engage with Reddit. This centralized role hires across several high-impact consumer teams, including: Core Product & Feeds: Home Experience, Recommendations & Content Discovery, Content Contribution Community & Presence: Reddit Pro, Youth Experience & Teen Safety, Creator Tools Growth & Engagement: Authentication, Notifications, Social Sharing, SEO, Onboarding. Monetization & Conversion: Paid User Acquisition, Conversion Funnel Optimization Identity & Security: Account Management, Trust & Safety What You’ll Do Cross-Functional Product Architecture: Partner closely with Product Management, Product Design, Data Science, and Client Engineers (iOS/Android/Web) to translate business and user needs into reliable, low-latency technical solutions. End-to-End Delivery: Own the full software lifecycle for major product initiatives from technical design docs and API contracts to development, testing, rollout, and observability. Metrics & Experimentation-Led Enginee

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We're looking for a Senior Client Account Manager to join our App Dev Enterprise team in New York. Our App Dev team partners with Mobile App Developers globally, consulting clients on how to successfully grow their businesses by leveraging the best of Reddit’s platform capabilities. This team also partners with our XFN product and tech teams to represent their clients’ interests, influencing the future of Reddit ads. In this role, the Senior Client Account Manager will nurture client partnerships by leading campaign strategy, execution, optimizations, and, reporting to drive measurable business outcomes. Our Client Account Managers also play a key role in proactively identifying and pitching upsell opportunities to help advertisers derive the most value from their marketing on Reddit and grow their overall book of business. This role is required to work in person from our New York City office 1-2 days per week. Responsibilities: Client Partnership Growth Collaborate with Client Partners to meet or exceed your clients’ marketing goals Proactively manage and deepen relationships with existing advertising partners and their agency counterparts to drive year-over-year revenue growth Be a trusted partner by advising clients on their full funnel objectives, especially with mobile app marketing, and crafting thoughtful and creative media plans Ownership of brand and media agency education, office hours, and performance check in’s, effectively communicating Reddit’s value proposition, solutions, and best practices for adv