Solutions Architects Manager Jobs

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The Manager, AI Strategy & Enablement will help execute Marketing's AI strategy by turning approved priorities into tools and workflows that teams can use. You will identify opportunities where AI can improve work, recommend whether AI, process changes, or conventional software are the better approach, and build and configure solutions directly. Quality, business impact, adoption, and time saved will determine how we measure success, not the number of tools used or launched. You will sit on the Marketing team and report to the Managing Director, MarTech & AI. You will work across Marketing and regularly collaborate with Enterprise IT, Product, Data, Information Security, Legal, Privacy, and Procurement teams. This is a hybrid role based in our New York City headquarters. You can expect to come into the office three days per week. Responsibilities: Identify opportunities to automate or improve Marketing work and translate ambiguous business problems into practical use cases. Recommend whether AI, process changes, or conventional software are the best approach to each problem. Lead assigned AI projects from discovery through rollout and ongoing improvement, managing requirements, timelines, owners, dependencies, risks, and success measures. Build, configure, test, and improve AI tools and workflows using approved enterprise, low-code, and development tools. Apply established standards for instructions, reference materials, data, p

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to ambitious startups—use Stripe to accept payments, grow revenue, and create new business opportunities. Our mission is to increase the GDP of the internet. About the team Stripe’s ecosystem enables third-party developers and technology partners to extend products such as Payments, Billing, Tax, Checkout, and Workflows. The Ecosystem team builds the Stripe Apps Marketplace and the distribution, platform, and incentive systems that connect businesses with valuable third-party solutions. Our goal is to create a compounding ecosystem: better distribution generates merchant demand and stronger partner returns; those returns attract more high-quality apps; and those apps broaden Stripe’s product fit and value to users. What you’ll do We’re looking for an Ecosystem Product Lead to own the strategy, roadmap, and outcomes for Stripe’s third-party app ecosystem, including the Stripe Apps Marketplace. You will lead both sides of the ecosystem: helping businesses discover and adopt trusted solutions, while enabling developers and partners to build successful products on Stripe. You will determine where Stripe should expand ecosystem coverage, improve the merchant journey from discovery through ongoing usage, and establish the product and operating foundations for a high-quality marketplace. Responsibilities Own the vision, strategy, roadmap, and success metrics for Stripe’s third-party app ecosystem and Marketplace. Define the highest-value merchant needs and ecosystem gaps by product, segment, industry, and geography; determine when Stripe should build, partner, or enable third parties to address them. Improve the merchant funnel from discovery and evaluation through installation, activation, usage, and retention. Expand distribution beyond the Marketplace by surfacing relevant apps across Stripe’s product workflows, onboarding, Das

About the Team The Statsig team at OpenAI builds and operates the experimentation platform that powers product development, measurement, and decision-making across the company. We partner closely with product, engineering, and infrastructure teams to ensure experiments are trustworthy, statistically rigorous, and scalable to the needs of frontier AI products. Our mission is to help teams make better decisions through reliable experimentation. We care deeply about statistical correctness, pragmatic solutions, and building systems that researchers and engineers can trust at massive scale. The team operates at the intersection of experimentation methodology, data infrastructure, causal inference, and product analytics. We are looking for experienced experimentation experts who want to shape the future of experimentation in the AI era. About the role: We're seeking a Data Engineer to take the lead in building our data pipelines and core tables for OpenAI. These pipelines are crucial for powering analyses, safety systems that guide business decisions, product growth, and prevent bad actors. If you're passionate about working with data and are eager to create solutions with significant impact, we'd love to hear from you. This role also provides the opportunity to collaborate closely with the researchers behind ChatGPT and help them train new models to deliver to users. As we continue our rapid growth, we value data-driven insights, and your contributions will play a pivotal role in our trajectory. Join us in shaping the future of OpenAI! In this role, you will: Design, build and manage our data pipelines, ensuring all user event data is seamlessly integrated into our data warehouse. Develop canonical datasets to track key product metrics including user growth, engagement, and revenue. Work collaboratively with various teams, including, Infrastructure, Data Science, Product, Marketing, Finance, and Research to understand their data needs and provide solutions. Implement ro

Scale is looking to grow our IT team! We are looking for someone who is excited by the opportunity to be part of a fast-paced environment that pushes you to learn while doing. This role needs to be great with people and strongly focused on learning and executing. Ideally you have been the sole IT person at a startup before and are excited to be an early member of the team here at Scale. You focus on patterns and don't like doing the same thing twice. Your goal in this position is making people happy while creating simple and repeatable solutions for all! You will: Onboarding Own the end-to-end new hire experience: coordinate with People Ops ahead of start dates, provision laptops and peripherals, and ensure every new hire is productive on day one. Create accounts and assign role-based access across our identity and SaaS stack (Okta, Google Workspace, Slack, Jira/Confluence, Zoom, Microsoft Entra ID/M365). Enroll and configure devices (Mac and Windows) in MDM with required security baselines before handoff. Lead new hire IT orientations, covering security expectations, core tools, and how to get help. Offboarding Execute timely, security-critical offboarding: suspend accounts, revoke access and sessions, and reclaim licenses on the employee's last day. Recover, wipe, and re-inventory hardware; coordinate remote returns for distributed employees on the last day. Maintain auditable onboarding/offboarding checklists to support security and compliance reviews (e.g., SOC 2 access controls). Ticket Queue & Support Own the day-to-day IT ticket queue in Jira Service Management: triage, prioritize, and resolve or dispatch every incoming request. Meet first-response and resolution SLAs; keep requesters informed and tickets updated until closure. Escalate appropriately with clear context and reproduction steps. Analyze ticket trends to find recurring issues, then eliminate them through documentation, self-service, or automation. Build and maintain knowledge base articles fo

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Creating long-term value for our users is central to Stripe’s mission. The Go-to-Market (GTM) Industries team helps enterprise users and Stripe grow by understanding the challenges businesses face in specific industries and identifying how Stripe can help solve them. We build Stripe’s expertise across key business verticals and develop the credibility and thought leadership needed to form relationships with industry leaders. In partnership with our GTM and Product teams, Industry Leads define relevant, value-focused solutions, support our users, and identify new sources of value for users and Stripe. Our team provides industry expertise across Stripe and supports enterprise business development. We partner with enterprise users and large software-as-a-service (SaaS) platforms to address business challenges and help them grow with Stripe. What you’ll do As a member of the Global GTM Industries team, the Global Industry Lead for Healthcare will shape Stripe’s growth strategy across the healthcare ecosystem, including providers, payers, digital health companies, pharmacies, and healthcare platforms. You’ll use your industry expertise to define and communicate the value of Stripe’s solutions in a healthcare context and build credibility with senior executives and leaders across the industry. You’ll partner with Sales, Marketing, Product Marketing, Partnerships, and Product teams to embed healthcare expertise across Stripe, support strategic deal

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. With over half a billion rides and counting, Lyft is solving hard problems in a flourishing domain with a lot of data and creative solutions in Marketplace, Mapping, Fraud, Growth and beyond. We're actively building the next-generation Machine Learning (ML) platform for low-cost, ultra-immersive transportation to improve people’s lives using modern ML with petabyte-scale data. Our Machine Learning Engineers are excited to work on these challenging problems and redefine solutions to directly impact various aspects of Lyft's primary business. As a PhD Machine Learning Engineer Intern on our Applied AI team, you'll take on an open research problem tied to product experiences used by millions of riders. Working closely with a Staff ML Engineer mentor, you'll scope the problem, develop and evaluate new methods on real data, and take the work far enough that it can be shared with the research community, with the goal of a paper submission to a top ML venue. If you are a PhD student who enjoys turning open-ended research questions into working systems, and you want your research to be tested against real users and real data, this opportunity is for you! Responsibilities: Own a research project from start to finish: frame the problem, review related work, propose new methods, and design rigorous offline and online evaluations Design, build, train and test ML models in areas such as reinforcement learning, sequential decision-making, personalization Write production-quality code that turns research prototypes into working pipelines on Lyft's data and ML infrastructure Partner with Product Managers, Data Scientists, and fellow ML Engineers to frame research questions within the business context Analyze experimental and observational data, and communicate findings clearly to both technical and non-technical aud

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You’ll Play At Playlist, we believe the journey doesn’t end after onboarding, it’s where real growth begins. As an SMB Account Executive, you’ll work with our existing customer portfolio to unlock even greater potential. Through consultative conversations and creative upsell strategies, you’ll help wellness businesses scale their impact, deepen their client relationships, and thrive with the power of Mindbody’s solutions. Here’s how you’ll make an impact: Proactively partner with current customers to understand their evolving needs and identify opportunities to elevate their success with additional tools and features. Initiate and maintain outreach through personalized introduction (cold calls),introduction emails, follow-ups and demos, always meeting customers where they are. Deliver compelling solution-based consultations that drive upgrades and adoption of marketing and retention products. Own your pipeline in Salesforce, strategically managing opportunities, forecasting revenue, and meeting or exceeding monthly goals. Stay sharp on product updates, new features, partner offerings, and industry trends to bring fresh insights to every con

About TeleMed2U At TeleMed2U, we believe that time is the most valuable resource in healthcare— whether it is time to diagnosis, time to treatment, or time to better health. That is why, since our founding in 2011, we have been dedicated to increasing access to care across 20 medical and behavioral health specialties nationwide. By breaking down traditional barriers to specialty care, TeleMed2U has become a leading technology-enabled healthcare services company, delivering high-quality, convenient, and easy-to-access virtual healthcare solutions. Our integrated approach to chronic disease management empowers both patients and providers, improving health outcomes through seamless care coordination. With a focus on patient-centered innovation, provider collaboration, and data-driven care delivery, TeleMed2U is redefining specialty care—making it faster, simpler, and more accessible for all. About the Role TeleMed2U is seeking an experienced physician specializing in Gastroenterology to provide virtual patient care. The ideal candidate will evaluate, diagnose, and manage adult patients with gastroenterology and hepatology conditions through TeleMed2U’s established telehealth platform. The position includes a 37-hour clinical workweek and opportunities to provide APP supervision , working collaboratively with a multidisciplinary care team to manage both chronic and complex Gastral conditions using evidence-based medicine. What you'll do Conduct virtual evaluations and follow-up visits for adult patients with gastro conditions such as but not limited to: Gastroesophageal reflux disease (GERD) Dyspepsia and indigestion Irritable bowel syndrome (IBS)Chronic constipation Functional GI disorders Inflammatory bowel disease (Crohn’s disease, ulcerative colitis) – stable follow‑up Collaborate closely with collaborating gastroenterologists and other members of the care team to ensure continuity of care and appropriate treatment planning. Order and interpret diagnost

The Sales team works to grow our customer base across all regions by understanding how visual content plays a part for our customers' businesses—and how our products and services can help them overcome challenges, elevate their message, and achieve their goals. As a key contributor to our Production segment, you will play a vital role in driving new business revenue, expanding our market share, and establishing strong relationships with key decision makers within the industry. This is a hybrid position that offers excellent benefits, flexibility, and ample growth opportunities. You are an experienced sales professional with a deep understanding of the players and dynamics for both factual and scripted programming within the Broadcast, Streaming, and Production communities. Represent the Getty Images value proposition with clarity and accuracy, executing a consistent cadence of discovery conversations and meetings, with activity tracked in Salesforce, to grow existing revenue streams within the customer account and surface new opportunities for our solutions to serve customer needs, leading to increased penetration and greater share of customer spend. Your Next Challenge: Build lasting, inclusive, collaborative, trusting professional relationships with existing and new contacts. Acquire proficient understanding of core products/solutions and determine customer needs using diligent and effective discovery skills including interaction and business with industry competitors. Expand and improve business relationships with customers by proposing solutions which meet customer needs determined during discovery. Demonstrate consistent sales activity including daily habits contributing to progressing leads through sales stages including documented planning and implementing detailed next steps for each opportunity. Develop book of business, looking beyond short-term targets to build a pipeline of sufficie

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn , Facebook , Instagram , TikTok , and X ; and learn more about Lifted at Go-Lifted and follow on LinkedIn . As a Lead Platform Operations Engineer, you’ll build the technical foundation for Upwork’s new international office while helping bring our cloud and Kubernetes infrastructure into one consistent operating model. In your first months, you’ll stand up the office network, take ownership of local technical operations, and act as the on-site technical contact for workplace technology until a dedicated Workplace resource is in place. Over time, your focus shifts to Platform Operations, where you’ll partner with Kubernetes Platform, Reliability Engineering, C

About The Weather Company: The Weather Company is the world’s leading weather provider, helping people and businesses make more informed decisions and take action in the face of weather. Together with advanced technology and AI, The Weather Company’s high-volume weather data, insights, advertising, and media solutions across the open web help people, businesses, and brands around the world prepare for and harness the power of weather in a scalable, privacy-forward way. The world’s most accurate forecaster globally, the company reaches hundreds of enterprise clients and more than 360 million monthly active users via its digital properties from The Weather Channel (weather.com) and Weather Underground (wunderground.com). AI is part of how we work: Human judgment, expertise, and creativity remain essential and are amplified by AI. We expect everyone in this role to use AI thoughtfully and proactively to accelerate their performance, improve the quality of their work, and explore new possibilities. We are looking for people who are curious, adaptable, and excited to help shape an AI-enabled culture that delivers better outcomes for our customers and our company. Job brief: As a Lead Procurement Category Manager at the Weather Company, you will help implement Procurement, purchasing processes and activities for technology categories in accordance with the business strategic requirements set forth by Procurement and the business units. This role will be responsible for all strategic and tactical aspects of supply chain procurement including stakeholder management, requirements intake, product/service cost reduction, supplier negotiations, strategic sourcing, supplier performance management and improvements, project management and daily operational processing of requests and Pos. Spend categories under management are focused on information technology, including software/SaaS, hardware, cloud infrastructure, telecommunications, and so

About The Weather Company: The Weather Company is the world’s leading weather provider, helping people and businesses make more informed decisions and take action in the face of weather. Together with advanced technology and AI, The Weather Company’s high-volume weather data, insights, advertising, and media solutions across the open web help people, businesses, and brands around the world prepare for and harness the power of weather in a scalable, privacy-forward way. The world’s most accurate forecaster globally, the company reaches hundreds of enterprise clients and more than 360 million monthly active users via its digital properties from The Weather Channel (weather.com) and Weather Underground (wunderground.com). AI is part of how we work: Human judgment, expertise, and creativity remain essential and are amplified by AI. We expect everyone in this role to use AI thoughtfully and proactively to accelerate their performance, improve the quality of their work, and explore new possibilities. We are looking for people who are curious, adaptable, and excited to help shape an AI-enabled culture that delivers better outcomes for our customers and our company. Job brief: As a Lead Procurement Category Manager at the Weather Company, you will help implement Procurement, purchasing processes and activities for technology categories in accordance with the business strategic requirements set forth by Procurement and the business units. This role will be responsible for all strategic and tactical aspects of supply chain procurement including stakeholder management, requirements intake, product/service cost reduction, supplier negotiations, strategic sourcing, supplier performance management and improvements, project management and daily operational processing of requests and Pos. Spend categories under management are focused on information technology, including software/SaaS, hardware, cloud infrastructure, telecommunications, and so

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Compliance Officer We are looking for a highly organized, detail-oriented, and commercially aware individual contributor to join our Payments Compliance team as a Senior Compliance Officer for our Brand Integrity pillar. This role is focused on supporting the governance, execution, and continuous improvement of our brand-integrity programs, including network initiatives such as BRAM, VIRP, GRIP, and related oversight for complex merchant verticals such as payment facilitators, marketplaces, and other higher-scrutiny business models. You will work at the intersection of Payments Compliance, Risk, Commercial, Partnerships, Legal, and Operations to help ensure our brand-integrity framework is consistently applied, well-documented, and scalable across regions. This role is ideal for someone who enjoys structured problem-solving, cross-functional coordination, and turning policy and program requirements into practical execution. What you'll do Lead and coordinate program management activities across the Brand Integrity pillar, including network program tracking, escalations, remediation follow-up, documentation, and stakeholder coordination. Support the operational governance of card-network and alternative payment method related integrity programs, ensuring requirements are tracked, communicated, and implemented consistentl

Do work that matters. At AlertMedia , we're the leading Risk Intelligence and Response company helping organizations protect their people and businesses. Our mission is simple but critical: to save lives and minimize loss by identifying emerging threats worldwide and enabling timely communication when emergencies impact personal safety or business continuity. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off We're seeking an experienced and visionary Vice President, Customer Success to lead AlertMedia's Customer Success organization. This executive will be responsible for ensuring customers realize extraordinary value from our solutions, achieve their safety and security goals, and build a long-term, trusted partnership with AlertMedia. You will define the strategic direction of Customer Success, lead and develop a high-performing team, and partner cross-functionally to shape the AlertMedia customer journey - including how AI and automation reshape that journey going forward. This is a highly visible role that will directly impact AlertMedia's growth, customer loyalty, and continued market leadership. What You'll Do Own your function: Take responsibility for the Customer Success department's vision and strategy, people, and outcomes. Grow talent: Recruit, mentor, and empower leaders and individual contributors across Customer Success, maintaining exceptionally high standards. Drive outcomes: Drive adoption, retention and customer advocacy, delivering measurable results across all customer segments. Engage at the executive level: Serve as a trusted advisor and executive sponsor for strategic accounts, strengthening long-term relationships with customer leadership teams. Build to scale: Modernize playbooks, p

About the Team Our ambition for DashMart Fulfillment Services (DFS) is to power the best grocery experience, letting customers shop their full list 24/7 from their favorite merchant, with error-free same-day delivery at in-store prices. Carrying the right items across an extensive merchant selection is foundational to our infrastructure and consumer offering. This team owns both of those inputs end to end ensuring that we choose the right items, they arrive in the right quantities and on time and are fully in sync with our warehouse operations to make them available to consumers. About the Role We're looking to bring on a few Senior Managers with strong operational and analytical backgrounds that can tackle our most critical and ambiguous problems and build durable solutions at scale that will empower the long-term success of DFS. These roles require a holistic understanding of how we think through merchant selection & partnerships to how we build our fulfillment model. These aren’t insights roles - you will be expected to own root cause diagnostics, how to test operationally, and how to scale initiatives through productized solutions in partnership with product, engineering and local operations. One role will focus on merchant selection and one roles will focus on inventory health - both are critical to the end to end success of a DFS partnership. A few of the problems you might own: Merchant Selection. Identify where to play and how to win from knowing what merchants our customers want, to where we should launch those as a test and determine what success looks like to scale. In-Stock. Own availability across forecasting, replenishment, receiving and labor planning. Find the binding constraint and decide what service level is worth paying for, by category. Catalog. The catalog is the promise we make before the order. Every error shows up later as a missing item, a wrong order or lost margin. Shrink. Shrink is the cost of the in-stock promise. Separate what ops