Solutions Engineer Jobs

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: CX Apprentice - Claims, Post Dispatch & Returns Reports to: Head of CX - Courier & Fulfilment Apprenticeship: Business Administrator Level 3 Duration: 12-18 months, subject to learner progress + End Point Assessment Role Purpose To support the Post Dispatch Communications, Carrier Claims and Returns functions, helping deliver a seamless end-to-end delivery and returns experience for customers and clients, from order dispatch through to resolution of any delivery, claims or return issues. Key Responsibilities Post Dispatch Communications Act as the voice of the customer for delivery excellence, helping improve touchpoints across the order-to-delivery journey for outbound and inbound shipments. Support the day-to-day relationship with our Post Dispatch Communications 3rd party provider (parcelLab), and help manage courier delays to reduce their impact on contact rates. Assist with onboarding new couriers, clients, sites and carrier services, setting up parcelLab/STS configurations and appropriate communication flows and brand tone. Support regular performance reviews of Post Dispatch Communications, maintaining metrics and reporting and helping communicate results and recommendations to stakeholders and clients. Collaborate with cross-functional teams across Ingenuity and PLC to support a seamless experience and identify revenue opportunities. Carrier Claims Support timely, accurate submission of claims to carriers, including requi

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Role: We are looking for an experienced and motivated Accounts Payable Team Leader to join our Finance Shared Services team. This is a hands on operational leadership role, responsible for supporting day to day activity of the Accounts Payable team and ensuring that key processes are completed accurately, efficiently and within agreed timescales. Particular focus will be on payment runs, ledger quality and continuous improvement of AP processes and controls. The successful candidate will act as an important bridge between the operational AP team and management, helping to ensure issues are identified, resolved and escalated appropriately. Key Responsibilities: • Coordinate and oversee regular AP payment runs, ensuring payments are processed accurately and within agreed deadlines • Support, review and resolution of payment exceptions and issues • Monitor day to day AP activity and ensure priorities are managed effectively. • Provide operational oversight and key involvement during important processing periods, including month end. • Provide day to day guidance and support and direction to the team • Support allocation and prioritisation of workload • Act as point of escalation for complex and unusual AP queries, with internal and external stakeholders, building effective working relationships • Coach and support the team members to develop their knowledge, capability and confidence. • Provide cov

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: CX Apprentice - Onboarding Reports to: Customer Success Director Apprenticeship: Business Administrator Level 3 Duration: 12-18 months, subject to learner progress + End Point Assessment Role Purpose To support the end-to-end onboarding of new clients into the Customer Experience function, coordinating project plans, channel set-up, testing and stakeholder communication so every client goes live smoothly and on time. Key Responsibilities Maintain onboarding project plans and trackers for assigned clients, minute onboarding calls, and produce regular status summaries for internal and client audiences. Support configuration of customer service channels (email, live chat, phone, social and marketplace), including auto-responses, macros, routing rules, SLAs and holiday calendars. Assist with knowledge base/FAQ setup and configure user accounts, roles and permissions. Draft and run UAT test scripts, log and track defects to resolution, and coordinate sign-off with clients. Act as a day-to-day point of contact for onboarding clients, handling first-line escalations and supporting a complete handover to BAU/account management. Coordinate across internal teams (CS Operations, Client Services, Tech, Fulfilment) to keep onboarding on track, raising and chasing internal tickets. Brief the operations team ahead of go-live on volumes, staffing and edge cases, and flag resourcing or capacity risks early. What We Need From You A friendly, organis

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Breakfast Chef – King Street Townhouse Hotel & Spa In the heart of Manchester, King Street Townhouse is a luxury boutique hotel where heritage architecture meets contemporary elegance. Set within a striking Grade II-listed building, offering refined city stays, destination dining and memorable events. Guests experience elegant bedrooms and suites, destination dining, a tranquil spa with thermal facilities, a state-of-the-art gym, private cinema and beautifully appointed event spaces designed for weddings, celebrations and corporate occasions. Explore more about King Street Townhouse Hotel here. Description We are recruiting for a full time Breakfast Chef (CDP Level) to join us at King Street Townhouse Hotel & Spa. We are looking for a talented and passionate individual to join our successful hospitality team. The Breakfast Chefs’ role is to, with training, produce the highest quality of food by using all fresh ingredients and the correct cooking methods. Ensure constant production levels by forward planning and time management. Demonstrate flair and imagination and contribute new ideas to menu planning. They will project and maintain a professional profile within the catering operation, working well on a professional level with the rest of the team. The candidate will achieve goals set by Head Chef and consistently work towards raising quality standards. They will also adhere to all appropriate processes, statutory requirements and

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: The Senior Ecommerce Manager is a blended leadership role, combining trading expertise with marketing channel strategy to drive holistic ecommerce performance across a client account or vertical. You will be the primary commercial and strategic owner for your accounts – taking full accountability for both site trading performance and the quality of marketing execution across all digital channels. You'll define what success looks like for your accounts, build the plans to get there, and lead your team through delivery. You'll own the performance and strategic narrative, drive trading and marketing strategy, and bring the commercial judgement to know when to hold course and when to change it - while staying close enough to execution to maintain standards and momentum. Acting as the bridge between the Ecommerce Manager layer and the Head of Ecommerce, this is a senior individual contributor role with team management responsibilities. You’ll bring equal capability across trading (conversion, AOV, promotional planning) and marketing (paid and organic channel strategy), using data and insight to continuously push performance forward. Key Responsibilities: Trading & Site Performance Lead the trading strategy for your accounts, with ownership of KPIs including revenue, conversion rate, AOV, COS, and ROAS. Oversee and drive the promotional calendar for key events, seasonal campaigns, and brand activations - sharing insight across channels for joined-up planning.

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. The Role As Leisure Manager, you will be the operational face of the leisure department, leading the day-to-day experience across the gym floor, studios, pool and padel facilities. You will drive service excellence, team performance, member engagement and commercial success while ensuring the club consistently delivers a luxury 5-star experience. This role requires a highly visible leader with exceptional standards, strong people management skills and a passion for health, fitness and wellbeing. Leisure Operations & Member Experience Lead and oversee the daily operation of all leisure areas including the gym floor, studios, swimming pool and padel courts. Act as the visible ambassador and owner of the leisure experience within the club. Deliver exceptional member and guest experiences through outstanding service standards and operational excellence. Ensure all leisure facilities are maintained to impeccable 5-star presentation and cleanliness standards at all times. Develop and implement innovative fitness and wellbeing programmes designed to increase engagement, occupancy and member satisfaction. Manage and promote a dynamic timetable across gym, studio and padel offerings, ensuring strong participation and utilisation levels. Organise regular health and wellbeing campaigns, activation days and member events that position Hale Country Club & Spa as a leader within the wellness sector. Enforce leisure policies and gym floor etiquette to maintain a safe, professional and enjoyable environment f

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About THG Experience THG Experience is home to our portfolio of prestige event locations and luxury properties - including Hale Country Club & Spa, King Street Townhouse Hotel, Great John Street Hotel and 100 King Street. Through these venues, we create exceptional experiences, services and content - all of which ensure that our portfolio of brands and partners make real-world connections with their customers that create a lasting impact. We also collaborate closely with THG Society, our influencer marketing platform, which allows brands to access extraordinary locations, create content and host events with influencers and clients. THG Experience is perfectly positioned to deliver rapid growth for THG’s fast-moving, global brands. It’s an incredibly exciting time to be joining the team About the role We are currently recruiting for an experienced Lifeguard to join us at Hale Country Club & Spa on part time basis, working 16 hrs (2 shifts) per week. Hale Country Club & Spa offers an exclusive environment dedicated to enhancing well-being and lifestyle. The club features a state-of-the-art gym, luxurious spa facilities, and a range of wellness services designed to help members achieve their fitness and relaxation goals. From high-tech cardio and functional training areas to serene recovery zones and exceptional dining options, Hale Country Club & Spa provides a holistic approach to health and wellness, fostering a vibrant and connected community​. Find out more about Hale Cou

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Who are we? Hale Country Club & Spa is a private members’ destination dedicated to elevated wellbeing. Designed for those who value performance as much as restoration, it offers an environment where fitness, luxury and community coexist. From a premium gym floor and boutique spin studio to paddle courts, spa facilities and tranquil wellness spaces, every element supports a balanced lifestyle. Members and guests enjoy chef-led, nutritionally considered menus within vibrant social spaces as a space to reset and feel your very best. Find out more about Hale Country Club here. The Role: We are looking for an energetic, passionate, and member-focused Gym Instructor to join the fitness team at Hale Country Club & Spa. As a key part of our wellness offering, you will play an inspiring role in supporting members throughout their fitness journey, delivering exceptional service, expert guidance, and a motivating club experience. Key Responsibilities: Lead and support members through our structured 4-week member journey, helping them build confidence, consistency, and results Motivate, coach, and energise members during gym sessions and fitness activities Deliver outstanding member experiences by providing ongoing support, encouragement, and fitness expertise Build strong relationships with members and help grow and maintain class attendance to support engagement and retention Deliver personalised Club Inductions to groups of up to 4 members, ensuring a welcoming and informative

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. We are currently recruiting for an experienced Hybrid Spa Therapist & Receptionist to join us at King Street Townhouse Hotel . You will be responsible for maintaining the highest standard of professionalism in all areas of operation and carry out all duties to our world class standards. This is a part time role - 32hrs per week. The hotel also includes King Street Tavern (bar, restaurant and wine cellars), afternoon tea rooms, conferencing & event space, gym and treatment rooms, which are available to hotel guests. King Street Townhouse boasts some amazing features, such as its rooftop infinity spa pool, with views of the spires and clock tower of Manchester’s iconic town hall. The hotel prides itself in its reputation for special events and occasions. As such we are very popular for christenings, wedding parties, anniversaries and birthday celebrations. Explore more about King Street Townhouse Hotel here. Main Duties of the Role: Welcoming members and guests to the spa Delivering treatments on a hybrid basis Ensure guests receive a warm welcome to the premises and providing a high level of hospitality, showing guests through to the relaxation areas Have an in-depth knowledge of all treatments that the Spa offers and be able to explain and upgrade them to the guests Answering phones from prospective customers and clients, taking reservations Completing administrative tasks such as filing and photocopying Responding to requests for help and information Processing bookings

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. We are currently recruiting for an experienced Hybrid Spa Therapist & Receptionist to join us at King Street Townhouse Hotel . You will be responsible for maintaining the highest standard of professionalism in all areas of operation and carry out all duties to our world class standards. The hotel also includes King Street Tavern (bar, restaurant and wine cellars), afternoon tea rooms, conferencing & event space, gym and treatment rooms, which are available to hotel guests. King Street Townhouse boasts some amazing features, such as its rooftop infinity spa pool, with views of the spires and clock tower of Manchester’s iconic town hall. The hotel prides itself in its reputation for special events and occasions. As such we are very popular for christenings, wedding parties, anniversaries and birthday celebrations. Explore more about King Street Townhouse Hotel here. Main Duties of the Role: Welcoming members and guests to the spa Delivering treatments on a hybrid basis Ensure guests receive a warm welcome to the premises and providing a high level of hospitality, showing guests through to the relaxation areas Have an in-depth knowledge of all treatments that the Spa offers and be able to explain and upgrade them to the guests Answering phones from prospective customers and clients, taking reservations Completing administrative tasks such as filing and photocopying Responding to requests for help and information Processing bookings & inquiries Ensure that all bookings are con

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. JOB DESCRIPTION: Location : Hale, Cheshire Position : Full-Time, Permanent Hours : 40 hours per week, variable shifts including some weekends (5 days a week) Shift patterns : Monday - Thursday 9.30pm - 5.30am; Friday - Sunday 9pm - 5am Salary : Competitive, reflecting your skills and experience We are currently recruiting for a full-time Night Cleaner to join our team at Hale Country Club & Spa. Hale Country Club & Spa offers an exclusive environment dedicated to enhancing well-being and lifestyle. The club features a state-of-the-art gym, luxurious spa facilities, and a range of wellness services designed to help members achieve their fitness and relaxation goals. Explore more about Hale Country Club here. PRIMARY ROLE RESPONSIBILITIES: In accordance with the cleaning specification clean all centre areas including: offices, stores, toilets, restaurant, showers, sports areas, changing rooms, shower areas, stairs, landing, corridors, sauna/steam rooms, fitness gyms, receptions and all furniture and fittings contained in these areas. Duties to include: wet mop, dry mop, vacuum, sweep, buff, spot clean, wipe, clean, wash, sanitise, scrub, dust, etc. Replenish paper towels, soap, toilet paper, bin liners. Use machines, tools, equipment and materials as necessary. Empty all litter bins, into appropriate containers, remove to dustbin compound. Ensure a high standard of customer care is achieved at all times. Training is an essential part of the post and requires all employees

We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives. This is an in-office role based out of the San Francisco office. Key Responsibilities: Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts. Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing their use of Sigma Computing's platform. Help them understand their data and gain actionable insights. NDR Growth: Develop and implement strategies aimed at maximizing NDR. This includes identifying opportunities for upselling and cross-selling, as well as reducing churn through proactive engagement and solution-oriented support. Customer Advocacy: Serve as the bridge between our customers and our product team. Advocate for features, enhancements, and integrations that will drive customer satisfaction and retention. Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives. Educational Initiatives: Design and deliver training sessions, webinars, and workshops to increase product knowledge, adoption, and engagement among our user base. Required Skills / Experience: Bachelor’s or Master’s degree in Business, Analytics, Computer Science, or a related field. 4+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry. Strong analytical skills with a proven ability to solve complex problems using data. Excellent communication and interpersona

Location : Come and join us either in Berlin or Hamburg! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. One of our core goals for 2026 is the complete digitalization of the European taxi market. We are partnering with local fleets to provide them with our advanced Dispatch and Fleet Management software completely for free, helping them cut costs, defend against ride-hailing giants, and thrive. We are looking for an empathetic, relentless, and hands-on Sales Manager to be the face of this initiative! YOUR DAILY ADVENTURES WILL INCLUDE: Prospect, engage, travel and pitch our Dispatch tool to SMB taxi companies. You will be the primary catalyst for transitioning legacy fleets into modern, connected partners Guide fleet owners and head dispatchers through the fear of operational change Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help "co-build" the ultimate solution TO BE SUCCESSFUL IN THIS ROLE: 3-5 years in B2B Business Development, Sales, Account Executive roles. Backgrounds in mobility, logistics, or selling SaaS to SMBs are highly preferred Proven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly "sell" the time, effort, and operational shift required to adopt it Strong communication skills with the ability to build trust and long-term relationships Ability to deeply understand how a partner's business operates on a procedural level. You are adept at guiding new partners step-by-step through the transition, ensuring they smoothly adopt new software and daily routines You view travel not as a chore, but as an essential part of the job. You are comfortable being on the road for a significant portion of your time (up to 40-50%) to meet partners exactly where they operate Fluency in German and English is required

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge OneTrust is seeking a talented Product Marketing Manager to support product marketing for the AI Governance solution. As a Product Marketing Manager, you will serve as a key liaison between the product management, marketing, and sales organizations and our customers. You will work cross-functionally and leverage both technical and storytelling skills to drive messaging, create content, and launch products to enable sales teams and help drive product adoption. These efforts will be guided by the go-to-market strategy for AI Governance, which you will help shape and execute in partnership with the Director of Product Marketing and cross-functional stakeholders. Your Mission Voice of the Customer OneTrust offers a comprehensive AI Governance solution designed to help organizations govern, operationalize, and scale responsible AI across their ecosystem. Your mission is to deeply understand the ICP and buyer personas for AI Governance, including their business challenges, goals, motivators, and market trends. Develop an informed point of view on our AI Governance solution and synthesize customer, field, and ma

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role The ADM Support team handles all client inquiries related to Addepar's Alternatives Data Management (ADM) solution post-implementation. ADM Support Analysts play a critical role in supporting some of the world's most sophisticated investors, answering questions and resolving issues related to their alternative investment data on the Addepar platform. They ensure clients get the most value out of each interaction by providing accurate, timely guidance across the full scope of ADM functionality. Our ideal candidate is tenacious about tackling problems, can skillfully coordinate with internal teams, and enjoys working directly with clients in the alternative investments space. Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position. Important Note: The working schedule for this position is from 6:30 PM to 3:30 AM IST, US business days. What You’ll Do Identify, respond to, and resolve issues and questions raised by ADM clients, providing timely and accurate support. Work in complex alternative investment data sets to identify and resolve data and calculation discrepancies. Evaluate the criticality of client issues and