Sr Atsm Proc Ops Manager Jobs

Location Details: Colombia, remote. At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team The Commercial Success team is the analytics engine behind two of GoDaddy's most important growth levers: Renewals and Media. We turn data from across the business into the insight that leaders actually decide on — how our renewal book is pacing, where media spend is working, and what to do next. This isn't reporting for reporting's sake: our analysis sets strategy and direction at the business-unit level. As a Sr. Mgr - Business Analytics, you'll be one of the most senior individual contributors on the team! The person we hand the ambiguous, high-stakes questions to, and trust to come back with a clear story and a recommendation. What you'll get to do... Lead complex, end-to-end analytics across Renewals and Media, transforming ambiguous business questions into actionable insights that explain performance, root causes, opportunities, and strategic recommendations. Integrate and analyze data from multiple sources, including Redshift, financial and budgeting systems, media/ad platforms, and ad hoc datasets, to create a single trusted source of truth for decision-making. Deliver executive-ready insights through QuickSight dashboards, advanced Excel models, and compelling presentations that simplify complex data and support informed business decisions. Leverage AI to accelerate analysis, automate repetitive tasks, uncover deeper insights, scale impact, and drive adoption of innovative analytical practices across the team. Partner closely with Renewals, Media, and Finance leaders to shape strategy, develop

Opportunity Overview: The Data Platform team at Cohere Health is building a scalable, intelligent data ecosystem to power analytics, reporting, and operational decision-making across the company. We are seeking a Business Analyst II to serve as the bridge between client enablement and business needs and technical execution. You’ll work closely with clients, stakeholders, product managers, and engineers to gather requirements, write user stories, shape data solutions, and help drive the development of high-quality data products. As a Business Analyst II, you are expected to work independently on moderately complex initiatives, provide clarity and structure to technical delivery, and contribute to the ongoing evolution of our processes and workflows. This role combines attention to detail, analytical thinking, and cross-functional collaboration. This role offers the opportunity to work in a dynamic, mission-driven environment with the chance to make a measurable impact on healthcare outcomes. The ideal candidate will be curious, detail-oriented, and comfortable navigating fast-paced, cross-functional work. What you’ll do: Partner with clients, the client delivery team, product development and stakeholders across the business to gather and document detailed business and data requirements Translate business needs into clear user stories, and supporting epics, collaborating with the Sr. Product Manager and engineers to ensure accuracy and alignment Perform data gap analyses and source-to-target mapping to support onboarding of new data sources Validate data outputs and support QA processes using SQL and other tools to ensure accuracy, consistency, and completeness Support data profiling and quality monitoring efforts, while maintaining awareness of data lineage and providing business context to ensure end-to-end data reliability. Serve as the point of contact for requirement clarification during project delivery, ensuring alignment across teams Take initiative to improve

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Reporting to the Sr. Manager of Revenue Readiness, the Revenue Performance & Development Partner is responsible for building the skills that help Justworks’ Revenue teams perform at a higher level. Justworks is entering an important phase of growth. We are serving small business founders and operators with an increasingly broad HR platform spanning payroll, benefits, HR, compliance, global employment, and additional solutions. As our platform and routes to market expand, the capabilities required of our Revenue teams must evolve with them. This role translates our revenue strategy, sales methodology, operating expectations, and evolving use of AI into practical development programs for Sales and Customer Success teams. For frontline managers, that means developing the skills required to effectively run the business: forecasting, pipeline and deal inspection, coaching, performance accountability, methodology reinforcement, and execution against revenue priorities. For individual contributors, it means advancing the skills required to sell and grow a multi-product platform, including discovery, multi-threading, executive engage

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Staff Software Engineer – Test Automation Infrastructure (ZIA Core) to join our team. This is a hybrid (3 days per week in San Jose, CA office) role, reporting to the Sr Manager, Software Engineering, QA in the ZIA Engineering team. In this role you will own the architecture, development, and maintenance of a high-scale system test automation infrastructure for ZIA Core Datapath, a cloud security platform processing 400B+ transactions daily. You will build repeatable automation suites for L4-L7 technologies, validate cloud firewall and tunneling stacks, diagnose customer issues, and mentor engineers while driving continuous regression optimization. What you’ll do (Role Expectations) Collaborate with cross-functional teams during design, development, and maintenance of cloud-based software solutions Architect, design, develop, and maintain a scalable system test automation infrastructure for

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Staff Software Development Engineer, ZIA Core Datapath to join our team. This is a hybrid (3 days per week in San Jose, CA office) role, reporting to the Sr Manager, Software Engineering, QA in the ZIA Engineering team. In this role you will own the architecture, development, and maintenance of a high-scale system test automation infrastructure for ZIA Core Datapath, a cloud security platform processing 400B+ transactions daily. You will build repeatable automation suites for L4-L7 technologies, validate cloud firewall and tunneling stacks, diagnose customer issues, and mentor engineers while driving continuous regression optimization. What you’ll do (Role Expectations) Collaborate with cross-functional teams during design, development, and maintenance of cloud-based software solutions Architect, design, develop, and maintain a scalable system test automation infrastructure for a cloud produ

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As an SEO Specialist: AI Search, you'll work closely with the Sr. Manager, SEO, to implement tactics that increase Dialpad's visibility in AI search, also known as GEO (Generative Engine Optimization) or AEO (Answer Engine Optimization). You'll implement tactics directly on our website and partner with cross-functional

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Reporting to the Sr. Manager of Revenue Readiness, the Revenue Enablement Programs Manager is responsible for building the skills that help Justworks’ Revenue teams perform at a higher level. Justworks is entering an important phase of growth. We are serving small business founders and operators with an increasingly broad HR platform spanning payroll, benefits, HR, compliance, global employment, and additional solutions. As our platform and routes to market expand, the capabilities required of our Revenue teams must evolve with them. This role translates our revenue strategy, sales methodology, operating expectations, and evolving use of AI into practical development programs for Sales and Customer Success teams. For frontline managers, that means developing the skills required to effectively run the business: forecasting, pipeline and deal inspection, coaching, performance accountability, methodology reinforcement, and execution against revenue priorities. For individual contributors, it means advancing the skills required to sell and grow a multi-product platform, including discovery, multi-threading, executive engagement, valu

About the Team Join us at DoorDash, where our people are our most valuable asset. As a member of our Business Technology team, you'll play an instrumental role in building simple experiences with technology. We're looking for a talented Solutions Architect, Total Rewards to join our team and work closely with our business partners to drive key business decisions and innovate in critical tools such as Workday. Your contributions will help shape the future of our organization as we continue to push the boundaries of what's possible. About the Role The DoorDash Business Technology team is looking for a Solutions Architect, Total Rewards with demonstrated experience and knowledge in Workday Advanced Compensation and its touchpoints across Core HCM, Talent, Performance, and Reporting. As a Solutions Architect, Total Rewards you will interact directly with senior leaders and cross-functional partners across DoorDash to capture requirements while designing lasting solutions with Business Technology. This role will play a pivotal role in designing, implementing, and maintaining the compensation architecture and tooling used to evaluate and reward employees during our mid-year and annual cycles, including complex Workday configuration and downstream integrations. This role will report to the Sr. Manager of Business Technology Architecture. You’re excited about this opportunity because you will… Own the end-to-end design and configuration of the Workday Compensation architecture, including grade profiles, eligibility rules, and range and benchmarking data, that power our mid-year and annual rewards cycles. Lead technical readiness for cycle open, close, and hypercare, partnering with Total Rewards, People Operations, and Finance to keep compensation data accurate and cycles on schedule. Serve as the subject matter expert on Workday compensation touchpoints with Talent, Performance, and Reporting, troubleshooting complex configuration and integration issues as they arise. Part

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Software Development Engineer to join our team. This is a hybrid role based in Bangalore, reporting to the Sr. Manager, Engineering in the Identity & Access Management department. You will help manage digital risk by applying security through identity integration and controls. In this role, you will build workflows and application integrations as coordinated with the larger IAM team, Product Management, and Business teams. What you’ll do (Role Expectations) Lead the development of identity management products for Zscaler Designing and implementing scalable, high-performance backend services and APIs using Java Ensuring code quality by writing and maintaining unit, integration, and performance tests; monitor, debug, and optimize system performance Collaborating with cross-functional teams to deliver integrated solutions and contribute to Agile/Scrum processes like sprint planning an

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Practice Architect - Data Security to join our team. This is a Remote role reporting to the Sr. Manager, Global Practice Architects in the CS Technology Practices team. The Practice Architect for Data Security serves as a post-sales technical authority for the Data Security portfolio, actively leading customer delivery on complex and first-of-kind deployments while simultaneously driving technical practice development. In this role, you will own the end-to-end enablement content, reference architectures, and field methodologies that empower the broader Professional Services organization. What you’ll do (Role Expectations) Actively lead design and implementation for complex, first-of-kind, and strategic customer engagements across discovery, classification taxonomy, and policy architecture Own the practice content portfolio end-to-end, maintaining the practice library and creating

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role In this role as a Customer Experience Systems Sr. Associate, you'll be the architect behind streamlined workflows, ensuring our customer relationship tools are not just functional but truly resonate with the needs of our teams. You'll have the reins, managing everything from the nitty-gritty of technical requirements to the bird's-eye view of our system's efficiency, especially within Salesforce Service Cloud. Melding your knack for collaboration with your Salesforce savvy, you'll shape how cases flow, how teams communicate, and how each user journey tells a story of success, all while aligning with our broader business strategies. About the Team The Customer Experience team is the empathetic voice of Instacart, engaging directly through real-time calls and chats with our valued customers, shopper

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking to add a Quality Assessment Specialist to its growing Claims Operations team. This role is responsible for auditing the accuracy, compliance, and customer experience quality of claims intake and customer interactions — ensuring specialists meet documentation standards, follow SOPs, and deliver a consistent, empathetic experience. You'll balance independent case review with cross-functional calibration, feedback delivery, and process improvement, all in service of operational excellence and an exceptional claims experience for our users. Responsibilities: Conduct structured quality reviews of claims intake calls/tickets and customer-interaction touchpoints against a defined rubric including accuracy of documentation, adherence to SOPs, compliance with privacy/regulatory requirements, tone and professionalism Score interactions using a weighted rubric and maintain consistent, defensible scoring standards across reviewers Meet a defined audit volume/coverage target per week Participate in regular calibration sessions with other QA reviewers, Team Leads, and Sr. Specialists to ensure scoring consistency across reviewers and teams Flag rubric ambiguity and propose rubric updates as workflows or tools change (e.g., new intake fields, new compliance requirements, etc) Deliver clear, specific, and actionable feedback to specialists and Team Leads based on QA findings Partner with Team Leads/Trainers to identify coaching opportunities and recurring error patterns Track and report QA trends (accuracy rates, common errors, compliance gaps) to leadership on a regular cadence Identify systemic issues (tooling, SOP gaps, training gaps) surfaced through QA data and recommend fixes Support special projects such as audits, data reconciliation, and new-product rollouts Experience: 2+ years experience i

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a skilled content marketer with sharp writing instincts and a demand gen mindset to join our Growth Marketing team. In this role, you'll be responsible for creating compelling short and long-form content that moves audiences to act, from email and SDR sequences to landing pages, social copy, and campaign assets (guides, ebooks, survey reports etc). You're a storyteller who leads with customer pain points and value propositions while speaking to the specific challenges of the people you're writing for, not just the features of the product. You know how to distill complex B2B topics into crisp, engaging copy that resonates across the buyer journey. You thrive in a collaborative, communicative, fast-paced environment where strong writing, cross-functional partnership with a variety of teams, and data-informed decisions are equally valued. This role will report to the Sr. Manager, Content Strategy. You Will Writing and Content Creation Write high-quality short and long-form content across multiple formats including landing pages, marketing and SDR emails, social copy, and campaign assets Craft persona-driven copy that leads with audience pain points and business challenges, connecting product value to what buyers actually care about Engage internal subject matter experts, customers, industry leaders, and partners to develop content with an emphasis on authentic storytelling Translate complex product and industry topics into clear, engaging copy that meets personas where they are in their journey Review and

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We are looking for a resourceful, proactive, and detail-oriented Administrative Assistant to support two Senior Executives on our Engineering Teams. From calendar management and travel planning to coordinating team meetings and events, you will be responsible for making sure the leaders are using their time in the most efficient way possible. Reporting to the lead Executive Assistant on the Engineering Team, you will partner with your leaders, collaborate closely with the Affirm Leadership Support Team, and be a valuable team specialist and individual contributor. What You’ll Do Support two Senior Executives with their respective administrative needs Calendar management, including scheduling meetings and deconflicting existing meetings, often across multiple time zones Meeting preparation (such as calendar event creation, drafting agendas, creating slide decks, and communicating with meeting attendees in advance of the meeting) Managing executive schedules to ensure sufficient time for task completion Attend meetings when requested to manage Zoom, track action items, and follow up with meeting attendees on action items Event coordination, including team operations for team building events and working onsite/offsite meetings Build a strong working partnership with the Administrative Assistant supporting the Consumer Engineer Sr. Executives’ Product counterpart to proactively coordinate executive priorities, cross-functional meetings, strategic initiatives, and organizational planning. Partner with the Leadership Support Team to coordinate needs across the wider Affirm team Additional administrative functions such as submitting expense reports (via Navan), travel coordination (also via Navan), preparation of documents and presentations (using Google Suite and Microsoft Office), ba

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Data Steward to support and accelerate the productivity of our Sales organization. You will manage the governance and quality of data in Smartsheet's source CRM system that supports the daily operations of our Sales organization. You will maintain data assets and establish relevant processes with the ultimate goal of making it easier for our Sales reps to find and understand the data they need. You will support our Sales analyst team scrubbing data and researching inconsistencies in reporting. This role reports to a Sr. Manager, Variable Compensation based in the US. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica. You Will: Lead changes and revisions to master data, metadata, and data hierarchies and affiliations within given guidelines Ensure that the Sales organization is operating off a single source of truth that can be reliably queried and accessed Perform initial data quality checks on extracted data Provide recommendations to leadership on needed updates or inputs into data governance policies, practices, and guidelines Other job duties as assigned. You Have: Bachelor's