Sr Solution Architect Jobs

MongoDB is seeking a highly motivated Senior Deal Strategy Analyst to join our Global Deal Strategy function. This role will act as a strategic partner to Sales leadership on complex, high-value deals and opportunities, bringing sound judgment and financial rigor to structuring that balances revenue, profitability, and market share priorities. This is a tremendous opportunity for an experienced deal strategy professional who thrives on ambiguity, enjoys influencing cross-functional stakeholders, and is relentless in their pursuit of excellence in a high-growth environment. We are looking to speak to candidates who are based in Singapore for our hybrid working model. Responsibilities Serve as a senior, trusted advisor to Sales leadership and cross-functional stakeholders on the structuring and execution of complex, non-standard, and high-value deals Independently evaluate and resolve non-standard deal requests, driving cross-functional solutions across Sales, Finance, and Legal with minimal oversight Review and approve key terms on quotes, ensuring accuracy and alignment with pricing, revenue recognition, and operational guidelines Ensure all transactions adhere to internal revenue recognition policies and operational guidelines, escalating and resolving edge cases as needed Lead the development and rollout of best practices and playbooks that increase sales efficiency and shorten cycle times across the global team Identify and implement opportunities to automate and streamline deal desk workflows using AI and automation tools (e.g., AI-assisted contract review, quote generation, deal analytics), reducing manual effort and turnaround time Drive deal reviews, early checkpoints, and enforcement of standard business practices and policies; identify and address systemic gaps in deal process Partner with Finance and Sales Operations leadership on forecasting, deal analytics, and continuous improvement of deal desk processes Present recommendations and deal strategy insigh

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role We are looking for someone who enjoys solving business problems, is curious about customer behavior, and can convert data into actions that drive business outcomes. As part of the Lending team, you will work across the entire Lending journey—from customer targeting, acquisition and partner performance to operations, customer experience, and business growth. You'll work closely with Product, Risk, Marketing, as well as Lending Partners to identify opportunities, influence decisions, and execute high-impact initiatives. What You'll Do Own and solve high-impact business problems across the digital lending journey. Identify opportunities to improve customer acquisition, conversion, partner performance, and operational efficiency. Develop customer segmentation frameworks to drive targeted acquisition, engagement, and conversion strategies. Work with lending partners to understand business performance, identify bottlenecks, and drive improvements. Analyze customer journeys across digital and assisted channels, including call center interactions, to improve customer experience and business outcomes. Design and measure experiments, new initiatives, and process changes, and translate learnings into scalable solutions. Develop business dashboards and performance metrics that enable faster and better decision-making. Bring fresh ideas by combining customer insights, market trends, and data to unlock new growth opportunities. Partner with cross-functional teams to drive execution from idea to implementation. Present clear, data-backed recommendations to senior leadership and influence strategic decisions

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. Expectations/ Requirements We are hiring for the role of Government Ad Sales for FMCG, Consumer. Internet, Gaming verticals. The responsibilities would be as follows:  Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs Experience in handling Government clients is must.  Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships  Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market  Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives  Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser  Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers  Provide constant feedback to the product team to improve advertising performance and customer exper

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. The Customer First Team We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers. Join our team! We’re building a world where Identity belongs to you. Role Summary Reporting to the Sr. Manager, Strategic Programs and Delivery Governance, the Program Manager, Services Solutions & Delivery Acceleration is a key operational and technical enablement leader within our Global Professional Services and Delivery Success organization. This role treats "services as a product"—transforming custom, highly complex implementation workflows into standardized, packaged service solutions and reusable delivery acceleration toolkits. Work

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking to add a Quality Assessment Specialist to its growing Claims Operations team. This role is responsible for auditing the accuracy, compliance, and customer experience quality of claims intake and customer interactions — ensuring specialists meet documentation standards, follow SOPs, and deliver a consistent, empathetic experience. You'll balance independent case review with cross-functional calibration, feedback delivery, and process improvement, all in service of operational excellence and an exceptional claims experience for our users. Responsibilities: Conduct structured quality reviews of claims intake calls/tickets and customer-interaction touchpoints against a defined rubric including accuracy of documentation, adherence to SOPs, compliance with privacy/regulatory requirements, tone and professionalism Score interactions using a weighted rubric and maintain consistent, defensible scoring standards across reviewers Meet a defined audit volume/coverage target per week Participate in regular calibration sessions with other QA reviewers, Team Leads, and Sr. Specialists to ensure scoring consistency across reviewers and teams Flag rubric ambiguity and propose rubric updates as workflows or tools change (e.g., new intake fields, new compliance requirements, etc) Deliver clear, specific, and actionable feedback to specialists and Team Leads based on QA findings Partner with Team Leads/Trainers to identify coaching opportunities and recurring error patterns Track and report QA trends (accuracy rates, common errors, compliance gaps) to leadership on a regular cadence Identify systemic issues (tooling, SOP gaps, training gaps) surfaced through QA data and recommend fixes Support special projects such as audits, data reconciliation, and new-product rollouts Experience: 2+ years experience i

Title: Sr. Manager/DGM - Sales Manager About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a result-oriented and customer-focused professional to lead the Customer Success Sales (CS Sales) function for Paytm Money. The role involves driving customer activation and conversion across onboarding and engagement journeys, managing sales operations teams, and improving customer experience through structured calling and process excellence. Responsibilities : Drive conversion and activation across customer onboarding and engagement funnels for various products. Identify and resolve customer journey bottlenecks to improve activation and conversion metrics. Manage and mentor the calling team to improve lead conversion and customer activation metrics. Monitor daily performance metrics and share updated MIS reports with stakeholders. Conduct training sessions and ensure quality assurance (QA) standards for the team. Design and optimize calling processes, customer communication flows, and conversion pitches. Collaborate with product, operations, risk, and business teams to resolve customer journey bottlenecks. Analyze customer objections and rejection patterns to improve conversion strategiesEnsure high levels of customer engagement, responsiveness, and service quality during interactionsTrack team productivity, conversion funnels, and operational KPIs to drive continuous improvementSupport leadership with business updates, operat

Title: Sr. Manager/DGM - Sales Manager About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a result-oriented and customer-focused professional to lead the Customer Success Sales (CS Sales) function for Paytm Money. The role involves driving customer activation and conversion across onboarding and engagement journeys, managing sales operations teams, and improving customer experience through structured calling and process excellence. Responsibilities : Drive conversion and activation across customer onboarding and engagement funnels for various products. Identify and resolve customer journey bottlenecks to improve activation and conversion metrics. Manage and mentor the calling team to improve lead conversion and customer activation metrics. Monitor daily performance metrics and share updated MIS reports with stakeholders. Conduct training sessions and ensure quality assurance (QA) standards for the team. Design and optimize calling processes, customer communication flows, and conversion pitches. Collaborate with product, operations, risk, and business teams to resolve customer journey bottlenecks. Analyze customer objections and rejection patterns to improve conversion strategiesEnsure high levels of customer engagement, responsiveness, and service quality during interactionsTrack team productivity, conversion funnels, and operational KPIs to drive continuous improvementSupport leadership with business updates, operat

Title: Sr. Manager/DGM - User Investing Growth - Algo + Partnership About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a highly driven and partnership-focused professional to lead growth initiatives for Algo Trading and Strategic Partnerships at Paytm Money. The role involves driving derivative trading growth through the algo ecosystem, managing strategic fintech partnerships, and expanding the API and trading partner ecosystem for Paytm Money. Responsibilities : Drive MTUs and derivatives trading volume through algo trading initiatives and ecosystem partnerships. uild and manage partnerships with algo trading platforms, strategy providers, API partners, and fintech ecosystems. Own onboarding, activation, and growth of algo/strategy partners on Paytm Money. Collaborate closely with product and engineering teams to improve Algo API adoption and ecosystem scalability. Develop commercial models including revenue sharing, API monetization, and partner-led acquisition opportunities. Track partner performance, active usage, engagement metrics, and revenue contribution through dashboards and business reviews. Identify new growth opportunities within the retail algo trading, derivatives, and F&O ecosystem. Coordinate partner launches, campaigns, integrations, and ecosystem initiatives with cross-functional teams. Build and maintain strong relationships with fintech partners, trading communities, brokers, and industry stakeholders

Title: Sr. Manager/DGM - User Investing Growth. About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a growth-oriented and customer-focused professional to drive user acquisition, engagement, and retention for SIP, ETF, and Trading Ideas businesses at Paytm Money. The role requires strong analytical thinking, growth strategy execution, and collaboration across product, content, and business teams to enhance investment journeys and user engagement. Responsibilities : Drive user acquisition and engagement for ETF, SIP, and Research Content products. Develop strategies to improve SIP registrations, active SIPs, and SIP continuation rates. Grow ETF trading volume and AUM through targeted campaigns, investor education, and engagement initiatives. Collaborate with the content and research teams to ensure investment insights drive user engagement and conversions. Analyze investment patterns, user cohorts, and drop-off points to optimize investment funnels and customer journeys. Design lifecycle campaigns to convert one-time investors into long-term systematic investors. Monitor and improve key metrics such as SIP MTU, ETF AUM, research engagement, and retention rates. Partner with product and UX teams to improve onboarding, discovery, and investment experiences. Conduct market research and competitive benchmarking to understand customer behavior and industry trends. Prepare periodic business reviews, performance reports, and acti

Title: Sr. Manager/DGM - User Investing Growth (Intraday IPO) About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a growth-oriented and data-driven professional to drive user acquisition, activation, and retention for Intraday Trading and IPO businesses at Paytm Money. The role requires strong analytical thinking, campaign management capabilities, and collaboration across product, marketing, and analytics teams to improve user engagement and business growth. Responsibilities: Drive user acquisition, activation, and retention for Intraday Trading and IPO products. Analyze user behavior, trading patterns, and conversion funnels to identify growth opportunities and optimize user journeys. Design and execute growth campaigns across multiple channels including app, email, SMS, and push notifications. Collaborate with product, marketing, analytics, and business teams to improve user engagement and conversion metrics. Monitor key business metrics such as MTU, trading volume, IPO applications, activation rates, and conversion funnels. Conduct A/B testing and experimentation to improve campaign performance and user outcomes. Partner with the data team to build dashboards, reports, and tracking mechanisms for business monitoring. Identify market trends, customer insights, and competitive intelligence to support business growth strategies. Prepare periodic business reviews and performance summaries for leadership stakeholders. Exp

Title: Manager/Sr. Manager - VOC Research About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role:We are looking for a customer-centric and execution-oriented VOC Research Executive to support user research and voice-of-customer initiatives for Paytm Money. The role involves conducting qualitative and quantitative research, managing research operations, and generating actionable insights to improve user experience and business outcomes. ResponsibilitiesManage and maintain focus groups across different investor and trader cohorts for qualitative and quantitative research initiatives. Conduct research with internal and external users to derive actionable insights for business and product teams. Coordinate research operations including vendor payments, user incentive distribution, and participant management. Build detailed user personas across various cohorts such as scalpers, swing traders, and long-term investors. Develop and maintain a knowledge base capturing investor and trader behavior patterns on the platform. Support business and product teams with insights across acquisition, activation, retention, and reactivation journeys. Prepare research summaries, reports, and presentations with clear recommendations. Work closely with cross-functional stakeholders to ensure smooth execution of VOC initiatives. Expectations/ Requirements: Minimum 2 years of Research and Analytics, with Stock Broking Industry experience. Strong communication

Title : HRBP – Manager / Sr. Manager About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a dynamic and business-oriented HRBP professional to partner closely with business leaders at Paytm Money. This role requires someone who can independently manage end-to-end HRBP responsibilities, drive people initiatives, influence stakeholders, and contribute strategically to business growth. The ideal candidate should have a strong business partnership mindset, executive presence, and the ability to balance employee engagement with business priorities in a fast-paced, high-growth environment. Responsibilities:• Partner closely with business leaders and managers to understand business priorities and align HR strategies accordingly.• Drive end-to-end HRBP responsibilities including employee engagement, performance management, employee relations, talent discussions, and organizational effectiveness.• Act as a trusted advisor to stakeholders and provide guidance on people-related matters and team effectiveness.• Lead and drive employee engagement initiatives to enhance culture, collaboration, and retention.• Support managers in driving performance conversations, people development, and team productivity.• Identify people's challenges proactively and drive practical, business-oriented solutions.• Drive ownership and accountability across teams while ensuring a positive employee experience.• Collaborate with Talent Acquisition, Learning

Talkdesk is seeking a Sr. Technical Support Engineer who thrives at the intersection of deep technical troubleshooting and high-level customer consulting. In this role, you aren’t just closing tickets; you are a strategic partner to our clients, an advocate for their needs internally, and a developer of tools that make our entire support engine run smoother. You will be the bridge between our customers and our Engineering, Product, and Professional Services teams, ensuring that complex technical challenges are met with elegant, scalable solutions. Key Responsibilities Technical Leadership & Triage Advanced Troubleshooting: Lead Talkdesk’s most intricate support tasks. Outline reproduction steps, drive issues to resolution, and manage customer expectations with clarity. Escalation Management: Serve as the definitive point of contact for issues escalated from Tier 1 or Client Services, ensuring timely resolution. Developer Advisory: Act as the primary technical contact for partner and user developers, comfortably navigating and advising on custom solutions and integrations. Efficiency & Innovation Tool Development: Identify recurring manual tasks and develop internal tools or scripts (JavaScript, etc.) to automate the team’s most time-consuming workflows. Process Optimization: Leverage strong technical acumen to dynamically identify processes and technical solutions for unexpected or high-pressure situations. Customer Advocacy & Success Voice of the Customer: Identify and synthesize customer feedback to act as a strategic advocate to internal Product and Engineering teams. Strategic Consulting: Develop trust with client leadership to remove roadblocks, formulate best practices, and document functional/technical requirements. Risk Mitigation: Work closely with customers to track work progress and create strategies for risk mitigation and contingency planning. Feature Demonstrations: Conduct engaging demos of feature enhancements for both new and existing cu

About the job Senior Backend Engineer |100% Remote We are searching for a seasoned Sr Backend Engineer who will be responsible for developing and maintaining our backend systems, ensuring their efficiency, scalability, and reliability. The ideal candidate has a strong background in PHP and Java, with optional experience in Golang and Node.js. You should be well-versed in working with databases such as MongoDB, Redis, and Postgres, and have a solid understanding of cloud technologies, specifically AWS. Responsibilities Design, develop, and maintain backend systems and APIs to support our application's functionality. Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to deliver high-quality solutions. Write clean, scalable, and well-documented code that adheres to industry best practices and coding standards. Perform code reviews and provide constructive feedback to peers to ensure code quality and consistency. Optimize and improve the performance of existing backend systems. Troubleshoot and debug production issues, providing timely resolutions. Stay up-to-date with emerging technologies and industry trends, identifying opportunities for innovation and improvement. Collaborate with DevOps teams to ensure smooth deployment and operation of backend services in the AWS cloud environment. Requirements Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience). 5-10 years of professional experience as a Backend Engineer. Strong proficiency in Java/Golang is a must. Experience with Node js is a plus. In-depth knowledge of database technologies, including MongoDB, Redis, and Postgres. Solid understanding of cloud computing platforms, particularly AWS. Familiarity with containerization technologies such as Docker and orchestration tools like Kubernetes. Proficiency in writing efficient and optimized SQL queries. Experience with version control systems, such as Git. Excellent pr

The Wealth Relationship Mgmt. (Branch) Sr. Analyst SAFE Act is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area directly affected by the performance of the individual. Responsibilities : Identify, build and deepen relationships to gain incremental wallet share of the affluent and High Net Worth segment with financial planning and excellent discovery and profiling skills. Anticipate the complex financial needs of the client and offer solutions through a wide range of products, services and tools based on client profiling. With the support of product specialists, intuitively recognize and understand a client's banking, credit and investment needs and goals to provide holistic financial solutions. Provide regular value-add