Sr Technical Account Manager Jobs

Req: FEQ427R110 Location: Tokyo, Japan Marketing teams are stuck between fragmented customer data and martech stacks that copy that data into proprietary silos while customers expect real-time, personalized experiences. Customer Lake, the agentic Customer Data Platform (CDP) built natively into Databricks, changes that equation. It unifies first- and third-party data into governed Customer 360 profiles, resolves identities, and uses agents to build audiences, recommend next-best actions, and activate campaigns across channels, all without copying data out of the Lakehouse or adding vendor lock-in. The Solutions Architect (Customer Lake) team is part of a dedicated, global go-to-market organization focused on driving adoption and revenue growth for Customer Lake, Databricks’ agentic Customer Data Platform (CDP) built natively into the Data Intelligence Platform. The Customer Lake SA will engage clients across business units and verticals, build relationships with marketing and data stakeholders, position Customer Lake in depth, and deliver presentations, demos, and POCs that drive informed adoption decisions. They will understand the guardrails and the steps needed to successfully land and expand Customer Lake as clients deliver on their customer engagement and growth objectives. The impact you will have Provide technical leadership to guide strategic customers to successful implementations on customer data and marketing projects, ranging from architectural design to data engineering to identity resolution, audience activation, and agent deployment Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory, driving Customer Lake adoption from initial Customer 360 build-out through full CDP augmentation or replacement. As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CMOs, heads of marketing technology (MarTech), data engineering leaders,

P-1605 About Databricks At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. The Role At Databricks, we don’t just use the cloud; we are "cloud maximalists." Unlike most companies that treat multi-cloud as a backup strategy, we run our platform across every region of every major cloud provider (AWS, Azure, and GCP) simultaneously. This creates a massive, high-consequence engineering surface area that requires a unique breed of Production Engineer. In this role, you won’t just run our cloud environments; you will own and evolve the secure infrastructure, access patterns, and guardrails that keep Databricks’ global platform safe and compliant in production. You will be responsible for the "sovereign layer" of our infrastructure, ensuring that our Data Intelligence Platform operates with 100% reliability and security in highly regulated, air-gapped, and sovereign environments. If you are an engineer who views infrastructure as a software problem and thrives on the complexity of global-scale networking, IAM, and automation, this is your team. The Impact You’ll Have Security-Focused Cloud Operations Design, automate, and operate the IAM, account/subscription, and project lifecycle across AWS, Azure, and GCP, enforcing least-privilege and standardized access patterns at scale. Review, implement, and continuously improve cloud identity and access policies (IAM, Okta, Opal) to align with Data

P-1602 About Databricks At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. The Role At Databricks, we don’t just use the cloud; we are "cloud maximalists." Unlike most companies that treat multi-cloud as a backup strategy, we run our platform across every region of every major cloud provider (AWS, Azure, and GCP) simultaneously. This creates a massive, high-consequence engineering surface area that requires a unique breed of Production Engineer. In this role, you won’t just run our cloud environments; you will own and evolve the secure infrastructure, access patterns, and guardrails that keep Databricks’ global platform safe and compliant in production. You will be responsible for the "sovereign layer" of our infrastructure, ensuring that our Data Intelligence Platform operates with 100% reliability and security in highly regulated, air-gapped, and sovereign environments. If you are an engineer who views infrastructure as a software problem and thrives on the complexity of global-scale networking, IAM, and automation, this is your team. The Impact You’ll Have Security-Focused Cloud Operations Design, automate, and operate the IAM, account/subscription, and project lifecycle across AWS, Azure, and GCP, enforcing least-privilege and standardized access patterns at scale. Review, implement, and continuously improve cloud identity and access policies (IAM, Okta, Opal) to align with Data

FEQ128R6 At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data & Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team who values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: Form successful relationships with clients throughout France, providing technical and business value to Databricks customers in collaboration with Account Executives. Operate as an expert in big data analytics to excite customers about Databricks. You will develop into a ‘champion’ and trusted advisor on multiple issues of architecture, design, and implementation to lead to the successful adoption of the Databricks Data Intelligence Platform. Scale best practices in your field and support customers by authoring reference architectures, how-tos, and demo applications, and help build the Databricks community in your region by leading workshops, seminars, and meet-ups. Grow your knowledge and expertise to the level of a technical and/or industry specialist. What we look for: Engage customers in technical sales, challenge their questions, guide clear outcomes, and communicate technical and value propositions. Develop customer relationships and build in

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team The Technical Consulting Practice is made up of leading experts on Outreach, CRM, and sales technologies who bring innovation to implementation each and every day. As a vital part of our onboarding and optimization processes, the technical consulting team ensures our customers utilize Outreach to the fullest technical potential while adhering to best practices. The Role As a Sr. Technical Consultant you will play an important role working as a technical subject matter expert in a wide variety of SaaS technologies within the Professional Services line of business. You will work closely with internal and external consultants and technology experts to implement, upgrade, and configure various solutions in our sales engagement platform. This role will play a key part in our expanding AI initiatives, supporting customers in enabling and configuring AI capabilities within our platform. You will also act as a trusted advisor, helping organizations adopt and operationalize AI to drive measurable business value. The success of this role will be measured by the overall business impact, client adoption of technology best practices, and quality of platform setup conducted by the consultant. Location: Remote within the U.S., with a preference for candidates

FEQ427R79 Location: Auckland At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: Develop customer engagement strategies in partnership with Account Executive(s) in your designated territory. Coach junior Solutions Architects and teams on use case prioritization and building technical champions. You will influence stakeholders at all levels through complex engagements with the wider cloud ecosystem and 3rd party applications, ensuring they are excited by the Databricks vision and solution strategy. Be a 'champion’ for both customers and colleagues, operating as an expert solution architect and trusted advisor for significant data analytics architecture, design, and adoption of the Databricks Data Intelligence Platform. Contribute to Databricks' technical community engagement by developing customer-facing collateral and leading workshops, seminars, and meet-ups. Opportunity to continue your development in one of four tracks - technical specialization, industry vertical thought leadership, strategic

FEQ327R42 Marketing teams are stuck between fragmented customer data and martech stacks that copy that data into proprietary silos while customers expect real-time, personalized experiences. Customer Lake , the agentic Customer Data Platform (CDP) built natively into Databricks, changes that equation. It unifies first- and third-party data into governed Customer 360 profiles, resolves identities, and uses agents to build audiences, recommend next-best actions, and activate campaigns across channels, all without copying data out of the Lakehouse or adding vendor lock-in. The Solutions Architect (Customer Lake) team is part of a dedicated, global go-to-market organization focused on driving adoption and revenue growth for Customer Lake, Databricks’ agentic Customer Data Platform (CDP) built natively into the Data Intelligence Platform. The Customer Lake SA will engage clients across business units and verticals, build relationships with marketing and data stakeholders, position Customer Lake in depth, and deliver presentations, demos, and POCs that drive informed adoption decisions. They will understand the guardrails and the steps needed to successfully land and expand Customer Lake as clients deliver on their customer engagement and growth objectives. The impact you will have Provide technical leadership to guide strategic customers to successful implementations on customer data and marketing projects, ranging from architectural design to data engineering to identity resolution, audience activation, and agent deployment Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory, driving Customer Lake adoption from initial Customer 360 build-out through full CDP augmentation or replacement. As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CMOs, heads of marketing technology (MarTech), data engineering leaders, and marketing and analytics teams t

FEQ427R341 At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data & Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team who values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: Form successful relationships with clients throughout Italy, providing technical and business value to Databricks customers in collaboration with Account Executives. Operate as an expert in big data analytics to excite customers about Databricks. You will develop into a ‘champion’ and trusted advisor on multiple issues of architecture, design, and implementation to lead to the successful adoption of the Databricks Data Intelligence Platform. Scale best practices in your field and support customers by authoring reference architectures, how-tos, and demo applications, and help build the Databricks community in your region by leading workshops, seminars, and meet-ups. Grow your knowledge and expertise to the level of a technical and/or industry specialist. What we look for: Engage customers in technical sales, challenge their questions, guide clear outcomes, and communicate technical and value propositions. Develop customer relationships and build i

FEQ327R503 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: Develop customer engagement strategies in partnership with Account Executive(s) in your designated territory. Coach junior Solutions Architects and teams on use case prioritization and building technical champions. You will influence stakeholders at all levels through complex engagements with the wider cloud ecosystem and 3rd party applications, ensuring they are excited by the Databricks vision and solution strategy. Be a 'champion’ for both customers and colleagues, operating as an expert solution architect and trusted advisor for significant data analytics architecture, design, and adoption of the Databricks Data Intelligence Platform. Contribute to Databricks' technical community engagement by developing customer-facing collateral and leading workshops, seminars, and meet-ups. Opportunity to continue your development

FEQ327R503 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: Develop customer engagement strategies in partnership with Account Executive(s) in your designated territory. Coach junior Solutions Architects and teams on use case prioritization and building technical champions. You will influence stakeholders at all levels through complex engagements with the wider cloud ecosystem and 3rd party applications, ensuring they are excited by the Databricks vision and solution strategy. Be a 'champion’ for both customers and colleagues, operating as an expert solution architect and trusted advisor for significant data analytics architecture, design, and adoption of the Databricks Data Intelligence Platform. Contribute to Databricks' technical community engagement by developing customer-facing collateral and leading workshops, seminars, and meet-ups. Opportunity to continue your development

FEQ327R503 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: Develop customer engagement strategies in partnership with Account Executive(s) in your designated territory. Coach junior Solutions Architects and teams on use case prioritization and building technical champions. You will influence stakeholders at all levels through complex engagements with the wider cloud ecosystem and 3rd party applications, ensuring they are excited by the Databricks vision and solution strategy. Be a 'champion’ for both customers and colleagues, operating as an expert solution architect and trusted advisor for significant data analytics architecture, design, and adoption of the Databricks Data Intelligence Platform. Contribute to Databricks' technical community engagement by developing customer-facing collateral and leading workshops, seminars, and meet-ups. Opportunity to continue your development

REQ# FEQ327R416 At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team who values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: Form successful relationships with clients throughout your assigned territory to provide technical and business value in collaboration with an Account Executive and a Senior Solutions Architect. Gain excitement from clients about Databricks through hands-on evaluation and Spark programming, integrating with the wider cloud ecosystem and 3rd party applications. Contribute to building the Databricks technical community through engagement at workshops, seminars, and meet-ups. Become a Big Data Analytics advisor on aspects of architecture and design. Support your customers by authoring reference architectures, how-tos, and demo applications. Develop both technically and in the pre-sales aspect with the goal of becoming an independently operating Solutions Architect. What we look for: Familiarity working with clients, creating a narrative, answering customer questions, aligning the agenda with important interests, and achieving tangible outco

FEQ327R503 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: Develop customer engagement strategies in partnership with Account Executive(s) in your designated territory. Coach junior Solutions Architects and teams on use case prioritization and building technical champions. You will influence stakeholders at all levels through complex engagements with the wider cloud ecosystem and 3rd party applications, ensuring they are excited by the Databricks vision and solution strategy. Be a 'champion’ for both customers and colleagues, operating as an expert solution architect and trusted advisor for significant data analytics architecture, design, and adoption of the Databricks Data Intelligence Platform. Contribute to Databricks' technical community engagement by developing customer-facing collateral and leading workshops, seminars, and meet-ups. Opportunity to continue your development

REQ# FEQ427R34 At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team who values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: Form successful relationships with clients throughout your assigned territory to provide technical and business value in collaboration with an Account Executive and a Senior Solutions Architect. Gain excitement from clients about Databricks through hands-on evaluation and Spark programming, integrating with the wider cloud ecosystem and 3rd party applications. Contribute to building the Databricks technical community through engagement at workshops, seminars, and meet-ups. Become a Big Data Analytics advisor on aspects of architecture and design. Support your customers by authoring reference architectures, how-tos, and demo applications. Develop both technically and in the pre-sales aspect with the goal of becoming an independently operating Solutions Architect. What we look for: Familiarity working with clients, creating a narrative, answering customer questions, aligning the agenda with important interests, and achieving tangible outcom

FEQ427R64 Location: Brisbane At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: Develop customer engagement strategies in partnership with Account Executive(s) in your designated territory. Coach junior Solutions Architects and teams on use case prioritization and building technical champions. You will influence stakeholders at all levels through complex engagements with the wider cloud ecosystem and 3rd party applications, ensuring they are excited by the Databricks vision and solution strategy. Be a 'champion’ for both customers and colleagues, operating as an expert solution architect and trusted advisor for significant data analytics architecture, design, and adoption of the Databricks Data Intelligence Platform. Contribute to Databricks' technical community engagement by developing customer-facing collateral and leading workshops, seminars, and meet-ups. Opportunity to continue your development in one of four tracks - technical specialization, industry vertical thought leadership, strategic custom