Sr Technical Support Engineer Jobs

Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. We're looking for an Assistant Director of Operations to help scale the systems, teams, and processes behind our IT asset disposition (ITAD) business. This role is ideal for a hands-on operator who loves building teams, improving processes, and solving problems on the warehouse floor—not just from behind a desk. You'll work closely with the Sr. Director of ITAD Operations to drive execution across our facilities, raise the bar for operational excellence, and help prepare the business for its next stage of growth. This position is based in Fresno, CA or New York, NY and requires up to 50% travel to Revivn facilities and partner sites. What you’ll do Team Leadership & Development Lead, coach, and develop a high-performing operations organization that delivers consistent execution every day. Hire, onboard, and grow frontline leaders and team members as Revivn continues to scale. Set clear expectations, provide frequent coaching and feedback, and create opportunities for people to grow. Foster a culture of accountability, safety, ownership, and continuous improvement. Operations Management Own day-to-day execution across receiving, processing, data destruction, testing, and outbound logistics. Partner with the Sr Director of ITAD Operations to set throughput, quality, and SLA targets — and hold the team accountable for hitting them. Manage staffing plans, schedules, and cap

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! About Couchbase Couchbase is the Operational Data Platform for AI. Our customers don't run AI in a lab — they run it in production, where agents remember, reason, and act on live operational data. With the Couchbase AI Data Plane, we give those agents one governed layer for memory, context, tool access, and MCP, deployed anywhere from public cloud to Kubernetes to the edge to air-gapped environments. Amadeus, Cisco, Comcast, FICO, PepsiCo, United, Verizon, and Wells Fargo trust us with their data. That means AI security isn't a side topic here. It's adjacent to the product, and it's the environment we operate in every day. The Role We're hiring a Sr. Security Operations Engineer to join Couchbase's global Information Security team as our second dedicated SecOps engineer. We think the interesting work in security

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We’re looking for a talented People Ops Analyst to join our People Team in Brazil - São Paulo! This is an incredible opportunity to join our People Operations Team in Brazil to support our general HR routines. In this role, you will partner closely with other analysts and report directly to the People Operations Sr. Manager. You will play a pivotal role in building a world-class journey for our "Wellhubbers," managing the employee lifecycle from their very first day to their last, while acting as a trusted operational partner to support all their needs along the way. YOUR IMPACT Manage the employee lifecycle: Own the end-to-end onboarding and offboarding processes, ensuring a welcoming, seamless experience for new hires, validating critical documentation, and transitioning departing team members smoothly. Partner with Payroll and Finance: Collaborate closely with the Payroll team to guarantee that monthly payroll variables and finance activities are communicated accurately and on schedule. Coordinate benefits and vendor management: Serve as the primary point of contact for benefits providers, resolving employee queries (e.g., dependents, mea

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Client Success Senior Manage r for our Client Success department in Mexico ! The Client Success Sr. Manager is responsible for creating and consolidating strong relationships with a portfolio of larger-sized clients (5,000 or more eligible employees), driving their long-term growth and satisfaction. This strategic role combines account management, business development, and effective communication skills to ensure the continuous success of clients and the expansion of revenue. YOUR IMPACT Client Portfolio Management: Maintain proactive relationships with an assigned portfolio of clients. Thoroughly understand the needs, objectives, and challenges of each client. Develop scalable success plans for each client, aligned with their business goals. Monitor and analyze client usage of the product/service to identify opportunities for improvement. Conduct regular business reviews with clients to assess progress and adjust strategies. Business Development and Growth: Identify and execute strategies to increase subscriber growth and MRR (Monthly Recurring Revenue) within the assigned portfolio. Collaborate with the sales team to identify upse

Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle. The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are. We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance. About the Role The Regional HR Service Delivery Lead is responsible for the end-to-end performance, governance, and execution integrity of HR service delivery across assigned countries within APAC and/or Middle/East. This role owns service delivery outcomes, escalation management, compliance adherence, and operational controls, ensuring HR services are delivered accurately, consistently, and in accordance with local employment laws, contractual obligations, and internal policies. The Lead serves as the primary escalation point for complex HR matters, including direct engagement with Workers (WSEs) and Clients, and is accountable for resolving issues prior to escalating to senior leadership. This role acts as the first line of escalation before Sr. Manager involvement, ensuring all matters are resolved with clear documentation, appropriate judgment, and compliance validation. This role provides direct

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview: PlayStation Studios Finance team is seeking a Manager, FP&A, Creative and Services to join the team. This role will be a key finance partner to Creative Arts, Localisation, and Co-Development studios teams, with direct ownership of financial planning, forecasting, reporting, variance analysis, and business support for Sound and Music teams within Creative Arts. The role will manage two analysts who support broader Creative Arts, Localisation, and Co-Development studios finance activities. The Manager will help business partners understand financial insights, identify risks and opportunities, support cost optimisation, and drive informed decision-making. The ideal candidate is a strong business partner and people leader with excellent analytical skills, sound judgment, and the ability to communicate complex financial information clearly. You are comfortable building financial models, driving process improvement, supporting business cases, and developing a high-performing team. This role, hybrid or remote, will preferably be based in Canada or the UK, and will report to the ‘Sr. Manager, FP&A - Tech, Creative, and Services’ who is based out of San Mateo, CA US. What You’ll Be Doing: Lead financial planning, forecasting, and reporting for

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Staff Rust Developer to join our Platform Convergence Team. This is a hybrid role based in San Jose, CA reporting to the Sr. Director, Software Engineering. Join us to build a new platform from the ground up that can scale hundreds of millions of users with high reliability and low latency. You will design and implement distributed system and core infrastructure components while collaborating closely with various stakeholders. What you’ll do (Role Expectations) Design and build a low-latency, high-throughput data forwarding plane using Rust, leveraging its async/await model for efficient I/O and service-oriented infrastructure Develop distributed, scalable systems with a focus on concurrency, fault tolerance, and messaging Implement and maintain gRPC-based APIs and services to integrate forwarding plane capabilities with control and orchestration layers Optimize system

ROLE: CREATIVE DIRECTOR, PORTFOLIO TEAM: THE KITCHEN NORTH AMERICA LOCATION: TORONTO / CHICAGO (HYBRID) COMPANY OVERVIEW The Kitchen brings together a range of disciplines and capabilities. It’s a team of creatives, producers, data analysts and social experts working together to deliver remarkable ideas that live in a variety of mediums, from everything from social to TV. This team moves at the speed of culture. It is built to respond to trends and events as they happen, coming up with ideas that transcend social media to capture the spirit of the moment, earn media impressions, and get the country talking. Are you ready to join an award-ambitious team that's making waves in the advertising industry? Our incredible team has been recognized internationally by industry giants like Cannes, One Show and was named Campaign's Global ‘In-House Agency of The Year’, further solidifying our position as a leader in the industry. Join us and be a part of something truly special - a team that's dedicated to creating ground-breaking work and pushing limits. At The Kitchen, we're not just looking for individuals who want to be a part of the advertising industry - we're looking for trailblazers who are ready to lead the way to the next big thing! We want individuals who are passionate about producing award-winning work and have an innate drive to their craft and are eager to generate innovative ideas both within and outside of the brief. ROLE OVERVIEW As the Creative Director, Portfolio you will lead multidisciplinary creative teams across a portfolio of iconic Kraft Heinz brands, partnering with Sr. Creatives, Designers, Accounts and Strategists to develop breakthrough ideas that extend seamlessly across every consumer touchpoint-from national campaign and social content to retail experiences and the moment of purchase. Unlike a traditional Creative Director role, this position requires someone who is equally comfortable developing breakthrough brand platforms as they are tra

ROLE: CREATIVE DIRECTOR, PORTFOLIO TEAM: THE KITCHEN NORTH AMERICA LOCATION: TORONTO / CHICAGO (HYBRID) COMPANY OVERVIEW The Kitchen brings together a range of disciplines and capabilities. It’s a team of creatives, producers, data analysts and social experts working together to deliver remarkable ideas that live in a variety of mediums, from everything from social to TV. This team moves at the speed of culture. It is built to respond to trends and events as they happen, coming up with ideas that transcend social media to capture the spirit of the moment, earn media impressions, and get the country talking. Are you ready to join an award-ambitious team that's making waves in the advertising industry? Our incredible team has been recognized internationally by industry giants like Cannes, One Show and was named Campaign's Global ‘In-House Agency of The Year’, further solidifying our position as a leader in the industry. Join us and be a part of something truly special - a team that's dedicated to creating ground-breaking work and pushing limits. At The Kitchen, we're not just looking for individuals who want to be a part of the advertising industry - we're looking for trailblazers who are ready to lead the way to the next big thing! We want individuals who are passionate about producing award-winning work and have an innate drive to their craft and are eager to generate innovative ideas both within and outside of the brief. ROLE OVERVIEW As the Creative Director, Portfolio you will lead multidisciplinary creative teams across a portfolio of iconic Kraft Heinz brands, partnering with Sr. Creatives, Designers, Accounts and Strategists to develop breakthrough ideas that extend seamlessly across every consumer touchpoint-from national campaign and social content to retail experiences and the moment of purchase. Unlike a traditional Creative Director role, this position requires someone who is equally comfortable developing breakthrough brand platforms as they are tra

About the Team DoorDash is looking for an analytical and entrepreneurial operator to join our US Marketplace Growth team that is responsible for accelerating new growth bets, most notably with College students and Gen Z. You will dive into data to explain performance at the lowest level of detail, use AI tools to drive reporting efficiency, work with cross-functional partners to report out and explain performance, and help manage a team of College Ambassadors and leads who support our on-the-ground presence at colleges around the country. About the Role The Senior Associate, Marketplace Audience Strategy & Operations role is for truth seekers who enjoy getting scrappy while also examining data, creatively problem-solving on a daily basis, driving insights on business performance trends, using AI to drive efficiency, and working across a cross-functional organization to bring strategies to life. You will directly support new Audience penetration for DoorDash’s largest business unit. On a typical day, you will dive into data to explain performance at the lowest level of detail, broker and manage external ecosystem partnerships, think through how to solve blockers to performance at individual College campuses, work with cross functional teams to build reporting and performance updates for senior leadership, think up new ideas and translate them into an actionable test or new reporting mechanism, and drive the creating of strategic plans that drive execution throughout the business. Our best Strategy & Operations Sr. Associates are motivated, analytical, creative, and have exceptional interpersonal and relationship-building skills. We are currently operating in a hybrid model, some time in-office and some time remote but it is quite flexible! You're excited about this opportunity because you will… Collaborate - Work cross-functionally with teams across DoorDash to understand, report, and drive business performance Strategize - Support the

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Reporting to the Sr. Manager of Revenue Readiness, the Revenue Performance & Development Partner is responsible for building the skills that help Justworks’ Revenue teams perform at a higher level. Justworks is entering an important phase of growth. We are serving small business founders and operators with an increasingly broad HR platform spanning payroll, benefits, HR, compliance, global employment, and additional solutions. As our platform and routes to market expand, the capabilities required of our Revenue teams must evolve with them. This role translates our revenue strategy, sales methodology, operating expectations, and evolving use of AI into practical development programs for Sales and Customer Success teams. For frontline managers, that means developing the skills required to effectively run the business: forecasting, pipeline and deal inspection, coaching, performance accountability, methodology reinforcement, and execution against revenue priorities. For individual contributors, it means advancing the skills required to sell and grow a multi-product platform, including discovery, multi-threading, executive engage

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our team is composed of both marketing and creative talent. We consider ourselves Airbnb’s storyteller, responsible for sharing our vision and product promise with hosts and guests around the world. We build Airbnb’s brand by providing education on new ways to live, travel, and experience the world. Our work spans campaign, social, product launch events, and product marketing. A Typical Day: Oversight/leadership of the production team during all project phases: planning, pre-production, production and post-production. Create alignment amongst stakeholders and partners throughout the deliverable production process, holding production team members accountable. Work closely with Program Managers to align on creative development schedules. Work with Executive Producers and Creative Operations to ensure the resourcing plan meets larger skillset needs of the project, cross-project contractor needs are identified and sourced. Manage production project timelines and budgets. Exhibit a passion for creative excellence on a daily basis. Ensure work is produced in line with the highest standards of quality; Ability to manage budgeting, resourcing, and timeline for large-scale, complex creative productions and concurrent workstreams Contribute to strategic vision and have ownership in the quality of the final product. Report status of projects with Sr. Management in clear, concise fashion. Build meaningful XFN relationships. Plan and execute integrated productions (e.g., film, photography, native social, animation, activations etc.). Advocate diversity, equity

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Strategic Account Executive. About the job This position is needed to own and drive revenue growth for existing customers in the Social Impact space throughout the APJ region. With an emphasis on Public Sector customers, the Sr. Strategic Account Executive is responsible for revenue retention and cross-selling existing customers. Beyond day-to-day responsibilities of a Strategic Account Executive, this role will help to increase market awareness so that more Social Impact companies are able to deliver life-changing services powered by Twilio’s technology. Responsibilities In this role, you’ll: Develop and implement a comprehensive territory plan to manage and expand our most important customer accounts including Public Sector, Healthcare, Non-profits, and Higher Education. Operate independently with the ability to identify high upside bets that can be executed with limited local resources. Deliver incr

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is seeking a Director, Sales Planning to join our talented, customer-focused team! As Director of Sales Planning, you will serve as a strategic partner to our Senior Sales Leaders. This role is integral to our commitment to revenue growth, with responsibilities encompassing sales planning, forecasting, compensation design, headcount investments and quota coverage. As our Director of Sales Planning, you will be reporting to the Sr. Director of Sales Operations, leading the charge in the development, implementation, and ongoing refinement of sales strategies, programs, and initiatives. The perfect candidate has experience working in fast-paced, high-growth environments and possesses a comprehensive understanding of diverse sales metrics, processes, and tools. Proficiency in enterprise selling processes, SaaS, and digital sales metrics is highly desirable. We are looking for a leader who can identify and implement improvements in all aspects of sales operations, with a particular emphasis on sales planning. This role demands a combination of strong operational skills, deep analytical abilit

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking to add a Quality Assessment Specialist to its growing Claims Operations team. This role is responsible for auditing the accuracy, compliance, and customer experience quality of claims intake and customer interactions — ensuring specialists meet documentation standards, follow SOPs, and deliver a consistent, empathetic experience. You'll balance independent case review with cross-functional calibration, feedback delivery, and process improvement, all in service of operational excellence and an exceptional claims experience for our users. Responsibilities: Conduct structured quality reviews of claims intake calls/tickets and customer-interaction touchpoints against a defined rubric including accuracy of documentation, adherence to SOPs, compliance with privacy/regulatory requirements, tone and professionalism Score interactions using a weighted rubric and maintain consistent, defensible scoring standards across reviewers Meet a defined audit volume/coverage target per week Participate in regular calibration sessions with other QA reviewers, Team Leads, and Sr. Specialists to ensure scoring consistency across reviewers and teams Flag rubric ambiguity and propose rubric updates as workflows or tools change (e.g., new intake fields, new compliance requirements, etc) Deliver clear, specific, and actionable feedback to specialists and Team Leads based on QA findings Partner with Team Leads/Trainers to identify coaching opportunities and recurring error patterns Track and report QA trends (accuracy rates, common errors, compliance gaps) to leadership on a regular cadence Identify systemic issues (tooling, SOP gaps, training gaps) surfaced through QA data and recommend fixes Support special projects such as audits, data reconciliation, and new-product rollouts Experience: 2+ years experience i