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Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Program Manager, Disaster Recovery. About the job This position is needed to lead the disaster recovery (DR) program. This leader is responsible for communicating, developing, implementing, maintaining and managing the governance of the enterprise disaster recovery management (DRM) program. The objective of this program is to support product and IT systems' resilience and timely recovery, regardless of cause. Responsibilities In this role, you’ll: Lead the annual plan development, review, and executive sign-off lifecycle for critical product and non-product systems Actively integrate disaster recovery vulnerabilities, Service Readiness Framework (SRF) findings, and exercise gaps into existing risk frameworks to quantify, score, and systematically drive down operational risk across the company. Author clear program updates, annual compliance metrics, and formal responses to internal and external audit finding

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? We’re hiring a Pre-Sales Senior Engagement Manager to shape how we bring Fin to life for customers—before a contract is even signed. You’ll work directly with customers and our Sales team to define the right deployment approach so they can launch fast, see value quickly, and avoid painful rework later. You’ll play a critical role in helping customers confidently invest in AI transformation—designing deployment approaches that balance speed, adoption, and long-term value. This isn’t a “follow the playbook” role. You’ll be helping us build the playbook . What will I be doing? Turn ambiguity into clarity Lead services scoping with customers (Director to C-level) to understand their support operations, goals, and constraints—and turn that into a clear deployment path forward Own the story in pre-sales Partner closely with Sales to position services, shape deals, and give customers confidence in how they’ll get value from day one Scope what success looks like Tran

Team description At Datadog, AI agents are becoming first-class consumers of observability, security, and software delivery data — from third-party coding agents like Claude Code, Cursor, and Copilot, to our own Bits SRE, Bits Assistant, and Bits Dev Agent. The Agentic Interfaces team owns the platform that connects these agents to Datadog: the MCP Server, the tools and retrieval surfaces agents call into, and — critically — the evaluation systems that tell us whether an agent's experience on Datadog data is actually getting better over time. This role is about that last piece. We're hiring a Staff Applied Scientist to define what "good" means for an Agentic interface at Datadog and to build the measurement systems that make it true. "Good" isn't one number — it spans answer quality, tool-selection accuracy, retrieval relevance, latency, token cost, and end-to-end agent success on real customer workflows. You'll design the evals, build the datasets, define the metrics, and partner with the AI engineers on the team to land the platform that lets every product group at Datadog ship integrations that are demonstrably better release over release. The space is full of open research questions. How do you evaluate an agent end-to-end when the trajectory is non-deterministic? How do you score tool selection when the tool catalog has hundreds of entries and grows weekly? How do you build a measurement system that catches regressions across first-party and third-party agents at once, without each team writing their own harness? If those are the problems you want to spend your time on, come build this with us. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. What You’ll Do: Own the evaluation strategy for Datadog's AI agent integrations. Define the metrics — offline and online, quali

We are looking for a Senior Software Engineer to help us take REDAPL, our Referential Data Platform, to the next level. REDAPL is Datadog's main platform for tracking our customers' infrastructure resources and relationships. The platform enables products where customers can understand, keep track of, and gain insights into their infrastructure related to performance, cost, security, and more. Many Datadog products use REDAPL today such Cloud Security Posture Management, Resource Catalog, Cloud Cost Management, and Service Catalog and others - REDAPL ingests more than 4.5mil updates/second. As a Senior Engineer, you will drive, lead and collaborate on projects both inside and outside the platform. You can expect to contribute to key technical decisions relating to our data ingestion, processing, and query pipelines. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Build a query engine that supports efficient relationship traversals for our most demanding workloads. Contribute to design and drive high-priority, high-visibility projects to increase the platform's value, resilience, and scalability across multiple teams. Lead and guide other engineers through architectural platform decisions Identify potential system risks and trends in reliability and design solutions to address them Provide input on prioritizing engineering-led initiatives in short- and long-term planning and roadmaps Collaborate with internal product teams to understand their requirements and how we plan for their product growth as they integrate and depend on REDAPL Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering or related scientific field or equivalent experience You have worked extensively with multiple types of data stores You have contributed to in

We are looking for a Senior Software Engineer to help us take REDAPL, our Referential Data Platform, to the next level. REDAPL is Datadog's main platform for tracking our customers' infrastructure resources and relationships. The platform enables products where customers can understand, keep track of, and gain insights into their infrastructure related to performance, cost, security, and more. Many Datadog products use REDAPL today such Cloud Security Posture Management, Resource Catalog, Cloud Cost Management, and Service Catalog and others - REDAPL ingests more than 4.5mil updates/second. As a Senior Engineer, you will drive, lead and collaborate on projects both inside and outside the platform. You can expect to contribute to key technical decisions relating to our data ingestion, processing, and query pipelines. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Build a query engine that supports efficient relationship traversals for our most demanding workloads. Contribute to design and drive high-priority, high-visibility projects to increase the platform's value, resilience, and scalability across multiple teams. Lead and guide other engineers through architectural platform decisions Identify potential system risks and trends in reliability and design solutions to address them Provide input on prioritizing engineering-led initiatives in short- and long-term planning and roadmaps Collaborate with internal product teams to understand their requirements and how we plan for their product growth as they integrate and depend on REDAPL Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering or related scientific field or equivalent experience You have worked extensively with multiple types of data stores. You have contribute

The Applied AI team designs and builds algorithmically driven features in the Datadog app. We work across a range of applications, primarily focusing on analysis on streaming data such as anomaly detection , error outliers and faulty deployment analysis . As an Applied Scientist you will work on building models and algorithms for machine learning powered features within the Datadog platform. You will work closely with our engineering and product partners to explore, build, scale and deliver these features that we incubate within the Applied AI team. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Design solutions for our different use cases. You will research and benchmark relevant algorithms to find the best fit for our use-cases Leverage machine learning algorithms and statistical techniques to build new scalable product features Develop, deploy and monitor new and existing features to production Participate in our journal club by reading and presenting the latest academic research papers to the team Explore, analyze and tell the story behind high volumes of data flowing through Datadog systems Maintain and monitor the models, services and infrastructure owned by your team Participate in your team’s on-call rotation Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering, Machine Learning or related scientific field or equivalent experience You have experience working with high-scale systems and datasets including building models, applying machine learning to real business problems, and writing production data pipelines You can explain complex ideas and algorithms to non-technical audiences You care about code simplicity and performance You are excited to work on

Role Overview Own the end-to-end technology strategy and roadmap for the Partner, Customer success, Professional Services and Customer Support organizations, translating business objectives into scalable, AI-native platforms. Lead a small team of Product Managers while staying hands-on across solutioning, architecture, and delivery. We are looking to speak to candidates who are based in Palo Alto for our hybrid working model. Key Responsibilities Partner Technology Own the Partner Center technology roadmap spanning cloud provider integrations, partner attribution & telemetry, and incentive/MDF management Drive build-vs-buy decisions for the Partner platform in direct partnership with Partner leadership Deliver solutions that support the full partner lifecycle: onboarding, co-sell, information sharing, support, progress tracking, and program management across Resellers, Technology Partners, ISVs, and Cloud Marketplaces Align partner technology with Sales, Partner Ops, and Partner Specialist workflows Customer Success Technology Own the Customer Success technology stack supporting CSMs across the full customer lifecycle: onboarding, adoption, expansion, and renewal Partner with Customer Success leadership to translate business objectives into scalable tooling and automation Enable CSM productivity through health score visibility, account intelligence, and proactive risk alerting Ensure tight integration between Customer Success platforms and Sales, Support, Billing, and Product systems Drive adoption of AI-assisted workflows for CSMs including next-best-action recommendations, sentiment signals, and churn risk indicators Customer Support Technology Own the Customer Support technology stack to enable customer support team with right tooling, including AI/agentic infrastructure, ETL/data pipelines, Workforce Management, and customer engagement tooling (chat, voice, workflow automation) Partner with Technical Support, Customer Success, and Professional Services to al

The Role We are seeking an exceptional Vice President, Executive Operations reporting to the CEO to serve as a high-impact force multiplier, strategic thought partner, and execution engine for our Chief Executive Officer. The core mandate of this role is to create significant operating leverage for the CEO. Positioned at the center of the enterprise, you will elevate the pace and impact of executive decision-making, streamline business operations, lead high-stakes executive communications, and align senior leaders across Product, Engineering, Go-To-Market (GTM), Finance, and Marketing to drive our next phase of company growth. This position holds enterprise-wide visibility. You will translate global strategy into operational execution, own the narrative for the CEO’s highest-stakes market moments, and step in to lead cross-functional transformation initiatives that shape the future of the company. This role can be based out of our San Francisco, Palo Alto, or New York City offices. What You’ll Do Create leverage for the CEO by designing and running the enterprise operating rhythm, including weekly leadership team meetings, Monthly & Quarterly Business Reviews, leadership offsites, and Board of Director meetings Produce the first draft of the quarterly earnings script and supporting market communications, taking primary ownership of setting the direction for a resonant public market story Own the narrative and content for the CEO’s keynotes and participation across marquee events, including our annual Investor Day, tier-1 regional flagship customer conferences (e.g., .locals), internal leadership summits, and company All Hands Synthesize complex business issues, financial models, and operational data into clear options, trade-offs, and actionable recommendation

MongoDB serves as the data layer powering the most important AI applications in the world today. This role exists to ensure the market knows what MongoDB does and to secure the next generation of builders before they default to another platform. The VP of AI Marketing Strategy & Ecosystem will shape the training data, documentation, integrations, and ecosystems that determine what gets built and how, thereby positioning MongoDB as the generational data platform for agentic applications. Builders and agents alike need to reach for MongoDB by default. That requires presence in the systems and tools that influence how applications get built, not just the channels that reach the humans building them. This position will report to the CMO and be part of the Marketing Leadership Team. The VP of AI Marketing Strategy & Ecosystem will work closely with the Chief Product Officers, Chief Technology Officer, Chief Customer Officer, and regional marketing leaders. This role elevates AI visibility and representation, ecosystem partnerships, and developer content into a single VP seat, working closely with product and partner teams to align efforts that currently span the company. This role can be based out of our San Francisco or Palo Alto offices, or remotely in the region. What you will own AI market narrative: own the strategic case for MongoDB as the default data platform for agentic applications and AI-mediated technology selection broadly; ensure the story holds up under scrutiny from analysts and competitors; and ensure it resonates with builders. Partner with Product Management and Product Marketing to keep the AI story integrated into MongoDB's core narrative, not a separate one AI visibility and representation: own how MongoDB appears in AI-generated responses, agent framework recommendations, and developer tool suggestions; This goes beyond content; It includes documentation quality, technical accuracy, and the underlying infrastructure that determines how Mong

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. MongoDB is seeking a Senior Analyst to support data-driven, people-focused decision making for the company. Partnering with our People team, you will transform HR and organizational data into actionable insights to help us hire the right talent, manage our overall workforce, and improve workforce effectiveness, leading to better outcomes for our people and the company. This position requires someone with strong analytical and technical skills, the ability to tell a story with data, and who is comfortable working across multiple functional areas in a fast-paced, challenging environment. This role can be based out of our NYC office or remotely in the US region. Responsibilities Partner with People teams (business partners, recruiting, culture/talent/development, etc.) to understand their questions, turn analyses into actionable data-driven insights, and make business recommendations Help develop and execute against roadmap for people data investments to both capture near-term value and set up the team for long-term success Leverage understanding of statistics to conduct analyses that help People teams make quicker, more informed decisions Write and maintain complex queries to conduct deep-dive analyses on the impact that People initiatives have on employee engagement, productivity and retention Liaise with Data Engineering and HRIS teams to create

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. THE OPPORTUNITY Auth0 is a leading identity platform that secures billions of logins every year for organizations around the world. We're trusted by enterprises, startups, and developers to simplify identity and access management across any application, on any platform, anywhere. We're seeking a Product Operations Manager with a strong focus on data and analytics to help us turn raw data into meaningful business insights. Reporting to the Head of Product Operations, you'll be the person who looks at what the data is telling us and connects it to what it means for the business — revenue, retention, growth, and product direction. This is not a pure analyst role. You'll need to understand the business deeply enough to ask the right questions of the data, and communicate the answers in a way that drives real decisions. You're equally comfortable working in a dashboard as you are in a leadership meeting explaining what the numbers mean and why they matter. KEY RESPONSIBILITIES: Turning Data Into Business Insight: Take raw product and business data and translate it into clear narratives about what is working, what isn't, and where the opportunity lies. Build and maintain decks and dashboards that go beyond reporting numbers, telling a story and driving action. Work with Product to define the KPIs and metrics that matter most to the business and ensure teams understand how to track them, and how their work connects to those outcomes. Ident

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Join the Okta Device Access (ODA) team as an outcome-driven and customer-focused Senior Product Manager. Okta Device Access unifies access management from any device to all applications to minimize modern security risks and improve business efficiency. As a Senior Product Manager for Okta Device Access, you will own key product areas and contribute to the continued evolution of ODA to meet customer and business needs. You will work closely with senior product leaders, engineering, and design to define how enterprise organizations secure and manage identity on Windows endpoints - from Okta-joined device enrollment to passwordless authentication and migration from legacy AD environments.. If you’re passionate about improving customer security and engaging with a vibrant community, we’re looking for you. Your primary responsibilities in these areas will include: Define and execute the roadmap for the Okta Device Access for Windows Own the enterprise migration story from Active Directory and Azure AD/Entra ID to Okta-managed device identities Drive the Okta-joined device experience end-to-end: from enrollment and provisioning to passwordless flows and partner integrations. Collaborate with engineering, design and research teams to define and document user stories and use-cases to guide product development. Conduct research and analysis to identify customer needs and pain points, and use this information to inform innovation, product decisions and prioriti

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Toronto, ON – Onsite 4 Days/Week (Mon–Thurs) Relocation required if not local – no relocation assistance provided The Team At Okta, we’re building the world’s identity platform — one that empowers people, protects data, and fuels digital innovation. Our customers (think: JetBlue, T-Mobile, Sonos, Zoom) trust us to help them stay secure, seamless, and scalable in a world where everything and everyone is connected. And behind the tech? People like you — curious, motivated, collaborative learners who want to do meaningful work alongside great teammates. The Opportunity: Where High Potential Meets High Impact Let’s be real: There are a lot of SDR roles out there. But at Okta, we do things differently. This isn’t just a stepping stone — it’s your launchpad into a long-term sales career in one of the most exciting industries in tech: cybersecurity and identity. We’re looking for driven, curious individuals who thrive in fast-paced environments, embrace feedback, and want to make a tangible impact every day. As an SDR at Okta, you'll do more than prospect — you’ll uncover real business challenges, collaborate cross-functionally, and set the foundation for meaningful customer relationships. What You'll Be Doing Research accounts and contacts to develop thoughtful outreach strategies using tools like Salesforce, Outreach, and LinkedIn Sales Navigator Collaborate with Marketing and Account Executives to plan and execute prospecting campaigns Enga

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Washington, DC – Onsite 4 Days/Week (Mon–Thurs) Relocation required if not local – no relocation assistance provided The Team At Okta, we’re building the world’s identity platform — one that empowers people, protects data, and fuels digital innovation. Our customers (think: JetBlue, T-Mobile, Sonos, Zoom) trust us to help them stay secure, seamless, and scalable in a world where everything and everyone is connected. And behind the tech? People like you — curious, motivated, collaborative learners who want to do meaningful work alongside great teammates. The Opportunity: Where High Potential Meets High Impact Let’s be real: There are a lot of SDR roles out there. But at Okta, we do things differently. This isn’t just a stepping stone — it’s your launchpad into a long-term sales career in one of the most exciting industries in tech: cybersecurity and identity. We’re looking for driven, curious individuals who thrive in fast-paced environments, embrace feedback, and want to make a tangible impact every day. As an SDR at Okta, you'll do more than prospect — you’ll uncover real business challenges, collaborate cross-functionally, and set the foundation for meaningful customer relationships. What You'll Be Doing Research accounts and contacts to develop thoughtful outreach strategies using tools like Salesforce, Outreach, and LinkedIn Sales Navigator Collaborate with Marketing and Account Executives to plan and execute prospecting campaigns E

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. San Francisco, CA – Onsite 4 Days/Week (Mon–Thurs) Relocation required if not local – no relocation assistance provided The Team At Okta, we’re building the world’s identity platform — one that empowers people, protects data, and fuels digital innovation. Our customers (think: JetBlue, T-Mobile, Sonos, Zoom) trust us to help them stay secure, seamless, and scalable in a world where everything and everyone is connected. And behind the tech? People like you — curious, motivated, collaborative learners who want to do meaningful work alongside great teammates. The Opportunity: Where High Potential Meets High Impact Let’s be real: There are a lot of SDR roles out there. But at Okta, we do things differently. This isn’t just a stepping stone — it’s your launchpad into a long-term sales career in one of the most exciting industries in tech: cybersecurity and identity. We’re looking for driven, curious individuals who thrive in fast-paced environments, embrace feedback, and want to make a tangible impact every day. As an SDR at Okta, you'll do more than prospect — you’ll uncover real business challenges, collaborate cross-functionally, and set the foundation for meaningful customer relationships. What You'll Be Doing Research accounts and contacts to develop thoughtful outreach strategies using tools like Salesforce, Outreach, and LinkedIn Sales Navigator Collaborate with Marketing and Account Executives to plan and execute prospecting campaign