call center executive, also known as a contact center agent or customer service representative, is a frontline employee who acts as an intermediary between customers and a company. Their responsibilities include: Handling calls: Answering incoming and outgoing calls, and transferring them to the relevant department or agent Providing customer service: Addressing customer questions, concerns, and complaints Analyzing customer data: Conducting surveys to collect customer satisfaction data, and using that data to develop new strategies Communicating with customers: Using a variety of channels, including phone, email, social media, and chat Managing orders: Overseeing the timely delivery and payment of customer orders Recommending improvements: Suggesting improvements to systems and processes to increase efficiency call center BPO executive, also known as a customer care representative (CSR), is a frontline employee who deals with customer communication and support. Their responsibilities include: Answering customer queries and complaints Providing solutions to customer problems Ensuring customer satisfaction Building strong customer relationships Communicating with customers via calls, email, chat, and social media Processing orders, forms, and applications Providing information about products and services Processing returns
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Some skills and qualifications that are useful for a telecaller include: Strong verbal communication skills, Good listening skills, Ability to multitask and manage time effectively, Ability to handle pressure, and Knowledge of CRM software programs and telephone systems call center executive, also known as a contact center agent or customer service representative, is a frontline employee who acts as an intermediary between customers and a company. Their responsibilities include: Handling calls: Answering incoming and outgoing calls, and transferring them to the relevant department or agent Providing customer service: Addressing customer questions, concerns, and complaints Analyzing customer data: Conducting surveys to collect customer satisfaction data, and using that data to develop new strategies Communicating with customers: Using a variety of channels, including phone, email, social media, and chat Managing orders: Overseeing the timely delivery and payment of customer orders Recommending improvements: Suggesting improvements to systems and processes to increase efficiency
Job Title: Business Development Manager Work Location: Juinagar West, Navi Mumbai Min exp 2yrs Responsibilities include: β’ Opening new accounts and generating a healthy funnel in line with the targets for Soliciting business for - IT Hardware, software, Networking, Services, Security solutions β’ Forecasting and achieving monthly business targets by offering bundled IT solutions to enterprise customers. β’ Business planning strategy & Execution of the strategies for the assigned territory β’ Build a funnel by effective cold calling, networking skills and other methods β’ Develop Sales Projection Plan, Execute orders, Customer Satisfaction, Negotiate & close orders. β’ Meet & greet prospective clients to Understand their requirement, Propose best possible solution offerings for them β’ Making presentation to client, negotiate rates and follow up till the execution and payment received β’ Managing existing clients, map & mine periodically to address delivery issues and get more business. β’ Develop and maintain strong, long-term relationships with enterprise clients β’ Understand their unique business needs and challenges β’ Create account plans and strategies for each enterprise client to maximize revenue, cross-sell or upsell additional products or services to increase wallet share and ensure client satisfaction β’ Work closely with clients to understand their goals and objectives β’ Identify opportunities where your company's products or services can add value and address their challenges β’ Build a funnel by effective cold calling, networking skills and other methods β’ Develop Sales Projection Plan, Execute orders, Customer Satisfaction, Negotiate & close orders. β’ Meet & greet prospective clients to Understand their requirement, Propose best possible solution offerings for them β’ Making presentation to client, negotiate rates and follow up till the execution and payment received β’ Address any client concerns and provide solutions to retain business β’ Provide regular sales fo
DR ASHWANI KUMAR VIJ : Has been retained by : MNC associated, Professionally Managed, fast growing and Diversified Business Group into Manufacturing and trading of Water filteration, Pipes, Fittings, Building Materials related Projects / Products etc to select 2 : Area Sales Managers - Gurgaon. Responsibilities/KRA: *Maintaining & Enhancing Sales *Establishing, Maintaining & Expanding Customer Base *Servicing the Needs of Existing Customers *Increasing Business Opportunities Through Various Market Routes. *Actively seek out new sales opportunities through cold calling, networking and social media *Developing Sales Strategies & Setting Targets. Qualifications Desired : MBA Experience Desired : 6-8 Years. Age Preferred : Below 32 Years. Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at : DR ASHWANI KUMAR VIJ : President : Sales Recruitment
DR ASHWANI KUMAR VIJ : Has been retained to select 1 General Manager / Head - Sales and Marketing For a Growing and professionally managed Building Materials Organisation. Job description: -Responsible for ensuring achievement of monthly and annual sales target. -Increasing the domestic client base and expanding the reach geographically. -Ensuring that company gets listed on the the approved vendor list of the leading contractors, consultants and end clients. -Travel extensively to meet the existing and potential customers, generate new enquiries, participate in exhibitions to understand needs of the clients. -Monitor on - going and upcoming projects to target sales opportunities and identify new markets and new products for the company to venture in. -Monitor the performance of sales team and provide necessary guidance and support to ensure that their sales targets are achieved on monthly basis. -Develop and implement new sales initiatives/strategies for business growth and profitability Education/Qualifications/Experience Desired : 10 to 15 Years of relevant Industry/Product B.Tech / B.E. in Any Specialization, Mechanical Preferred. MBA from Premium Institute Preferred. Excellent Salary Package would be offered to the right candidate. Those who have applied earlier need not apply again. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete/Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at:
We are looking for IT Sales Executive for our Trivandrum Location with the following skill set, Exp: Min 2- 7 years Key Responsibilities: 1. Research and identify potential customers through various channels (social media, industry reports, etc.). 2. Develop and execute lead generation strategies through email, phone, and social media outreach. 3. Engage with potential customers to understand their needs and pain points. 4. Qualify leads based on company criteria and prioritize follow-up activities. 5. Build and maintain relationships with key decision-makers and influencers. 6. Collaborate with sales and marketing teams to ensure seamless lead handoff and follow-up. 7. Meet or exceed monthly lead generation targets. 8. Continuously update and refine lead generation strategies based on performance data. Requirements: 1. Bachelor's degree in Marketing, Business, or related field. 2. Minimum 2-5 years of experience in lead generation, sales, or marketing. 3. Proven track record of consistently meeting or exceeding lead generation targets. 4. Excellent communication, interpersonal, and negotiation skills. 5. Strong research and analytical skills. 6. Ability to work in a fast-paced, dynamic environment. Should you be interested in any of the above opportunity, please send us your latest resume in M S Word format at the earliest at
DR ASHWANI KUMAR VIJ : have been retained by a growing and professionally managed Logistics and Courier organisation to select one : Networking / IT - Manager. Desired Profile : Candidate will be responsible for planning, budgeting and executing, ERP Implementation, network and Data security, IT Infrastructure, vendor development and management and building IT applications with knowledge of Cloud Architecture. He must possess the ability to propose and define IT Strategy and align it to the growing business requirements of the organisation. Experienced Professionals from service Industry would be Preferred. Qualifications : M.Tech / B.Tech / BE - Computer Science / Electronics or MCA, Preferably from Premier Institute Experience Preferred is : 8 to 10 years. Excellent Salary Package would be offered to the right candidate. Age Desired Between 30 to 35 Years. Those who have applied earlier need not apply again. WFH Option is available. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete/Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at:
customer care executive (CCE) is a professional who acts as a liaison between a company and its customers to ensure customer satisfaction: Responsibilities CCEs are the primary point of contact for customers, responding to questions, issues, and complaints. They also analyze customer feedback to improve customer care strategies. Skills CCEs need to have strong communication skills, active listening, and problem-solving abilities. They should also be able to empathize with customers and defuse tense situations. Channels CCEs use a variety of channels to communicate with customers, including phone calls, emails, live chats, and social media. Role CCEs are critical to maintaining a company's reputation and building customer loyalty. They can shape how customers perceive the brand through their professionalism and ability to satisfy customer needs. Customer care executives manage all customer interactions via multiple channels like phone calls, emails, live chats, social media etc. They respond to varied customer queries and requests related to orders, payments, product features, technical issues etc
customer care executive (CCE) is a professional who acts as a liaison between a company and its customers to ensure customer satisfaction: Responsibilities CCEs are the primary point of contact for customers, responding to questions, issues, and complaints. They also analyze customer feedback to improve customer care strategies. Skills CCEs need to have strong communication skills, active listening, and problem-solving abilities. They should also be able to empathize with customers and defuse tense situations. Channels CCEs use a variety of channels to communicate with customers, including phone calls, emails, live chats, and social media. Role CCEs are critical to maintaining a company's reputation and building customer loyalty. They can shape how customers perceive the brand through their professionalism and ability to satisfy customer needs.
Senior Consultant-We are seeking a seasoned ITES Solution Architect to lead the design and execution of enterprise-grade IT infrastructure projects. -"Key Responsibilities: Infrastructure Architecture & Design β’ Design and implement end-to-end IT infrastructure solutions including compute, storage, network, and security. β’ Architect high-availability systems with failover clustering, load balancing, and redundancy. β’ Define and implement disaster recovery strategies with clear RTO/RPO objectives. Data Center & DR Strategy β’ Design and manage primary and secondary data center environments. β’ Plan and execute DR site configurations, ensuring seamless failover and recovery. β’ Implement real-time or scheduled data synchronization between DC and DR using replication technologies (e.g., SAN replication, DFS-R, Veeam, Zerto). Backup & Recovery Planning β’ Develop and maintain enterprise backup strategies using tools like Commvault, Veeam, or NetBackup. β’ Ensure secure, encrypted backups with retentio
Love Data, Analytics, and Content Growth? We are hiring a YouTube Channel Manager to optimize, structure, and scale our Educational Channel. Your Goals: β’ Boost CTR through optimized titles, keywords, and thumbnail strategies. β’ Increase Average View Duration (AVD) using data insights. β’ Maintain seamless channel operations and posting consistency. Ideal Candidate: Someone with prior hands-on experience managing YouTube channels and a deep understanding of YouTube Studio analytics. Check channel: Search YouTube @sankalpclassesofficial Send your resume along with channel growth proof to [Your Email].
This role is responsible for managing and optimizing inventory levels for operational efficiency, managing procurement processes, and ensuring uninterrupted O&M activities. Additionally, this role involves financial oversight, including budget preparation, asset verification, and expenditure tracking to align with the company's financial strategy and operational needs. Source: Adani Group | Job ID: 56052
The purpose of the role is to drive new business growth in Adaniβs business across the Solar, Manufacturing & Industrial segment. The Vertical Sales Manager will ensure the accomplishment of the sales targets and drive the product sales expertise to optimize team results. The role will be accountable for sales strategy, sales processes and achieving sales revenue targets across sales channels and will be responsible for business development strategy & planning which includes identifying, evaluating and negotiating new sales and market growth opportunities. Source: Adani Group | Job ID: 40508
The purpose of the role is to drive new business growth in Adaniβs business across the Freight Operations - Bulk & ODC segment. The Vertical Sales Manager will ensure the accomplishment of the sales targets and drive the product sales expertise to optimize team results. The role will be accountable for sales strategy, sales processes and achieving sales revenue targets across sales channels and will be responsible for business development strategy & planning which includes identifying, evaluating and negotiating new sales and market growth opportunities. Source: Adani Group | Job ID: 48014
The Lead BMS Engineer will be responsible for leading the design, development, validation, and integration of Battery Management Systems (BMS) for Battery Energy Storage Systems (BESS), EV batteries, and advanced energy storage applications. The role involves defining BMS architecture, battery control strategies, safety mechanisms, state estimation algorithms, and ensuring seamless integration with PCS, EMS, and other system components. Source: Adani Group | Job ID: 56326
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