Strategic Delivery Lead Jobs

ROLE: Account Director TEAM: Accounts LOCATION: Toronto (Hybrid) COMPANY OVERVIEW Salt is a North American marketing agency that creates connected experiences through creative, digital, and media innovation. Our mission is to help clients, and their brands earn the world’s attention through our core philosophy of Connected Creativity - a cross-disciplinary, collaborative approach to ideation and planning that unlocks the power of different perspectives. This approach enables us to deliver new and effective solutions. Because the best results start with different ideas. ROLE OVERVIEW As an Account Director, you’ll lead a portfolio of integrated campaigns from strategy through execution, acting as the central driver of both client relationships and internal team performance. You’ll serve as the general manager of your business—owning delivery, growth, and team alignment across every touchpoint. You’ll oversee cross-functional teams, guiding the development of programs that are insight-led, creatively sharp, and built to perform. From setting the vision to briefing creative, managing timelines, and owning the budget, you’ll keep the work on track and the client confident in every step. This role is for a strategic thinker and hands-on leader. You know how to turn complexity into clarity and move ideas into action. You’re a strong communicator, a collaborative partner, and a steady force in a fast-moving environment. CORE RESPONSIBILITIES Client Relations • Develop and deepen trusted client relationships, acting as a strategic advisor aligned to business goals and brand objectives. • Lead the development and execution of integrated marketing (IMC) programs, ensuring excellence from concept to delivery. • Maintain a strong understanding of the client’s business, industry landscape, and growth drivers. • Identify and pursue opportunities for organic account growth by proposing incremental programs and value-added services. • Provide strategic brand and business guidance t

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are seeking a collaborative, strategic, and execution-focused engineering leader to shape the digital experiences that millions of people have with CLEAR. As a Director of Engineering, you will lead multiple engineering teams responsible for building and scaling our consumer products across the CLEAR mobile app, website, digital enrollment experiences, marketing technology, and Concierge platform. You'll partner closely with Product, Design, Marketing, and business leaders to create intuitive, high-performing experiences that drive acquisition, engagement, conversion, and member satisfaction. The ideal candidate combines strong technical leadership with a deep understanding of consumer product development, building high-performing teams that move quickly while maintaining quality, reliability, and operational excellence. What You'll Do: Lead and grow multiple engineering teams responsible for CLEAR's consumer experiences across mobile, web, marketing technology, and Concierge products. Define and execute the technical strategy for customer-facing applications, ensuring scalable, reliable, and performant experiences that delight millions of members. Partner closely with Product, Design, Marketing, and Business stakeholders to prioritize roadmaps that improve acquisition, conversion, engagement, retention, and member satisfaction. Drive engineering excellence by establishing best practices around architecture, delivery, quality, observability, and operational performance. Build highly collaborative relationships across Engineering, Pro

Overview: Guidepoint seeks an experienced Data/AI Engineer as an integral member of the Toronto-based AI team. The Toronto Technology Hub serves as the base of our Data/AI/ML team, dedicated to building a modern data infrastructure for advanced analytics and the development of responsible AI. This strategic investment is integral to Guidepoint’s vision for the future, aiming to develop cutting-edge Generative AI and analytical capabilities that will underpin Guidepoint’s Next-Gen research enablement platform and data products. This role demands exceptional leadership and technical prowess to drive the development of next-generation research enablement platforms and AI-driven data products. You will develop and scale Generative AI-powered systems, including large language model (LLM) applications and research agents, while ensuring the integration of responsible AI and best-in-class MLOps. The Senior AI/ML Engineer will be a primary contributor to building scalable AI/ML capabilities using Databricks and other state-of-the-art tools across all of Guidepoint’s products. Guidepoint’s Technology team thrives on problem-solving and creating happier users. As Guidepoint works to achieve its mission of making individuals, businesses, and the world smarter through personalized knowledge-sharing solutions, the engineering team is taking on challenges to improve our internal application architecture and create new AI-enabled products to optimize the seamless delivery of our services. This is a hybrid position based in Toronto. What You'll Do: Architect and Build Production Systems: Design, build, and operate scalable, low-latency backend services and APIs that serve Generative AI features, from retrieval-augmented generation (RAG) pipelines to complex agentic systems. Own the AI Application Lifecycle: Own the end-to-end lifecycle of AI-powered applications, including system design, development, deployment (CI/CD), monitoring, and optimization

Overview: Guidepoint seeks an experienced AI Engineer as an integral member of the Toronto-based AI team. The Toronto Technology Hub serves as the base of our Data/AI/ML team, dedicated to building a modern data infrastructure for advanced analytics and the development of responsible AI. This strategic investment is integral to Guidepoint’s vision for the future, aiming to develop cutting-edge Generative AI and analytical capabilities that will underpin Guidepoint’s Next-Gen research enablement platform and data products. This role demands exceptional leadership and technical prowess to drive the development of next-generation research enablement platforms and AI-driven data products. You will develop and scale Generative AI-powered systems, including large language model (LLM) applications and research agents, while ensuring the integration of responsible AI and best-in-class MLOps. The AI/ML Engineer will be a primary contributor to building scalable AI/ML capabilities using Databricks and other state-of-the-art tools across all of Guidepoint’s products. Guidepoint’s Technology team thrives on problem-solving and creating happier users. As Guidepoint works to achieve its mission of making individuals, businesses, and the world smarter through personalized knowledge-sharing solutions, the engineering team is taking on challenges to improve our internal application architecture and create new AI-enabled products to optimize the seamless delivery of our services. This is a hybrid position based in Toronto. What You'll Do: Architect and Build Production Systems: Design, build, and operate scalable, low-latency backend services and APIs that serve Generative AI features, from retrieval-augmented generation (RAG) pipelines to complex agentic systems. Own the AI Application Lifecycle: Own the end-to-end lifecycle of AI-powered applications, including system design, development, deployment (CI/CD), monitoring, and optimization in production

Overview: The Institutional Client Growth team member will be responsible for driving growth, client engagement, retention, and account development across the Institutional client segment in India. This individual will serve as the primary relationship manager for key institutional accounts, ensuring proactive engagement, identification of new business opportunities, and delivery of a superior client experience. The role is critical to expanding the firm's presence within institutional clients, increasing wallet share, strengthening client relationships, and driving sustainable revenue growth. The incumbent will work closely with Sales, Research, Client Service, and Leadership teams to maximize account penetration and ensure the voice of the customer is reflected in business decisions. This is a hybrid position out of our Mumbai office. What You’ll Do: Client Relationship Management Manage and develop relationships with institutional clients across Private Equity, Venture Capital, Investment Banking, Corporates, Consulting Firms, and other strategic accounts. Conduct regular client outreach to understand business priorities, gather feedback, and identify opportunities for deeper engagement. Serve as the primary point of contact for key client stakeholders. Build strong executive-level relationships to improve client retention and expansion opportunities. Sales Growth & Revenue Expansion Drive growth across existing institutional accounts through proactive account management. Identify upsell and cross-sell opportunities and partner with sales leadership to convert opportunities into revenue. Develop account growth plans for strategic clients. Monitor account performance and recommend actions to improve client engagement and commercial outcomes. Client Engagement & Coverage Execute a structured client engagement program with high-frequency outreach across active accounts. Increase client coverage and interaction levels significantly above current

About Capco Capco is a global technology and business consultancy focused on the financial services and energy sectors. We bring together industry expertise, technology and innovative thinking to help our clients navigate complex transformations and create lasting impact. In Belgium, our consultants work closely with leading financial institutions on strategic business and technology transformation initiatives. The Role We are looking for an experienced Scrum Master to join Capco’s consulting team and support one of our clients within the financial services industry. You will join a multidisciplinary team, where the focus is on creating, maintaining and continuously improving automation solutions, including robots and chatbots . The team works with technologies such as Blue Prism to automate processes and improve the way client services are delivered. As Scrum Master, your role is to enable the team to perform at its best. You will facilitate the Agile way of working, help remove impediments, strengthen collaboration and support continuous improvement across the team. You will work closely with the Product Owner, technology specialists, business stakeholders and other teams to ensure smooth and effective delivery. What You Will Do Facilitate Agile ceremonies including Sprint Planning, Daily Scrums, Sprint Reviews, Retrospectives and backlog refinement sessions. Coach and support the team in applying Scrum and Agile principles in a pragmatic and effective way. Identify and help remove impediments that impact the team’s progress. Foster ownership, collaboration and continuous improvement within the team. Work closely with the Product Owner to ensure effective backlog management and sprint preparation. Facilitate communication and alignment between business and technology stakeholders. Create transparency around progress, priorities, dependencies and risks. Support the delivery and continuous improvement of automation solutions, including robots and

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications. Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. We are looking to speak to candidates who are based in Hongkong for our

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Role Summary Supports the development and execution of strategic advisory on Trade-related topics (pharmaceutical purchasing and contracting) for the PBM Client Underwriting organization. Contributes to strategies by analyzing market intelligence and data insights, partnering with cross-functional stakeholders, and delivering actionable recommendations. Develops appropriate responses and documentation to address Trade-related requests arising from state Market Conduct Examinations . Manages processes and ensures consistent delivery of insights to support business outcomes. What You Will Do Provide strategic advisory on Trade implications of PBM client pricing strategies and client requests, partnering with cross-functional stakeholders to address business needs Contribute formulary, rebate, and other Trade insights to inform Underwriting RFP strategy and enhance rebate value for prospects and renewing clients Ensure Trade-related contractual requirements are appropriately addressed within RFP responses Serve as Trade liaison to Compliance team and other pertinent stakeholders on growing work to support state Market Conduct Exam inquiries, leading Trade response efforts on requests and follow-ups Provide input on key Underwriting assumptions that may impact future rebate value Analyze and apply market intelligence

Sr. Director, Commercial Services Product Group Manager Description - Job Summary This role is responsible for overseeing extensive and intricate IT management operations and directing the infrastructure design, acquisition, implementation, operation, and maintenance. The role optimizes application and process capabilities for multiple business and IT constituents and establishes comprehensive functional business plans. The role leads process enhancement, manages stakeholder interactions, and ensures strategic alignment across the organization. The role also takes charge of team leadership, risk mitigation, and the implementation of corporate strategies, while contributing to talent management and development. Responsibilities • Directs the IT management for a large, complex enterprise, or oversees a pivotal sub-function for one of the organization’s most extensive and complex businesses. • Orchestrates the planning, design, execution, communication, and delivery of the organization's IT management undertakings within the stipulated sphere. • Directs the infrastructure design, acquisition, implementation, operation, and maintenance, along with client services support. • Establishes comprehensive functional business plans and sets technical project/program objectives, while also ensuring that services/solutions align with business and IT objectives in design, development, delivery, and supportability. • Articulates and optimizes application and process capabilities for multiple business and IT constituents while also driving architectural standards. • Leads process improvement and policy development projects, oversees operational success, aligns strategies, integrates activities with major organizational functions, and owns numerous measurable goals. • Manages interactions with esteemed business leaders to address complex IT ma

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Act as a strategic partner to customers, orchestrating cross-functional internal teams and engaging executive, technical, and business stakeholders to understand customer goals and translate them into a clear, deliverable Datadog value narrative. Proactively build and maintain executive relationships to deliver clear, outcome-driven value stories that connect Datadog technical use cases to measurable business results. Lead QBRs and strategic reviews as a forum to demonstrate impact, align on priorities, and define next-step initiatives. Analyze adoption and usage trends to quantify value delivered, extract insights from large datasets, identify gaps, and drive financially grounded commercial recommendations and strategic opportunities. Position Datadog as a critical observability platform that enables reliability, efficiency, and informed decision-making. Own and project manage the on-boarding process for new customers Collaborate cross-functionally with AEs, SEs, TAM, Product, Support, Enablemen and other technical teams to ensure consistent value delivery and messaging. Who You Are: Customer-centric with 3+ years in a Customer Success

Position Title: Business Development Executive - Field Sales (F&B) Location: Noida Position Type: Full Time (Onsite) Experience: 3+ Years About Us: Founded in 2016, QueueBuster is India’s leading business super app, designed to simplify operations for businesses of every size. Our powerful Android-based Mobile POS solution caters to everything from large-format retail stores to small carts and kiosks. Today, it is one of the most trusted and sought-after solutions for modern retailers across the country. Job Description: We are seeking a dynamic and driven Field Sales Executive to sell the Queue Buster’s POS software across Delhi NCR. The role involves lead generation through field visits and cold calling, conducting client demos, on-boarding and maintaining long-term client relationships. You will be the face of QueueBuster in the market, responsible for achieving sales targets, managing client concerns, and executing local marketing initiatives. The ideal candidate will be responsible for building strong client relationships, driving product adoption, and achieving sales targets through on-ground engagement. Responsibilities: Generate leads through cold calling, field visits, and market references; proactively approach clients to onboard them onto QueueBuster Identify, approach, and acquire new clients across Delhi NCR Build and nurture strong relationships with clients by understanding their business needs and offering tailored solutions. Onboard restaurants by closing contracts and responding to inquiries from both new and existing clients Take ownership of operational and administrative aspects of sales, including reporting, process optimization, and system improvements Regularly update management with performance insights and recommendations for enhancing business relationships and improving service delivery Meet and exceed sales target, demos, and visit goals through strategic daily planning and execution Establish a strong reference market by maintainin

About the Team The GTM Partnerships team is responsible for building a best in class, partner ecosystem in Australia that makes our customers successful, supports the company's mission of reaching AGI, and impacts the revenue growth of the company. About the Role We are hiring a partner director to operationalize, activate, and manage strategic partner relationships in Australia - owning the journey from contract signature to full-scale execution. This role will own all aspects of the partner lifecycle in Australia, from selecting the appropriate potential partners, assessing their alignment with our requirements, onboarding newly signed partners, driving enablement, coordinating joint solution development, and ensuring commercial activation. You will be the connective tissue between OpenAI and the partner’s delivery, technical, and sales organizations to ensure the partnership delivers results. This role will report to the APAC Partnerships Lead in Singapore, and this role will be based in Sydney, Australia. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role you will: Own the day-to-day relationship with all signed services partners in Australia, acting as the single point of contact across enablement, solutioning, and GTM execution. Drive and manage onboarding across workstreams including sales training, technical enablement, security and provisioning, and support operations. Ensure partner readiness to deploy and resell OpenAI solutions, through shared project plans, milestone tracking, and joint QBRs. Orchestrate co-developed solutions by collaborating with partners to define use cases, create demo assets, and localize technical documentation. Monitor partner performance , flag risks early, and drive structured remediation or acceleration plans as needed. Coordinate across OpenAI teams including Sales, Solution Engineering, Enablement, Operations, Customer Success, and Marketing to ensure pa

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking a forward-thinking Consulting Manager to lead a regional delivery team through a fundamental shift from traditional, effort-based implementation to a modern, value-driven advisory model centered around AI. In this role, you will lead the AI transformation, bridging the gap between technical execution and executive-level business consulting to ensure our customers achieve measurable and fast business value. Operational management and active business development are the foundations of this role. This leader will institutionalize scalable, repeatable delivery processes to drive operational excellence and consistent customer outcomes, while serving as a critical strategic partner to account teams, fueling expansion. Layered on top is the leadership of a team of strategic advisors who are redefining their value as AI reshapes the professional services delivery. We are looking for a leader who balances a get-it-done operational mindset with a restless curiosity for what’s next. You should be a high-empathy coach who thrives in a transparent, win-as-one environment, with the resilience to lead a team through rapid change while maintaining a relentless focus on our customers' success. You Will: Architect the Advisory Team: Interview, hire, and develop consultants with the requisite skills for the Advisory Era—prioritizing strategic work, stakeholder alignment, AI competencies, and an adoption-focused mindset. Coach for Resilience: Foster an environment of daily experimentation, encouraging your

About the Team The GTM Partnerships team is responsible for building a best in class, partner ecosystem in Korea that makes our customers successful, supports the company's mission of reaching AGI, and impacts the revenue growth of the company. About the Role We are hiring a partner director to operationalize, activate, and manage strategic partner relationships in Korea - owning the journey from contract signature to full-scale execution. This role will own all aspects of the partner lifecycle in Korea, from selecting the appropriate potential partners, assessing their alignment with our requirements, onboarding newly signed partners, driving enablement, coordinating joint solution development, and ensuring commercial activation. You will be the connective tissue between OpenAI and the partner’s delivery, technical, and sales organizations to ensure the partnership delivers results. This role will report to the APAC Partnerships Lead in Singapore, and this role will be based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role you will: Own the day-to-day relationship with all signed & new prospect partners in Korea, acting as the single point of contact across enablement, solutioning, and GTM execution. Work with OpenAI business and cross functional teams to accelerate partner-sourced and/or /influenced sales opportunities with higher win-rate Drive and manage onboarding across workstreams including sales training, technical enablement, security and provisioning, and support operations. Ensure partner readiness to deploy and resell OpenAI solutions, through shared project plans, milestone tracking, and joint QBRs. Orchestrate co-developed solutions by collaborating with partners to define use cases, create demo assets, and localize technical documentation. Monitor partner performance , flag risks early, and drive structured remediation or acceleration plans as needed.

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You’re an experienced product designer with a passion for clarifying complexity by crafting seamless workflows and delightful product experiences. You’re confident working independently through the design process—from discovery through delivery—and adept at balancing user needs with business and technical constraints. You think beyond simple layouts, in terms of user journeys and workflows. You know when to rely on established design systems and when—and how—to extend those systems. You communicate clearly, collaborate effectively across disciplines, and thrive as part of a cross-functional team. Your work is grounded in empathy for users, attention to detail, and a commitment to delivering practical outcomes that help users make informed choices. About the Role As a Senior Product Designer, you will define and deliver design solutions to business-critical efforts, creating seamless first impressions and long-term engagement paths for our small business customers and their employees. You will partner closely with peers in Product, Engineering, and Marketing to define strategic opportunities and bring coherent experiences to life.