Strategic Operations Associate Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The administrative business partner team works with Stripe's executive leaders to strategically manage their day-to-day administrative and operational needs, while also contributing significantly to projects and initiatives that help drive the company's strategic priorities. In this role, you'll be a critical part of supporting our business function by offering administrative support to 2-3 leaders within the same organization. What you’ll do In this role, you'll be a critical part of supporting our executive function. Responsibilities Provide complex calendar support for your leaders and, potentially, other members of their team Manage travel arrangements and process expense reports Make recommendations for your executives with regard to their time management, prioritization, delegation, and organization Organize and plan team meetings and offsites by assisting with the production of materials and pre-reads, taking notes, and tracking action items Partner with your executive to track key project milestones as well as progress against personal, team, and company goals and targets Establish new—and improve existing—administrative systems and processes Support the operations and culture of various Stripe teams Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Risk Operations Enablement team sits within the Risk Operations org and is responsible for building and operating the core business and strategic programs that are critical to Risk Operations. These programs range from operational excellence initiatives to high-priority, cross-functional initiatives that typically require partnering across broader Risk (e.g., Risk Product) and risk-adjacent (e.g., Policy) teams. More specifically, we both lead initiatives to make step changes in the Risk User Experience and devise and execute strategies to ensure that a wide range of missing-critical business processes are effective at achieving our dual goals of preventing bad actors from exploiting our systems and delivering an exceptional user experience for legitimate users. What you'll do You'll partner cross-functionally across Risk (e.g., Risk Product) and Risk-adjacent (e.g., Policy) teams to lead ambiguous, high-priority problem spaces that change the trajectory of Risk Operations. You'll also partner across Risk Operations to deliver and measure processes that enable operational excellence at scale within the Risk Operations org. Responsibilities Lead complex global programs, from initial scoping to design and execution and work on high-impact strategic initiatives Collaborate with multiple stakeholders across Risk Operations, Risk Product, Risk Eng, and other stakeholder teams (e.g., Policy, Data Science) to prioritize and maximize the i

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Collaborate with cross-functional teams to build and scale operational infrastructure that supports the launch of innovative products, ensuring a seamless user experience Design the playbook to execute against operational requirements and deliver a best-in-class user experience Lead multiple projects simultaneously, managing timelines, resources, and stakeholder expectations to deliver impactful results that align with organizational goals Identify and drive process improvements alongside product and engineering teams, focusing on automation opportunities, public document enhancements, and self-serve capabilities that enhance efficiency and effectiveness in workflows Engage with stakeholders across the organization to explore new strategic initiatives, closing gaps related to user experience and compliance while driving overall operational excellence Collaborate with cross-functional teams to build and scale operational infrastructure that supports the launch of innovative payments and business funding products, ensuring a seamless user experience Design the SOPs of technical product support, including API troubleshooting, to execute against operational requirements and deliver a best-in-class user experience securing customer retention objectives for new product releases Lead multiple cross-functional projects that enable the launch of new products and features Simultaneously, managing timelines, resources, and stakehol

About the Role We’re looking for a Competitive Intelligence Lead, a senior individual contributor reporting to the Head of Competitive Intelligence, to help operationalize and scale the company’s competitive intelligence capability. This person will own high-priority competitive analyses, executive-ready insights, and GTM enablement that help Product, Sales, Marketing, Customer Success, and leadership understand where we win, where we’re vulnerable, and how the market is evolving. This is not a traditional research role. It is a hands-on strategy role at the intersection of Product, GTM, Research, and Leadership. You will turn competitor movements, customer feedback, product data, and market signals into clear recommendations that influence roadmap decisions, positioning, pricing, sales execution, and executive decision-making. What You'll Do Partner with the Head of Competitive Intelligence to translate the company’s CI strategy into repeatable analyses, operating rhythms, executive materials, and GTM enablement. Own high-priority competitor deep dives, market landscape reviews, pricing analyses, product comparisons, Harvey Ball assessments, feature matrices, and strategic opportunity/risk assessments. Create executive-ready insights that inform product strategy, roadmap prioritization, GTM planning, pricing, and investment decisions. Develop best-in-class competitive messaging, objection handling, battlecards, and enablement content for Sales, Marketing, Customer Success, and Partnerships. Monitor competitor product launches, model releases, acquisitions, partnerships, pricing changes, funding activity, customer announcements, and GTM motions. Synthesize fast-moving and complex market information into clear implications, recommendations, and decision-ready narratives. Partner closely with Product Management to identify areas of differentiation, competitive gaps, customer pain points, and emerging opportunities. Collaborate with Marketing to sharpen positioning, me

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Technical Program Manager to join our Senior Support Engineering team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The autonomous transition is a transformational opportunity for Lyft. Our strategy focuses on becoming the preferred marketplace, fleet, and operational partner for the world's best Autonomous Vehicle (AV) providers. As AV deployments scale across new markets, the operational infrastructure that enables safe, compliant, and high-quality service becomes a critical competitive advantage. This role sits at the heart of that infrastructure - owning the systems, processes, and partner alignment that allow Lyft to operate at the standards our AV partners require and our riders expect. As a qualified candidate, you have a track record of building and running complex operational programs in highly regulated or standards-driven environments. You are energized by cross-functional complexity - comfortable leading structured implementation processes that span many teams while keeping a clear eye on compliance and quality outcomes. You bring a program management mindset, strong stakeholder communication skills, and the judgment to navigate ambiguity in a fast-moving industry. Responsibilities: Own execution of AV partner audits end-to-end. That includes evidence collection, submission, partner and third-party review, mitigation oversight, and closeout, across concurrent certification cycles for multiple markets and AV partners, domestic and international. Act as a strategic leader within the company to support cross-functional teams’ compliance controls and readiness for partner scrutiny Drive coordination across teams including EHS, Legal, Safety, HR, IT and Operations for every deliverable. Translate partner and regulatory requirements into concrete, assignable asks and ensure deadlines are met Maintain and continuously improve the audit tracking system, including the evidence library, audit trail, and submissi

Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Technical Program Manager owns the planning and coordination of hardware programs focused on our assembling and other traditionally manufactured power generation components and deliverables. This role helps bridge the gap between engineering, supply chain, manufacturing, and operations, ensuring our beta-stage designs make a successful leap to production. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities Drive the end-to-end program execution of assembling the components, from prototype validation to initial production ramp. Partner with mechanical design engineers and manufacturing engineers to ensure designs are manufacturable and scalable. Develop and maintain detailed project timelines, tracking milestones, budgets, and risk mitigation plans. Strategic Problem-Solving: Apply a structured, hypothesis-driven approach to diagnose complex program challenges, identify root causes, and develop data-backed solutions. Lead cross-functional meetings to align engineering, operations, procurement, quality assurance and external vendors around shared goals. Coordinate testing and validation of parts, including mechanical, thermal, and durability testing in real-world power generation applications. Assist in supplier sourcing, DFM (Design for Manufacturability) reviews, and process validation with supplier partners. Track any ECRs resulting from modifications needed from design issues, testing, DFM or DFMEA ac

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com , or follow us on LinkedIn , X , and Reddit . At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission. Senior People Partner (HRBP) This is a pivotal role for SmartBear's India operations, combining hands-on HRBP partnership with company-wide accountability for statutory compliance. As HRBP to your assigned function, you'll partner with senior business leaders to align People & Culture strategies with business priorities, coach leaders on talent, performance, and organizational effectiveness, and drive strategic people initiatives that build high-performing, engaged, and inclusive teams. You'll also serve as India's statutory complian

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com , or follow us on LinkedIn , X , and Reddit . At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission. Senior People Partner (HRBP) This is a pivotal role for SmartBear's India operations, combining hands-on HRBP partnership with company-wide accountability for statutory compliance. As HRBP to your assigned function, you'll partner with senior business leaders to align People & Culture strategies with business priorities, coach leaders on talent, performance, and organizational effectiveness, and drive strategic people initiatives that build high-performing, engaged, and inclusive teams. You'll also serve as India's statutory complian

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Accelerate commercial velocity and ensure governance for high-value transactions by structuring complex enterprise agreements that power Appian's global market growth. Location: Madrid, Spain Work Model: On-site (5 days/week) About the Team The Commercial Operations team sits at the vital intersection of Sales, Finance, and Legal at Appian. We are responsible for the critical governance, pricing strategies, and execution frameworks that turn enterprise pipeline into realized revenue. Our mission is to safeguard company margin and policy compliance while providing strategic deal mechanics that enable our field teams to win accounts in the competitive AI-Powered Process Automation market. The Opportunity Enterprise software agreements are sophisticated and fast-moving, requiring an exceptional blend of financial acumen, risk assessment, and strategic collaboration. As a Senior Commercial Operations Specialist, you have a premier opportunity to serve as an internal consultant and commercial architect for our elite sales organization. Operating with independence and authority over your daily priorities, you will directly influence contract accuracy, solve complex structuring hurdles, and significantly reduce transaction cycle times to accelerate Appian's growth. What You’ll Do Structure and process complex enterprise deals efficiently, ensuring all commercial offers fully align with corporate pricing, margin guidelines, and revenue recognition policies. Draft, modify, and finalize complex contract terms and conditions for both net-n

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! The cloud platform underpins how services are built, deployed, secured, and operated across the organization. As a Principal Cloud Infrastructure Engineer, you will define and drive the governance model and automation strategy for cloud infrastructure. This includes setting policy-as-code standards, automating compliance and cost controls, and ensuring infrastructure is provisioned and operated through consistent, auditable, self-service pathways rather than tailored or manual processes. You will operate at both a strategic and hands-on level and will set direction for how cloud resources are governed and automated while also building the tooling and guardrails that make that direction real. Success in this role means engineering teams can self-service the build and operation of infrastructure with confidence that it is secure, cost-aware, and consistent by default, without slowing delivery down. What you'll do Cloud Governance Define and enforce policy-as-code standards (tagging, naming, encryption, network segmentation, access boundaries) across cloud accounts/subscriptions Establish guardrails using tools such as OPA, Sentinel, AWS Config/Service Control Policies to report on and prevent drift from

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Step Into the Multiverse: Your Next Adventure Starts Here At Wizards of the Coast , we harness the power of imagination and connection to create unforgettable experiences. We create entertainment that inspires creativity, sparks passion, forges friendships, and fosters communities around the globe. In every pursuit our mission is to inspire a lifetime love of games. Whether it's through the strategic depth of Magic: The Gathering® , the rich storytelling of Dungeons & Dragons® , or our AAA digital game studios, we build worlds that bring people together, spark creativity, and fuel adventure. As we continue to grow and explore new realms, we're seeking passionate, curious, and innovative minds to join the adventure. What You'll Do: The Automation Engineer sits in the Power Platform space and is responsible for designing, building, and supporting business process automation solutions using the Microsoft Power Platform. This role partners with business and IT customers to streamline workflows, improve operational efficiency, reduce manual effort, and enhance the employee experience through low-code and custom automation solutions. The Automation Engineer serves as a technical expert for Power Automate, Power Apps, Copilot Studio, AI-powered workflows, Microsoft 365 integrations, and data-driven business process improvements. Key Responsibilities Process Automation & Solution Development Design, develop, and maintain automated business processes using Pow

Position Overview: As an Account Director with Diligent, you'll be at the forefront of driving revenue growth, deepening customer engagement, and shaping the future of how businesses utilise our cutting-edge solutions. Success in this role means expanding product adoption among current customers and introducing new clients to our platform. This is a high-impact, individual contributor role that demands strategic vision, proactive relationship-building, and relentless pursuit of excellence. You’ll be responsible for everything from engaging prospects and managing a robust pipeline to delivering accurate forecasts and closing deals. Acting as a trusted advisor and strategist, you’ll lead account planning, orchestrate internal collaboration, and leverage expertise to elevate customer success and revenue growth. We’re looking for a commercially sound sales professional with a track record of exceeding targets, a natural collaborator, and someone who thrives in fast-paced, high-growth environments. If you’re driven to create value, embody a customer-first ethos, and deliver innovative solutions, this is the role for you. Key Responsibilities: Proactively build a deep knowledge of and expertise in Diligent’s products, solutions, strategy and business priorities. Responsible for prospecting new and existing business within the designated vertical / territory for complex accounts with longer sales cycles. Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform. Build deep relationships with prospects and customers during interactions by being customer-focused and consistently honouring commitments and connecting the customer to internal commercial stakeholders to foster product growth. Develop and execute on account plans to ensure revenue targets, quota and customer business needs are met and collaborates with key stakeholders to drive integrated joint account wins for mutual business growth

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Tenstorrent is building the next generation of AI and RISC-V compute. As a Sr. Staff NPI Global Supply Planner, you will own end-to-end demand, materials, and production planning across our AI hardware product lines, including Blackhole, Galaxy, and future platforms. You will translate engineering release schedules, BOM structures, and production forecasts into executable supply and capacity plans with our contract manufacturers, while keeping planning data accurate and reliable across ERP and PLM systems. This role is hybrid, based out of Toronto, ON. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A strategic, detail-oriented supply chain planner who can turn engineering and program ambiguity into clear, executable plans. Experienced in NPI planning within semiconductor, AI hardware, or high-tech manufacturing environments. Comfortable working across BOM structures, engineering change processes, ERP and PLM systems, and system-of-record data. A clear, collaborative communicator who can align engineering, operations, planning teams, and contract manufacturers. What We Need Lead end-to-end materials and production planning across NPI r

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Tenstorrent is seeking an experienced Field Application Engineer to champion our revolutionary RISC-V CPU and AI accelerator IP products with customers worldwide. You will own end-to-end technical engagements, translating complex architectural advantages into customer wins while shaping our product roadmap through direct market feedback. If you combine deep technical expertise with exceptional customer engagement skills and want to drive the adoption of next-generation compute IP, join our team. This role is hybrid, based out of the United States or Canada near one of our main office locations. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A customer-focused engineer with proven success in CPU/GPU/NPU IP sales engagements. Technical expert who can articulate complex architectural benefits and conduct deep-dive analyses. Self-driven professional who independently manages multiple customer relationships from discovery to win. Strategic thinker who identifies customer pain points and positions solutions effectively. What We Need 7+ years in the semiconductor industry with a degree in EE or related field including customer-facing roles i