Strategic Operations Associate Jobs

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Lead the strategic HR transformation across our rapidly expanding fulfillment network, empowering our global trade mission. The opportunity: This is a pivotal opportunity to architect and scale the HR function across Flexport's growing fulfillment network. You will partner directly with Operations leadership, driving the strategic transition from a contingent to a full-time workforce. This involves building comprehensive HR capabilities from the ground up in states like New Jersey, Wisconsin, Texas, Georgia, and California. You will tackle complex challenges related to multi-state compliance, talent acquisition, employee relations, and HR program implementation, all while fostering a high-performance culture aligned with Flexport's mission to make global trade easier for everyone. You will: Develop and execute a comprehensive HR strategy tailored for Flexport's Omni (fulfillment) operations, aligning with business objectives and growth plans. Lead the strategic transition from a temporary to a full-time workforce across all fulfillment centers, including legal compliance, policy development, talent acquisition, and employee integration. Build, mentor, and manage a

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Lead the strategic HR transformation across our rapidly expanding fulfillment network, empowering our global trade mission. The opportunity: This is a pivotal opportunity to architect and scale the HR function across Flexport's growing fulfillment network. You will partner directly with Operations leadership, driving the strategic transition from a contingent to a full-time workforce. This involves building comprehensive HR capabilities from the ground up in states like New Jersey, Wisconsin, Texas, Georgia, and California. You will tackle complex challenges related to multi-state compliance, talent acquisition, employee relations, and HR program implementation, all while fostering a high-performance culture aligned with Flexport's mission to make global trade easier for everyone. You will: Develop and execute a comprehensive HR strategy tailored for Flexport's Omni (fulfillment) operations, aligning with business objectives and growth plans. Lead the strategic transition from a temporary to a full-time workforce across all fulfillment centers, including legal compliance, policy development, talent acquisition, and employee integration. Build, mentor, and manage a

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Lead the strategic HR transformation across our rapidly expanding fulfillment network, empowering our global trade mission. The opportunity: This is a pivotal opportunity to architect and scale the HR function across Flexport's growing fulfillment network. You will partner directly with Operations leadership, driving the strategic transition from a contingent to a full-time workforce. This involves building comprehensive HR capabilities from the ground up in states like New Jersey, Wisconsin, Texas, Georgia, and California. You will tackle complex challenges related to multi-state compliance, talent acquisition, employee relations, and HR program implementation, all while fostering a high-performance culture aligned with Flexport's mission to make global trade easier for everyone. You will: Develop and execute a comprehensive HR strategy tailored for Flexport's Omni (fulfillment) operations, aligning with business objectives and growth plans. Lead the strategic transition from a temporary to a full-time workforce across all fulfillment centers, including legal compliance, policy development, talent acquisition, and employee integration. Build, mentor, and manage a

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Lead the strategic HR transformation across our rapidly expanding fulfillment network, empowering our global trade mission. The opportunity: This is a pivotal opportunity to architect and scale the HR function across Flexport's growing fulfillment network. You will partner directly with Operations leadership, driving the strategic transition from a contingent to a full-time workforce. This involves building comprehensive HR capabilities from the ground up in states like New Jersey, Wisconsin, Texas, Georgia, and California. You will tackle complex challenges related to multi-state compliance, talent acquisition, employee relations, and HR program implementation, all while fostering a high-performance culture aligned with Flexport's mission to make global trade easier for everyone. You will: Develop and execute a comprehensive HR strategy tailored for Flexport's Omni (fulfillment) operations, aligning with business objectives and growth plans. Lead the strategic transition from a temporary to a full-time workforce across all fulfillment centers, including legal compliance, policy development, talent acquisition, and employee integration. Build, mentor, and manage a

About the Team The GTM Partnerships team is responsible for building a global, best in class, partner ecosystem that makes our customers successful, supports the company's mission of reaching AGI, and impacts the revenue growth of the company. About the Role We are hiring a partner director to operationalize, activate, and scale strategic partner relationships in Japan. This role will focus on driving enablement, coordinating joint solution development, and ensuring commercial activation across the partner lifecycle to accelerate and scale existing signed partnerships. You will be the connective tissue between OpenAI and the partner’s delivery, technical, and sales organizations to ensure the partnership delivers results. This role will report to the Japan Partnerships Lead and be based in Japan. In this role you will: Own the day-to-day relationship with one or more signed partners in Japan, acting as the single point of contact across enablement, solutioning, and GTM execution. Drive and manage onboarding across workstreams including sales training, technical enablement, security and provisioning, and support operations. Ensure partner readiness to deploy and resell OpenAI solutions, through shared project plans, milestone tracking, and joint QBRs. Orchestrate co-developed solutions by collaborating with partners to define use cases, create demo assets, and localize technical documentation. Monitor partner performance , flag risks early, and drive structured remediation or acceleration plans as needed. Coordinate across OpenAI teams including Sales, Solution Engineering, Enablement, Operations, Customer Success, and Marketing to ensure partner needs are met and internal alignment is maintained. Establish operational rhythms such as roadmap briefings, asset distribution, and sales enablement refreshes. Ensure compliance with partnership agreements , including commercial terms, dedicated personnel commitments, and reporting cadences. You might thrive in this role if

About Appspace: At Appspace, we’re passionate about creating better work experiences for people everywhere, and we’re looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you’re at your best. Plus, we take the time to help you enjoy your work, build lasting connections, and grow your role. Join the Appspace team and be a part of a culture that’s helping people everywhere love where they work. Your Role as a Cloud Security Engineer : We are seeking a highly skilled Cloud Security Engineer to join our dynamic team. This is a crucial customer-facing role where you will be instrumental in designing, implementing secure cloud configurations, being proactive by recommending security by design standards and, securing complex cloud environments for our clients across Google Cloud Platform (GCP), Microsoft Azure, and Amazon Web Services (AWS), with a strong emphasis on GCP. You will leverage your deep expertise in SaaS security, network security, and compliance to provide strategic guidance and hands-on support, ensuring our clients' cloud infrastructures are robust, resilient, and compliant with industry standards. What You'll Do: Cloud Security Operations: Design, implement, and optimize robust cloud security architectures to enhance, build, monitor and address all security alerts from our SIEM and other security systems. This is an operational role whereby you will be available M-F 8am-5pm EDT and, when needed, on-call shifts on evenings and weekends. Network Security Expertise: Your network security and cloud security expertise will be required to respond to customer questionnaires, customer calls and create artifacts including network diagrams, architecture diagram, data flow diagrams and other artifacts to support customer requests. Strong written skills will be required here and attention to detail. SIEM Integration & Optimization: As a Level-2 Security Operation

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role As one of our Legal Counsel, you will be the primary legal architect ensuring our digital freight forwarding operations remain robust, compliant, and risk resilient. This isn't just a "paperwork" role; you will be deeply embedded in the business, managing the friction points of international logistics; from chasing down outstanding debt to steering high-stakes litigation with external advisors. You’ll balance a "get it done" operational mindset with the strategic foresight needed to build scalable processes that protect our bottom line without slowing down our growth. Key Responsibilities Operational Legal Support: Provide daily guidance on freight forwarding issues (Incoterms, Bills of Lading, Liens, and carrier liability) to our operations and sales teams. Process Engineering & Risk Mitigation: Collaborate with a variety of internal stakeholders to design and implement automated risk-management workflows. You will proactively identify "leakage" points and create processes to mitigate them. Debt Collection & Recovery: Take the lead on managing overdue accounts, coordinating with finance teams, and executing legal strategies to recover outstanding payments across multiple jurisdictions. Litigation Management: Act as the primary point of contact for external law firms. You will oversee cargo claims, carrier disputes, and commercial litigation, ensuring external spend is optimized and cases are resolved efficiently. Stakeholder Alignment: Work cross-functionally with Finance, Tech, Operations, and Sales to ens

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. Your Role Join the Pricing Desk Europe (PDE) and play a vital role in driving profit and volume growth at Forto. You will support the commercial team by providing timely and accurate quotations and contribute to Forto's growth through collaboration with our tech teams. Your role is essential in delivering precise and prompt quotations, enhancing the customer experience, and advancing Forto’s strategic growth initiatives. You Will Prepare and deliver accurate sea freight quotations within agreed turnaround times, directly supporting commercial teams in driving new business. Develop and apply competitive pricing strategies based on market rates, carrier data, and lane-specific trends, while acting as a core interface between trade, commercial, and operations to ensure alignment on strategy and execution. Execute quality checks on rate calculations, surcharges, and currency conversions to safeguard margins and pricing accuracy. Maintain and continuously improve pricing tools, rate sheets, and templates in Excel or Google Sheets to ensure data integrity and consistency. Collaborate closely with our Tech-Product teams to enhance pricing systems and automate quotation workflows, bridging traditional freight forwarding practices with digital solutions. Manage pricing processes that are sustainable and scalable across our European Sea Freight network. You Bring Practical knowledge or hands-on experience in logistics, ideally sea freight, with an interest in pricing structures and carrier market dynamics. Strong Excel or Google Sheets skil

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta continues its push into the enterprise, the Upmarket Account Executive team is at the center of that growth, and this role is the dedicated enablement partner making that motion faster, sharper, and more scalable. As a Sr. Revenue Enablement Manager supporting our Upmarket AE organization, you'll operate as a true strategic thought partner to AE leadership, helping design and build the enablement infrastructure needed to win in complex, enterprise sales environments. This is a high-autonomy role that shapes how Vanta's most strategic sellers learn, grow, and perform. What you’ll do as a Sr. Revenue Enablement Manager at Vanta: Serve as a dedicated strategic partner to Upmarket AE leadership, including directors and frontline managers, to deeply understand the upmarket GTM motion and proactively identify where enablement can drive measurable impact on pipeline and revenue. Build and maintain a suite of high-quality enablement resources, including playbooks, deal strategy frameworks, account planning tools, and competitive positioning guides, that equip AEs to engage and win at the enterprise level. Design and deliver enterprise-grade sales methodology programs, such as MEDDPICC and Command of the Message, and embed them into the day-to-day practices of the Upmarket AE team. Conduct continuous needs assessments, drawing on data from Gong, Salesforce, and direct field observation, to identify capability gaps and prioritize the enablement roadmap accordingly. Partner cross-functionally with Revenue Operations, Product Marketing, Product Management, and Solutions Engineering to ensure Upmarket AEs have timely, high-quality

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Summary Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Disputes and Chargeback Program Manager at Replit, you’ll be part of our Trust and Safety Operations team, who owns customer-facing workflows that handle sensitive and policy-driven interactions across the Support organization. This includes areas such as privacy requests, DMCA and intellectual property claims, law enforcement requests, and abuse appeals. You'll own Replit's disputes and chargeback function end-to-end: from the individual case in front of you to the policies, playbooks, and automation that let it hold up as we scale to millions of users. This role combines strategic ownership with hands-on execution: you'll determine dispute and chargeback strategy, and build the systems that make those decisions repeatable at scale, working closely with Engineering, Legal and Finance. In this role you will… Own the full dispute lifecycle: investigate incoming chargebacks and disputes, decide whether and how to represent, gather evidence, and respond within network deadlines. Design and maintain the policies, decision trees, and SOPs that govern how disputes and chargebacks are handled. Define the key metrics, health targets, and goals for the disputes program and track performance against them, reporting to leadership. Monitor chargeback rates and dispute trends to identify the underlying drivers of volume, and partner with Engineering and Finance to address root causes. Partner with Engineering and Support Operations to automate manual parts of the wor

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a GTM & G+A Sourcer , you won't just be filling seats; you will be the primary architect of the talent pipeline that builds the future of our business, operations, and growth teams. We are seeking a Fixed Term Full Time employee for a 6 - 12 month term . The Mission At Replit, we don’t look for average talent; we look for "10x" builders and creators. Your mission is to find the needles in the haystack—high-impact professionals across Go-to-Market (Sales, Marketing, Growth) and G+A (Finance, People, Ops) who are product-minded and excited by the challenge of democratizing coding. Key Responsibilities Strategic Pipeline Building: Identify and engage top-tier talent for GTM functions and G+A roles. Creative Outreach: Utilize AI tools to streamline workflows while crafting highly personalized, compelling outreach that resonates with the Replit ethos. Deep Research: Map out talent across LinkedIn, X (Twitter), competitive startups, and niche professional communities to uncover "undiscovered" talent. Full Lifecycle Partnership: Collaborate closely with Recruiters and Business Leads to calibrate profiles and refine search strategies in real-time. Data-Driven Iteration: Track conversion rates and leverage data to pivot sourcing strategies as needed. Who You Are Experience: 3+ years of sourcing experience with a focus on GTM or G+A roles, ideally within a high-growth startup environment. Business Acumen: You understand the AI/SaaS landscape and know what excellence looks like in non-technical candidates within our specific culture. Persistence: You possess a "hunter" mentality and enjoy the challenge of identifying talent for highly specific, specialized roles. High Agency: You are self-directed, comfortable operating wi

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Marketing Operations (Ops) Team at Plaid builds the essential foundation that enables the Marketing function to operate efficiently, scale sustainably, and align with the company’s strategic goals. We focus on people, technology and process to drive operational excellence and optimize marketing performance. Our team is focused on creating and executing impactful marketing strategies that resonate with our target audiences, drive sustainable growth through high-quality pipeline generation, and enhance marketing efficiency. By integrating innovative technologies, we strive for seamless workflows and data-driven decision-making. We also continuously strengthen the foundation of a high-performing marketing organization, ensuring that processes and systems are in place to support long-term success. Responsibilities: Own the strategy and execution for integrating AI into marketing workflows, identifying high-impact opportunities to improve efficiency, scalability, and performance. Design, build, and deploy AI-powered agents and automations that support marketing workflows. Evaluate emerging AI tools and technologies, staying current on industry trends and translating new capabilities into practical ma

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Technology Disaster Recovery Manager leads the development, implementation, and maintenance of Jamf’s business continuity management program to ensure disaster resilience. Reporting to the Director of Business Continuity, the Disaster Recovery Manager will be the single-threaded owner for day-to-day DR operations—driving orchestrated recovery execution, maintaining Jamf’s technology stack runbooks, coordinating cross-technology teams, and ensuring audit-ready evidence for DR exercises and an annual DR roadmap and recovery exercise calendar. The Manager will align DR capabilities with PD&D architecture and regulatory and compliance standards while continuously improving resiliency across the organization. What you can expect to do in this role: Oversee the development of disaster recovery operations and runbooks, in partnership with Product Development & Delivery (e.g. Product Management, Software Engineering) by developing, maintaining, and continuously improving recovery documentation aligned with the enterprise DR framework. Serve as a trusted advisor to PD&D leaders, elevating disaster recovery operations to a strategic priority rather than a reactive process. Partner with PD&D to engineer and operate DR solutions across multi-cloud environments (e.g., AWS and Azure), leveraging cloud-native patterns such as active/active, regional failover, immutable infrastructure, and serverles

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Business Continuity Manager leads the development, implementation, and maintenance of Jamf’s business continuity management program to ensure operational resilience. Reporting to the Director of Business Continuity, the Manager plays a critical role in preparing for and protecting Jamf from potential disruptions, ensuring business operations can continue during and after a crisis. Responsibilities involve a strategic blend of risk assessment, contingency planning, and stakeholder communication to maintain operational resilience. Also works with cost center departments to perform business impact analyses (BIAs) and risk assessments; assists in business continuity plan (BCP) development and maintenance; conducts and evaluates BCP exercises; promotes program initiatives through training and awareness; and maintains emergency preparedness activities. What you can expect to do in this role: Drive adoption and execution of Jamf’s business continuity program by facilitating business impact analysis and risk assessments, assisting with business continuity and IT disaster recovery plan development and maintenance, and designing, organizing, and facilitating tabletop exercises to validate continuity and resilience plans and strengthen organizational resilience. Ensure continuity plans align with enterprise crisis management processes, corporate IT-DR capabilities, cyber incident response, and incident managem

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are seeking a dynamic, analytical, and execution-oriented Treasury Manager to own and elevate our treasury operations and contribute to the development and execution of Treasury strategy. This isn't a role for someone who just wants to maintain the status quo—we need a builder. You will be responsible for managing day-to-day cash operations, liquidity, and debt management, while actively designing, setting up, and modernizing our banking & treasury management systems infrastructure. This role is operational and strategic at the same time. You will partner closely with teams across the entire organization to help streamline and scale treasury-related processes. If you thrive in a fast-paced, dynamic and challenging environment, we want to talk to you. What you'll do Treasury Operations & Liquidity Management Cash & Liquidity: Manage daily cash management & treasury operations, ensuring optimal liquidity levels across all entities while positioning the company for growth. Credit Facility Management: Manage credit facility activities and support the lender-related processes. Forecasting: Build, maintain, and continuously improve robust short-term cash flow forecasts. Implement improvements to help automate workflows and upstream processes to make short-term forecasting more efficient and accurate. Support long-term liquidity planning exercises. KYC & Compliance : Support treasury-related KYC and compliance requiremen