Strategic Operations Associate Jobs

#Team Nextdoor Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 350,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com . Meet Your Future Neighbors As Data Scientists at Nextdoor, you will have the opportunity to influence strategic decisions with product analytics, drive better experimentation and build online and offline ML solutions. We use a semi-embedded team structure, with data team members interfacing directly with product and engineering stakeholders. The Data Science group is made up of people from a diverse set of backgrounds and perspectives, trained in fields as wide-ranging as economics, psychology, geography, physics, statistics, and operations research. We are the mathematical decision scientists for the product development organization and play a proactive and collaborative role in building and improving the product. At Nextdoor, we operate in an AI-first environment and expect every team member to actively use AI tools as part of their workflow. We aren't looking for prompt engineers; we’re looking for people who use tools like Claude, Gemini, ChatGPT, and Glean to challenge their own thinking and take full ownership of AI-assisted outputs. We also offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees. The hiring team will go over these expectations with you if you are being considered for a role near one of our offices in San Francisco, Los Angeles, Chicago, Dallas, New York, and London. The Impact You’ll Make As a Senior Data Scientist on the Search team, you will shape how neighbors find the people, places, posts, and business

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are seeking a strategic and analytically-driven Senior Manager, Web Strategy to set the direction for how Smartsheet's web presence drives pipeline. This role owns the intersection of organic search, answer engine optimization, and demand-oriented web strategy — translating business priorities into a cohesive program that generates measurable pipeline contributions. You will act as a strategic leader for a high-performing globally distributed and matrixed SEO team within the Digital Demand organization and drive alignment with cross-functional partners across Web Development, UX Design, Campaign, and Marketing Operations to accelerate organic growth and pipeline impact. You will report to the VP of Digital Demand Marketing, based remotely within the US. You Will: Own and Define SEO & AEO Strategy Own the SEO and AEO strategy for Smartsheet, setting the content themes, keyword priorities, and channel approach that connect organic search to pipeline generation Define and maintain the program's north star metrics — moving beyond traffic and rankings to pipeline contribution as the measure of success Drive answer engine optimization strategy, ensuring Smartsheet content is positioned to perform in AI-powered search and answer surfaces Translate SEO/AEO priorities into a content roadmap that the team can execute against, with clear connections to broader campaign and demand programs Stay ahead of algorithm changes, platform shifts, and competitive movements — and adjust strategy accordingly Drive Demand Strategy

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a highly technical Sr. Manager to lead our India-based Service Desk and IT Automation operations. This is a hands-on, working manager role — you will be personally executing technical work (scripting, automation builds, escalated ticket resolution) and leading a team, not just overseeing one. If you're looking for a purely strategic or delegation-only leadership role, this isn't it. You will manage a team spanning Service Desk, Tier 1 SOC support, and IT Automation Engineering — driving the technical maturity of our global support infrastructure through automation, scripting, deep systems integration, and increasingly, AI-augmented workflows (e.g. intelligent ticket triage, SOC alert summarisation, AI-assisted knowledge base drafting). This role reports directly to the Director of End User Systems , with close, cooperative partnership with US-based Desktop Support managers. You Will IT Automation & Architecture Support the IT automation function, driving initiatives that reduce repetitive work and scale operations efficiently Identify repetitive Tier 1 tasks and drive end-to-end automation from identification through build, testing, and measurement Evaluate and build AI-augmented automation where it reduces toil — e.g. intelligent ticket triage, SOC alert summarisation, AI-assisted knowledge base drafting Mentor team on automation best practices and review technical designs before deployment Team Leadership & Execution Manage India-based Service Desk team with daily coordination with US

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: As a Senior People Business Partner at SoFi, you will serve as a strategic advisor and advocate for both the business and our employees. In this pivotal role, you will partner with Financial Services and Borrow/Operations Engineering leadership to drive influence and solve complex organizational challenges with scalable, high-impact solutions. What you’ll do: Partner with leaders to advise and influence the creation of measurable, actionable strategic plans. Act as an objective resource and champion for the Engineering team and broader employee population. Manage complex employee relations with discretion, providing executive coaching and facilitating constructive feedback loops. Leverage deep HR expertise to lead initiatives in org design, compensation, performance management, D&I, and employee development. Drive data-informed decision-making using people analytics and organizational health metrics. Execute strong judgment and discretion to ensure positive, professional outcomes. Champion the company culture by embodying and promoting "The SoFi Way." Cultivate robust, collaborative relationships with key stakeholders across the organization. Collaborate with People Team Centers of Excellence (CoEs) to execute strategic initiatives and support business goals. What you’ll need: 6+ years as an H

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi is seeking a highly motivated, strategic, and detail-oriented Direct Mail Project Manager who thrives in a fast-paced, data-driven environment. This role is responsible for driving the operational execution of SoFi's Direct Mail program by partnering closely with Marketing Data Science Marketing Data Science with precision and efficiency. This is not a traditional project management role. Success requires someone who understands campaign strategy, can independently translate business discussions into actionable execution plans, exercises sound judgment in a fast-moving environment, and proactively identifies opportunities to improve how we operate as the Direct Mail program continues to scale. The ideal candidate is equally comfortable managing cross-functional initiatives, optimizing operational processes, leveraging AI-enabled workflows, and maintaining exceptional attention to detail across every stage of campaign execution. What you’ll do: This role owns four core areas of responsibility: Project Management of Campaign Execution Own end-to-end project management for monthly Direct Mail campaigns, serving as the primary project manager for all campaign-related data operations and ensuring schedules, mail matrix, milestones, dependencies, and deliverables are executed on time. Partner

As Chief of Staff to the Chief Product Officer, you will be a force multiplier for Asana's product leadership team. This role helps the CPO run a high-functioning organization by translating priorities into an effective operating rhythm, keeping Product, Engineering, and Design aligned, and driving the key forums, communications, and strategic work that let leaders make better decisions faster. This is a high-trust, high-judgment role for someone who can move fluidly between strategic thinking and execution. You will own the cadence and connective tissue around the Office of the CPO: leadership meetings, board and planning materials, internal communications, cross-functional follow-through, and special projects that do not sit neatly within a single team. The role is especially important as the CPO's org now includes StackAI, Ecosystem Partnerships, and Data Science. You increase the CPO’s leverage by representing his priorities clearly, moving cross-functional work forward without him in the room, and imposing structure on messy, ambiguous situations. This role is not a head of operations, a gatekeeper, or a proxy product leader. It succeeds by increasing leadership leverage, organizational clarity, and decision quality across the product organization. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Run the core operating rhythm for the Office of the CPO, including but not limited to CPO directs, R&D leadership, and product leads at executive meetings Drive high-quality preparation, agendas, decisions, and follow-through for leadership meetings so the right conversatio

We're looking for a Business Process Manager to serve as the connective tissue between our Renewals and Customer Success teams and the Enterprise Technology organization. This is a cross-functional, high-visibility role for someone who thrives at the intersection of operations, strategy, and technology — someone who can walk the floor with a CSM in the morning, then translate what they heard into a crisp business requirements document by afternoon. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Serve as the translation layer between the field and technical teams - embed with Renewals, Customer Success, and adjacent teams to develop a ground-level understanding of how work actually gets done Surface pain points, bottlenecks, and unmet needs through structured discovery: interviews, process shadowing, workflow audits, and data analysis. Translate field insights into clear, actionable business requirements that the Enterprise Technology team can execute against Own the process improvement lifecycle - Map current-state workflows and identify gaps between how tools are used and how they could be used. Prioritize improvement opportunities based on business impact, effort, and strategic alignment Track adoption and outcomes post-launch; close the feedback loop with stakeholders Drive cross-functional alignment

We're seeking a driven, entrepreneurial AI Strategist to join a newly formed team bringing Asana Service Management to IT and service teams. This is a unique opportunity to be at the ground floor of an emerging go-to-market motion, directly with our enterprise customers to design, deploy, and scale AI workflows that transform their business operations. This role is a unique hybrid: part Customer Success Manager, part implementation consultant, and part product strategist, partnering with a dedicated Account Executive and cross-functional teammates to build repeatable implementation and success motions that will scale across Asana's customer base & field organization. You will be an extended part of the product General Manager's team, helping bring customer feedback to the product team and shape how the product, demos, and technical positioning evolve. Equipped with deep product knowledge and an AI-forward mindset, you will serve as a strategic thought partner and trusted advisor. Unlike a traditional relationship-focused CSM, your primary mission is to accelerate time to first value by guiding customers through complex technical implementation planning, configuration, and migration. You will be responsible for identifying deployment risks early, driving immediate adoption, and converting your hands-on execution into a reusable playbook that will scale our team and empower future customers. This role is ideal for someone who understands the IT buyer, thrives in ambiguity, loves building from the ground up, and is energized by the chance to help define a new market motion at Asana. This role can either be fully remote depending on which US state you live in, or based in our New York City office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Friday

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog’s worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. As a Technical Account Manager 2 (TAM 2), you’ll serve as a trusted advisor to our strategic customers, accelerating their adoption of the Datadog platform and enabling long-term success. TAM 2s bring deep technical expertise, refined customer skills, and consultative insight into how monitoring, observability, and DevOps practices translate to business value. At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Act as a technical advisor to 3 primary enterprise accounts, ensuring successful product adoption and effective usage of the Datadog platform. Lead enablement and adoption sessions across core product areas tailored to your customer’s architecture and business needs. Analyze customers’ IT Operations environments and workflows to recommend configuration, product usage, and performance improvements. Deliver technical business reviews, health checks, and account maturity assessments, contributing to customer QBRs with impactful recommendations. Escalate product issues appropriately and advocate for your customers’ needs with Datadog’s Product and Engineering teams. Create executive-level summaries and insights that tie platform usage to business outcomes. Participate in internal TAM strategy sessions and contribute to team learning through feature presentations, case studies, or best-practice sharing Who You Are: You have 2+ years of experience in a technical customer-facing role (TAM, Solutions Architect, SRE, DevOps Engineer, or similar) within the cloud or observability space. You’re confident with at least two public cloud platforms (e.g. AWS, Azure, GCP)

Our finance team tracks and seeks to understand the factors driving our growth and success. We help our entire organization achieve our operational and financial goals while embodying our company values. We ensure ou r objectives are feasible and work closely with all teams to ensure they have the resources they need to achieve our ambitious mission, enabling all teams to work together effortlessly. We're building a world-class Revenue Accounting & Operations Team to drive our operational and financial goals while embodying our core values. This role sits on our finance team and offers the opportunity to shape the foundation of a rapidly growing company with a transformative vision. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What You’ll Achieve Lead Strategy & Governance: Lead technical revenue accounting strategy and governance while overseeing the technical alignment of end-to-end quote-to-cash and revenue processes. Strategic Cross-Functional Partnership: Partner strategically across executive leadership and cross-functional teams (Sales, RevOps, Legal, Product, IT) to evaluate technical accounting implications for complex Enterprise deals and strategic business initiatives. Deep Product Alignment: Integrate yourself across Product, Sales, and Marketing to build deep knowledge of our products. Technical Authority: Serve as the primary technical revenue accounting authority, establishing frameworks and guidance for emerging SaaS, consumption, and partner business models. Scale & Compliance: Ensure quote-to-cash processes are scalable and revenue recognition aligns with US GAAP, ASC 606,

We are looking for a Program Manager to join our People Team, reporting to the Chief of Staff to the Chief People Officer. In this role, you will drive large-scale, high-impact, and cross-functional programs that shape and evolve our People products and infrastructure. You will operate at both a strategic and executional level, partnering across the People Team, and with business and functional stakeholders across Finance, Legal, IT, and business leadership to deliver transformative initiatives that support Datadog’s growth. This is a highly visible role requiring strong program management, systems thinking, and the ability to connect initiatives across the organization while improving operational effectiveness and employee experience. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead end-to-end delivery of complex, cross-functional People programs, from ideation through execution and iteration Partner with senior stakeholders across the business to define program goals, success metrics, and roadmaps Deliver People products through scalable processes and frameworks that improve employee experience and organizational effectiveness Identify dependencies, risks, and tradeoffs across initiatives, proactively driving alignment and decision-making Translate strategic priorities into actionable plans, ensuring clear communication and accountability across teams Establish program governance, reporting, and operating rhythms to track progress and outcomes Synthesize insights across multiple workstreams to inform executive-level updates and recommendations Continuously improve program management practices within the People Team Who You Are: 5+ years of experience in program management, operations, consulting, or a related field, preferably

The Senior Global Payroll Transformation Manager is responsible for driving and supporting global payroll initiatives across compliance, equity, mobility, and payroll-related projects. This role focuses on enhancing payroll processes, ensuring global compliance, and delivering continuous process improvements that improve the employee experience. The successful candidate will identify root causes of operational challenges, collaborate cross-functionally to implement effective solutions, and evaluate systems, processes, and business requirements to optimize performance. They will also develop business cases, recommend strategic improvements, and lead the implementation of change initiatives across the global payroll function. This role can be based in Austin, TX, following a hybrid work model, or performed remotely from anywhere within the United States. Essential Job Functions and Accountabilities Represent Payroll as a key stakeholder in cross-functional initiatives impacting payroll operations Lead and manage global payroll projects and cross-functional initiatives in a fast-paced, time-sensitive environment Drive execution of payroll-related system implementations, enhancements, and third-party vendor integrations Partner with internal and external stakeholders to deliver projects on time, within scope, and aligned to business priorities Develop and present business cases outlining cost, risk, service, and operational impact to support decision-making Identify, prioritize, and implement process improvements to enhance scalability, efficiency, and accuracy of payroll operations Drive standardization of processes across regions, reducing reliance on manual interventions Lead efforts to improve the employee and stakeholder ex

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Senior Regional Marketing Specialist We are looking for a strategic and results-driven individual to support the planning and execution of our regional marketing programs and initiatives supporting our Canada sales organization. This role is essential to achieving our ambitious revenue goals by executing impactful marketing strategies and demand generation programs that drive regional pipeline growth. As part of the Americas Field Marketing team, you will report to the Sr Manager, Regional Marketing Enterprise Canada/East Region. This role will work closely with the sales organization and collaborate within the broader marketing organizations (e.g. Partner Marketing, Digital, Strategic Events, Product Marketing, Global Campaigns, and Marketing Operations) to ensure strategic alignment and achieve business outcomes. What You’ll Be Doing Program Planning & Execution: Work directly with the Senior Regional Marketing Manager for Canada as well as sales and sales leaders to execute integrated demand generation programs across events, digital, partner, and outbound channels. This includes managing logistics, communications and being onsite at key events to ensure everything runs smoothly. Project & Campaign Management: Coordinate with both internal teams and external partners and vendors to develop marketing campaign assets—from creative and email sequences to curated content and campaign offers. Bring ideas to lif

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Workforce Identity Cloud Okta Workforce Identity Cloud (WIC) provides easy, secure access for your workforce so you can focus on other strategic priorities, such as reducing costs and doing more for your customers. If you like to be challenged and have a passion for solving large-scale automation, global traffic routing, and resilient cloud infrastructure problems, we would love to hear from you. The ideal candidate is someone who exemplifies the ethics of, “If you have to do something more than once, automate it” and who can rapidly self-educate on new network topologies, multi-cloud ecosystems, and agentic engineering models. Position Overview: The Staff Software Engineer - Infrastructure will play a foundational role in architecting, evolving, and securing Okta's global core network fabric and multi-cloud platform layers. This position focuses on building highly resilient, edge management in AWS and GCP cloud, executing enterprise-wide cloud migrations (AWS to GCP), enforcing absolute Zero-Trust primitives (mTLS / TLS 1.3), and integrating cutting-edge AI automation layers (Agentic SRE) into our day-to-day operations. As a Staff Engineer on this team, you will act as a key technical anchor in India, working closely with global counterparts to maintain Okta's high-availability SLAs while protecting the platform against active global DDoS attacks. Key Responsibilities: Global Ingress & Routerless Evolution (CFSaaS): Design and engineer Next-Gen traffic

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Pricing Strategy & Ops Team The Pricing Strategy & Ops team owns the end-to-end pricing, packaging, and commercialization of all products across both Okta and Auth0, bringing new innovations to market while continuously optimizing our existing portfolio. We partner closely with Product and GTM teams to design strategic commercial frameworks and own the SKU execution needed to operationalize our business at scale. The Director, Commercial Strategy & Buying Programs Opportunity We are seeking a world-class Pricing & Commercialization leader to design, scale, and drive our enterprise monetization and commercial purchasing frameworks. In this role, you will be the chief architect of Okta's Enterprise License Agreements (ELAs), channel partner pricing structures, and competitive initiatives. You will work across Sales, Renewals, Product Management, Product Marketing, Partners and Operations teams to optimize our monetization strategy and capture market value as Okta continues to scale. This role requires a unique blend of strategic structured thinking, pricing & deal strategy acumen, and cross-functional leadership. You will lead x-functional teams to translate packaging and pricing innovations into high-velocity commercial buying programs that land successfully with customers and the field. What you’ll be doing Define, launch and scale global Enterprise License Agreements (ELAs) and bundling strategies that simplify transactions, i