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Support Delivery Lead Jobs

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Explore current support delivery lead jobs. Use filters to narrow by work mode, employment type, experience and date posted.

O
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Role Overview As the Okta Research & Design (ORD) Jira Owner & Administrator , nested within the Technical Program Management (TPM) organization, you will define and execute the strategy for how ORD plans, tracks, and reports on engineering work within the full toolchain of Atlassian Jira, Jira Advanced Roadmaps (Plans), Confluence, Rovo, and AI integrations. In this role, you act as a critical bridge between product & technical leadership, agile teams, and cross-functional business units — translating methodology, best practices, and process frameworks into practical workflow improvements that accelerate delivery and reduce manual overhead for a 1,000+ person engineering, product, and design organization. By optimizing tooling configurations, automating reporting, and eliminating fragmented management processes, you will directly accelerate ORD’s developer velocity and strengthen operational efficiency. Core Responsibilities 1. Platform Ownership & Strategic Tooling Direction Strategic Vision: Define, implement, govern an AI-led strategy for utilizing Jira for product planning, tracking, and reporting tooling that supports end-to-end portfolio tracking from high-level corporate objectives down to sprint-level stories. E2E Ecosystem Management: Complete ORD ownership of the toolchain (Jira, Jira advanced Roadmaps, AI integrations, Confluence), overseeing architecture, schema updates, workflow management, screen/notification schemes, cu

sqlawsci/cd
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Coinbase
📍 Singapore• Full-time• Remote• From S$143.7K/yr
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Software Engineer, Data Layer As a Software Engineer on the Data Layer team within the Platform group, you'll shape the API (GraphQL) platform that connects every client application to Coinbase's backend services, handling the majority of user traffic across Consumer, Base, and Institutional products. You'll own the critical systems that route and serve API requests at scale, improving reliability, performance, and developer experience for hundreds of engineers building on this foundation layer. What you'll do: Own and deliver projects end to end, from scoping and system design through implementation, rollout, and production validation, driving measurable progress on the team's highest-priority initiatives. Design and build high-reliability, low-latency systems serving millions of users, tackling challenges like caching, upstream service optimization, and efficient connection management at scale. Build and improve the API framework and tooling that hundreds of engineers depend on, making it fast and easy for teams across the company to build, test, and ship independently. Drive operational excellence across T0 services: own SLOs, improve observability, lead incident response, and reduce operational toil so the team can invest in high-leverage work. Partner cross-functionally with product engineering teams to design API schemas, support service launches, and ens

REMOTEjavaawsgraphql
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Godaddy
📍 India• Full-time
1mo ago

Location Details: India, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings Join Our Team Ready to build the future of eCommerce? Join GoDaddy's global eCommerce platform team and help power the critical systems behind catalog, pricing, ordering, provisioning, and renewals for millions of customers worldwide. Reporting to a Director of Product Management, you'll help enhance every stage of the customer journey while driving innovative agentic solutions that improve experiences, unlock growth opportunities, and redefine what's possible in digital commerce. If that sounds exciting, we'd love to meet you What you'll get to do... You'll lead product initiatives across GoDaddy's eCommerce platform, shaping the roadmap and driving execution for capabilities spanning catalog, pricing, ordering, provisioning, and renewals. We'll count on you to guide features from discovery through launch, making sure requirements are well-defined and that what we ship meets both customer and business goals You'll partner closely with our engineering teams and other cross-functional collaborators to define requirements, prioritize the backlog, and deliver solutions that balance customer needs, business goals, technical dependencies, and platform investments. We rely on data, experimentation, and customer insight to guide our decisions, so you'll use these tools to validate opportunities, define success metrics, and continuously refine our approach based on what we learn Because our team spans the US, Romania, India, and other partner organizations, you'll build alignment across time zones and cultures, and you'll help support platform reliability

gitmicroservicesai
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C
Coinbase
📍 United Kingdom• Full-time• Remote• From £81.6K/yr
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Operations Senior Associate reporting to the Chief Operating Officer of CB Payments Ltd., you'll be the operational backbone of Coinbase's UK business. You'll own CBPL's financial promotions and asset listings process, lead local product governance, and drive customer experience improvements that shape how Coinbase grows in the UK market. What you'll do: Own and run the end-to-end Financial Promotions and Asset Listings approval workflow for the UK, acting as first-line approver under the three lines of defence model and maintaining a clear audit trail across all in-scope channels Build, improve, and scale UK operational processes and workflows, identifying inefficiencies and driving automation to support new product launches and an evolving regulatory landscape Lead the UK product governance process, coordinating launch timelines and facilitating local stakeholder reviews to ensure new products meet CBPL's regulatory and operational requirements before go-live Prepare governance and senior stakeholder reporting materials that provide clear visibility of financial promotions activity, operational performance, and key risks to ExCo, Board, and Operational forums Partner with the central Customer Experience team to shape and deliver local UK CX initiatives focused on improving onboarding, support outcomes, and customer satisfaction Required Skills and Expe

REMOTEawsaigo
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O
Okta
📍 San Francisco• Full-time• From $143K/yr
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Accelerate your career by joining Okta, the World's Identity Provider, as a member of our Treasury team. We free everyone to safely use any technology — anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. As Treasury Manager, you will be part of Okta's Treasury team, reporting to the Senior Director, Treasury. You will help grow and mature a scalable global treasury practice. The ideal candidate will have strong treasury operations, liquidity management, capital markets, and foreign exchange (FX) experience at an established global public company. You will work on strategic projects in a cloud-first environment where you can apply your experience providing strong financial support to help Okta deliver world-class products to our thousands of global customers. Responsibilities: Oversee daily global liquidity, manage global cash forecasting processes, and ensure cash management aligns with Okta’s financial goals, policies, and international subsidiary needs. Lead global bank account management including strategic account opening and closing, maintaining signatory lists, KYC compliance, and administration of banking portals. Support capital markets activities, debt/equity issuance, capital structure analysis, and execution of corporate finance stra

awsgitrest
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S
Stripe
📍 New York• Full-time
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities • Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe's enterprise customers • Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction • Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights • Perform business reviews to align on user priorities,

aigorust
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V
Vanta
📍 United States• Full-time• Remote
1mo ago

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior Software Engineer on the Vanta for Government team, you'll set the technical foundation for Vanta's expansion into the public sector: designing the systems, patterns, and architecture that will power compliance programs from the ground up for government vendors and agencies. The Vanta for Government team is building and evolving Vanta's AI-powered platform for government vendors, federal agencies, and State, Local, and Education (SLED) organizations. Our mission is to make government compliance not easy, but easier: helping organizations automate the heavy lifting across complex frameworks like FedRAMP, CMMC, and NIST, strengthen their security posture, and support mission-critical work with greater confidence. You’ll work directly alongside early design partners to shape new capabilities in real time. We’re growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Senior Software Engineer at Vanta: Lead complex projects with multiple stakeholders and engineers to deliver significant impact to our government product line, designing systems that adapt Vanta's core compliance platform to meet the demands of federal agencies, government vendors, and SLED organizations Lead the design and build of net-new product capabilities — including core compliance workflow features that don't yet exist in Vanta's product today — working alongside early design partners to validate and iterate as requirements evolve Partner with

REMOTErestaigo
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C
Coinbase
📍 United States• Full-time• Remote• From $205.8K/yr
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Internal Communications shapes Coinbase's employee experience and reinforces our mission, strategy, and culture. This Senior Internal Communications Manager role is an individual contributor reporting to the Director of Internal Communications. They will partner directly with executives and senior leaders to tell powerful stories, drive change, and define what best-in-class internal comms looks like in an AI-native company What you’ll do: Define and own the internal communications strategy for your portfolio of stakeholders, serving as a trusted advisor to senior leaders on messaging, approach, timing, etc Ensure employees have the information and context they need to do their job. Create and improve systems, including AI-powered tools and workflows, that scale communications across a globally distributed, remote workforce. Measure the effectiveness of communications programs, leveraging data for continuous improvement Develop a deep understanding of the company mission, strategy, and culture to reinforce in all communications. Proactively identify and implement AI-native approaches to internal communications, from content creation and personalization to measurement and feedback loops, raising the bar for what the function can deliver at scale. Support and execute org or company-wide live events (i.e. drafting talking points, advising on event

REMOTEreactawsai
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L
Lyft
📍 Toronto• Full-time• From C$108K/yr
1mo ago

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Trust & Safety function at Lyft is dedicated to keeping every Lyft ride safe for both riders and drivers. We build and maintain the tools, features, and systems that deter bad actors, protect vulnerable populations, and reinforce trust across the platform. As an Backend Engineer working on Trust & Safety, you'll work at the intersection of product, design, engineering, and policy to ship high-impact safety features to millions of users. Responsibilities: Drive high-impact projects and innovate new solutions to provide the best user experience. Work closely with cross-functional teams and partner teams to develop solutions based on technology and business needs, and advance team’s goals and priorities Independently lead features from idea to positive execution and launch Unblock, support and communicate with internal partners to achieve results Write well-crafted, well-tested, readable, maintainable code Utilize your expertise in Python, Golang, AWS to deliver robust and scalable solutions Participate in code reviews to ensure code quality and distribute knowledge, as well as on call rotations Share your knowledge by giving brown bags, tech talks, and promoting appropriate tech and engineering best practices Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or related field or relevant work experience 3+ years of software engineering industry experience Extensive experience in object oriented programming, ideally in GoLang or Python Experience in backend software development of distributed systems and concurrency Strong oral and written communication skills, and ability to collaborate with and influence cross-functional partners Benefits: Extended health and dental coverage options, along with life insurance and disability benefits Mental health benefits Family bui

pythonawsai
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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Tech Recruiting team is fuelling Stripe’s regional growth by aligning world-class engineering talent with our most critical business challenges. We don’t just hire, we integrate Stripe’s operating principles into every interaction, ensuring a candidate experience that is as seamless as our products. By blending data-driven insights with compelling storytelling, we serve as strategic advisors to our leaders and shape the future of Stripe. What you’ll do To support our long-term objectives in the region, we are seeking a strategic partner to scale our Technology teams across APAC. In this role, you will manage the full recruitment lifecycle while advising leadership on talent strategy and market insights. We are looking for colleagues who value a continuous learning environment and are committed to improving our processes through thoughtful experimentation and collaborative feedback. Responsibilities Build strong partnerships with hiring managers and cross-functional teams, including Compensation, People, Finance, Recruiting Operations, and business leaders, to align on hiring priorities and deliver against headcount plans. Work closely with stakeholders to translate changing business needs into practical recruiting plans, clear ownership, and timely actions. Lead the day-to-day execution of recruiting plans, including sourcing, candidate outreach, interview process management, offer supp

financerecruitment
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O
OpenAI
📍 San Francisco• Full-time• Remote
1mo ago

About the Team Platform Partnerships builds and grows the relationships that extend OpenAI products through the world’s most important technology platforms. The team works across Product, Engineering, Research, Go-to-Market, Legal, Finance, Marketing, Policy, and Operations to turn partner opportunities into durable product experiences and business outcomes. We’re hiring a Partner Manager, Monetization to help build, scale, and manage a portfolio of strategic platform and monetization partnerships. You will drive day-to-day strategy and execution, help shape joint roadmaps and commercial opportunities, and translate shared ambition into measurable adoption, usage, revenue, distribution, and product impact. This is a hands-on individual-contributor role for a skilled generalist who can move between partnership strategy and detailed execution. You will own day-to-day execution across priority relationships, collaborate with senior partnership leads and cross-functional teams, create structure where playbooks are still emerging, make sound decisions with incomplete information, and step into the product, commercial, and operating details required to move work forward. In this role, you will: Drive day-to-day partnership strategy and execution across priority partners, working closely with Product, Engineering, Research, Go-to-Market, Legal, Finance, Marketing, Policy, and Operations to align roadmaps and deliver outcomes. Own a portfolio of strategic partnerships as businesses: set direction, prioritize opportunities, and drive outcomes aligned with OpenAI’s product and company goals. Contribute to multi-year expansion strategies and joint plans that connect product roadmaps, commercial opportunities, go-to-market motions, and measurable outcomes. Support complex deal execution and commercial negotiations from partner evaluation through product integration, launch, expansion, and renewal. Operate as a cross-functional driver, aligning internal teams and external partne

REMOTEartificial intelligenceaifinance
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: At CVS Health, we are focused on transforming health care for our customers, and on making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart, every day. Our Retail Store Managers play a critical role in building and leading teams to consistently deliver on our brand promise. As a CVS Health Store Manager (SM), you will be a single-unit retail leader responsible for leading your team to achieve operational and service excellence. The SM will achieve success through managing, inspiring and coaching their direct reports, consisting of Front Store (FS) crew and FS management positions. The SM will lead the store team through effective communication, consistent application of SOPs and best practices, provisioning of appropriate support to all departments, and scheduling to the needs of the business. A model for all, the SM will demonstrate CVS Health’s Heart At Work behaviors, HelpingWithHeart Actions, and will lead their team to do the same. Primary Roles and Responsibilities: To successfully operate their retail location, the Store Manager is specifically responsible to: Cultivate an

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Godaddy
📍 British Columbia• Full-time• From C$107K/yr
1mo ago

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ Remote: This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. About the Team Global Compute builds and operates the core cloud infrastructure that engineering teams rely on every day. We provision and manage AWS accounts across the company, operate the network backbone that connects them, and maintain the security guardrails that keep those environments safe, compliant, and scalable. We believe reliability is an engineering challenge, not an operations task. We automate repetitive work, build for scale before it becomes a problem, and invest heavily in observability to identify issues before they impact the business. What you'll get to do... Operate and scale AWS production infrastructure, owning the health of services that provision, secure, and manage accounts across GoDaddy AWS organisations. Design, build, and maintain cloud platform capabilities using Python, CloudFormation, AWS CDK, and automation-first practices. Drive cost optimisation initiatives that improve efficiency and deliver measurable business impact. Improve observability through monitoring, alerting, dashboards, and operational tooling. Participate in on-call rotations, lead incident response efforts, and drive long-term reliability improvements through blameless post-incident reviews. Support strategic AWS initiatives across networking, identity, governance, and multi-account architecture. Review code and designs, contribute documentation and operational runbooks, and mentor fellow engineers. Leverage AI-assisted tooling to improve engineering productivity, accelerate automation, and reduce operati

pythonawsci/cd
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C
Coinbase
📍 United Kingdom• Full-time• Remote• From £76.5K/yr
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Coinbase Internal Audit team is an independent, risk-based function that helps protect and strengthen the company by evaluating the effectiveness of governance, compliance, risk management, and control processes. Operating as the third line of defense, the team partners across the business to deliver objective assurance and practical recommendations that improve operations, support regulatory readiness, and help Coinbase scale with confidence. Coinbase is looking for an Associate Manager to join the Internal Audit team, focused on Financial Crimes Compliance (FCC). This role is based in the United Kingdom (Remote) and will report to the Internal Audit Manager. This individual will take a lead role in executing FCC audits end-to-end, from planning through reporting and validation, while also mentoring junior team members and beginning to take on audit leadership responsibilities. This individual has solid experience working in or with FinTech or financial services, a working knowledge of the applicable regulatory environment, and demonstrated ability to independently manage audit engagements with minimal oversight. What you’ll do: Lead FCC audits from planning through reporting, demonstrating working knowledge of regulatory requirements across the U.S. and globally Own audit scoping, stakeholder management, fieldwork execution, data analysis, and vali

REMOTEawsaigo
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Location Details: At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ Remote: This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. About the Team Global Compute builds and operates the core cloud infrastructure that engineering teams rely on every day. We provision and manage AWS accounts across the company, operate the network backbone that connects them, and maintain the security guardrails that keep those environments safe, compliant, and scalable. We believe reliability is an engineering challenge, not an operations task. We automate repetitive work, build for scale before it becomes a problem, and invest heavily in observability to identify issues before they impact the business. What you'll get to do... Operate and scale AWS production infrastructure, owning the health of services that provision, secure, and manage accounts across GoDaddy AWS organisations. Design, build, and maintain cloud platform capabilities using Python, CloudFormation, AWS CDK, and automation-first practices. Drive cost optimisation initiatives that improve efficiency and deliver measurable business impact. Improve observability through monitoring, alerting, dashboards, and operational tooling. Participate in on-call rotations, lead incident response efforts, and drive long-term reliability improvements through blameless post-incident reviews. Support strategic AWS initiatives across networking, identity, governance, and multi-account architecture. Review code and designs, contribute documentation and operational runbooks, and mentor fellow engineers. Leverage AI-assisted tooling to improve engineering productivity, accelerate automation, and reduce operat

pythonawsci/cd
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