We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Store Manager In Training (SMIT) job is a development focused role that is crafted to prepare you for a CVS Store Manager position. The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative training over the span of 16 weeks. We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Some of the skills needed for this role are: Communicate well verbally and in writing to support and lead your team. Perform customer care duties to provide high levels of service. Execute merchandising strategies to support store sales growth. Manage the store inventory and assets to maintain profitability. We are invested in your growth and anticipate that you will be as well. We expect our SMIT's to: Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program. Support your store as management team member and lead in a manner that is consistent with CVS values and p
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Role overview
Job description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary:
At CVS Health, we are focused on transforming health care for our customers, and on making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart, every day. Our Retail Store Managers play a critical role in building and leading teams to consistently deliver on our brand promise.
As a CVS Health Store Manager (SM), you will be a single-unit retail leader responsible for leading your team to achieve operational and service excellence. The SM will achieve success through managing, inspiring and coaching their direct reports, consisting of Front Store (FS) crew and FS management positions. The SM will lead the store team through effective communication, consistent application of SOPs and best practices, provisioning of appropriate support to all departments, and scheduling to the needs of the business. A model for all, the SM will demonstrate CVS Health’s Heart At Work behaviors, HelpingWithHeart Actions, and will lead their team to do the same.
Primary Roles and Responsibilities:
To successfully operate their retail location, the Store Manager is specifically responsible to:
- Cultivate and maintain a healthy talent pipeline, including oversight of front store and cross-trained colleague performance and development, contributing to career progression, involving hiring, training, performance management, and where required, termination of employment
- Ensure appropriate staffing to operate store successfully by scheduling to demand, consistently creating and publishing the schedule 3 weeks in advance, and maintaining financial stewardship of store labor spending
- Improve store performance measures (sales, service, loyalty, shrink, compliance, etc.) by coaching colleagues and working within the #OneTeam dynamic to identify and address barriers to operation
- Maintain a safe and high-quality working environment that complies with all regulatory and company standards
- Oversee timely and quality training of front store and cross-trained colleagues
- Conduct regular check-ins with all direct reports to track business goals and maintain team engagement
- Maintain a strong working relationship with Rx DL, Pharmacy Manager, pharmacy team and any other in-store teams (e.g., Minute Clinic, etc.) to foster a #OneTeam mentality and support a holistic total store staffing pipeline
- Partner with FS DL to establish store priorities, implement new initiatives, and engage all colleagues
- Act as an ambassador for CVS Health through professional behaviors and positive engagement within the community
Education:
- High school diploma or general equivalent education (GED)
Required Qualifications:
- Must be 18 years of age
- Completion of all required training for current role within required timeframe
- Hight school diploma or general equivalent development (GED)
- 1-3 years of prior relevant work experience
- Work flexible schedules including early morning and evening shifts according to store needs and operating hours; two closing shifts per week and four weekend shifts per month are required at a minimum
- Examples:
- Store Manager is scheduled consistently four Saturday OR Sunday shifts each month equating to working a total of four weekend shifts per month
- Store Manager is scheduled a Saturday and Sunday shift in the same weekend, with two weekends on per month equating to working a total of four weekend shifts per month
- Examples:
- Lift and exert up to 50 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
- Ability to stand and walk for an extended amount of time
Preferred Qualifications:
- Pharmacy Technician Licensure
- Bachelor’s degree
Anticipated Weekly Hours
45Time Type
Full timePay Range
The typical pay range for this role is:
$56,000.00 - $90,000.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
What they are looking for
Skills & requirements
Qualification
High school diploma or general equivalent education (GED)
Hiring company
Cvshealth
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