Support Delivery Lead Jobs

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord seeks a seasoned Data Engineer, focusing on our advertising product data. In this role, you will drive technical vision and strategy for ads data engineering in support of our ML initiatives while building and maintaining sophisticated data pipelines, datasets, and analytical tools. You will lead cross-functional initiatives to transform our advertising products through data-driven insights and mentor fellow engineers to deliver exceptional results. This role works heavily with Data Science, Machine Learning, and product. If leading technical innovation, architecting scalable solutions, and empowering teams through data excites you, we encourage you to make a move! What You'll Be Doing Design and own core ads data models : fact/dim tables, canonical datasets, and aggregation layers that power delivery, measurement, targeting, attribution, and ML use cases. Build and maintain the ML data that enables ads ranking, delivery, and targeting - including feature development, label generation workflows, intra-day training, and ML input observability to catch data quality issues before they degrade model performance. Build conversion measurement pipelines and integrate third-party attribution data - including Conversion Attribution and Mobile Measurement Partner (MMP) integrations (Adjust, AppsFlyer, Singular) - ensuring attribution accuracy and data parity across measurement surfaces. Build batch and near real-time pipeline infrastructure across the ads ecosystem - pushing toward lower-latency data for ML and reporting use cases on our BigQuery + dbt + Dagster stack. Partnering with Data Platform on lau

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Complex Tax Operations team supports the TaxJar product and broader Tax Operations and Delivery teams by increasing operational effectiveness. The team resolves complex operational issues and escalations while helping the organization to support new capabilities before they scale. What you’ll do As technology evolves, so do our tax reporting requirements and filing capabilities. Our indirect obligations and filing requirements continue to grow with the business, and we are looking for someone who can not only maintain but help further build our path to global sales tax execution. This individual will need to be well versed in indirect non-US tax requirements, registration and filing, and be able to work with our talented cross-functional teams who support the indirect tax function. Responsibilities Own high-risk, cross-functional escalations that do not have a clear playbook Drive accountability through metrics, project tracking, and operational reporting Investigate recurring issues and identify root causes Partner cross-functionally to remove blockers and prevent repeat failures Serve as an escalation partner for issues requiring leadership visibility, root cause thinking, or coordinated resolution Support operational readiness and respond quickly to external changes impacting the organization Ensure timely follow-through and closure on issues, decisions, and action items Provide visibility into friction points, risks

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s global demand campaigns team delivers marketing campaigns that drive awareness and engagement for our audiences, solutions, and products worldwide. Working closely with sales and marketing teams, our campaigns support Stripe’s larger business objectives and deliver impact. We build, deliver, monitor, and evolve campaign delivery across a broad suite of content, tactics, and channels. Using a broad suite of metrics, we continuously measure our work and refine our strategies to improve outreach, enhance the customer journey, and support revenue growth for the organization. What you’ll do In this role, you'll quarterback the integrated campaign strategies, plans, and playbooks focused on Stripe’s stablecoin and crypto products (including Bridge). You'll champion the needs of the core audiences for this product area, holding deep market and audience insight and direct business accountability. You'll lead a large, global, cross-functional workstream to build campaign strategies and content, then work with regional teams to craft local strategies and to deliver activations through integrated channels. You'll capture performance against all of your efforts, analyze results, and share learnings to drive continuous improvement and impact. Ultimately, you'll be accountable for acquisition, engagement, and pipeline growth. The ideal candidate Excels in leading and driving large, complex, global campaigns or programs Has strong analytics skills

About the Team OpenAI, in close collaboration with our capital partners, is building the world's most advanced AI infrastructure ecosystem. The Scaling Analytics team serves as the data backbone for this effort, enabling leaders and operators to make informed decisions across infrastructure deployment, hardware operations, supply chain, capacity planning, and site execution. As OpenAI’s Industrial Compute expands across an increasing number of global data center campuses, the complexity of managing infrastructure capacity, hardware health, supply flows, and operational performance continues to grow. Scaling Analytics develops the data models, pipelines, metrics, and reporting systems that transform fragmented operational data into actionable insights, helping OpenAI operate infrastructure at unprecedented scale. About the Role We are seeking a Data Engineer to help build and scale the analytical foundations that power OpenAI's infrastructure organization. This individual will partner closely with Hardware Operations, Capacity Planning, Supply Chain, Infrastructure Delivery, Finance, and Engineering teams to create reliable data products that support critical operational and strategic decisions. Today, much of the team's expertise is concentrated within several highly specialized domains including hardware health, GPU attribution, and supply analytics. As Stargate grows and new sites come online, the demand for analytics support continues to expand across both existing and emerging problem spaces. This role will increase the team's ability to move quickly, reduce operational bottlenecks, and provide additional depth across critical infrastructure analytics functions. The ideal candidate combines strong data engineering fundamentals with an ability to navigate ambiguous operational environments, translating complex infrastructure problems into scalable data solutions that improve visibility, decision-making, and execution. Key Responsibilities Design, build, and maint

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and clients. As an Account Director focused on Professional Services, you will partner with leading global consulting firms, systems integrators, IT services providers, and business process outsourcing organizations to help them transform how they deliver services, increase workforce productivity, accelerate software development, and build AI-powered offerings for their clients. This role is a mixture of technical understanding, executive engagement, strategic partnership, and value-driven selling. You'll work closely with customer executives to identify high-impact AI opportunities across consulting, delivery, engineering, operations, and managed services while collaborating internally with researchers, engineers, and solution strategists to bring these capabilities to market. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure, helping some of the world's largest professional services organizations reimagine how work is delivered with AI. This role is based in San Francisco or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. We are open to US-based remote candidat

About the Team OpenAI, in partnership with our capital and technology partners, is building a global network of advanced datacenters to support the most demanding AI workloads. The Industrial Compute team ensures that all datacenter systems are manufactured, delivered, and commissioned to the highest standards of quality, reliability, and performance. We work closely with manufacturing partners, engineering teams, and operations staff to ensure that every component is delivered ready for installation, startup, and long-term service. About the Role We are seeking an experienced Quality Engineer (QE) to drive Product and Site Quality initiatives across OpenAI’s infrastructure ecosystem. In this role, you will establish, implement, and manage a comprehensive, quality-focused program across our global supply chain network, ensuring excellence from design through deployment. You will be responsible for end-to-end quality of finished products, as well as maintaining and elevating manufacturing site quality standards. Working cross-functionally with Design (NPI) and Engineering teams, you will help achieve First Pass Yield (FPY), quality, and reliability targets. This includes leading site and fixture validation efforts, driving yield improvement initiatives (Yield Bridge, CPI), and implementing robust corrective and preventive actions (CAPA) to resolve issues at their root cause. In addition, you will play a key role in supplier quality management, assessing and qualifying new vendors, overseeing ongoing supplier performance, and ensuring readiness for future business awards. You will lead vendor audits, monitor key performance metrics, and coordinate corrective actions to ensure predictable delivery schedules, reduced operational risk, and high system reliability. By partnering closely with external suppliers and internal Engineering and Operations stakeholders, you will help ensure OpenAI’s datacenter infrastructure is delivered on time, meets the highest quality standa

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Manager, Events & Experiences is responsible for leading the strategy and execution of D&B’s owned event portfolio, including customer-facing programs (roundtables, advisory boards, conferences, and webinars) and high-touch internal executive experiences. This role translates enterprise event strategy into high-impact programs that deepen customer engagement, strengthen executive relationships, and support business priorities. The role leads a small team and ensures consistent delivery of elevated, “white-glove” experiences across internal and external audiences.

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. At Dun & Bradstreet, we turn data into insights that help businesses grow. As a Senior Industry Consultant-Manufacturing for Utilities, Manufacturing, and Other Industries (UMO), you will play a key role in bringing this mission to life. Sitting at the intersection of industry expertise, data, and technology, you will transform ideas into scalable, real-world solutions that create measurable value for clients. You will work closely with sales, product, and data teams to shape use cases, support customer engagements, and drive execution from concept to delivery.

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Specialist Economist will be responsible for delivering high-quality impact assessment reports, white papers, policy research, and revenue-generating research studies. The incumbent will independently drive Economic and Social Impact Assessment (ESIA) engagements, ensuring methodological rigor, analytical excellence, and timely delivery. The role involves conducting primary and secondary research, performing quantitative and qualitative analysis, developing actionable insights, and preparing client-ready reports and presentations. The individual will collaborate closely with internal stakeholders, clients, policymakers, and industry participants to understand business requirements, provide evidence-based recommendations, and contribute to thought leadership initiatives that support client objectives and business growth. Work Location: 4 days a week from the BKC, Mumbai office and 1 day a week from the Turbhe, Navi Mumbai office.

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Full Stack Data Engineer is responsible for designing, developing, supporting, and enhancing Trade Operations applications, data pipelines, and cloud-based services that power the end-to-end Trade data lifecycle. This role combines software engineering, data engineering, cloud technologies, and operational support to ensure Trade data is processed accurately, securely, and efficiently from ingestion through product delivery. The engineer will partner closely with Trade Operations Analysts and Technology teams to build scalable solutions, automate manual processes, improve data quality, modernize legacy platforms, and support strategic initiatives such as market onboarding, cloud migration, and AI-driven process improvements.

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Global Account Manager for Banking is responsible for managing, retaining, and expanding a portfolio of large, complex global accounts with operations across multiple geographies. This role owns the global commercial relationship, drives revenue growth through renewals, upsell, cross-sell, and solution expansion, and ensures consistent value delivery across regions. The Global Account Manager acts as a trusted advisor to senior client stakeholders, coordinating internal regional sales teams, client success, product, and delivery resources to execute global account strategies that support long‑term customer success and sustainable company growth.

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Product manager Go-to-Market (GTM) is responsible for leading the strategy, planning, and execution of launch and post-launch activities relating to D&B’s software partnerships, as well as our Industry vertical practices. They work closely with cross-functional teams including strategic partnerships, industry practice leads pricing, marketing, sales, sales enablement, implementation, delivery, and customer success to ensure a seamless and impactful introduction to the market with the alignment across all key teams globally. This role focuses on maximizing D&Bs value proposition & growth objectives by ensuring our services are available and fully activated via the best partnerships & industry verticals. Comfortable collaborating regularly with European team members and willing to work across varying time zones to support global business needs.

About the Role: We are seeking a Business Operations Manager to drive end-to-end operations for our Telecom Value-Added Services (VAS) business. The role will be responsible for ensuring seamless execution of telecom operations, managing operator relationships, coordinating with cross-functional teams, and driving operational excellence across business initiatives. Key Responsibilities: - Own and manage end-to-end business operations for Telecom VAS products and services. - Act as the primary point of contact for telecom operator partners and ensure smooth execution of day-to-day operations. - Build and maintain strong relationships with key stakeholders across telecom operators and internal teams. - Monitor operational performance, identify issues proactively, and drive timely resolution. - Coordinate with Product, Technology, Content, Finance, and other cross-functional teams to ensure seamless service delivery. - Manage operator onboarding, service launches, and ongoing operational requirements. - Track business KPIs, prepare operational reports, and provide actionable insights to leadership. - Drive process improvements to enhance operational efficiency and customer experience. - Ensure adherence to SLAs, governance frameworks, and business commitments. - Support revenue growth initiatives by working closely with business and partnership teams. Qualifications & Experience: - Bachelor's degree in Business, Engineering, Telecommunications, or a related field. - 7+ years of overall experience with at least 3 years of relevant experience in Telecom VAS, Telecom Operations, Business Operations, or Account Management. - Proven experience in managing telecom operator relationships and business operations. - Strong understanding of Telecom Value-Added Services (CRBT, Digital Content, Subscription Services, or related telecom products). - Experience working with multiple stakeholders in a fast-paced business environment. Required Skills: - Business Operations Man

Become a part of our caring community The Regional Senior TRICARE Community Liaison (TCL) is an important Humana Military representative committed to operational excellence, consistency, and accountability in the administration of TRICARE services within a defined territory in the East Region. You will provide expert guidance to nationally contracted healthcare providers and support facilities who have footprints across both East and West Regions. The primary focus of the Regional Senior TCL is to develop and sustain strong, collaborative relationships with all National Health System providers in the East Region. You will be cover all National contracted providers and large health systems regardless of location or type of care provided. Through clear and concise written and verbal communication, the Regional Senior TCL ensures provider understanding of the TRICARE health plan, TRICARE Policy and Regulations and how to navigate the Military Health System. The Regional Senior TCL is self-directed and uses independent, critical decision-making in managing time, setting priorities, addressing general inquiries, and resolving both straightforward inquiries, complicated problems and concerns raised by providers. This position upholds rigorous operational standards and ensuring consistent, high-quality delivery of TRICARE services. You will support customer service, conduct outreach, maintain network adequacy and access to care. You will manage provider relations and education, and ensure effective provider management within the assigned area. You will lead the review of TRICARE inquiries, complaints, and concerns from beneficiaries, providers, and government personnel, ensuring a resolution through professionalism and integrity. Additional responsibilities involve supporting the implementation of Alternative Payment Methodologies and Demonstration Pilots that adv

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your role at Baxter As the Associate Director, IT Portfolio Manager, you will serve as the primary technology portfolio leader for Baxter's Supply Chain organization, partnering closely with senior business and IT leaders to drive prioritization, governance, planning, and execution across a complex portfolio of strategic initiatives. You will be responsible for ensuring technology investments align to business priorities, deliver measurable value, and are appropriately funded, resourced, and governed throughout their lifecycle. In this highly visible leadership role, you will provide end-to-end accountability from project intake through value realization while leading a team of Project Managers and Program Managers. Acting as both a strategic advisor and hands-on coach, you will help shape investment decisions, facilitate executive prioritization discussions, and ensure successful delivery of projects that support critical business objectives. You will also partner closely with Finance, executive stakeholders, and the PMO Cent