Support Delivery Lead Jobs

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter As a Principal DevOps Engineer, you will provide technical leadership in the design, implementation, deployment, and support of cloud and platform engineering solutions that enable product development teams. You will partner across engineering functions to build scalable, reliable, and secure infrastructure while helping drive operational excellence through automation, observability, and continuous improvement. What You'll Do: Design, implement, and support cloud infrastructure solutions that enable the development and operation of Baxter products and applications. Manage infrastructure, platform, and deployment processes for product teams to ensure reliability, scalability, and performance. Deploy, manage, and troubleshoot containerized applications using Kubernetes and cloud-native technologies. Develop and maintain Infrastructure as Code (IaC) solutions using Terraform to automate infrastructure provisioning and management. Implement and support observability, monitoring, and alert

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. You will make an impact: The eLearning Manager will be responsible for leading a team who develops powerful and comprehensive eLearnings for the elluminate platform, which trains users on the capabilities of the platform and helps them rapidly adopt their processes to maximize the value elluminate delivers. This includes managing the eLearning team and the work, working with SMEs, other team members, and our internal clients to ensure eLearning modules are strategically aligned with learning and development initiatives. As a member of the Global Education and Learning team, our mission is to enable our customers to grow their businesses through self-serve content. Your day to day: Leads the design and development of engaging, self-paced eLearning experiences, including storyboards, courseware, online tutorials, assessments, and other digital learning resources for delivery across major learning platforms. Leverages AI and emerging learning technologies to enhance content development, improve efficiency, support personalization, and elevate the learner experience. Uses learning analytics, evaluation data, and learner feedback to assess content effectiveness and identify opportunities to improve existing courses and inform the development of new learning experiences. Manages the ongoing lifecycle of eLearning content, ensuring materials remain accurate, relevant, engaging, and aligned with evolving product, learner, and business needs. Responsible for content strategy / roadmap, including prioritization, r

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. As a Sr. Analyst, Payroll , you will be responsible for ensuring accurate and timely payroll processing for multiple Baxter manufacturing sites in Puerto Rico. You will maintain payroll and timekeeping systems, support compliance requirements, perform payroll analyses, and partner closely with Human Resources, Finance, and plant leadership to deliver exceptional employee support and operational excellence. Your Team Baxter's Human Resources and Payroll teams play a critical role in delivering a seamless employee experience while ensuring compliance with company policies, regulatory requirements, and internal controls. As part of the team, you will collaborate with HR, Finance, Operations, and other key stakeholders to supp

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensu

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensu

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Reporting to the Director of Global Vulnerability Management, you will serve as a Senior Security Research Engineer and technical lead within SIE’s Global Vulnerability Management team. You will lead complex work that advances our Threat Exposure Management capability and supports our transition to a Continuous Threat Exposure Management operating model, while remaining directly engaged in vulnerability research, analysis, security validation, prioritization, and remediation support. You will partner across Information Security, engineering, technology, and business teams to improve how SIE discovers, prioritizes, validates, and mobilizes action on security risks. You will translate annual TEM goals into defined workstreams, delivery plans, success measures, and repeatable operating practices that improve visibility, decision-making, remediation outcomes, and program scale. Responsibilities Lead complex Global Vulnerability Management workstreams that advance SIE’s Threat Exposure Management capability and transition toward a Continuous Threat Exposure Management operating model across discovery, prioritization, validation, and mobilization. Translate annual TEM goals into defined delivery plans, milestones, success measures, dependencies, and repeatable operating

About the Team Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels. We own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize. About the Role We’re looking for experienced Staff+ engineers with deep iOS or Android expertise and demonstrated experience contributing beyond mobile to frontend web or backend development. You’ll shape and build purchasing and subscription experiences across mobile applications, web, and supporting product APIs. The work spans improving conversion, performance, and reliability, building reusable components, and enabling new product launches. You’ll combine product judgment with technical depth to set direction, lead initiatives across teams, and remain hands-on through implementation and delivery. Approximately 50% of the work will initially be native mobile development, with the remainder across web and product APIs. We’re looking for engineers who enjoy working across the stack and have concrete examples of doing so professionally. Depth in either iOS or Android is required; experience in both is not required. This role is based in San Francisco, with three days per week in the office. In this role, you will: Architect and build purchasing and subscription experiences across native mobile, mobile web, and supporting product APIs. Partner with Product, Design, and Growth to identify customer needs, prioritize improvements, and shape technical direction for purchasing experiences. Improve conversion, performance, and reliability through experimentation, product analytics, and customer insights

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Join the CVS Mail Dispensing Applications Technology team as a Software Development Engineer, where you will play a key role in delivering innovative healthcare technology solutions that support automated mail-order pharmacy operations. This role is responsible for designing, developing, implementing, and supporting software applications that enable critical dispensing processes across multiple integrated systems, including prescription intake, inventory management, filling, scanning, sorting, packing, postage, and reporting. You will work in a collaborative, diverse, and fast-paced environment focused on operational excellence, continuous improvement, and high-quality software delivery. The ideal candidate will bring strong technical expertise, a proven ability to lead complex application development initiatives, and experience partnering with both internal and external teams to drive business outcomes. Responsibilities include: Develop and implement technical solutions for Dispensing Applications Technologies, ensuring adherence to established methodologies, standards, and guidelines. Analyze, design, code, test, debug, and document software applications supporting automated mail-order pharmacy operations. Lead the development and implementation of large-scale and complex application and process redesign/improvement initiatives across

Entry or Associate Procurement Agent Company: The Boeing Company The Boeing Global Services organization has a unique and exciting opportunity for Entry Level or Associate Procurement Agents to join the Supplier Management team located in Long Beach, CA or Seattle, WA . The successful candidate will support procurement activities for aftermarket goods and services in a fast-paced environment while learning new skills, solving challenging problems, and experiencing opportunities to grow in the Supply Chain organization. This position acts as an authorized agent of the company with responsibility for managing all supplier-related activities and the authority to commit company resources through contracts and agreements. Position Responsibilities: Effectively manages priorities for a high volume of supplier purchase orders/contracts Oversee source selection for parts and services Manage contractual documents and binding agreements including preparing, negotiating, executing, and documenting Request for Proposals (RFP), supplier contracts, and purchase orders in accordance with regulatory requirements and Boeing procedures Support Proposal Board activity including gathering supplier cost and lead time inputs to support customer proposals, Requests for Information (RFI), and business development opportunities Gather data for supplier performance evaluation and improvement opportunities to ensure delivery, quality, and financial stability Manages supplier performance, interpreting and enforcing contract terms and conditions Initiate supplier improvement activities, while integrating and aligning with program business unit goals and strategies Communicate and engage with stakeholders to ensure that p

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Position Summary: The Sr. Materials Planner is responsible for ensuring optimal material availability for Illumina's instrument and spare parts portfolio by balancing supply, demand, inventory, and lead-times to support manufacturing, service, and customer needs. Responsibilities: Develop and execute material plans to support instrument manufacturing, service, repair, and refurbishment operations. Monitor material availability and proactively communicate shortages or surplus to prevent supply disruptions in the network. Manage inventory levels to balance customer service, operational readiness, and inventory investment. Review and recommend updates to planning parameters, lead times, and master data. Analyze demand and supply changes, communicate risks and mitigation plans. Partner with Procurement to resolve delivery issues and improve material availability. Support product lifecycle transitions from a material readiness perspective. Collaborate cross-functionally with Manufacturing, Service, Quality, Logistics, and Supply Plan

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Solution Ownership Across APAC Own end-to-end solution design and delivery on Facilities Management and Multi-X pursuits throughout APAC, with full accountability for solution integrity—ensuring every proposal is technically sound, operationally deliverable, and built on defensible assumptions. Cross-Functional Orchestration Orchestrate solutioning activities across engineering, sustainability, technology, finance, and operations SMEs, controlling both the volume and quality of their involvement. This includes coordinating with country teams to identify efficiencies, working in tandem with pricing leads to ensure commercial alignment, and leading requirement-gathering and service-delivery gap assessments grounded in direct IFM operational experience. Peer Collaboration & Team Support Work as a peer within the APAC Solutions Management team—no formal management authority, but expected to actively support teammates on complex or stretched pursuits. You'll bring hands-on IFM operational grounding to sanity-check SLAs, KPIs, and org designs, pick up work when colleagues are under pressure, and contribute to team-wide consistency through example and peer input. Bridge B

About the Team OpenAI’s mission is to ensure that AGI benefits all of humanity. Our Internal Communications team helps employees stay informed, connected, and engaged so they can focus on building and deploying safe and impactful AI. We partner across the company to explain what’s being built, why it matters, and how it connects to our strategy and mission. About the Role We’re looking for an internal communications professional to help employees understand the work happening across OpenAI’s research and product organizations. You’ll translate technical developments, product milestones, and team priorities into clear, useful communications that connect people to the work and to one another. Reporting to the Internal Communications lead for Research and Product, you’ll be the second member of the team dedicated to this part of OpenAI. You’ll independently own specific communications programs and projects within the broader strategy, build trusted relationships with technical teams, and identify stories and information employees need to hear. You’ll also help build practical processes that allow a small team to support a broad and fast-moving organization. This role requires strong writing and editing skills, technical curiosity, and sound judgment. You should enjoy asking questions, making sense of complex information, and moving work forward independently, with guidance from your manager on broader strategy and sensitive issues. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Own recurring communications programs that help employees understand research and product priorities, progress, and upcoming milestones. Lead communications for defined projects and initiatives, developing plans, gathering input, drafting content, coordinating reviews, and managing delivery. Translate complex technical and research concepts into accurate, accessible

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Waste & Error Certified Coding Manager is responsible for leading the Certified Coding Analyst and W&E Team Lead roles that conduct medical claim reviews and coding audits to identify billing errors, waste, abuse, fraud, and payment integrity opportunities. The Manager provides direct people leadership, establishes operational priorities, ensures consistent application of coding and billing requirements, and is accountable for team productivity, quality, service levels, compliance, and employee development. This role partners closely with the W&E team lead, who provides day-to-day technical guidance and subject matter support to the coding team. The Manager retains accountability for staffing, performance management, workload oversight, escalations, audit readiness, process improvement, and delivery of business outcomes. The position also represents the team in discussions with senior leadership, Medical Directors, Legal, Compliance, Analytics, Operations, and other Payment Integrity partners. Primary Responsibilities People Leadership & Team Development Lead, coach, and develop a team of Certified Coding Analysts and Senior Certified Coding Analysts. Establish clear role expectations, performance goals, productivity standards, quality requirements, and accountability measures. Conduct regular perfor

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary At CVS/Aetna, we're pioneering a total approach to health and wellness. As a Decision Scientist on the Analytics & Behavior Change team, you'll build industry-leading analytics, data, and technology platforms to help reimagine health care. This position will play a critical role within a cross-functional team, delivering powerful solutions. Utilization Management (UM) ensures consistent delivery of the right care, in the right setting, by the right people. The UM Data Science team leverage data, analytics and AI solutions to transform UM operations and optimize provider and member experience. Develop analytic solutions to optimize Utilization Management in healthcare Explores, examines and interprets large volumes of data in various forms Performs analyses of structured and unstructured data to solve moderately complex business problems Utilizing advanced statistical techniques and mathematical analyses Develops data structures and pipelines to organize, collect and standardize data that helps generate insights and addresses reporting needs Uses data visualization techniques to effectively communicate analytical results and support business decisions Creates and evaluates the data needs of assigned projects and assures the integrity of the data </u

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Sentry's Infrastructure Engineering team is what makes operating Sentry simple, safe, and seamless for every other engineering team in the company. They build the internal control platforms, configuration systems, traffic routing, and automation that let product engineers operate services safely at scale without needing deep infrastructure expertise themselves. As the Engineering Manager for Infrastructure Engineering, you'll lead a team of engineers building the tools that power Sentry's growth: internal admin and change management tools, configuration automation, and the routing layer that underlies Sentry's architecture. You'll be responsible for technical vision, team health, system reliability, and partnership with engineering teams across the company who depend on your team's tools every day. You'll work closely with leaders across Infrastructure, Platform, and Production Engineering to shape how Sentry scales its operational model as the company grows. In this role you will Lead a team of engineers building the internal control platforms that every engineering team at Sentry relies on to operate services safely. Drive the evolution of Infrastructure Engineering's platform, including configuration management, traffic routing and environment controls Own the team's technical direction, contributing to key decisions on API architecture, internal tooling design, and automation frameworks. Nurture and grow engineers at different levels, providing support through coaching, mentorship, and career development. Foster an inclusive, high-performing team culture focused on ownership, learning, and delivery. Partne