Support Delivery Lead Jobs

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for experienced software engineers from a variety of disciplines. We are growing our team with people who want to build, improve and incorporate technologies that make the lives of our community more enriched. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that empower us to iterate quickly, while focusing on delighting our passengers and drivers. As a Senior Software Engineer on the Marketplace team, you will lead work streams to improve business operations in Lyft’s Marketplace. You'll design AI driven data analytics platforms, data pipelines and metric governance systems that our business leaders use on a daily basis to make key strategic decisions. You will partner with business leaders and data scientists across our organizations to enable running the business more efficiently. Responsibilities: Help define the roadmap and architecture based on technology and business needs Drive AI innovation for business analytics and operations Write well-crafted, well-tested, readable, maintainable code Have a good grasp and ability to explain the various tradeoffs made in decisions Participate in code reviews to ensure code quality and distribute knowledge Lead projects from idea to positive execution Incorporate considerations for business context and failure modes in your work Proactively participate in resolving ongoing incidents Unblock, support, effectively communicate, and obtain buy-in across teams to achieve results Share your knowledge by giving brown bags, tech talks, and evangelizing appropriate tech and engineering best practices Experience: 5+ years of software engineering industry experience with a high level programming language (bonus points for experience with Python or Go) AI Experience in Agen

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Marketplace teams are at the heart of our products and decision-making, owning everything from rider pricing to driver earnings, incentives, and efficient matching. We’re looking for passionate, driven engineers to build systems that empower our riders and drivers to have the best transportation experience possible through prediction, adaptivity, and personalization. We’re looking for someone who is excited about working in a fast-paced, innovative, and impactful environment to create reliable solutions to distributed computing, ML, and data problems. The Pricing team is a centerpiece of Lyft’s Marketplace org, determining prices for all rideshare products and supporting new initiatives. Rider Engagement develops rider-facing engagement levers and optimizes user pricing experience to drive both short term and long term business outcomes. We work with Product & Science to solve and implement complex pricing requirements, balancing the needs of riders, drivers, and the business goals. As an owner of one of the most critical flows in the company, you will work on a wide array of challenges such as latency-sensitive concurrency problems, large scale distributed systems, and experimentation. If you’re interested in playing a large part in demand / supply management and improving the Lyft customer experience, this could be a great fit for you. Responsibilities: Drive high-impact projects and innovate new solutions to provide the best user experience. Work closely with cross-functional teams and partner teams to develop solutions based on technology and business needs, and advance team’s goals and priorities Independently lead features from idea to positive execution and launch Unblock, support and communicate with internal partners to achieve results Write well-crafted, well-tested, readable, maintaina

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is in a defining moment — from turnaround to international growth, from traditional rideshare to the autonomous future. The Chief of Staff to the CEO sits at the center of that transformation, serving as a force multiplier for CEO David Risher and the senior leadership team. This is a rare opportunity for a builder, strategist, and trusted advisor who can operate at altitude while staying close to the detail. The Chief of Staff to the CEO is the CEO's most trusted operational and strategic partner. You will: Own the rhythms, narrative, strategy, and operations of the Executive Office, translating the CEO’s vision into organizational execution across Lyft. Work in lockstep with our Executive Business Partner to ensure the CEO and executive team operate at their highest and best use at all times. Lead the internal community of Chiefs of Staff that act as the operational backbone for the company This role demands exceptional range: you'll build organizational frameworks, draft corporate strategy, manage high-stakes communications, run executive meetings and offsites, hold confidential context with grace, and know when to drive decisions and when to get out of the way. You are here to make the organization smarter, faster, and more aligned. Responsibilities: Executive partnership & decision support Serve as a strategic thought partner and sounding board for the CEO on organizational strategy, business priorities, and leadership effectiveness Prepare the CEO for high-stakes meetings, board sessions, investor engagements, and external appearances — including briefing materials, talking points, and post-meeting follow-through, whether drafted by you or in partnership with cross-functional partners Identify decisions that need to be made, surface the right information at the right

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: This is an exciting opportunity to work at the intersection of operations, finance, and strategy—helping Airbnb optimize its vendor partnerships and workforce capabilities. You’ll gain exposure to a wide range of stakeholders and be empowered to drive real impact in a dynamic, global organization. The Difference You Will Make: The Financial Operations Specialist will provide operational and strategic support to the Workforce & Vendor Excellence Organization at Airbnb. This role will be pivotal in supporting critical processes such as: contracting, invoicing, and financial oversight for our vendor ecosystem. The Specialist will act as a liaison between cross-functional partners—including Strategic Finance, Procurement, Legal, Accounts Payable, Workforce Management and others—to drive efficiency for the Workforce & Vendor Excellence Organization by supporting global vendor headcount tracking, vendor incentives, and overall vendor financial governance. A T

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is hiring a bright, dynamic, and self-motivated attorney with at least 5 years of legal experience to join our Legal team. The successful candidate will be adaptable, driven, and energized by a fast-paced environment where priorities can shift and no two days look quite the same. You will partner with and provide legal guidance to teams across the company – including in the Partnerships, Product, Marketing, Engineering, and Public Policy organizations – on initiatives that influence all aspects of Lyft’s business. The legal issues you’ll encounter are complex and continually evolving, so you’ll need to assess and advise on an ongoing basis using a creative and pragmatic approach. Responsibilities: Advise Lyft product teams as they develop, launch, and operate a wide range of new products and features across multiple lines of business Draft, review, and negotiate legal agreements involving complex partnerships and technology transactions; serve as the primary legal counsel for these partnerships, from ideation to product implementation Provide practical and creative legal advice and support on business matters in a fluctuating and fast-paced environment Integrate with cross-functional partners and their teams (including business development managers, product managers, and marketing managers) and serve as the voice of Legal throughout the product development process and related marketing initiatives Develop and drive comprehensive, long-term legal strategies that balance risk and business objectives Prioritize your workload to meet goals and deadlines in an environment where business priorities sometimes shift Assist other teams with projects on an as-needed basis Experience: Law degree and membership in at least one state bar with good standing 5+ years o

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a member of the Lyft family of companies, although it operates as its own separate and distinct entity within that family of companies. Flexdrive’s mission is to offer drivers diverse car rental options according to their needs. Flexdrive is a fleet management company that manages roughly 15,000 vehicles, that enables scale and structure for vehicle acquisition, lifetime value maximization and vehicle remarketing needs and is building the future of AV fleet management with operations in the US and Europe. We are looking for an experienced business operations professional who is passionate about developing Flexdrive’s systems, processes, and operations. In this role, you will focus on Flexdrive’s core business operations and financial responsibilities including financial reporting, cash management, vendor management, budgeting/forecasting and fleet management initiatives In addition, this individual will build Flexdrive’s internal processes that will streamline financial reporting across multiple focus areas (vehicle acquisition, vehicle remarketing, salvaged vehicles, recoveries, and stolen vehicles). You'll act as a subject matter expert across multiple business verticals: owning month-end close deliverables, identifying anomalies in complex invoice workflows, supporting cash reconciliations in partnership with accounting, and working closely with cross-functional operational teams to build a full understanding of the business and uncover gaps to close. This role is centered on Flexdrive's rental business, with the potential to grow into AV fleet support as the business scales and the role evolves. The ideal candidate thrives in a fast-paced culture within a complex space, brings deep analytical rigor and a strong finance foundation, and has a proven track record of wo

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Relevance and Personalization team at Airbnb is responsible for search and recommendation across the entire Airbnb digital platform. Be a leader in the team working on critical, impactful projects with focus on developing end-to-end ranking algorithms and ecosystems for optimizing multiple critical business objectives. The Difference You Will Make: We build cutting-edge AI technologies across the end-to-end search ranking product stack w.r.t. data pipelines, feature and model innovations, serving and experimentation efficiency, leveraging rich signals from various types of data (structured, sequential, image, text, etc) at Airbnb. We collaborate closely with teams across Airbnb to develop the ranking solutions and support a healthy marketplace for hosts and guests to further Airbnb’s mission of creating a world where people can Belong Anywhere. Some past publications from the team can be found here: https://sites.google.com/view/airbnb-relevance-publications/home A Typical Day: Work with large scale structured and unstructured data, build and continuously improve cutting edge Machine Learning models for Airbnb product, business and operational use cases. Work collaboratively with cross-functional partners including software engineers, product managers, operations and data scientists, identify opportunities for business impact, understand, refine, and prioritize requirements for machine learning models, drive engineering decisions, and quantify impact. Hands-on develop, productionize, and operate Machine Learning models and pipelines at scale, including both batch and real-

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our EMEA Key Account Management Team is growing and we want you to be part of it! The EMEA Key Accounts team manages the partnerships with Regional API Software providers and Enterprise Property Managers. The key goal is to grow the share of high quality stays by optimising supply at scale leveraging strategic account management, programs, incentives, and product solutions. The Difference You Will Make: As a Senior Key Accounts Manager, you will be managing partner relationships with strategic Enterprises & API Connectivity partners. You will be responsible for recruitment, enablement and optimization of our strategic partnerships and become their trusted advisor with the aim to become their number one partner and accelerate growth and performance on both sides. You will be reporting to the Key Accounts Team Lead, EMEA. This role is based in either Paris or Barcelona (hybrid, 2-3 days a week in the office), and is not eligible for relocation support. A typical day: Own a portfolio of Airbnb’s key partners and act as the key representative for these partners. Execute a global win-win strategy for your portfolio that drives value to all parties and positions Airbnb as a top strategic partner across all distribution channels. Develop strong and trusting relationships with executives and decision makers/key influencers within your API & Enterprise customers portfolio, ensure that the partnership is held to the highest industry standards and that commercial agreements as well as SLAs are met. Analyze data and utilize data-driven recommendations

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is powered by our Guests & Hosts. Our teams work on everything from driving improvements for the end-to-end Host and Guest experience to launching new product verticals from the ground up. Our job is to build world-class, comprehensive platforms and features to create high quality experiences for our outstanding guest and host communities. Within our Guest & Host organization is the Communication and Connectivity team. The communication branch owns the tools used daily by millions of guests and hosts, including Messaging (2nd most used surface within Airbnb), push notifications, and other deep integrations with key operating system features. The connectivity branch is responsible for connecting hosts together through various ways, it also built a platform to connect 3rd party partners from various domains with Airbnb. The communication and connectivity team has engineers covering multiple disciplines including web engineers, native engineers, backend engineers, data engineers, and machine learning engineers. The role posted here will focus on Machine learning, Data and AI applications. The Difference You Will Make: Drive alignment across engineering, product, and leadership on AI investment priorities and set the multi-year technical roadmap. Partner with Product, Design, and Data Science to take high-impact ML initiatives from concept to production. Ensure high-quality, efficient data pipelines that support both business and AI needs. Define and own success metrics that tie ML work directly to business outcomes. Grow and mentor a team of ML/Data engineers, rais

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Employee Experience team exists to help Airbnb become the company that it needs to be. The Regional Workplace Operations Manager sits at the intersection of workplace experience, events, and gathering & culture. This role is responsible for bringing our brand to life by creating an intentional, welcoming, and high-functioning office experience that enables employees, leaders, and guests to feel connected, productive, and inspired. Just like our hosts can offer differentiated experiences to our guests, our Regional Workplace Operations Manager exemplifies those aspirational expectations. This role serves as the connective tissue across office operations, hospitality, employee engagement, and local community experience. They partner closely with cross-functional stakeholders including Talent, IT, Security, Communications, Executive Support, and local leaders to ensure each office reflects Airbnb’s culture and values in a meaningful and scalable way. They integrate platform hosts in the day to day office experience spotlighting service and experience hosts as appropriate. The Difference You Will Make: As the Regional Workplace Operations Manager, you are the primary steward of the employee and guest experience within your office. You create a hospitality-forward environment where people feel welcomed, supported, and connected to Airbnb and each other. You will oversee the daily office experience while also leading local gathering and engagement efforts that strengthen culture and community. You will direct and coordinate embedded vendors and operational partners to

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Chief Business Officer (CBO) organization drives Airbnb's growth and expansion around the world — commercializing our new and existing businesses and executing our global strategy in the market. The Global Markets team sits within CBO and makes sure Airbnb is locally relevant everywhere we operate, helping regions plan and execute growth across supply, demand, and the surfaces our communities use. Local growth levers are one of the fastest-growing parts of that toolkit — guest incentives, host-funded promotions, engagement and CRM, country partnerships, and promotional merchandising. Over the past year we've taken these from pilots to scaled programs including incentives, host-funded promotions and promotional-merchandising. That momentum has outpaced our operating model — execution is spread across regional pods, central growth marketing, product, merchandising, and finance, with parallel roadmaps and no single source of truth. We're building a dedicated program management capability to bring it all together, and we want you at the center of it. The difference you will make: This role requires candidates to be based in San Francisco. This role is not expected to be eligible for relocation support. As the Program Operations Lead for Growth Levers, you own the operating system that turns our fast-growing portfolio of levers into coordinated, on-time execution. You bring incentives, host-funded promotions, engagement and CRM, partnerships, and merchandising onto one roadmap, one source of truth, and one operating rhythm — so that product, growth marketing, merchandising, finance,

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Office Manager plays a critical role in delivering a seamless and welcoming office experience by coordinating daily office operations, supporting local leaders and employees, and ensuring the office is prepared to enable great work, connection, and gathering. This role partners closely with the country manager and several teams to ensure the office remains an effective, connected, and highly functional workplace. This role serves as a key coordinator across many teams including: Workplace Operations, vendors, Gathering, Security, IT, Office of the CEO, Mission Control and Employee Experience. The Office Manager helps ensure the office is consistently ready to welcome employees, leaders, guests, and visitors while supporting the experiences that bring Airbnb's culture to life. This role combines strong operational execution, hospitality, organization, and administrative coordination to create an environment where employees feel supported and connected. This role reports to the Country Manager and has dotted line accountability to the Regional Workplace Operations and Gathering Teams and will join team meetings. The Difference You Will Make: As an Office Manager, you help bring Airbnb's culture to life through exceptional execution and service. You will coordinate daily office operations, support local leaders, facilitate gatherings and leadership visits, and serve as a trusted resource for employees and visitors. Through strong organization, hospitality, and attention to detail, you help create an office experience that feels welcoming, seamless, and connected. Success in this ro

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Office Manager plays a critical role in delivering a seamless and welcoming office experience by coordinating daily office operations, supporting local leaders and employees, and ensuring the office is prepared to enable great work, connection, and gathering. This role partners closely with the country manager and several teams to ensure the office remains an effective, connected, and highly functional workplace. This role serves as a key coordinator across many teams including: Workplace Operations, vendors, Gathering, Security, IT, Office of the CEO, Mission Control and Employee Experience. The Office Manager helps ensure the office is consistently ready to welcome employees, leaders, guests, and visitors while supporting the experiences that bring Airbnb's culture to life. This role combines strong operational execution, hospitality, organization, and administrative coordination to create an environment where employees feel supported and connected. This role reports to the Country Manager and has dotted line accountability to the Regional Workplace Operations and Gathering Teams and will join team meetings. The Difference You Will Make: As an Office Manager, you help bring Airbnb's culture to life through exceptional execution and service. You will coordinate daily office operations, support local leaders, facilitate gatherings and leadership visits, and serve as a trusted resource for employees and visitors. Through strong organization, hospitality, and attention to detail, you help create an office experience that feels welcoming, seamless, and connected. Success in this ro

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is seeking a detail-driven Senior Accountant to join our Accounting Operatoins team and support continued global growth. This role sits at the intersection of accounting, data, and systems, ensuring accurate financial reporting while driving scalable, efficient processes. The Senior Accountant will own end-to-end accounting activities, including reconciliations, reporting, and systems support, while strengthening the control environment and delivering process improvements. You will collaborate cross-functionally with Finance Technology, Product, Engineering, Business Development and external partners. The ideal candidate for this position will have a strong understanding of GAAP operating expense recognition principles such as capitalization, lease recognition, as well as, excellent technical and communication skills, and the ability to partner effectively across business functions. This position reports to the Manager, Accounting Operations. A Typical Day: &l

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. NOTE: NO VISA SUPPORT The Community You Will Join: The Global Markets engineering team is focusing on evolving our guest and host experience for global markets through new product initiatives to accelerate international growth. Expanding in under-penetrated global markets is a key pillar of our company's growth strategy. To achieve this, we want to innovate in every sense of the word and adapt our product to every corner of the globe. We want every user in each of our 220+ countries and regions to feel right at home. We are a remote team based in different cities in China, and we meet up in person regularly to collaborate, connect and celebrate. The Difference You Will Make: As a senior iOS engineer on the mobile team, you will tackle the unique technical challenges of building for global markets — locale-aware UI, market-specific features and integrations, and performance optimization across diverse conditions. You will work on projects spanning the full product surface, from signup/login, search, PDP, checkout, and reviews to foundational components like maps, networking and logging. You