Support Delivery Lead Jobs

Sigmoid empowers enterprises to make smarter, data-driven decisions by blending advanced data engineering with AI consulting. We collaborate with some of the world’s leading data-rich organizations across sectors such as CPG-retail, BFSI, life sciences, manufacturing, and more to solve complex business challenges. Our global team specializes in cloud data modernization, predictive analytics, generative AI, and DataOps, supported by 10+ delivery centers and innovation hubs, including a major global presence in Bengaluru and operations across the USA, Canada, UK, Netherlands, Poland, Singapore, and India. Recognized as a leader in the data and analytics space, Sigmoid is backed by Peak XV Partners and has consistently received accolades for innovation and rapid growth. Highlights include being named a ‘Leader’ in ISG’s Specialty Analytics Services for Supply Chain (2024), a two-time ‘India Future Unicorn’ by Hurun India, and a four-time honoree on both the Inc. 500 and Deloitte Technology Fast 500 lists. Technical Lead – Data Engineering As a Technical Lead, you will be responsible in building a highly-scalable and extensible big data platform that provides the foundation for collecting, storing, modeling, and analyzing massive data sets from multiple channels. This position reports to Engineering Manager. Responsibilities: Align Sigmoid with key Client initiatives Interface daily with customers across leading Fortune 500 companies to understand strategic requirements Connect with VP and Director level clients on a regular basis. Travel to client locations Ability to understand business requirements and tie them to technology solutions Facilitate in Technical Aspects Design, develop and evolve highly scalable and fault-tolerant distributed components using Big data technologies. Excellent experience in Application development and support, integration development and data management. Provide technical leadership and manage it day to day basis Guiding developers

Sigmoid empowers enterprises to make smarter, data-driven decisions by blending advanced data engineering with AI consulting. We collaborate with some of the world’s leading data-rich organizations across sectors such as CPG-retail, BFSI, life sciences, manufacturing, and more to solve complex business challenges. Our global team specializes in cloud data modernization, predictive analytics, generative AI, and DataOps, supported by 10+ delivery centers and innovation hubs, including a major global presence in Bengaluru and operations across the USA, Canada, UK, Netherlands, Poland, Singapore, and India. Recognized as a leader in the data and analytics space, Sigmoid is backed by Peak XV Partners and has consistently received accolades for innovation and rapid growth. Highlights include being named a ‘Leader’ in ISG’s Specialty Analytics Services for Supply Chain (2024), a two-time ‘India Future Unicorn’ by Hurun India, and a four-time honoree on both the Inc. 500 and Deloitte Technology Fast 500 lists. Technical Lead – Data Engineering As a Technical Lead, you will be responsible in building a highly-scalable and extensible big data platform that provides the foundation for collecting, storing, modeling, and analyzing massive data sets from multiple channels. This position reports to Engineering Manager. Responsibilities: Align Sigmoid with key Client initiatives Interface daily with customers across leading Fortune 500 companies to understand strategic requirements Connect with VP and Director level clients on a regular basis. Travel to client locations Ability to understand business requirements and tie them to technology solutions Facilitate in Technical Aspects Design, develop and evolve highly scalable and fault-tolerant distributed components using Big data technologies. Excellent experience in Application development and support, integration development and data management. Provide technical leadership and manage it day to day basis Guiding developers

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are hiring a Marketing Technology Lead to own Lyft's B2B marketing technology stack, spanning marketing automation, content and web, lead routing, data enrichment, and attribution. As the senior technical owner of that stack, you will lead solution design, own the architecture and data model that carry a lead from first touch through to a qualified opportunity, and partner with Marketing Operations, Sales Operations, Sales Technology, Privacy, Legal, and Data to translate business needs into durable, scalable systems. This is a hands-on leadership role for someone who knows B2B marketing operations, can build the systems that run them, and is looking for ways to bring AI into how the stack works, not just what it produces. Responsibilities: Serve as the senior technical owner of the B2B marketing technology stack, from solution design through delivery, adoption, and ongoing support. Lead requirements gathering with Marketing Operations, Sales Operations, Sales Technology, and Data partners, and translate them into functional and technical designs. Remain hands-on, configuring and extending the marketing automation platform (HubSpot) across workflows, forms, lead scoring, and custom objects, and building the integrations that connect the stack. Own the marketing technology roadmap and architecture, including the lead and account data model, enrichment and routing logic, and integrations with the CRM, data platform, web, and advertising systems. Own the tracking and instrumentation layer, including tag management, site and campaign tracking, and the data capture behind attribution. Own the lead lifecycle systems, partnering with Sales Operations and Sales Technology on lead identity, deduplication, scoring, routing, MQL and SQL definitions, and funnel stage integrity. Identify where AI can im

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Overview Develops and leads software engineering projects and creates the development and delivery of enhanced software solutions. Researches alternative technical solutions for changing business needs. Responsible for assuring the daily activities of the team meet the functional requirements and also follow coding best practices and non functional requirements. Role • Highly Motivated Technical Leader to Champion Software Development Projects and that can deliver results. • Researches alternative technical solutions for changing business needs. • Responsible for assuring the daily activities of the team meet the required service levels. • Successfully develop and lead major projects and complex assignments with broad scope and long-term business implications. • Develop innovative solutions that meet specific business needs. • Partner with scrum masters / project managers to lead day to day software development efforts. • Assist in day to day software development efforts including programming. • Create proof of concept applications • Collaborate with business and technical partners • Assist in the evaluation of 3rd parties and 3rd party products. • Ensure adherence to established quality control practices. • Create and maintain technology road-maps.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Omnicare is a leading provider of pharmacy services to long-term care facilities nationwide, supporting skilled nursing facilities, assisted living communities, and other institutional care settings. Following the sale of Omnicare by CVS Health, this role will support Omnicare and its continued operations as an independent, standalone organization. Candidates should be aware that this role will not remain within CVS Health following the transaction. The individual hired into this role will be employed by Omnicare and will contribute to shaping the future of our organization during this exciting period of growth and transformation. Job Profile Summary Delivers prescription orders and products to customers on a predetermined route and schedule. Demonstrates ethical conduct, maintains patient confidentiality, and ensures regulatory compliance standards are met. Manages all assigned pharmacy workstations and tasks to support the organization's ability to fill patient prescriptions promptly, safely, and accurately. A Brief Overview Delivers prescription orders and products to customers on a predetermined route and schedule. Demonstrates ethical conduct, maintains patient confidentiality, and ensures regulatory complian

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The AirCover team is charged with managing and growing the AirCover business inside of Airbnb. We have a responsibility to our community of Hosts and guests to be there when things don’t go exactly as planned with their reservations. We have a lot of work to do in the coming years and we are looking for someone who will help us manage all of the things that need to be done to deliver best-in-class services to our community. The Difference You Will Make: As a Vendor Manager focused on operational vendor support, you will own the end-to-end management and performance of a portfolio of third-party partners that deliver critical operational services (e.g., third-party claims adjusting). Applying deep expertise in vendor management, SLA frameworks, and operational risk, you will exercise independent judgment across multiple sources of data to structure trade-off decisions, resolve complex and ambiguous problems, and hold vendors accountable to service, delivery, and cost outcomes for guests and hosts. You will operate with minimal oversight, act as a trusted advisor and resource to less experienced colleagues and internal stakeholders, and may lead vendor management projects or programs that shape how the broader function operates. A Typical Day: Own the day-to-day management and performance oversight of an assigned portfolio of vendors within established team strategy and governance. Lead daily/weekly performance forums, synthesizing multiple sources of operational and financial data to diagnose root causes, structure trade-off decisions, and drive action plannin

The Lead Engineering – Reactor Island will be responsible for engineering management, technical integration, and design oversight of all Reactor Island systems for nuclear power projects. The role will serve as the focal point between technology suppliers, Owner's Engineers, EPC contractors, regulatory agencies, and internal project teams to ensure safe, compliant, and timely engineering delivery of the Nuclear Steam Supply System (NSSS) and associated safety-related systems. The position will support the Head – Nuclear Engineering in establishing engineering excellence, maintaining design integrity, ensuring regulatory compliance, and enabling efficient project execution across all phases from technology selection through commissioning and operational handover. This role is aligned with AAEL's objective of building internal nuclear engineering capability and progressively strengthening design ownership. Source: Adani Group | Job ID: 56069

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. What you’ll do You will manage a team of Associates . You will act in a player-coach capacity and are accountable for supporting associates in delivering against target set goals and mentoring in subject matter expertise. Responsibilities Ongoing management of the operational performance of your team to deliver KPIs Manage capacity and scheduling, dividing and assigning work between team members Ensuring your team has all the skills and resources needed to be successful in their role Setting clear goals and expectations for individual and team performance Foster a culture of continuous improvement to refine team processes and procedures Support recruitment and hiring initiatives Coach and mentor individuals for career progression via structured career development conversations Provide continuous performance feedback and facil

About the Team OpenAI’s Industrial Compute organization is building the infrastructure required to support the next generation of frontier AI systems. Through a combination of strategic partnerships and self-built data center campuses, we are scaling the physical infrastructure needed to deliver compute at unprecedented scale. The Commissioning organization is responsible for ensuring this infrastructure is safely tested, validated, integrated, and transitioned into reliable operations. As the portfolio grows, the team is building common standards, processes, tools, and reporting systems that allow commissioning programs to operate consistently across projects while giving teams and leadership clear visibility into readiness, risk, and execution. About the Role We are seeking a Commissioning Program Manager to build and scale the operating systems behind OpenAI’s infrastructure commissioning programs. You will own the development and continuous improvement of commissioning standards, processes, tools, dashboards, and KPIs across the infrastructure portfolio. You will work closely with commissioning and construction teams to translate field execution needs into practical playbooks, workflows, templates, metrics, and reporting mechanisms that teams can use from construction readiness through testing and turnover. This role sits at the intersection of infrastructure delivery, program management, process design, and data. The ideal candidate understands how complex construction projects operate and can turn fragmented workflows and project data into repeatable systems that improve execution without creating unnecessary administrative burden. Key Responsibilities Develop and maintain commissioning program standards, playbooks, process maps, templates, checklists, stage gates, and acceptance criteria across infrastructure projects. Establish consistent workflows for commissioning planning, construction readiness, QA/QC, issue management, document control, testing evidence

About the Team OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. The Industrial Compute team is central to this mission, setting the core infra strategy and implementing this vision. From site selection to the buildout process, this team sits at the intersection of commercial, technical, strategy, and operations, interacting with teams and executives inside and outside of OpenAI. About the Role OpenAI is seeking a Real Estate Lead to own land acquisition strategy and site-control execution for our next-generation data center portfolio across the U.S. This role sits at the front end of infrastructure delivery, translating market intelligence, broker/developer relationships, and commercial judgment into credible shovel-ready positions that meet OpenAI’s power, land, permitting, and expansion requirements. The Real Estate Lead will not operate as a traditional transactional real estate function. The scope is to help shape where OpenAI can build, secure the right land positions early, structure defensible commercial terms, and coordinate the legal, technical, and development work required to move opportunities from sourced lead to controlled site and ultimately to readiness handoff. This is an individual contributor lead role and does not have direct reports initially. The role also owns market prioritization and portfolio-level acquisition strategy across target geographies, and is expected to run multiple negotiations in parallel while translating site-control work into executive-ready acquisition recommendations. Key Responsibilities Own market prioritization and portfolio acquisition strategy across target geographies, including scenario analysis for speed, scale, expansion potential, and risk-adjusted economics. Proactively source and evaluate land parcels at scale to support long-term data center growth across priority markets. Build and manage a national pipeline of

About the Role We’re looking for a Procurement Enablement Lead to improve how employees and stakeholders navigate procurement at OpenAI. This role partners across Procurement, Finance, Legal, Security, Privacy, and Enterprise Technology to simplify workflows, improve guidance, and support scalable procurement experiences across the procurement lifecycle. You’ll translate procurement policies and operational requirements into clearer processes, better-enabled systems, and more intuitive employee experiences that reduce friction while strengthening consistency and controls as OpenAI continues to grow. This role is ideal for someone who combines operational judgment, process design, and strong cross-functional partnership skills. You should be comfortable working in evolving environments where systems and workflows are still being built and continuously improved. A key part of the role will be identifying opportunities to use AI and automation to streamline workflows, reduce manual work, and improve service delivery across Procurement operations. This role is based in San Francisco, CA. We use a hybrid work model of 3 days per week in the office and offer relocation assistance to new employees. In this role, you will: Partner across Procurement, Finance, Legal, Security, Privacy, and Enterprise Technology to improve how procurement work gets requested, routed, approved, and supported across the spend lifecycle. Help design and improve procurement intake, guidance, and workflow experiences that make it easier for employees and stakeholders to navigate procurement processes. Translate procurement policies, operational needs, stakeholder feedback, and operational insights into clear business requirements for workflows, automation, reporting, analytics, and process improvements. Partner with Enterprise Technology and tool owners to support workflow configuration improvements across procurement systems, including approvals, routing, SLAs, escalation paths, exception handlin

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer - Java Are you an experienced software engineer who enjoys solving complex technical challenges and helping others build better solutions? As a Lead Software Engineer, you will design, build, and operate secure, scalable, and resilient technology that supports important payment services. You will combine hands-on development with technical leadership and work closely with teams across product, operations, architecture, infrastructure, risk, and customer-facing functions. Mastercard Payment Services: In Mastercard Payment Services, you will contribute to critical European payment clearing and settlement services. This includes real-time and batch clearing, instant payments, participant-facing services, liquidity and settlement capabilities, reporting, and related payment infrastructure. You will help ensure these services are reliable, secure, and resilient by applying strong engineering practices, automation, production ownership, and continuous improvement. What you will do: • Design, build, integrate, and improve secure, scalable applications and services. • Take ownership of complex service issues and coordinate resolution across teams. • Work with product partners and stakeholders on priorities, trade-offs, and technical roadmaps. • Improve delivery quality through a

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter As a Sales Support Specialist, you will support daily customer and sales operations for Baxter's cardiac monitoring business. You will manage orders, maintain customer accounts, support lead management activities, coordinate with third-party partners, and help resolve customer inquiries. Success in this role is measured by accuracy, responsiveness, customer satisfaction, and operational efficiency. Your Team You will be part of the Customer Operations and Sales Support team, partnering closely with Sales, Customer Service, Operations, Logistics, and external vendors to deliver a best-in-class customer experience. The team is focused on service excellence, continuous improvement, and supporting customers with the tools and solutions they need to improve patient care. What You'll Be Doing Process, review, and track customer and sales orders in accordance with established procedures and quality standards. Respond to customer, patient, and sales inquiries related to orders,

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role As Maintenance Lead, you’ll play a central role in keeping our fulfilment operation running safely, efficiently and reliably. Working closely with the Engineering and Facilities Site Manager, you’ll lead the site’s planned and reactive maintenance activity while shaping the technical agenda and building a culture of continuous improvement. This is a high-impact leadership role for an experienced engineer who enjoys balancing the demands of a fast-moving operation with the opportunity to develop long-term reliability strategies. You’ll use modern maintenance systems and techniques to improve equipment availability, reduce recurring failures and help our engineering teams perform at their best. What you’ll be doing Support the development and delivery of the site’s maintenance strategy. Lead a reliability-focused approach using TPM, RCA, RCM and FMEA. Deliver monthly improvement plans that increase equipment reliability and availability. Use CMMS data and failure analysis to identify root causes and deliver lasting solutions. Coordinate the response to live plant issues, ensuring risks are managed and actions are followed through. Own effective weekly and monthly maintenance planning, including preventative maintenance compliance and backlog management. Monitor, analyse and report weekly and monthly KPIs, ensuring results are shared with key stakeholders. Coordinate planned maintenance outages and engineer

As a Vice President within this global team, you will own key analytical workstreams, drive strategic client-level initiatives, and execute optimization agendas. Your primary responsibilities will include: Client Analytics & Optimization: Develop client-level analytics to identify and pursue opportunities for optimization. Stakeholder Management: Lead the agenda with Client Treasurer and Client Analytics teams regarding allocation methodologies and strategy. Technology Implementation: Manage the end-to-end tech implementation of new analytics, metrics, and reporting tools. Project Management: Oversee the lifecycle of analytical projects, from data acquisition to final delivery and follow-up. Data Acquisition and Analysis: Perform deep data acquisition and analysis to generate actionable insights and support strategic initiatives. Data Quality Management: Lead the escalation and follow-up process for data quality issues to ensure the integrity of underlying data. Metric Development: Design, develop, and implement new metrics to track performance and drive business outcomes. Ad-hoc Pricing: Provide analytical support and ad-hoc pricing for global clients to ensure optimal returns. System Ownership: Act as the module owner of GSIB, and Client Financials modules in our LMS data-mart (Clearview), driving their development and effective use. As an integral part of the broader Pricing and Optimization team, you will also contribute to a range of activities spanning subject matter expertise on client liquidity value, client pricing, client financials, and Services data architecture. Also, some activities related to product development, which include technical coordination, control execution, and performance monitoring, alongside ad-hoc tasks like issue management, UAT testing, and stakeholder coordinat