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Support Director Jobs

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About the team OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships. About the Role As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in San Francisco. W

awsrestai
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O
1mo ago

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role This is a founding role. As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. This is not a management role, however you'll own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in Tokyo. We use a hybrid model of 3 days in office and offer relocation assistance. Travel up to 25-50% is required. To succeed in this position you must be fully bilingual—fluent in both Japanese and English (spoken and writt

awsrestai
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About the team OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships. About the Role As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in NYC. We use a hy

awsrestai
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S
Snowflake
📍 Menlo Park• Full-time
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the Team The Finance Data Science team owns the forecasting systems that power Snowflake’s revenue planning and long-term financial strategy. Our work supports corporate planning, executive decision-making, and investor reporting, and we partner closely with Product and Sales to understand customer behavior and product impact. We operate at the intersection of machine learning, statistical research, and corporate finance, building production-grade forecasting infrastructure that is foundational to how the company plans and operates. The Role As a Senior Data Scientist, you will independently lead high-impact modeling initiatives and build production-ready forecasting systems for core financial metrics. You will work on complex, open-ended problems at the intersection of machine learning and business strategy, translating real-world financial questions into rigorous, scalable models. What You’ll Do Design and implement advanced time-series and probabilistic models (e.g., hierarchical models, state-space models, Bayesian approaches, multivariate forecasting). Contribute to internal tooling and shared infrastructure that enables scalable forecasting and analytics. Establish best practices for model evaluation, backtesting, uncertainty quantification, and scenario simulat

pythonsqlmachine learning
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PE
Private Employer
📍 Uttar Pradesh, India• Full-time
1mo ago

About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. About the role: A Talent Acquisition (TA) Intern supports the recruitment team by sourcing and screening candidates, coordinating interviews, and maintaining recruitment trackers. They assist with job postings, initial candidate communication, and documentation like offer letters and onboarding forms. The role also involves helping with employer branding activities and ensuring smooth coordination between candidates and hiring managers. Working per week: 5 days Location: Noida Period: 3 months

PE
1mo ago

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Industry Practice Expert Banking, is a hands-on, execution-focused role within the Industry Practice environment. The role supports and operationalizes the Industry Practice strategy by turning industry expertise, data assets, and technology capabilities into concrete use cases, customer solutions, and sales enablement outcomes. The Expert operates at the intersection of industry knowledge, data, and delivery execution. Acting as the analytical and operational extension of the Industry Practice Lead, the role focuses on structuring requirements, shaping use cases, supporting solution design, and ensuring that industry initiatives move from concept to scalable implementation. This includes typical Business‑Analyst activities such as requirements analysis, process decomposition, data analysis/mapping, and validation of value assumptions. Working closely with sales, product, data science, AI, and operating unit teams, the Expert ensures that industry insights are consistently translated into practical, repeatable, and commercially relevant solutions that can be deployed across customers and regions.

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4 days ago

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you hold the line on quality even when it is busy? Can you lead a kitchen team through a high-volume service and still have the team better when the shift ends than when it started? We are looking for a Culinary Manager who leads from the front. Someone who understands food cost and portion control, coaches their team through the work, and takes genuine ownership of the kitchen's performance. Consistency is not lucky . It is what happens when a leader pays attention. If you run a tight, proud kitchen, this is where those matter . THE ROLE The Culinary Manager supports the Executive Culinary Manager in leading all kitchen operations, ensuring best-in-class culinary experiences for every guest. This role requires both culinary expertise and the ability to lead, coach, and develop the kitchen team.

human resources
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T
4 days ago

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you hold the line on quality even when it is busy? Can you lead a kitchen team through a high-volume service and still have the team better when the shift ends than when it started? We are looking for a Culinary Manager who leads from the front. Someone who understands food cost and portion control, coaches their team through the work, and takes genuine ownership of the kitchen's performance. Consistency is not lucky . It is what happens when a leader pays attention. If you run a tight, proud kitchen, this is where those matter . THE ROLE The Culinary Manager supports the Executive Culinary Manager in leading all kitchen operations, ensuring best-in-class culinary experiences for every guest. This role requires both culinary expertise and the ability to lead, coach, and develop the kitchen team. <

human resources
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Topgolf
📍 Independence
4 days ago

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you hold the line on quality even when it is busy? Can you lead a kitchen team through a high-volume service and still have the team better when the shift ends than when it started? We are looking for a Culinary Manager who leads from the front. Someone who understands food cost and portion control, coaches their team through the work, and takes genuine ownership of the kitchen's performance. Consistency is not lucky . It is what happens when a leader pays attention. If you run a tight, proud kitchen, this is where those matter . THE ROLE The Culinary Manager supports the Executive Culinary Manager in leading all kitchen operations, ensuring best-in-class culinary experiences for every gu

human resources
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T
4 days ago

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you hold the line on quality even when it is busy? Can you lead a kitchen team through a high-volume service and still have the team better when the shift ends than when it started? We are looking for a Culinary Manager who leads from the front. Someone who understands food cost and portion control, coaches their team through the work, and takes genuine ownership of the kitchen's performance. Consistency is not lucky . It is what happens when a leader pays attention. If you run a tight, proud kitchen, this is where those matter . THE ROLE The Culinary Manager supports the Executive Culinary Manager in leading all kitchen operations, ensuring best-in-class culinary experiences for every gu

human resources
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We're looking for a Manager of Restaurant Back Office Systems to own and lead our CrunchTime platform strategy, administration, and integration ecosystem. This role is responsible for ensuring CrunchTime operates reliably as the backbone of restaurant-level inventory, labor, and operations management, while managing a small team and partnering closely with IT, Finance, and Operations stakeholders. This is a hands-on leadership role: you'll set direction for the platform, develop and cross-train two direct reports so the team can cover for one another, and remain deeply technical enough to troubleshoot integration issues, guide configuration decisions, and evaluate system changes yourself. ***Musts be in the office 4 days a week*** What You'll Do Own the CrunchTime platform end-to-end, including configuration, maintenance, upgrades, and long-term roadmap Lead, coach, and develop a team of 2 direct reports, setting clear goals, providing regular feedback, and supporting their career growth Cross-train direct reports across CrunchTime modules and integration points so the team has full coverage and no single point of failure during absences, escalations, or turnover Build individual development plans for direct reports, identifying growth opportunities and stretch assignments across platform, integration, and vendor management work Manage and troubleshoot integrations between CrunchTime and: Point of Sale (POS) systems SAP (financial/ERP data flows) Distribution partners such as Sysco (EDI/ordering, invoicing, and inventory feeds) Serve as the primary escalation point for data discrepancies, integration failures, and system outages affecting inventory, ordering, or labor data Partner with Finance, Supply Chain, and Operations teams to ensure back office data supports accurate COGS, inventory valuation, and labor cost reporting

sqlSAPproject management
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T
4 days ago

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you hold the line on quality even when it is busy? Can you lead a kitchen team through a high-volume service and still have the team better when the shift ends than when it started? We are looking for a Culinary Manager who leads from the front. Someone who understands food cost and portion control, coaches their team through the work, and takes genuine ownership of the kitchen's performance. Consistency is not lucky. It is what happens when a leader pays attention. If you run a tight, proud kitchen, this is where those matter. THE ROLE The Culinary Manager supports the Executive Culinary Manager in leading all kitchen operations, ensuring best-in-class culinary experiences for every guest. This role requires both culinary expertise and the ability to lead, coach, and develop the kitchen team. The Culinary Manager may be responsible for day-to-day line operations or events execution. They supervise the kitchen team, manage inventory and product ordering, enforce safety and sanitation standards, and maintain the quality and consistency Topgolf guests expect. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons. WHAT YOU WILL DO Lead Kitchen Operations • Supervise the kitchen team in delivering best-in-class culinary experience

human resources
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Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing The Senior Associate Product Designer plays a key role in bringing innovative, performance‑driven products to life across the Titleist Gear, Club Glove, and Links & Kings franchises. Working under the guidance of the Design Manager and Senior Designers, this role contributes to the creation, development, and refinement of new product concepts using a blend of art, design, graphic, and 2D/3D CAD skills. The position collaborates closely with cross‑functional product design and development teams to translate form, function, and brand intent into commercially viable solutions that align with critical timelines. Through hands‑on concepting, prototyping, research, and documentation, the Senior Associate Product Designer supports IP efforts, participates in design critiques and vendor engagements, and continually expands technical and creative expertise. With a strong passion for golf and travel gear, this role helps drive thoughtful design, material innovation, and visual storytelling that elevate product performance and presentation from inspiration through commercialization. When submitting your resume, please also include a cover letter describing why the golf industry inspires you and what motivates you to pursue a career with the Acushnet Company. What You Bring B.S. or B.A. Product Design or a closely related field. 1–3 years of professional experience in product design or a related

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing Titleist is seeking a dynamic, personable, and highly motivated Fitting Specialist to join our elite fitting team, supporting the Jacksonville, FL territory. In this role, you will deliver exceptional club fitting experiences at consumer events, tournaments, and Titleist fitting activations, helping golfers find the equipment that maximizes their performance. As a trusted Titleist brand ambassador, you will leverage industry-leading fitting technology and product expertise to provide personalized recommendations, coordinate event logistics, and build lasting relationships with golfers. This role supports approximately 130-150 events per season, primarily Tuesday through Saturday, and plays a key part in shaping the performance and loyalty of golfers across the region. What You Bring 2&#43; years of club fitting experience with a passion for golf performance and equipment technology Exceptional customer service, communication, and relationship-building skills Strong Titleist or golf equipment product knowledge with confident presentation abilities Experience using fitting technology, including TrackMan and mobile applications Highly re

REMOTElogisticscustomer service
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A
4 days ago

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing Titleist is seeking a dynamic, personable, and highly motivated Fitting Specialist to join our elite fitting team, supporting the Hartford, CT territory. In this role, you will deliver exceptional club fitting experiences at consumer events, tournaments, and Titleist fitting activations, helping golfers find the equipment that maximizes their performance. As a trusted Titleist brand ambassador, you will leverage industry-leading fitting technology and product expertise to provide personalized recommendations, coordinate event logistics, and build lasting relationships with golfers. This role supports approximately 100-125 events per season, primarily Tuesday through Saturday, and plays a key part in shaping the performance and loyalty of golfers across the region. What You Bring 2&#43; years of club fitting experience with a passion for golf performance and equipment technology Exceptional customer service, communication, and relationship-building skills Strong Titleist or golf equipment product knowledge with confident presentation abilities Experience using fitting technology, including TrackMan and mobile applications Highly reliable, detail-oriented, and able to work independently Reliable transportation capable of carrying fitting and display equipment Ability to lift up to 40 lbs multiple times per day

REMOTElogisticscustomer service
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