Support Jobs

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com . The Manager, Process & Content will lead a team focused on translating operations and evolving business needs to clear, scalable workflows and content. This role owns the end-to-end lifecycle of agent-facing process documentation, internal knowledge base content, and external help center content for Roadie's Customer Experience (CX) contact center - from process discovery and mapping through content creation, governance, and version control. This work will help our internal and BPO agents deliver a consistent, accurate, current, and accessible Roadie experience across voice, chat, and email support. What You’ll Do Build, lead and develop the CX Process and Content teams, setting clear priorities and standards and coaching team members for growth Own SOP creation and maintenance for agent-facing processes, applying the tiered SOP framework for consistency and readability Oversee process mapping and documentation (e.g., using tools like Whimsical) to translate informal practices into formal, structured operational workflows across CX segments Manage the end-to-end content lifecycle (creation, review/approval, publishing, maintenance, and retirement) for internal knowledge base articles, job aids, reference materials, and external help center content Own knowledge base

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a technology company that makes it easy to discover and get the best of your city delivered to your door. Founded in Helsinki in 2014 and now part of DoorDash, we operate in 30+ countries, connecting customers with local restaurants, grocery stores and retailers through our app and delivering it all through courier partners. Three groups make that marketplace work: the customers who order, the courier partners who deliver, and the merchants who sell. This role sits on the merchant side. Merchant Operations owns the support experience for our restaurant, grocery and retail partners, covering everything from onboarding and menu management to the day-to-day operational issues that come up while they're trading. That support is delivered through a combination of internal Wolt Operations teams and external BPO partners. What you’ll be doing As part of our Merchant Operations team, the Content, Training & Quality (CTQ) Manager plays a key role in making sure that the people who support our merchant partners know exactly how to do the work, and do it consistently. This is a global role: your audience is both our external BPO agents and our internal Operations team across 30+ Wolt countries. Day-to-day in this role you’ll: Content Ownership:&

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role As Maintenance Lead, you’ll play a central role in keeping our fulfilment operation running safely, efficiently and reliably. Working closely with the Engineering and Facilities Site Manager, you’ll lead the site’s planned and reactive maintenance activity while shaping the technical agenda and building a culture of continuous improvement. This is a high-impact leadership role for an experienced engineer who enjoys balancing the demands of a fast-moving operation with the opportunity to develop long-term reliability strategies. You’ll use modern maintenance systems and techniques to improve equipment availability, reduce recurring failures and help our engineering teams perform at their best. What you’ll be doing Support the development and delivery of the site’s maintenance strategy. Lead a reliability-focused approach using TPM, RCA, RCM and FMEA. Deliver monthly improvement plans that increase equipment reliability and availability. Use CMMS data and failure analysis to identify root causes and deliver lasting solutions. Coordinate the response to live plant issues, ensuring risks are managed and actions are followed through. Own effective weekly and monthly maintenance planning, including preventative maintenance compliance and backlog management. Monitor, analyse and report weekly and monthly KPIs, ensuring results are shared with key stakeholders. Coordinate planned maintenance outages and engineer

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. The Wizards Play Network (WPN) plays a key role in this mission — assisting retailers, nurturing active play communities, and delivering excellent player experiences. The WPN Retail Development Representative takes charge of growing and sustaining the Wizards Play Network throughout a varied, multi-market region spanning APAC. This position handles partner onboarding, retailer relationship management, and market expansion work across multiple markets characterized by diverse languages, regulatory settings, and retail progression levels. Based in Singapore, the role is at the operational hub of the region. It enables efficient travel connectivity, aligns timezones across the group, and is close to the region's most developed WPN market. What You’ll Do WPN Partner Onboarding & Retailer Support Lead the end-to-end onboarding process for new WPN retail partners across all seven markets Serve as the primary point of contact for existing WPN retailers, handling critical issues, product support queries, and account management Maintain accurate records of retailer status, tier, and engagement across the region Wizards Play Network Development Develop and carry out Wizards Play Network growth plans, to drive store growth and develop the Southeast Asia region. Identify and prioritize new partner opportunities based on local market potential to help expand play and commercial availability across the region. Support in-store and community play programs to drive product velocity through the retail channel Track and report on regional Wizar

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As a Director of Mid-Market Sales, you will lead and support the Mid-Market segment of the business and play a key role in building, codifying, scaling and optimizing the sales process. RESPONSIBILITIES Ownership and accountability to develop strategies to improve process, efficiency, and productivity across the Mid-Market sales organization. Ongoing hiring, mentoring and development of Sales Managers and Account Executives which includes recruiting, hiring, and training new members. Consistently deliver against revenue and headcount targets. Accurately forecast monthly, quarterly, and annual revenue targets. Assist your team as an executive sponsor throughout their sales cycles –especially to executive match inside of the account and during complex negotiations. QUALIFICATIONS You are currently located in the San Francisco Bay area You are wil

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. You will make an impact: The eLearning Manager will be responsible for leading a team who develops powerful and comprehensive eLearnings for the elluminate platform, which trains users on the capabilities of the platform and helps them rapidly adopt their processes to maximize the value elluminate delivers. This includes managing the eLearning team and the work, working with SMEs, other team members, and our internal clients to ensure eLearning modules are strategically aligned with learning and development initiatives. As a member of the Global Education and Learning team, our mission is to enable our customers to grow their businesses through self-serve content. Your day to day: Leads the design and development of engaging, self-paced eLearning experiences, including storyboards, courseware, online tutorials, assessments, and other digital learning resources for delivery across major learning platforms. Leverages AI and emerging learning technologies to enhance content development, improve efficiency, support personalization, and elevate the learner experience. Uses learning analytics, evaluation data, and learner feedback to assess content effectiveness and identify opportunities to improve existing courses and inform the development of new learning experiences. Manages the ongoing lifecycle of eLearning content, ensuring materials remain accurate, relevant, engaging, and aligned with evolving product, learner, and business needs. Responsible for content strategy / roadmap, including prioritization, r

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Design at Brex Design at Brex creates the experiences that make complex systems feel effortless through thoughtful, scalable design. Whether crafting interfaces, shaping product strategy, or harnessing AI to empower our users, we obsess over quality and clarity. This is a team where creativity meets high craft — and where designers grow by building for ambitious customers. Our production and operations function is essential to making our designers succeed on this mission. What you’ll do We’re seeking an exceptional Senior Brand Producer to join as the first individual contributor on the Creative Operations team. You’ll set the high bar for this role and help define what great production looks like at Brex. This is a highly visible, hands-on role where you’ll lead the execution of complex creative projects from start to finish. You’ll bring both strategic oversight and tactical excellence — ensuring the right systems, vendors, and work

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What You’ll Do Account Servicing owns what happens to a Brex account after it's live: money applied against statement balances, billing terms changed, auto-pay kept working, points debited and granted, credit performance reported to the bureaus, and accounts closed cleanly. We're hiring a manager to run that portfolio. You'll inherit a team with deep subject-matter expertise in specific queues, a set of in-flight migrations from other teams, and a

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What You’ll Do Account Servicing owns what happens to a Brex account after it's live: money applied against statement balances, billing terms changed, auto-pay kept working, points debited and granted, credit performance reported to the bureaus, and accounts closed cleanly. We're hiring a manager to run that portfolio. You'll inherit a team with deep subject-matter expertise in specific queues, a set of in-flight migrations from other teams, and a

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What You’ll Do Account Servicing owns what happens to a Brex account after it's live: money applied against statement balances, billing terms changed, auto-pay kept working, points debited and granted, credit performance reported to the bureaus, and accounts closed cleanly. We're hiring a manager to run that portfolio. You'll inherit a team with deep subject-matter expertise in specific queues, a set of in-flight migrations from other teams, and a

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What You’ll Do Account Servicing owns what happens to a Brex account after it's live: money applied against statement balances, billing terms changed, auto-pay kept working, points debited and granted, credit performance reported to the bureaus, and accounts closed cleanly. We're hiring a manager to run that portfolio. You'll inherit a team with deep subject-matter expertise in specific queues, a set of in-flight migrations from other teams, and a

Job Title: Locum Biomedical Scientist – Blood Transfusion Banding: Band 6 or 7 equivalent Location: Edinburgh Rate: £33 - £39 per hour DOE Start date: ASAP Duration: Ongoing Working hours: All shift patterns available An exciting opportunity has arisen for an experienced Biomedical Scientist specialising in Blood Transfusion to join a modern and well-equipped private laboratory in Edinburgh. This role is suited to a Band 6 or Band 7 professional with strong transfusion experience and hands-on expertise using Grifols analysers, looking to work within a high-performing laboratory team on a flexible shift basis. What will your responsibilities be: • Perform routine and specialist Blood Transfusion testing in accordance with laboratory procedures and quality standards • Operate, maintain and troubleshoot Grifols analysers to ensure accurate and timely test results • Undertake blood grouping, antibody screening, compatibility testing and blood issue activities • Participate in all shift patterns, including days, nights, weekends and bank holidays where required • Ensure compliance with UKAS, ISO 15189 and laboratory quality requirements • Accurately record and authorise results using laboratory information management systems (LIMS) • Investigate and resolve transfusion-related queries and non-conformances where appropriate • Contribute to quality assurance, audit activities and service improvement initiatives • Work collaboratively with multidisciplinary teams to support the delivery of high-quality patient care Qualifications and Experience: • HCPC registration as a Biomedical Scientist • Previous NHS or private sector Blood Transfusion laboratory experience • Extensive experience using Grifols analysers is essential • Experience working at Band 6 or Band 7 level within a Blood Transfusion laboratory • Strong understanding of Blood Transfusion policies, procedures and best practice • Familiarity with UKAS accreditation and ISO 15189 standards • Exce

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Senior Executive – People Operations will be the engine of our daily People operations, ensuring seamless execution of the employee lifecycle from onboarding to offboarding. This person will manage transactional People processes, maintain data integrity in our systems, act as the first point of contact for employee queries and support the employee lifecycle. This role is ideal for a detail-oriented, proactive, and customer-centric HR professional looking to grow their career in HR operations. What you'll be doing: Onboarding, BGV & Employee Lifecycle Management Coordinate and implement the day-one onboarding process for all new hires, ensuring a welcoming and professional experience. Collect, verify, and accurately archive physical and digital joining documents. Manage Employee ID creation and maintain digital / physical copy of employee files. Track the BGV process with the third-party vendor and follow up with candidates for missing documents. Highlight red flags to the respective Manager and to Asst Manager People Ops. Track probation timelines, coordinate ev

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why are we hiring: To handle all GL related activities, handling clients call and helping the cited in case of any queries and supporting the team in case of any adhoc request closing of GL without any discrepancy. Job location : Vikhroli Shift : Early morning (3:30 am & 6:30 am) Cab facility is available (Home pick-up & drop) 5 days a week What you'll be doing: ➡️ Responsible for general ledger accounting and month-end closing activities. ➡️ Prepare journal entries, reconciliations, and assist in financial reporting. ➡️ Collaborate with cross-functional teams to resolve queries. ➡️ Ensure compliance with internal controls and audit requirements. ➡️ Coordinating with auditors for Interim audit and providing the details / schedules required by them. ➡️ Preparation of monthly and quarterly P&L, Balance sheet along with all schedule and other reports required by management. ➡️ Doing monthly analysis of P&L and Balance sheet items and highlight major variances/ observations to management. ➡️ Handling all GL related queries thru mails & calls from OPCO Team, Inter d

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: Detection Engineering is responsible for designing, developing, and maintaining high-fidelity detection logic across enterprise security platforms. This role focuses on proactive threat detection, automation-first practices, and continuous improvement of detection coverage and accuracy, supporting the WPP SOC transformation into an Autonomic Security Operations model. What you'll be doing: Develop, test, and maintain detection rules and logic across SIEM, EDR, NDR, and cloud-native platforms. Regularly review and enhance detection logic to improve accuracy, reduce noise, and align with evolving threats. Work with wider WPP engineering teams to ensure high-quality, normalized telemetry for effective detection. Automate detection rule deployment, QA, and version control using scripting and CI/CD pipelines. Root Cause Analysis (RCA) Conduct RCA on missed detections, delayed responses, and high-severity incidents. Identify technical and process-level causes of detection failures or inefficiencies. Drive corrective actions based on RCA outcomes (e.g., rule improvements,