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Support Operations Lead in Dublin

264 active opportunities · Updated for October 2026

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Explore current support operations lead jobs in Dublin. Use filters to narrow by work mode, employment type, experience and date posted.

F
Fin
📍 Dublin• Full-time
21mo ago

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy. What will I be doing? Identify areas w

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F
Fin
📍 Dublin• Full-time
23mo ago

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Staff Engineer, you will be a leader within the team and a strong contributor to the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Engineering Manager to develop the team and to devise technical strategy. Learn more about our engineering culture at intercom.engineering What will I be doing? As an experienced engineer you will: Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they. Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our

pythonaisalesforce
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F
Fin
📍 Dublin• Full-time
23mo ago

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve

javascriptpythonaws
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F
Fin
📍 Dublin• Full-time
23mo ago

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Principal Engineers at Fin have the opportunity to lead the definition and execution of key strategic initiatives. You will work autonomously and be accountable for strategic execution in part of the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Group Engineering Managers on technical strategy and leadership. Learn more about our engineering culture at intercom.engineering What will I be doing? As an experienced engineer you will: Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects. Provide assessments of project progress, risks and challenges to e

pythonaisalesforce
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Job Title: Senior Psychologist Location : Dublin, Ireland Working Hours: 37.5 An exciting new opportunity has been made available for a Senior Psychologist to join our esteemed client’s dynamic team in Dublin, Ireland. This vacancy is available on a locum basis for the successful candidate to start immediately for a short-term contract. This vacancy offers €94,699 - €111,277. What will your responsibilities be? The successful applicant will provide psychological services to adults with an Intellectual Disability across North Kildare and West Dublin. Psychologists in the service work in multi-disciplinary teams to support our service-users, their families and frontline staff in an effective, person-centred and compassion focused system. The Psychology department offers supportive supervision, encourage research and service evaluation, maintain strong links with university training courses and value continuing professional development. Benefits: Psychology Public Sector Pay Scale and Annual Leave allocation. Clinical supervision structure and opportunities to provide supervision to psychologists in training/Staff Grade psychologists. Contributory State Pension Plan. Group Scheme for Health Insurance. Tax Saver Travel Scheme. Parental and Adoptive Leave. Qualifications and Experiences: Have a university degree or diploma (QQ1 level 8 equivalent) obtained in which Psychology was taken as a major subject and honours obtained in that subject and have an Irish post-graduate professional psychology qualification accredited by the Psychological Society of Ireland in Clinical or Counselling Psychology or an equivalent qualification in Clinical or Counselling Psychology from another jurisdiction validated by the Department of Health. Please provide written proof of validation with application. A minimum of 5 years satisfactory post-graduate experience in professional psychology, no more than three years of which is spent in gaining the post-graduate pr

recruitment
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F
Fin
📍 Dublin• Full-time
30mo ago

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What’s the opportunity? We are looking for a Senior Engineer to join the team that enables the core technologies that Fin is built on . This role is especially compelling for engineers who enjoy scaling Elasticsearch in production and who also like working across adjacent systems such as MySQL, ingestion pipelines, and owning how they operate from low level systems engineering to all parts of our Rails and monolith. Our team’s mission is to accelerate Fin’s growth and stability through educated and operationally excellent core technology usage. This means that we’re here to help product engineers and ML scientists build simpler, more performant product - faster. This can be through things like making low level database improvements that enhance everyone's experience, building best in class Elasticsearch tooling, or partneri

mysqllinuxai
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F
Fin
📍 Dublin• Full-time
41mo ago

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, you will be a Senior Software Engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products

javascriptpythonaws
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Please note – this is a subcontractor Talent Pool. We will only be in touch if a suitable role is available in your area. At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. Through our robust portfolio of progressive solutions, comprehensive range of certifications and industry-leading insights , we lead by example to amplify excellence within the organisations that we support. We are seeking an experienced and qualified Lead Auditor to join our team on a subcontract basis. The ideal candidate will have a strong background in electrical engineering, electrical goods, manufacturing, calibration, or mobile phone industries, along with proven experience auditing ISO standards, Plan, conduct, and report on audits for ISO 9001, 14001, 45001, and 27001 compliance, ensuring full adherence to the standards. Provide clear and constructive feedback on findings to clients, helping them understand areas of compliance and opportunities for improvement. Review and verify clients’ management systems, documenting compliance levels and preparing detailed audit reports. Maintain strong knowledge of current ISO standards and best practices. Collaborate with client teams and stakeholders to support them through the audit process. Requirements: Must hold Lead Auditor certifications for ISO 9001, 14001, 45001, and/or 27001. A minimum of 3 years of relevant auditing experience across these standards, preferably in a variety of industries. Strong understanding of compliance requirements for quality, environmental, health and safety, and information security management systems. Excellent analytical, report-writing, and communication skills. Full Driving Licence. Travel to client locations as needed. Proven track record of independent or subcontracted audit roles. Familiarity with relevant legal and regulatory requirements in the field of ISO management standards.

auditing
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About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and open up new business opportunities. Our mission is to increase the GDP of the internet, and we have a lot of work ahead. That gives you an unusual opportunity to help put the global economy within everyone’s reach while doing the most important work of your career. About the team The Startup SaaS Platforms team works with European startups in one of Stripe’s must-win segments. SaaS platforms are companies that use Stripe to embed payments and make financial services a core part of their products, such as Shopify, Mindbody, and Lightspeed. For these companies, their partnership with Stripe is vital to the success of their businesses. SaaS platforms are a global priority for Stripe, and our team finds and wins Stripe’s future strategic accounts in Europe. We partner with high-potential companies early and help them use Stripe’s solutions to better support their users, scale globally, and create new revenue streams by monetising payments and financial services. What you’ll do We’re hiring an Account Executive to win new business with pre-revenue and early-stage SaaS platform startups across the United Kingdom and Ireland. This is a new-logo role. Your job is to find the most promising founders building platforms today, win their business for Stripe before they choose another provider, and get them live with the right integration from day one. You’ll work alongside our SaaS Platform Account Executives as the team’s dedicated hunter for the earliest stage of the market. You’ll own the pre-revenue and early-revenue segment end to end, from generating pipeline and handling inbound demand to closing deals and getting each new platform activated. Early-stage platforms make their payments decisions early and rarely revisit them. They also often need several pr

N
Notion
📍 Dublin• Full-time• €85K – €95K/yr
6 days ago

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: The Notion EMEA Recruiting team acts as trusted business partners who craft a thorough, inclusive, and curated interviewing experience. We believe hiring exceptional talent, at the right time, is the best path forward to achieve our company’s ambitious goals. We’re looking for a Go-to-Market Recruiter to support our growth across key Go-to-Market (GTM) teams in EMEA, with an emphasis on Sales. In this role, you'll help shape our recruiting strategy, manage full-cycle hiring efforts, and ensure a delightful yet rigorous hiring process. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Serve as a trusted recruiting partner to leaders across the GTM org, owning the full recruiting lifecycle from sourcing through successful close Design and implement creative sourcing strategies to attract diverse top talent across EMEA markets Ensure scalable and structured hiring plans with consistent evaluation processes while creating tho

S
7 days ago

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As Regulatory Legal Counsel, EMEA, you will advise on platform, AI and digital regulation that shapes how X, Grok and other SpaceXSI products are built and operated across Europe, the UK, the Middle East and Africa. Europe and the UK have some of the most demanding and actively enforced regulatory regimes we face, including the EU Digital Services Act, the UK Online Safety Act and the EU AI Act. You will turn complex obligations into clear, practical advice and implementation plans, and work hand in hand with Safety, Product, Engineering, Policy, Compliance and our other Legal teams to deliver them. This role is for someone who enjoys being close to how products actually work, can move quickly between legal analysis and practical implementation, and is comfortable engaging with regulators. RESPONSIBILITIES: Advise on implementation and compliance with EU, UK and other EMEA digital regulations, with a focus on the EU AI Act, Digital Services Act (DSA), the UK Online Safety Act (OSA), the Audiovisual Media Services Directive (AVMSD) and national implementations such as Ireland's Online Safety Code, and of the eCommerce Directive. Support regulatory engagement and i

airecruitment
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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and create new business models. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing some of the most important work of your career. You can read more about the business we’re building and what we’re looking forward to in our annual letter. About the team The Risk team builds trust, an essential ingredient for Stripe’s mission to increase the GDP of the internet. We make it possible for millions of businesses to access and use Stripe’s financial infrastructure while protecting our users, financial partners, and the broader ecosystem from harm. Risk sits at the center of our users’ and Stripe’s ability to grow safely. We help legitimate businesses access Stripe’s financial services, provide credit to creditworthy businesses, and increasingly help users manage their own risk. We also prevent fraud and financial crime, manage Stripe’s credit exposure, meet our obligations to regulators and financial partners, and enable Stripe’s product teams to launch and grow products safely. To do this, we set the policies and standards that guide how Stripe manages risk and develop the advanced AI, infrastructure, and product experiences that put them into practice for Stripe and our users. At Stripe’s scale—$1.9T in annual payment volume, equivalent to 1.6% of global GDP, across millions of businesses—we face risk problems no other company has encountered. The opportunities and complexities are only growing as AI reshapes what is possible, Stripe expands its product suite, regulators raise their expectations, and we support more businesses in more countries. What you’ll do As a Senior Staff Product Manag

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As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to ensure smooth transition and onboarding experience Proactively build relationships with customers to create mutual trust Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal) Who You Are: A strong communicator with excellent attention to detail Fully proficient German language speaker required to develop deep trusting relationships with customers in the region Motivated by building long-term and long-lasting relationships Driven by the opportunity to make a visible impact with your work 5-7 years of experience in a customer account facing role Customer-minded, always aiming to provide the most value possible Excited by working in an ever-evolving and fluid solution focused environment Experienced in negotiating contract terms and overcoming

aifinance
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D&
14 days ago

The Quality Assurance Engineer II creates and maintains tests to ensure software meets user and product needs. The role develops project test plans, defines and tracks quality assurance metrics, analyses software-quality data, documents defects, and supports issue resolution and continuous process improvement. The role also adopts AI tools and integrates automated testing within CI/CD pipelines to improve test design, automation, defect analysis, requirements review, release quality and overall QA productivity. Key Responsibilities • Work closely with development and product teams to ensure product quality in a fast-paced Agile environment. • Create and maintain test strategies, test plans, test cases, test data and traceability for new features and defect fixes. • Write and maintain automated tests for web applications, REST APIs and data-validation workflows. • Integrate and maintain automated test suites within CI/CD pipelines to support continuous testing, quality gates and release validation throughout the software delivery lifecycle. • Execute manual functional, regression, integration and exploratory testing where automation is not yet appropriate. • Validate multi-tiered, data-driven applications processing large volumes of records. • Define and track quality metrics including defect counts, severity, test execution, coverage and release status. • Identify, document, report, track and verify issues through resolution. • Perform root-cause analysis and collaborate on preventive quality improvements. • Support product deployments, release validation and QA sign-off. • Partner with support t

pythonjavasql
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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Join our world-class Global Foundation Recruiting team, renowned for its dedication to excellence and innovation in talent acquisition. We are a dynamic, fun and passionate group, committed to building a diverse and high-performing workforce that propels our mission forward. As we navigate the ever-evolving landscape of our business, we pride ourselves on our collaborative approach, working closely with leaders globally to shape their hiring strategies. Our team is focused on attracting the best talent of this generation, ensuring that we not only meet our strategic goals but also foster an inclusive environment where every individual can thrive, have fun and support each other. Together, we are setting the standard for recruiting excellence at Airbnb. The Difference You Will Make: Your main responsibility will be to successfully bring searches to fruition and deliver exceptional experiences for candidates and hiring managers across our CBO function, with additional support for hiring across our corporate functions. Our team takes a consultative approach, working closely with stakeholders to understand their needs and provide tailored solutions. Dedicated to sourcing and hiring top talent in the market, we ensure that every individual interacting with Airbnb's recruitment process feels valued and supported. A Typical Day: Manage and drive a full-cycle recruitment process including sourcing, screening, interview, feedback and offers for all levels of candidates from entry to senior level — across our CBO function (sales, business development, partnerships and other

financerecruitment
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