Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Customer Experience at Brex The Customer Experience team is the connective tissue between Brex’s product and the companies that depend on it every day. We don’t just resolve issues — we surface insights, close feedback loops, and help shape the product roadmap. As Brex becomes an AI-native company, our CX organization leads that shift: building the systems, metrics, and workflows that let AI handle routine complexity while humans focus on judgment and relationships. We measure success not by tickets closed, but by customers who don’t need to contact us in the first place. What you’ll do Brex is looking for an experienced AI operator & leader to own the strategy and execution of AI-powered customer experience. You’ll lead the team responsible for Brex’s AI customer service platform — optimizing instruction sets, driving quality, and expanding AI across chat, voice, and email. You’ll also own the internal side of the equation: build
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Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Customer Experience at Brex The Customer Experience team is the connective tissue between Brex’s product and the companies that depend on it every day. We don’t just resolve issues — we surface insights, close feedback loops, and help shape the product roadmap. As Brex becomes an AI-native company, our CX organization leads that shift: building the systems, metrics, and workflows that let AI handle routine complexity while humans focus on judgment and relationships. We measure success not by tickets closed, but by customers who don’t need to contact us in the first place. What you’ll do Brex is looking for an experienced AI operator & leader to own the strategy and execution of AI-powered customer experience. You’ll lead the team responsible for Brex’s AI customer service platform — optimizing instruction sets, driving quality, and expanding AI across chat, voice, and email. You’ll also own the internal side of the equation: build
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. AI at Brex AI Engineering at Brex is redefining how businesses run their finances by building intelligent, autonomous systems directly into the Brex platform. Our teams develop AI agents that don’t just surface insights—they take action, optimizing spend, managing workflows, and making real-time decisions on behalf of our customers. By deeply integrating proprietary financial data with product and platform infrastructure, we’re turning complex financial operations into simple, automated experiences and setting a new standard for how modern finance works. What you’ll do You'll be a product engineer building Brex's Audit Agent — an agentic system that reviews customer spend at scale and replaces the manual work traditionally done by BPO teams. The agent itself reasons; the surrounding product harness is what makes that reasoning useful, trustworthy, and operable for real customers. That product harness is where you'll live. You'll desig
AI only answers correctly when it can trust the data underneath it. This role owns two connected parts of how Sigma shows up in that world: where Sigma's experience lives outside its own product (MCP, a CLI, the Claude and ChatGPT marketplaces, integrations like Slack, Teams, and Glean), and the semantic layer that makes every one of those surfaces trustworthy. The first mandate is Sigma's AI ecosystem: defining Sigma's approach to MCP, giving external agents structured, governed access to Sigma's data model; owning the CLI, giving developers a fast way to work with Sigma outside the UI; and building Sigma's presence in the Claude and ChatGPT marketplaces, plus integrations for Slack, Teams, Glean, and similar surfaces, so people can reach Sigma's data wherever they already work. This is some of the most visible, fastest-growing surface area in the product. The second mandate is the semantic layer underneath it all. Every agent, chat answer, and integration is only as reliable as the data model behind it — get a metric definition wrong here, and every surface built on top inherits the mistake. This includes setting the roadmap for how semantic views connect across data platforms and how the model evolves as new AI capabilities emerge. What you'll do Define Sigma's approach to MCP, giving external agents and tools structured, governed access to Sigma's data model. Own the CLI roadmap, giving developers a fast, scriptable way to work with Sigma outside the UI. Build Sigma's presence in the Claude and ChatGPT marketplaces, along with integrations for Slack, Teams, Glean, and similar surfaces, so people can reach Sigma's data wherever they're already working. Set the roadmap for Sigma's data modeling strategy, including how semantic views connect across data platforms and how the semantic layer evolves as new AI capabilities emerge. Partner with engineering and design to ship integration and semantic modeling capabilities that hold up at enterprise scale.
Sigma is transforming how businesses allow customers to build apps, agents and dashboards on top of governed enterprise data. Hence, we are growing the design team and looking for designers who are excited to solve challenging problems, deliver impactful capabilities throughout our stack to build world-class technology. You will be part of a talented team of designers with a shared mission to make data easily accessible for all users. We're looking for a Senior Product Designer / Design Engineer who sits at the intersection of interaction design and AI engineering: someone who uses AI to ship faster, builds the skills and evals that make AI more effective, and invents new interaction paradigms for how people work alongside intelligent systems. This isn't a traditional design role. Yes you'll be using Figma, but also writing code with AI, training it, evaluating it, and questioning every assumption about what a "UI" can be when the interface itself reasons. Please note this is a 4 day on-site role in our San Francisco office. What You'll Do Start with AI, stay with AI. Use LLMs to clarify scope, draft specs, surface edge cases, and align your team before committing to a direction, use AI coding tools to build and iterate on the solution itself, and merge code to prod when fits. Prototype in code. Build working interfaces with Cursor and Claude Code, guiding structure, behavior, interaction, motion and UX quality while AI handles implementation. Partner directly with engineering to decide what moves into the product and what stays as a validated spike. Bring it to production. Fix small interaction and refinement issues directly on prod code. Design new AI interaction paradigms for conversational interfaces. Invent and validate novel patterns for how users converse with, direct, and trust AI systems - especially in data contexts where precision and confidence matter. Write evals, skills, and help on tools. Build the scaffolding that makes AI reliabl
Location : Come and join us in Hamburg, Berlin or Barcelona! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. We are looking for a Senior Data Analyst (m/f/d) to collaborate with our operational squads. In this role you will be able to become an expert in our business and data analysis systems and environment to allow you to champion data-driven decisions as part of the Data Operations team. Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate analysts who strive for excellence and like to have fun. Are you ready for your next ride? YOUR DAILY ADVENTURES WILL INCLUDE: Focus on analysing and presenting recommendations/process changes/new initiatives to management using insights derived from data. Use your technical skills such as actively engaging in configuration and programming in the data environment, querying data via SQL from the data lake, automating data processes, deep dive analysis in Python and adjusting ETL tasks. Bringing new insights and championing them using your analyses, dashboards, and good storytelling! We value ideas over hierarchy, and there's always a new path to follow if your idea is convincing and well-backed with data. Develop monitoring tools to measure performance and help the business achieve its objectives. Create queries to answer operational and business questions across our many operational teams to support decisions. Communicate results in a clear and impactful manner. TO BE SUCCESSFUL IN THIS ROLE: Educated to Degree Level or higher in an analytical discipline such as Engineering, Computer Science or Economics 5+ years of experience in an analytical role You have curiosity in your essence, which motivates you to answer WHY things happened, not only scratching the surface, but aiming for well-founded actionable results Curiosity about AI and its practical applications in analytics, experience using LLMs or AI-powere
Location : Come and join us in Hamburg, Berlin or Barcelona! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. We are looking for a Senior Data Analyst (m/f/d) to collaborate with our operational squads. In this role you will be able to become an expert in our business and data analysis systems and environment to allow you to champion data-driven decisions as part of the Data Operations team. Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate analysts who strive for excellence and like to have fun. Are you ready for your next ride? YOUR DAILY ADVENTURES WILL INCLUDE: Focus on analysing and presenting recommendations/process changes/new initiatives to management using insights derived from data. Use your technical skills such as actively engaging in configuration and programming in the data environment, querying data via SQL from the data lake, automating data processes, deep dive analysis in Python and adjusting ETL tasks. Bringing new insights and championing them using your analyses, dashboards, and good storytelling! We value ideas over hierarchy, and there's always a new path to follow if your idea is convincing and well-backed with data. Develop monitoring tools to measure performance and help the business achieve its objectives. Create queries to answer operational and business questions across our many operational teams to support decisions. Communicate results in a clear and impactful manner. TO BE SUCCESSFUL IN THIS ROLE: Educated to Degree Level or higher in an analytical discipline such as Engineering, Computer Science or Economics 5+ years of experience in an analytical role You have curiosity in your essence, which motivates you to answer WHY things happened, not only scratching the surface, but aiming for well-founded actionable results Curiosity about AI and its practical applications in analytics, experience using LLMs or AI-powere
About the Role At Atomicwork, the People Partner role goes beyond partnering- it’s about building, operating, and scaling people programs with intent. This role is ideal for someone who enjoys being close to the business, working with senior leaders, and owning the entire employee lifecycle -from onboarding to exit-while also bringing structure, automation, and data-driven decision-making. You’ll work across multiple teams and geographies , including close collaboration with US-based stakeholders, and help shape a strong, values-led culture as the company scales. What You’ll Do Business Partnership & Stakeholder Management Partner closely with senior leaders across functions and locations Act as a trusted advisor on people matters, balancing business needs with empathy Enable leaders to make better people decisions through data and insights People Operations & Automation Own end-to-end employee lifecycle processes: onboarding, engagement, performance, transitions, and exits Build scalable, automated people processes suitable for a growing startup Ensure operational excellence while continuously improving systems and workflows Programs, Policies & Culture Design and implement HR programs aligned with Atomicwork’s cultural values Create and standardize policies that work across regions, while respecting local nuances Enable and strengthen culture through meaningful engagement initiatives, not surface-level activities Data, Problem Solving & Decision Making Take a data-driven approach to identify trends, diagnose problems, and recommend solutions Handle complex people situations with maturity, empathy, and sound judgment Bring structure to ambiguity and act decisively when required What We’re Lo
Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. About the Role We are looking for a motivated Electronics Assembly Operator to support circuits assembly, soldering, rework, repair, inspection, and testing activities. This role is ideal for someone who is detail-oriented, hands-on, and comfortable following work instructions, IPC standards, and quality requirements in an electronics manufacturing environment. Key Responsibilities · Assemble, install, replace, and repair electronic components and connectors on PCBAs according to drawings, work instructions, IPC standards, and quality requirements · Perform hand soldering, touch-up, and component-level rework for through-hole, surface-mount, and fine-pitch components · Complete approved PCBA rework and repair, including solder bridge removal, lifted lead correction, connector replacement, and related defect corrections · Operate selective soldering and depaneling equipment while maintaining yield, quality, and basic autonomous maintenance requirements · Assist in materials handling and station setups · Inspect PCBAs for solder quality, component placement, polarity, cleanliness, and workmanship against IPC and internal standards · Document defects, corrective actions, inspection results, and traceability information for rework and repair activities · Support box build, final assembly, troubleshooting, repair verification, and continuous improvement activities across Production, Testing, Quality, and Engineering · Maintain a clean, organized, ESD-safe workstation and follow company procedures, SOPs, ISO requirements, and safety practices Skill
About the Role REMOTE IN INDIA We're looking for a software engineer to build the Kubernetes-native control plane that provisions and runs our GPU inference fleet. You'll design a manifest-driven API where the inference team declares what they need, whether that's a cluster, a model deployment, or a capacity change, and our controllers handle the reconciliation, provider/runtime selection, and lifecycle management underneath, so the inference team never has to know or care which specific serving stack, scheduler, or hardware pool is doing the work. You'll also build the systems that keep the fleet efficient, not just running, including defragmentation and rebalancing logic that consolidates scattered workloads back into contiguous capacity, and scheduling/bin-packing improvements that push GPU utilization up without hurting latency. The core value we're after is decoupling the people building on top of the platform from the operational and runtime complexity underneath, while squeezing more usable capacity out of the same hardware. You'll build the controllers, reconciliation loops, and self-service surface (API/CLI, not tickets) that make that decoupling real, plus the event-driven health, remediation, and utilization systems that keep it running and efficient without a human in the loop. Strong candidates have hands-on experience with Kubernetes controller/CRD patterns, have built or operated a platform API that abstracts multiple backends behind one interface, understand GPU scheduling and capacity efficiency (fragmentation, bin-packing, right-sizing), and think about GPU infrastructure as software to be engineered. A product mindset - you've built internal platforms or APIs consumed by other engineering teams and care about the developer experience of what you ship. You build it, you own it. You are not only responsible for delivering the software but also for operating and supporting it in production. Responsibilities Build the provisioning state machine
ABOUT THIS ROLE GHX connects healthcare suppliers and hospitals across North America, processing over 2.2 million Purchase Order (PO) documents per year through its ADM (Automated Document Management) platform. The platform processes the majority of documents automatically; documents the system cannot process with sufficient confidence are routed to a human review queue. The Document Review Specialist verifies those flagged documents and corrects extraction errors at the field level. Every correction feeds directly into model retraining — you are not maintaining a status quo, you are actively improving the platform’s accuracy over time. This is a precision operations role, not conventional data entry. KEY RESPONSIBILITIES Document Verification & Field Correction — 95% Verify documents like purchase orders, invoices, etc. flagged by the platform as requiring validation Compare extracted field values against the source document image and correct every discrepancy at the field level Verify and correct core fields, including vendor name, PO/Invoice number, line item descriptions, quantities, unit prices, delivery dates, and ship-to addresses Sustain throughput of ~30 documents per hour at a field accuracy rate of 99% or above Self-audit daily output before shift-end submission to catch and correct errors before they enter the system Flag ambiguous, damaged, or edge-case documents per the team escalation protocol; do not attempt to resolve documents outside defined parameters Calibration & Continuous Improvement — 5% Participate in team calibration sessions led by the Supervisor to maintain consistent field interpretation standards Surface recurring error patterns to the Supervisor (e.g., consistent misread of a specific supplier’s PO template) through the team escalation channel Complete structured onboarding and participate in refresher sessions as document types and field standards evolve REQUIRED QUALIFICATIONS Bachelor’s degree in any discipline 1–3 years of
Agents have changed the game for software delivery and efficacy. Diligent is the leading GRC platform in the world, and we are racing ahead to take the agents show on the road and work with the customers where they work . The FDE function will lead the change on how we embed AI agents into some of the world’s most complex governance, risk and compliance environments. This is not a support or consultancy role. It is a builder role, for someone who is equally comfortable reading a failing agent trace, running a discovery workshop with a bank’s internal audit team, and translating what they find into a production-grade agentic solution. You will be building AI agents for GRC professionals , not assistants that surface suggestions, but agents that own complex, multi-step workflows end to end . Agents that customers can hand a task to and trust it will come back done. Closing the gap between a promising prototype and something a company Board and ELT depends on is a completely . Here’s a breakdown of what you’ll do Embed directly with major enterprise customers (global banks, regulated corporates) across EU and US ; sitting wi th internal audit teams, risk functions, compliance and governance professionals to understand their real workflows and devise agentic solutions to intelligently automate them creating tremendous efficacy and efficiencies for our customers. Run agent-focused discovery workshops, rapidly prototype agentic solutions, and test them with practitioners; distinguishing between workflows that need an agent and those that need a button. Source, integrate, and move data between enterprise systems as part of live customer implementations — understanding the real data landscape customers operate in and building reliable pipelines to support it . Take agents from prototype t
Position Overview: We are seeking a strategic, data-driven leader with a deep understanding of sales processes, marketing strategies, and customer success to join the GTM Operations team. The Manager of GTM Operations (EMEA/APAC) is a critical, strategic partner to the VP of Sales in EMEA and APAC. You will foster collaboration and alignment among the entire commercial organization including Sales, Customer Success, Marketing, and Partnerships. The ideal candidate will have a proven track record of building scalable processes and leveraging AI to drive sustained revenue growth. Strong analytical and strategic planning capabilities are essential. Key Responsibilities: Commercial Strategy and Growth Partner with the Sales and Finance to develop and operationalize a commercial growth strategy, ensuring alignment between pipeline and bookings targets, capacity, headcount and budgets Translate complex data into actionable recommendations for Commercial leaders Develop and maintain segmentation models and sales coverage strategies that align to growth objectives, drive focus, and optimize rep productivity Forecasting & Pipeline Management Drive and evolve the sales forecasting framework, implementing a disciplined, data-driven forecast cadence across all theatres and segments Utilize Salesforce, GTM tools and data sets (snowflake) to drive predictability, pipeline conversion, stage hygiene, and deal inspection processes. Leverage AI and machine learning capabilities within the existing data stack (e.g., Snowflake, Salesforce) to enhance forecast accuracy, surface pipeline risk earlier, and automate routine reporting Deliver consistent r
Here's a summary of the role: Identity infrastructure is not glamourware . It doesn't get standing ovations at company all-hands. But it is the thing every product in the portfolio depends on, and when it breaks, everyone knows. If you're the kind of PM who finds that genuinely interesting, read on. This role is for someone who has lived inside SAML flows, argued over PKCE token lifetimes, and knows exactly why SSO bypass lists are a necessary compromise. You'll own the authentication platform that thousands of enterprise customers trust, and you'll shape it alongside engineers who go deep. No surface-level roadmap ownership here. Here's a breakdown of what you'll do (not all of it, just the important stuff) Own the product strategy and roadmap for core authentication flows: SAML 2.0, OIDC/OAuth 2.0 with PKCE, MFA enforcement, token lifecycle management, and multi-IdP federation. Make product decisions that sit at the intersection of system design, security architecture, and developer experience, working directly with senior engineers on protocol choices and infrastructure trade-offs. Drive adoption of platform identity capabilities across internal engineering teams through influence, moving products toward modern API patterns and away from legacy integration surfaces. Use AI coding tools (Claude Code, Cursor, or similar) to prototype ideas and validate concepts before you pitch them; this is expected, not optional. Track the IAM standards landscape, including passkeys, FIDO2, SCIM, zero-trust, and verifiable credentials, and use that knowledge to sharpen product direction. Translate complex authentication concepts (JWT structures, SAML assertions, PKCE handshakes) into clear specs, user stories, and prioritized backlogs for audiences from engineers to executives. These are the essentials you'll ne
Role Summary The Support Team Manager is responsible for the day-to-day leadership and performance of a team of Support Specialists, serving as the primary connection between frontline agents and broader operational leadership. This role balances hands-on people management with operational oversight, including but not limited to coaching team members, driving performance outcomes, managing escalations, and ensuring contributors receive consistent, high-quality support experiences. The ideal candidate leads with curiosity, communicates proactively, and holds themselves and their team to a high standard of accountability, quality, and continuous improvement. Success in this role requires strong judgment, a people-first mindset, and the ability to thrive in a fast-paced, evolving environment. Key Responsibilities Team Leadership & Coaching: Lead, coach, and develop a team of Support Specialists (Tier 1-3) through regular 1:1s, structured feedback, and performance conversations. Foster a collaborative, accountable, and high-performing team culture. Recognize strong performance and address performance concerns in a timely and constructive manner. Performance Management: Monitor and evaluate team performance across quality, productivity, CSAT, SLA attainment, and adherence metrics. Identify trends, surface insights, and create action plans to drive continuous improvement at both the individual and team levels. Operational Oversight: Manage day-to-day team operations including ticket queue health, schedule adherence, coverage coordination, and shift handoffs. Ensure workflows, policies, and documentation are consistently followed and updated as processes evolve. Escalation Management: Serve as the primary escalation point for complex or unresolved contributor issues. Support agents with difficult tickets, providing guidance and decision-making to ensure timely, high-quality resolutions with complete documentation. Reporting & Analytics: Track and report on team per
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