Systems Engineering Support Analyst Jobs

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, you will be a Senior Software Engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products

About the role Chime’s Cards org is hiring an engineer to help scale and evolve Cards portfolio. In this role, you’ll dive into high-impact projects across our service architecture, collaborating with product, risk, and design partners to deliver resilient, secure systems. While your focus will be backend, we're looking for someone who’s excited to roll up their sleeves and contribute wherever it’s needed most to move the team forward In this role, you can expect to Drive technical design and architectural decisions, while mentoring engineers and fostering cross-functional collaboration Lead and contribute to multiple projects simultaneously, balancing ownership of key initiatives with support across broader team efforts Build and maintain robust, low-latency APIs and backend services that power our Trust and Safety platforms Become the domain expert in our platform architecture, providing technical decisions and solutions to refine our maturing platforms Partner with data engineers, analysts, and product managers to ship impactful features that enhance member protection and experience Improve platform reliability and performance through thoughtful system architecture, observability practices, and automation Evolve our experimentation, policy lifecycle, and ML integration capabilities to support smarter and faster decision-making at scale Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary. To thrive in this role, you have 5+ years of experience developing software in a production environment at scale Prior experience serving as a technical lead for a team and on complex projects—driving architectural decisions, coordinating execution, and aligning cross-functional teams Proven experience with Ruby on Rails or comparable frameworks Experience with transactional databases and caching systems Deep understanding of architectural patterns for large-scale web applicat

We are seeking an experienced Quantitative Developer to join our Markets Quantitative Analytics team, partnering closely with Quantitative Analysts, Traders, and Technology professionals to build the next generation of pricing, risk, and analytics platforms. This is a hands-on technical role for a highly skilled software engineer with a passion for quantitative finance. You will be responsible for designing and delivering high-performance, scalable solutions that support front office trading businesses across asset classes. The role offers the opportunity to work on complex quantitative challenges, modern engineering practices, and large-scale distributed systems while helping shape the strategic direction of Citi's quantitative technology platform. Successful candidates will combine strong software engineering expertise with an understanding of quantitative methodologies and financial markets, translating sophisticated mathematical models into robust, production-grade solutions. Key Responsibilities Design, develop, and maintain high-performance pricing, risk, and analytics libraries used across Global Markets. Partner with Quantitative Analysts to transform research models and prototypes into scalable, production-quality software. Build and optimize quantitative applications using modern C++ and Python, applying strong software architecture and engineering principles. Own the full software development lifecycle, including requirements gathering, design, implementation, testing, deployment, and ongoing support. Drive engineering excellence through CI/CD adoption, automated testing, code reviews, and software quality best practices. Develop and maintain market data platforms and data pipelines supporting analytics, pricing, and risk workflows. Work with infrastructure teams to leverage distributed computing, cloud technologies, and scalable arc

Work Flexibility: Remote As a Senior Lead, Data Engineering, you will serve as a technical leader who helps shape the future of enterprise data solutions. In this role, you will drive complex data initiatives, influence technical strategy, and partner with teams across the organization to build scalable, high-impact data products. This is an opportunity to solve challenging business problems while mentoring fellow engineers and elevating data engineering best practices. What You Will Do Lead the architecture, development, and modernization of scalable enterprise data platforms that support global procurement analytics and business transformation. Define and help execute a multi-year data engineering strategy focused on platform scalability, reliability, automation, technical debt reduction, and long-term maintainability. Design, build, and optimize Azure-based data solutions using technologies such as Databricks, Delta Lake, Azure Data Factory, Azure DevOps, CI/CD pipelines, and infrastructure automation. Integrate and harmonize data across multiple ERP systems by standardizing supplier, purchasing, and master data into common enterprise data models. Partner with procurement analysts, architects, engineers, and business stakeholders to translate complex business needs into reusable, scalable data products and engineering solutions. Establish engineering standards, conduct architecture reviews, improve documentation, and mentor engineers to raise the overall technical capability of the team. Identify and implement AI-enabled approaches that accelerate development, improve data quality, automate documentation, support testing, and enhance analyst productivity. Evaluate and recommend tools, frameworks, patterns, and platform investments that improve performance, reliability, security, governance, and operational ef

Position Overview We are seeking a highly analytical and data-driven Payment Reconciliation Specialist / Analyst to oversee our end-to-end financial reconciliation processes. In this role, you will be responsible for managing high-volume transaction datasets, tracking payment lifecycles, and ensuring absolute financial accuracy across internal systems, payment gateways, and banking partners. The ideal candidate bridges the gap between finance and technology—possessing strong core accounting fundamentals alongside advanced technical skills in SQL and Python to drive automation, eliminate manual workflows, and optimize payment processing costs. Key Responsibilities 1. Core Payment & Financial Reconciliation End-to-End Auditing: Validate transaction records across internal systems, payment gateways (PGs), banking partners, settlement files, and merchant reports. High-Volume Data Analysis: Analyze massive transaction datasets to promptly identify mismatches, pending settlements, duplicate transactions, and financial exceptions. Chargeback Management: Monitor disputed transactions, track the complete chargeback lifecycle, validate reversal entries, and ensure accurate accounting adjustments/recovery. Finance & Accounting Support: Validate transaction postings, track pending receivables, manage refund accounting, handle merchant payout reconciliation, and assist with balance sheet reconciliation. 2. Cost Optimization & Reporting PG Cost Analysis: Monitor and analyze Payment Gateway costs (MDR charges, transaction processing fees, bank charges, gateway settlement fees) to identify cost-optimization opportunities. MIS & Dashboards: Prepare daily, weekly, and monthly MIS reports and design reconciliation dashboards for leadership, finance, and operations teams to support audit readiness. 3. Data Engineering & Process Automation SQL Data Extraction: Write complex SQL queries for reconciliation checks, exception reporting, and data validation across large transactional da

About the role: As a Senior Product Manager, Clinician Experience you can expect to ship into production at major health systems, work at the AI frontier with real clinical constraints, and operate cross-functionally with engineering, ML, clinical, design, and partner-facing teams. What you will do: Clinician Experience You'll own the products clinicians use to review, act on, and trust what our AI produces: the tools that surface AI-gathered patient context, support clinical decision-making, and fit into workflows that are already overloaded. The clinician-facing product surface: intake summaries, AI-generated patient context, review/override workflows, and documentation support tooling The end-to-end encounter workflow, from AI-gathered context through clinical decision to documentation. Trust and explainability mechanics — how the AI surfaces its reasoning and how clinicians correct or override it Reduction of clinical workload: minutes saved per encounter, clicks removed, documentation burden reduced Work directly with practicing physicians (internal and health system partners) to validate that designed workflows reflect real clinical behavior Partner with clinical leadership on safety review and escalation protocol Engineering and AI/ML teams to translate clinical trust requirements into verifiable, implementable product behavior What we’re looking for: 4+ years of product management experience shipping consumer or B2B2C software; at least one product you owned end-to-end from ambiguity to launch Experience with AI/ML-powered products — you understand non-determinism, know why evals matter, and can reason about model behavior as a product surface Strong analytical fluency: you can pull your own data, define your own metrics, and won't wait for an analyst to tell you what's happening Exceptional written communication — your docs create alignment instead of requiring meetings to explain them Comfort operating in regulated, high-stakes environments Client-facing e

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Our Product Development organization is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product. Our infrastructure teams are responsible for the lowest layers of our software stack, often focused on database technologies, distributed systems, large scale data systems, security, and application infrastructure. As a Software Engineer on infrastructure working on our Foundry platform, you'll contribute high-quality code to underpin Palantir Foundry and Gotham with performant, secure, and scalable building blocks, enabling products deployed to the most important institutions in the public and private sector. You'll build the foundational capabilities that power our products used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters, in countries around the world. We’re hiring engineers who are passionate about solving real-world problems and empowerin

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Our Product Development organization is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product. Our infrastructure teams are responsible for the lowest layers of our software stack, often focused on database technologies, distributed systems, large scale data systems, security, and application infrastructure. As a Software Engineer on infrastructure working on our Foundry platform, you'll contribute high-quality code to underpin Palantir Foundry and Gotham with performant, secure, and scalable building blocks, enabling products deployed to the most important institutions in the public and private sector. You'll build the foundational capabilities that power our products used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters, in countries around the world. We’re hiring engineers who are passionate about solving real-world problems and empowerin

We are looking for a highly motivated AI/ML Software Engineer to join the Enterprise Agentic AI Platform team within IT. You will work closely with Business Analysts, and Engineering teams to design, develop, and deploy enterprise AI solutions that improve productivity and automate business workflows across Engineering, Operations, and Manufacturing. What you'll be doing: Design, develop, and deploy Agentic AI applications using Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI orchestration frameworks. Build scalable AI services and reusable components integrated with enterprise applications such as PLM, SAP, and other business systems. Collaborate with business and IT teams to translate business requirements into AI-driven solutions. Develop secure, scalable APIs and enterprise integrations to enable intelligent workflows and automation. Improve AI solution quality, performance, and reliability through prompt engineering, evaluation, and continuous optimization. Partner with cross-functional teams throughout the Software Development Lifecycle (SDLC), from solution design through deployment and production support. What we need to see: Bachelor's or Master's degree in Computer Science, Information Technology, AI/ML, or a related field. 6+ years of software engineering experience with strong proficiency in Python and backend application development. Hands-on experience with Generative AI, LLMs, RAG, AI agents, REST APIs, and cloud-native application development. Experience integrating enterprise applications and building scalable, production-ready software solutions. Strong analytical, problem-solving, communicatio

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. For 10 years, Scale has provided the high-quality data and full-stack technologies that power the world's leading models, and has helped enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. Public Sector engineers build the core product including the systems required to ingest and process federal datasets that support real-time decision-making in contested environments. As a New Grad Software Engineer on this team, you will own meaningful, mission-facing work from day one: shipping features, sitting with the government stakeholders who use them, and iterating fast. Example Projects Build multi-layered guardrails that keep agents safe and predictable in high-stakes federal environments Optimize data retrieval for agents, including RAG pipelines over large, heterogeneous federal datasets Build orchestration for fleets of asynchronous agents running long-horizon tasks Develop systems that automatically alert users to deviations and anomalies in incoming data Create interfaces that illustrate how an agent reached a decision, so operators can audit and trust its output Develop data pipelines and ML infrastructure that make previously siloed government data sources accessible to agents Build evaluation infrastructure that measures model reliability against mission requirements Ship full-stack tooling that lets analysts query, visualize, and explore mission data Deploy and harden applications into secure, air-gapped, and cloud-native government environments Requirements A graduation date in Fall 2026 or Spring 2027 with a Bachelor's degree (or equivalent) in a relevant field (Computer Science, EECS, Computer Engineering, Statistics) Product engineering expe

A Career with Point72's Market Intelligence Team On our proprietary research team—Market Intelligence—you’ll partner with our investment professionals and Compliance team to work with alternative data to uncover insights about companies, industries, and the broader economy through deep fundamental research and applying data science and engineering techniques. You’ll work alongside a talented team with diverse skills, backgrounds, and perspectives. Our sector data analysts, data scientists, data managers, and engineers work together to build compliant research products that are incorporated into the research process of our investment professionals. We look for other bright, motivated, and collaborative people to join our team and grow with us—a majority of the leaders in our group were promoted from within. WHAT YOU'LL DO Act as a forward-deployed solution architect: partner with EMEA Pods and business groups to identify high-value AI use cases, understand research workflows, and shape practical solution designs. Use lightweight proof-of-concepts selectively to validate value before larger build decisions. Be the bridge between EMEA teams and the firm’s AI resources: turn messy team signal into concrete product and platform asks, surface existing firm capabilities before teams reinvent them, and help firm-wide teams understand regional priorities. Lead the enablement motion through teach-ins, prompt and tool literacy, and best-practice sharing, helping teams move beyond “AI is new and exciting” towards “AI is how we work.” Provide the light-touch technical support that unblocks a team—such as a quick integration or precise bug report—without owning or maintaining core production systems. Track adoption and impact with simple metrics, and feed what is working back to the teams building firm-wide capabilities. WHAT'S REQUIRED 3+ years of experience in a client-facing product, solution-engineering, or forward-deployed role. Early-stage or startup experience—working dire

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are seeking an experienced Data Science Manager to lead a team of data scientists and analysts focused on developing data-driven solutions that optimize cost, drive efficiency, and unlock value across procurement and manufacturing value engineering. In this role, you will own the delivery, and people leadership for a portfolio of cost-related analytics and AI initiatives, translating complex business challenges into measurable cost impact. You will also champion the adoption of cutting-edge AI, including Generative AI and agentic systems to accelerate how the team delivers cost solutions. Key Responsibilities Team Leadership & People Management Lead, mentor, and grow a team of data scientists. Set clear goals, conduct performance reviews, and support career development. Foster a collaborative, high-accountability culture of experimentation and continuous learning. Manage hiring, onboarding, and resource allocation across projects. Solution Development & Delivery Oversee end-to-end development of models and tools for cost forecasting, cost-leakage/anomaly detection, and scenario/what-if analysis. Drive analytics for manufacturing value engineering—identifying cost-down opportunities across design, materials, processes, and supplier options. Ensure solutions are production-ready, scalable, and integrated into business workflows and decision-making. Establish best practices for model development, va

About the Team The Intelligence & Investigations team helps OpenAI understand and respond to the risks that can accompany increasingly capable AI. Our work has two central responsibilities: investigating potential high-severity misuse or harm involving our models, and monitoring and characterizing risks to OpenAI, our users, and the broader world. We bring together analysts, investigators, engineers, and other subject matter experts to turn complex signals into a clearer picture of what matters and support informed action. About the Role As an engineer on Intelligence & Investigations Engineering, you will build the systems that support both sides of this mission: giving OpenAI’s leadership superhuman situational awareness of important risks and developments, and accelerating expert investigators and analysts as they assess potential high-severity misuse or harm. You will design, prototype, ship, and maintain end-to-end products that use OpenAI’s models and infrastructure to make sense of large, complex information environments. These systems will surface meaningful signals, synthesize important developments, and help people make well-informed decisions when the stakes are high. You will work directly with analysts, investigators, and other subject matter experts to understand their needs and build products that make their work faster, more effective, and more scalable. Your engineering work will be central to how the team investigates potential misuse, develops situational awareness, and informs decisions. We’re looking for engineers who combine strong technical and analytical skills with product judgment and the ability to move between rapid prototyping and reliable production systems. You should be comfortable working with ambiguous problems, complex data, and evolving AI capabilities—and excited to build tools that expand what human experts can understand and accomplish. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana The Implementation team is the tip of the spear in getting Altana's platform into production inside our customers' businesses. We own the path from signed contract to realized value: standing up integrations, wiring Altana into the customer's existing business processes, and making sure the insight we deliver actually changes decisions on the customer's side. We are a delivery organization with a technical core. We work directly with customer stakeholders — from trade compliance analysts to enterprise IT — and we work just as closely with Altana's engineering, data science, and product teams to translate what we learn in the field into what gets built next. You Will Design and deploy agentic AI systems Design, build, and deploy agentic AI workflows — multi-step agents, tool and function calling, and automations — that power the customer's business processes and act on real customer data Ground agents in customer context: connect them to the right data sources, APIs, and systems of record, and define the tools, permissions, and guardrails they operate within Write and refine the prompts, system instructions, and evaluation criteria that make an agent reliable enough to trust in production Build the orchestration and human-in-the-loop checkpoints that keep agentic workflows safe, auditable, and correctable in a customer's environment Monitor, evaluate, and iterate on deployed processes — tracking accuracy, cost, and latency, and tuning them as the customer's data and needs evolve Own technology implementation and delivery Lead customer implementations end to end: scoping, configuration, integration, validation, go-live, and handoff to steady-state support Configure and deploy Altana's platform capabilities against real customer data and real customer

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana The Implementation team is the tip of the spear in getting Altana's platform into production inside our customers' businesses. We own the path from signed contract to realized value: standing up integrations, wiring Altana into the customer's existing business processes, and making sure the insight we deliver actually changes decisions on the customer's side. We are a delivery organization with a technical core. We work directly with customer stakeholders — from trade compliance analysts to enterprise IT — and we work just as closely with Altana's engineering, data science, and product teams to translate what we learn in the field into what gets built next. You Will Design and deploy agentic AI systems Design, build, and deploy agentic AI workflows — multi-step agents, tool and function calling, and automations — that power the customer's business processes and act on real customer data Ground agents in customer context: connect them to the right data sources, APIs, and systems of record, and define the tools, permissions, and guardrails they operate within Write and refine the prompts, system instructions, and evaluation criteria that make an agent reliable enough to trust in production Build the orchestration and human-in-the-loop checkpoints that keep agentic workflows safe, auditable, and correctable in a customer's environment Monitor, evaluate, and iterate on deployed processes — tracking accuracy, cost, and latency, and tuning them as the customer's data and needs evolve Own technology implementation and delivery Lead customer implementations end to end: scoping, configuration, integration, validation, go-live, and handoff to steady-state support Configure and deploy Altana's platform capabilities against real customer data and real customer