Team Specialist Jobs

About the Team The Intelligence and Investigations team is dedicated to ensuring the safe, responsible deployment of AI by rapidly detecting and mitigating abuse. Our team leverages the latest testing methodologies to uncover vulnerabilities and emerging threats, helping safeguard OpenAI’s products and users. We work closely with cross-functional partners across product, policy, and engineering to drive a comprehensive defense strategy against evolving adversarial challenges. About the Role As a Red Team Specialist focused on cyber, you will help answer two practical questions: What cyber capabilities can our models provide to real-world attackers, and do our safeguards remain effective when those attackers use increasingly sophisticated techniques? The role combines scaled evaluation with expert-driven testing. You may bring deeper experience in cybersecurity and use that expertise to judge whether a model’s behavior meaningfully changes attacker capability. Alternatively, you may bring deeper experience in model evaluations, automation, or agentic harnesses and apply those skills to building rigorous cyber testing. We do not expect every candidate to be equally deep in both areas, but successful candidates will have a strong foundation in one and enough fluency in the other to work effectively across the boundary. Most of your work will focus on model cyber capabilities and safeguards; you will also spend a portion of your time testing novel abuse risks in agentic systems. This role is located in San Francisco, CA or Seattle, WA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design and run rigorous evaluations of model cyber capabilities and safeguards, including policy adherence, correct refusal, over refusal, and resilience to jailbreaking and other adversarial techniques. Conduct hands-on testing to understand what models can enable when used by experienced security practiti

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the Team Specialist Solutions Architects (SSAs) are domain experts aligned to specific Stripe solutions and customer buying centers. We bring deep technical and industry knowledge to complex customer opportunities, advise the broader pre-sales organisation, support pipeline development and revenue attainment, and provide critical market insight to Stripe’s product and engineering teams. This role will be Stripe’s dedicated Payments and Optimised Checkout specialist in APAC. Based in Singapore, you will support complex and strategic opportunities across Southeast Asia, Australia/New Zealand, and Greater China particularly those involving Managed Payments, Adaptive Pricing, Optimised Checkout Suite (OCS), multi-currency payments, and local payment methods. As an early specialist hire in-region, you will have significant autonomy to shape how Stripe brings these solutions to market across APAC. You will report into a global team outside the region, so success in this role requires strong self-direction, excellent communication, and comfort operating through ambiguity. What You’ll Do You will partner closely with product, sales and core pre-sales teams to progress strategic opportunities, drive pipeline and revenue, and help customers design high-performing payment experiences. You will act as a trusted technical and business advisor to senior customer stakeholders, translating complex payment infrastructure into practical architectures and measurable bu

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. What you’ll do You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities.The team is looking for a payments optimization specialist with a proven track record of designing and deploying payment infrastructure for global enterprises. You will engage with customers as a thought leader in the advanced payments stack - helping them navigate multi-PSP environments, payment orchestration, adaptive pricing, and buy-now-pay-later integrations to maximize authorization rates, reduce costs, and impr

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. What You'll Do You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities. Responsibilities Act as a subject matter expert on Stripe Tax to accelerate opportunities Demonstrate a deep understanding of global indirect taxes—VAT, GST, sales and use tax, mandatory e-invoicing requirements—and how automated compliance solutions help online businesses meet their obligations Provide solutions and recommendations to B2C, B2B, and platform business models on how to integrate Stripe Tax for end-to-end i

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and understanding of customers' challenges. We advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. Stripe Radar is Stripe's fully integrated fraud and risk management platform. The Radar team's mission is to evolve from a best-in-class payment fraud product into a unified risk intelligence platform that protects businesses from all forms of financial loss—from sophisticated payment fraud and account takeovers to first-party misuse and policy abuse. With Radar, businesses can confidently navigate the evolving fraud landscape, accept more good revenue, and focus on growth. What you'll do You'll collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and influencing the product roadmap. You'll develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As subject matter experts, you'll scale the broader organization by creating reusable assets and coaching others on complex high-value opportunities. You'll also run

Specialist Solutions Architect, Money Management (APAC and Greater China) Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. What You'll Do You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities. As a Specialist Solutions Architect for Money Management, you will lead in-depth product discussions with Stripe's top users and prospects and execute against our go-to-market strategy for Stripe Capital, Issuing, Financial Accounts, and our global Payouts suite. You will help users understand how these products combine to create a compounding embe

ROLE: MEDIA SPECIALIST TEAM: MEDIA LOCATION: TORONTO - HYBRID ONSITE 2X/WEEK COMPANY OVERVIEW At Salt Media , we're on a mission to earn the world's attention. As the media division of Salt XC, we're building a different kind of agency where media, commerce, creative, data and technology work as a single connected team. Our people combine strategic thinking with AI-powered tools, automation and advanced analytics to help some of North America's most recognized brands solve complex business challenges and drive measurable growth. We move quickly, challenge convention, and believe the best ideas come from curious people who are empowered to experiment. If you're looking to do career-defining work alongside smart, ambitious teammates in an environment that's shaping the future of media, we'd love to meet you. ROLE OVERVIEW The Media Specialist will work across an exciting mix of clients in the CPG, Retail & Banking industries providing day to day support to the wider media team, with a focus on implementation and reporting. You will need to be highly proficient in media implementation, reporting and analysis. This includes a strong understanding of Social Media platforms, Google Analytics and Google Ad Words. You will need to develop strong trust-based relationships with both the client and agency team members. CORE RESPONSIBILITIES Work directly with the Media Supervisor to heavily support implementation, optimization & reporting for all key clients Work directly with the Media Supervisor to assist with overall client planning & day to day client requests Work directly with all media vendors to book, implement and report on campaigns With direction from the Media Supervisor support the preparation, writing and presentation of integrated media plans, proposals and analysis that satisfy client objectives and that go beyond the brief Maintain stewardship and accountability of the media plan,

ROLE: RETAIL SEARCH BUYER SPECIALIST TEAM: MEDIA LOCATION: TORONTO (HYBRID ONSITE) COMPANY OVERVIEW At Salt Media , we're on a mission to earn the world's attention. As the media division of Salt XC, we're building a different kind of agency where media, commerce, creative, data and technology work as a single connected team. Our people combine strategic thinking with AI-powered tools, automation and advanced analytics to help some of North America's most recognized brands solve complex business challenges and drive measurable growth. We move quickly, challenge convention, and believe the best ideas come from curious people who are empowered to experiment. If you're looking to do career-defining work alongside smart, ambitious teammates in an environment that's shaping the future of media, we'd love to meet you. ROLE OVERVIEW We are seeking an experienced Retail Search Buyer Specialist to manage and optimize paid search campaigns across retail media platforms. The ideal candidate will have hands-on expertise in Walmart Connect, Roundel Media Studio and Amazon Ads sponsored product and sponsored brand advertising, along with deep knowledge of keyword strategy, campaign pacing, and reporting. A Skai Certification is required, demonstrating advanced skills in retail search management and optimization. RESPONSIBILITIES Strategic Planning & Activation Develop retail media and growth plans tied to client goals and category trends. Build media and operational tactics based on those plans, launching campaigns across Walmart, Target, and Amazon. Campaign Execution & Optimization Lead hands-on campaign management: daily budget pacing, keyword bidding, placement adjustments, and bid-strategy refinements. Use consumer behaviour data and top-of-search tactics to refine paid search strategies. Reporting & Insights Delivery Deliver regular performance reporting—monthly, quarterly, and mid-year—highlighting key business trends and category influences.

Opportunity Overview: We are seeking a Team leader, Intake to join our Intake Operations. In this role, as Team leader of Intake, you will work closely with the leadership team at Cohere and report to the Sr Director of India Operations. You will be responsible for providing supervision for the lead intake specialist and intake specialist team to meet or exceed operational objectives and metrics. You will leverage both your creative skills and communication skills to promote a high performing intake team. The Team leader of Intake will be highly organized in order to plan daily operational activities and provide oversight of the intake team. You will use your professionalism, personality, and communication skills to inspire the team to meet or exceed all performance standards. At a growing organization, this is a position that offers the ability to make a substantive mark on the company and its partners with exponential growth opportunities. What you’ll do: Gain a deep understanding of Cohere’s product and our health plan partners Provide daily operational direction to the intake staff. This includes interviewing new hires, training, coaching, mentoring, quality auditing, implementation and oversight of quality improvement plans identified based on trends and other process improvements Coordinates and provides day-to-day oversight of the intake staff Manage workload balancing needs of the intake team Assist in addressing case escalations and provider issues HR management to include performance evaluations, 1:1’s with the lead intake specialist and intake staff, payroll Other duties as assigned ISMS roles and responsibilities Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team The Specialist Solutions Architecture (Revenue Suite) team is dedicated to being trusted partners to Stripe customers, partners, and product/engineering teams. We focus on understanding our customers' needs and helping them achieve their business goals through our suite of revenue management solutions. Our team develops shared visions, establishes joint accountability, and prioritizes long-term success for our customers. We recognize that every customer's success increases the GDP of the internet and accelerates Stripe's growth. What You'll Do As the Global Head of Specialist Solutions Architecture for Revenue, you will have a significant impact on Stripe's future success. You will be responsible for building and leading the global Specialist Solutions Architecture team, with the opportunity to scale the organization as the business grows. This role combines deep product expertise with global leadership, positioning you to drive Stripe's success across all markets. Responsibilities: Define and execute Stripe's technical sales strategy for our revenue suite in collaboration with sales leaders, marketing, professional services, GTM partner team, and product engineering. Build repeatable playbooks and define execution best practices for our billing and revenue recognition offerings. Recruit, mentor, develop, and inspire team members to do the best work of their careers, focusing on deep domain expertise in billing and revenue recognition. Influ

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and experienced Team Lead to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the travel industry excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities: Team Management: ● Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15 Members]. ● Conduct regular performance reviews, identify training needs, and create development plans for team members. ● Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). ● Manage team schedules and ensure adequate staffing levels to meet customer demand. ● Foster a positive and collaborative team environment. Customer Experience: ● Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). ● Handle escalated customer issues and complex inquiries. ● Identify and address trends in customer complaints and feedback. ● Proactively identify opportunities to improve the customer experience. Operational Excellence: ● Monitor key performance indicators (KPIs) and identify areas for improvement in operational efficiency. ● Implement process improvements and best practices to enhance team productivity and customer satisfaction. ● Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and

We are looking for an inspiring, results-oriented Senior Director, to manage the AWS Cloud Specialist team in EMEA. This is a high impact and quota carrying role leading our strategic partnership with AWS. This individual must have credibility at the Executive level to build relationships with senior stakeholders at AWS and MongoDB. This individual will own the 360 partner strategy with AWS in EMEA, and will be responsible for leading their team to generate incremental pipeline via our cloud partnerships, growing deal size, accelerating sales cycles, and closing business leveraging our partner programs. Must have the ability to commute into a central office location on a regular basis.The role will work closely with AWS & MongoDB Sales Leadership, Solution Architects, Marketing, and Sales Operations, all geared towards the success of the region. We are looking to speak to candidates who are based in London for our hybrid working model. Responsibilities Develop, coach, and manage the Cloud Partner Specialist team to achieve regional business objectives and partnership goals Build & cultivate Executive-level relationships between AWS & MongoDB to create strategic alignment and close large-scale business Define and execute a robust EMEA 360 strategy with AWS to proactively prospect, identify, qualify, and develop a sales pipeline to and through our cloud partners Report to the VP WW Cloud and own all strategic and operational aspects of the AWS relationship Drive and oversee large and strategic deals in partnership with the MongoDB field sales, partners, and AWS sales teams Interlock with the Global Cloud Program team for backup, support, and pipeline generation Own the team's Quota for generating new business and uncovering new workloads/logos via cloud partners Ensure the team generates strategic joint pipeline with AWS and effectively supports the direct sales force on defined end-user sales pursuits Forecast co-sell Net ARR (Annual Recurring

MongoDB is seeking a Vice President, Global Specialization Leader to build and scale a world-class specialist organization focused on our highest-growth, highest-innovation product surfaces: Agentic applications, Voyage AI, Vector Search, and Analytics. This is a foundational, builder-oriented leadership role for someone who thrives at the intersection of emerging technology, early-stage product-market fit, and enterprise go-to-market execution. This leader will own the global specialist motion end-to-end — driving revenue, shaping product direction through frontline signal, and building a team of Specialist Sales and Specialist Solutions/Systems Architects that can sell, demo, and pilot next-generation AI-native workloads with speed and credibility. We are looking to speak to candidates who are based in Austin, NYC, Palo Alto, or San Francisco for our hybrid working model. What You'll Do Own a global number; Take full accountability for a consumption and/or bookings target across Agentic, Voyage AI, Vector Search, and Analytics, and build the plans, forecasting discipline, and pipeline hygiene needed to hit it predictably Build and lead a global specialization team; Recruit, manage, and develop a team of Specialist Sales leaders and Specialist Systems/Solutions Architects across regions, ensuring consistent coverage, quality, and career growth Operate like a startup inside MongoDB; These are early product-market fit motions — build the playbooks, qualification criteria, and champion strategies from scratch rather than inheriting mature process. Move fast, test, and iterate Drive fast, structured product feedback loops. Serve as the connective tissue between the field and Product/Engineering, translating customer and prospect signal into prioritized feedback that shapes the roadmap for Agentic, Voyage AI, Vector Search, and Analytics Own demo and pilot excellence; Ensure the team has best-in-class demo assets and a repeatable, fast pilot/PoC meth

NVIDIA is looking for Senior Networking (ETH/IB) Solutions Architect to join its NVIDIA Infrastructure Specialist Team. Academic and commercial groups around the world are using NVIDIA products to revolutionize deep learning and data analytics, and to power data centers. Join the team building many of the largest and fastest AI/HPC systems in the world! We are looking for someone with the ability to work on a dynamic customer focused team that requires excellent interpersonal skills. This role will be interacting with customers, partners and internal teams, to analyze, define and implement large scale Networking projects. The scope of these efforts includes a combination of Networking, System Design and Automation and being the face to the customer! What you'll be doing: Primary responsibilities will include building AI/HPC infrastructure for new and existing customers. Support operational and reliability aspects of large-scale AI clusters, focusing on performance at scale, real-time monitoring, logging, and alerting. Engage in and improve the whole lifecycle of services—from inception and design through deployment, operation, and refinement. Maintain services once they are live by measuring and monitoring availability, latency, and overall system health. Provide feedback to internal teams such as opening bugs, documenting workarounds, and suggesting improvements. What we need to see: BS/MS/PhD or equivalent experience in Computer Science, Electrical/Computer Engineering, Physics, Mathematics, or related fields. At least 5+ years of professional experience in networking fundamentals, Ethernet or InfiniBand World. Hands-on experience with network switch/router platforms like Cumulus Linux, SONiC, IOS, JunosOS, and EOS, etc. Possess solid working knowl

As a Regional Manager, Security Sales Engineering, you will lead a team of Specialist Sales Engineers, driving technical execution, operational excellence, and team development across your region. This is an opportunity to be one of the first leaders of this specialist group, and have an outsized impact on the way we pitch and evaluate our Security products. You’ll act as a force multiplier by owning team performance, shaping execution standards, and partnering closely with Sales leadership to influence strategy, improve outcomes, and scale impact beyond individual deals. What You’ll Do: Lead, coach, and develop a team of Specialist Sales Engineers focused on Security, driving performance, engagement, and long-term career growth through regular feedback and structured development Partner confidently with senior Sales leadership on regional strategy, multi-quarter planning, annual capacity planning, and forecast alignment operating 2-3 quarters ahead to anticipate resourcing needs and business priorities Own in-field execution at a regional level by taking an executive presence role in strategic and high-impact opportunities and providing senior-level stakeholder alignment and technical credibility alongside your team Oversee consistent, high-quality delivery across technical sales cycles in the region, including evaluations, customer engagements, and deal progression Hire and onboard top talent across ICs and manager-level roles, building a high-performing team and accelerating ramp through structured onboarding and enablement Manage regional operations including resource allocation, utilization, KPI tracking, productivity, and skills development to ensure effective coverage across the territory Collaborate cross-functionally with Sales, Product, Marketing, Enablement, and Support at a senior level to align on regional strategy, GTM execution, and customer experience Drive operational excellence across the region by improving processes, maintaining data qualit