Technical Account Manager Jobs

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? As Cohere continues to grow, the size and complexity of our programs has continued increasing over time. To help us manage this, we are looking to bring in exceptional Technical Program Managers (TPM) to manage this! At Cohere, TPMs are pivotal to our success, being seen as operational experts specializing in cross-functional efforts. Great TPMs at Cohere are well-rounded, executing with precision at the tactical level, while partnering with senior leaders and shaping the big picture at a strategic level, and the opportunities are endless in growing the scale and impact of their work. Cohere’s TPMs are often described by their stakeholders as organized, execution-oriented, pragmatic, and adaptable to the needs of the company and the programs they lead. As a reward for the depth and breadth of expertize that you bring to the table, you will get to work alongside some of the most talented engineers in the world on building cutting edge AI technology. No day will be the same as the one before, and the dynamic high growth environment will be absolutely perfect for anyone excited about solving novel problems, bringing

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role Shipping great software is only half the battle. Getting it to the right customers, at the right time, in the right way, is where the real complexity lives. We're looking for a Senior Technical Program Manager to own the end of the EPD pipeline: the moment a feature is built to the moment it's successfully in customers' hands. This person will define what "good" looks like for product launches at Sentry, building the frameworks, playbooks, and operating rhythms that make every release more intentional, more coordinated, and more confident than the last. The foundation is there. Features ship. But the connective tissue between Engineering, Product, Legal, Marketing, go-to-market (GTM), and Sales needs someone who can see the whole system, diagnose what's broken, and build something durable. That's this role. If you're energized by ambiguity, love designing operating models, and want real ownership over a function that touches every team in the company, this is a rare opportunity to define the craft at a company that takes software quality seriously. What You'll Do Define the Launch Standard: Establish what a great product launch looks like at Sentry: the gates, the playbooks, the decision rights, and the rituals. You're not inheriting a fixed process; you're authoring it. Own Feature Flag & Cohort Strategy: Bring intentionality to how Sentry uses early access programs, beta cohorts, and staged rollouts. Make sure the right customers get the right features at the right time, and that we're learning from every rollout. Orchestrate Cross-Functional Readiness: Be the central coordinator who ensures Engineering,

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role The Platform org at Sentry is the engine that everything else runs on, spanning developer platform, core infrastructure underpinning the product, SRE, security, and IT. It's a broad, technically complex, and deeply consequential organization. We're looking for a Staff Technical Program Manager who can operate at the intersection of technical depth and strategic execution: someone who thrives in complexity, builds trust with senior engineering leaders, and has a gift for turning ambiguity into clarity and momentum. You'll report to the Head of Technical Program Management and work closely with the VP of Platform Engineering, their staff, and partner teams across Engineering, Product, and Design (EPD). This is a high-visibility role with real influence. You'll work directly with the CTO and senior leaders, shape how the Platform org operates, and help Sentry scale through one of its most important chapters. In this role, you will: Drive strategic execution. Partner with the VP of Platform Engineering and senior EPD leaders to translate priorities into clear, measurable plans. Own sequencing, milestones, and key decisions, and make sure leadership always has reliable visibility into progress and tradeoffs. Build data-driven delivery health. Establish the metrics and dashboards that reflect delivery confidence, risk, and engineering health across the Platform org. Keep planning and reporting high-signal and lightweight, focused on outcomes rather than activity. Manage capacity, dependencies, and risk. Create visibility into resourcing, cross-team dependencies, and constraints so leaders can align investment to the

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link. We're looking for an APAC Technical Support Engineer based in Australia to join our global Support Engineering team. This role is designed to overlap with our San Francisco headquarters; Monday thru Friday 9AM-5PM AEST. We are architecting the Technical Support engine . We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles. Sentry Support Engineers aren't just clearing queues; they are Orchestrators . You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required. In this role you will Master the Sentry Ecosystem & Support Elite Developers Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments. Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes archite

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by gl

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. COMPANY DESCRIPTION: Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while allowing for strong security protection. The Okta service integrates directly with an organization’s existing directories and identity systems, as well as 6,500+ applications. Because Okta runs on an integrated platform, organizations can implement Okta quickly at large scale and low total cost. Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure. To learn more about Okta, visit https://www.okta.com . JOB PURPOSE: In this role, you will be tasked with providing hands-on implementation and deployment services to our customers. We are looking for an experienced, enthusiastic and hands-on leader who can rapidly learn the Okta platform, our technology and the value proposition that we bring to customers of all sizes. You will lead multiple concurrent customer deployment projects with the number one goal to ensure long-term customer success. Additionally you will engage with the full Customer Success team in order to assure a smooth transition post-deployment to the support/maintenance phases. Finally, you will also be responsible for the continuous improvement of delivery processes and m

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Role: Senior Technical Support Specialist (Enterprise Agentic AI) Company: Ema Unlimited Inc. Location: London Employment Type: Full-time/Remote 1. About Ema (Why Ema) Ema is building the world’s first Universal AI Employee — a production-grade agentic AI platform that automates real enterprise workflows across HR, IT, Finance, and Operations. Ema’s customers do not run demos. They replace mission-critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. In this world, support is not reactive . Support is production reliability, trust preservation, and system learning . At Ema, Senior Technical Support Specialists are operators of live AI systems , not ticket handlers. 2. Role Overview The Senior Support Engineer owns the health, reliability, and trustworthiness of Ema’s deployed agentic AI systems in production. This role sits at the intersection of: AI behavior Workflow orchestration Enterprise integrations Customer trust Engineering feedback loops This is: ❌ Not L1 / call-center support, ❌ Not a “just escalate to engineering” role, ❌ Not reactive firefighting only This is : A senior technical escal

... Facility: Adani Hazira Ports - FM Qualification: 8th Job Code: IJP566976 | Source: Sodexo India

Location Details: Remote - Canada (BC or ON) At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. Join our team GoDaddy is expanding its data and AI capabilities while strengthening the governance, security, privacy, and compliance foundations needed to support responsible growth. As data usage and AI adoption accelerate, we are building scalable governance and control frameworks that enable innovation while maintaining strong accountability, audit readiness, and regulatory compliance. As the Senior Technical Program Manager - Data, AI Governance and SOX Compliance , you will lead cross-functional programs that improve data governance, AI governance, access accountability, and SOX compliance across the business. Partnering with engineering, data, security, finance, legal, audit, and compliance teams, you will drive strategy, execution, and operating mechanisms that make governance and controls visible, scalable, and embedded into daily operations. This is a high-impact role for a program leader who thrives in ambiguous environments. They can influence various interest groups and are passionate about helping teams move faster. They focus on growing transparency, strengthening controls, and boosting confidence in managing data, AI, and compliance risks. What you'll get to do... Lead complex, cross-functional programs spanning data, AI, security, compliance, audit, and finance, driving initiatives from problem definition through rollout, adoption, and measurable business outcomes. Develop and manage program plans, governance

Location Details: Remote, India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team... This role is for a Staff Technical Program Manager within GoDaddy’s engineering organization, focused on building scalable, fault-tolerant systems that power critical customer and platform experiences at massive scale. GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success!

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As an Associate Technical Success Manager (TSM) at New Relic, you will play a foundational role in nurturing technical relationships with customers, supporting their initial adoption and understanding of our platform. Your position is crucial in facilitating smooth onboarding and providing essential knowledge to drive platform utilization. What you'll do Customer Adoption: Support technical onboarding: Assist customers in integrating New Relic within their cloud environments, ensuring they begin to realize platform value. Conduct fundamental training sessions: Help develop educational resources and introductory training that explain core functionalities and benefits. Activity Management &amp; Relationship Building: Monitor and contribute to Mutual Activity Plans: Track customer progress and provide basic insights into observability tool usage. Interact with technical stakeholders: Work closely with stakeholders to understand initial goals and align platform use to support their objectives. Value Communication &amp; Updates: <l

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an Enterprise Technical Solutions Engineer who will provide technical guidance throughout the sales process. We are a fast-growing, high revenue-growth Software as a Service (SaaS) company that is changing the way teams and organizations manage work. We work in an agile environment that stays focused on building great software and supporting our colleagues. Here you can use the latest web technologies to their fullest potential. This role is part of the Worldwide Field Operations Solution Engineering team and is based remotely in the U.S. on the west coast (preferred) or east coast. You Will: Collaborate closely with the sales/presales team to develop solution proposals that align with customer requirements and deliver maximum value Be a technical resource for Presales members to include: Smartsheet API, Smartsheet Premium Applications, SSO/SAML, and understanding 3rd party APIs Respond to Solutions Engineer Requests (SERs) submitted via Salesforce for technically complex opportunities, including API integrations, enterprise architecture validation, identity/access management, and advanced automation Build proof of concepts to demonstrate the capabilities of our products and services to customers Build solution diagrams that clearly articulate the technical architecture and requirements of proposed solutions Provide expert knowledge on what can/can’t be done using Smartsheet’s products together with other tools to solve customer needs Assist with technical questions for customer RFPs

At Asana, security is foundational to our mission of helping teams work together effortlessly. Our Security organization protects Asana’s employees, users, and customers by proactively addressing threats, enabling secure product development, and embedding security into the fabric of how we operate. We partner closely with Engineering, Product, IT, Legal, and Compliance to build and maintain trust at scale. As a Security Technical Program Manager, you'll be the connective tissue across the entire Security organization, driving the strategy, programs, and operational rhythms that make the team highly effective and externally visible. This is a high-impact, high-autonomy role. You'll define how Security as a function operates: how it plans, how it measures itself, how it communicates progress, and how it executes on its biggest bets. You won't just run programs, you'll shape the operating model that makes all programs run better. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Lead high-impact, cross-functional special projects that span organizational boundaries, from standing up new security capabilities and maturity programs to company-wide strategic initiatives Own the Security organization's annual and quarterly planning cycles, translating multi-year security strategy into a prioritized, executable roadmap Drive the prioritization and communication of security asks across stakeholders, building a unified framework that influences how partner teams plan and prioritize security work Define and own the Security team's KPI framework, covering risk posture, program health, and strategic

As a Salesforce Technical Architect on the Enterprise Technology Apps RevTech team in Warsaw, you will support insights with data and the technical systems that give our teams leverage to achieve their objectives. Working cross-functionally with Asana’s business teams to understand their goals, you will ensure they receive the data and technical support they need to flourish by delivering secure, scalable solutions. Reporting directly to our Lead Architect of Strategy &amp; Planning, your focus will be on the execution, operational enablement, and operational excellence of our architecture, allowing you to partner closely with leadership to bring our technical vision to life. While the vast majority of our ecosystem is anchored on Salesforce, you will oversee and architect solutions across our integrated tooling landscape—including platforms like Roadrunner.io, Clay.io, and other advanced tools built on top of Salesforce. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. We offer a Contract of Employment (UoP) for our employees in Poland. What you’ll achieve Provide architectural guidance and structural governance for Salesforce and surrounding GTM systems, ensuring alignment with long-term platform scalability. Own and maintain the Enterprise Technology (ET) tech stack desk and overarching systems landscape to ensure data integrity and system cohesion. Work closely with leadership to align on the technical vision and execution strategy, translating business needs into high-performing operations. Partner collaboratively with the product team to co-create, refine, and deliver the product roadmap. Provide architectural guidance and governance to the Salesforce Center of

We're hiring a Senior Technical Program Manager to lead Asana's push into agentic work management — building the programs that let AI teammates plan, execute, and orchestrate work alongside humans . You'll drive initiatives spanning the Asana Work Management Platform which enables human-AI collaboration workflows, partnering with teams across R&D and the business to deliver exceptional customer outcomes . This role requires technical depth and business acumen with strong collaboration skills to orchestrate work across Engineering, Product, Design, Research, and Business teams . This role is based in our Vancouver or New York office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fri days depends on the type of work you do and the teams with which you partner . If you're inte rviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Lead end-to-end execution of cross-functional programs that advance Asana's agentic work management capabilities — from onboarding and task delegation to multi-agent orchestration and human-in-the-loop review — that let customers get real work done with AI . Build and own product engineering delivery plans, timelines, and dependencies, ensuring alignment and accountability with cross-functional teams . Create visibility, clarity, and drive delivery by managing program governance, identifying risks, coordinating resources, and ensuring teams execute effectively toward shared goals . Communicate updates effectively to teams and stakeholders on program health . Drive continuous improvement by identifying inefficiencies and streamlining processes . About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . Brings 8+ years leading