Technical Manager Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM delivers proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of enterprise customers Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights Perform business reviews to align on user priorities, review payments performance met

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM delivers proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of enterprise customers Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights Perform business reviews to align on user priorities, review payments performance met

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you’ll do We are looking for a motivated and curious professional to manage one of our largest customers. The CSM for our Key Accounts team will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights Perform business re

About the Team OpenAI’s Infrastructure organization builds the systems that power frontier AI workloads at global scale. As compute demand accelerates, our ability to rapidly convert infrastructure investments into usable production capacity has become mission critical. The CPU / Storage / PoP / WAN team is responsible for the end-to-end infrastructure layers required to bring compute online: server and cluster activation, storage platforms, Points of Presence (PoPs), backbone connectivity, and global network expansion. We operate across first-party facilities, colocation environments, and strategic cloud partners to ensure OpenAI can scale reliably and quickly. About the Role We are seeking a highly technical Program Manager to lead execution across CPU, Storage, PoP, and WAN infrastructure programs that directly unlock OpenAI’s next generation compute capacity. In this role, you will own complex cross-functional programs spanning compute cluster activation, storage deployment, PoP bring-up, and backbone expansion. You will coordinate hardware readiness, site readiness, network pathing, storage availability, vendor execution, and engineering dependencies required to turn contracted infrastructure into live training and inference capacity. This role requires strong technical fluency across hardware systems, network infrastructure, storage architecture, and deployment execution. You should be comfortable operating from rack-level implementation details through executive-level capacity planning discussions. This role is based in San Francisco, CA, with travel as needed. Key Responsibilities Lead end-to-end execution of CPU / GPU cluster activation programs across OpenAI’s global infrastructure footprint Drive readiness to convert contracted compute capacity into schedulable production clusters Own deployment programs for new PoPs, backbone nodes, WAN expansion, and interconnection initiatives Build integrated schedules spanning procurement, logistics, installation, st

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director Product Management - Technical About Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations help individuals, financial institutions, governments, and businesses realize their greatest potential. Role Summary We are looking for a **Principal Product Manager – Technical** to lead product strategy and execution for **global, real‑time switching and authorization platforms**.In this role, you will own the vision, roadmap, and delivery of **mission‑critical transaction processing capabilities** that operate at massive scale with strict requirements for availability, latency, resiliency, and correctness. You will work closely with engineering, architecture, operations, and business leaders to deliver platforms that support billions of transactions and enable reliable, secure payment experiences worldwide. This is a **senior individual contributor role** with broad influence across teams, regions, and portfolios. What You’ll Do Product Strategy & Vision* Define and own the long‑term product vision and strategy for switching and authori

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities • Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe's enterprise customers • Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction • Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights • Perform business reviews to align on user priorities,

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Principal, Technical Program Manager for Regulatory Compliance in Engineering. About the job As an established subject matter expert in regulatory compliance for Software as a Service companies, you will build bridges between Legal, Compliance, Product, and Engineering teams and translate regulatory requirements into technical requirements and implementation plans. You will define the operating models for R&D to maintain existing requirements and drive creation of roadmaps and frameworks for evaluation and adoption of new compliance requirements. As the primary technology partner for teams outside product & engineering, you will solve critical compliance problems, implement robust management systems, and navigate seamlessly between big-picture planning and hands-on delivery to ensure key initiatives move forward in a dynamic environment. By blending regulatory expertise with execution excellence, you

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Principal, Technical Program Management within Research & Development (R&D). About the job Twilio is the world’s leading customer engagement platform empowering developers to build modern communication applications and experiences designed to be trusted, simple and smart. Twilio is looking for a Senior Principal Technical Program Manager to help direct a portfolio of strategic, complex, and multidisciplinary programs that significantly accelerate R&D's business impact. You'll set program strategy and lead program teams to successfully deliver business, operational, and technical improvements across Engineering & Product organizations. As a trusted strategic advisor, you will play a critical role in driving alignment, setting priorities, and delivering high-impact programs that advance strategic initiatives. The Senior Principal, Technical Program Management is highly visible and require

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicのソリューションをお客様にお届けするSolutions Consultantを募集しています。テクニカルセールスに熱意を持つコンサルタントやプリセールスエンジニア、あるいはデベロッパーだけどお客様と話す機会が多いという方は大歓迎です。New Relicには技術的に優秀なエンジニアを優秀なSolutions Consultant に転向させた実績がありますので、セールス寄りの経験が浅く、このポジションへのフィットに心配な方でもご安心ください。オンボードのためのトレーニングも揃っています。 Solutions Consultantの主な業務は、New Relicの営業、Technial Account Manager、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的に活用頂くためのご提案や、素晴らしい機能をきちんと活用して頂くための技術的な支援することです。 当社のSolutions Consultantとして、さまざまな業界やシステムに対する技術的なサポートをすることで、お客様のビジネスニーズや市場動向を把握することができます。当社の持つSaaSソリューションの販売に関する豊富な知見や、セールスサイクルの全フェーズを理解するとともに、現場のセールスをサポートするSolutions Consultantを求めています。他のSolutions Consultantや製品チームと協力して、お客様のITインフラストラクチャやソフトウェアアーキテクチャを理解すると共に、お客様のビジネスニーズを解決するソリューションを作成し、New Relicのソリューションがリアルタイムでこうしたニーズにどのように対応しているかを確認していきます。 What you'll do お客様にNew Relicソリューションの価値が伝わるよう、New Relicコンサルティングの知識を提供する New Relicのソリューション、お客様の要件に関連した価値を明確に説明したカスタマープレゼンテーション作成や、説得力のある顧客向け概念実証デモを構築し提示する New Relicソリューションを広めるために、イベント登壇や技術資料の作成、トレーニングなどを提供する New RelicのSales、Solution Consultant、Technical Account Managerと商談機会について協働する 責任感が強く、大胆で、本格的であり、熱意があり、首尾一貫している、など企業としてのコアバリューの順守は不可欠です。 This role requires プロジェクトまたは営業活動などで顧客との対応経験があり、 Pre-sales Engineer、技術系Consultant/Architect、システム運用管理者、Software Developerなどで3年以上の経験があること 最新技術に興味があり、自ら手を動かしてキャッチアップしている 運用監視やシステム管理設計などのアプリケーション/インフラ運用に関わる知識や経験、興味を持っている AWS、Azure、Google Cloudなどのクラウドプラットフォームの経験 Slackやメールなどで海外メンバーと文章でやり取りできるレベルの英語の読み書き Bonus points if you have Java、PHP、.NET、Rub

The Technical Training Manager will spearhead the design, development, deliver the training, and immediate execution of technical training programs across our hybrid renewable energy portfolio. This role is vital to closing skill gaps, standardizing technical execution, ensuring safety compliance, and upskilling site teams managing Utility-scale Solar PV, Wind Turbine Generators (WTGs), and Battery Energy Storage Systems (BESS). There is urgent need to design, develop and deliver Solar, Wind, BESS and hybrid RE operation and maintenance training programs in Adani Green Energy under Adani Skill & Education. Source: Adani Group | Job ID: 52106

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role As Chief of Staff for Nuro Driver, you will play a critical role in driving strategic programs, improving execution, and helping refine the Autonomy Product that powers Nuro’s commercial partnerships and deployment roadmap. Nuro Driver encompasses Autonomy, Controls, Embedded Software, Sensor Data & Calibration, and Systems Engineering, Technical Program Managers - the core technical functions responsible for developing, integrating, tuning, validating, and scaling the Nuro Driver. Reporting to the VP of Nuro Driver, you will operate as a trusted proxy and execution partner, working across internal engineering teams, company leadership, and key external partners to bring clarity, structure, and momentum to Nuro’s most important technical and business priorities. This role requires strong strategic judgment, technical fluency, operational rigor, and executive-level stakeholder management. You will help translate complex

As the Head of Engineering Operations, you will be a key leadership partner to the CTO and the engineering leadership team, owning the operational backbone of our global R&D organization. In this role, you will serve as a critical bridge to other cross-functional groups, driving operational excellence, organizational effectiveness, and strategic initiatives. We are looking for a strategic leader who can translate company strategy into actionable engineering plans while building lightweight operating models that accelerate velocity and maintain high quality. You will empower our engineering organization to thrive and deliver exceptional impact at scale. This role is based in our San Francisco or Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Translate overarching company strategy into actionable engineering and operating plans in close collaboration with cross-functional partners. Design and build lightweight operating models, frameworks, and processes to optimize engineering execution and delivery, integrating evolving AI agentic engineering workflows. Hire, mentor, and lead a high-performing, global team of engineering operations professionals and Technical Program Managers to steer complex horizontal programs. Oversee financial and resource governance, including budget management, program spend, headcount strategy, and vendor/tooling allocations across public cloud and LLMs. Define and own the engineering metrics program (KPIs covering delivery, quality, reliability, efficiency, and capacity) to deliver data-driven insights to leadership. Serve as a trusted proxy and connective tissue for the CTO and R&D

About the Role: We're seeking a Director of Product Support Operations to lead the team that runs how Tubi's Tech Org plans, executes, and ships. PSO is a deliberately lean, AI-first team of Technical Program Managers and Customer Experience specialists built around three durable jobs: orchestrating agentic systems, people, and the cross-team programs that land Tubi's most complex initiatives for over 100 million monthly active users. You will own the Tech Org's most complex, company-level programs, spanning live events, platform integrations, monetization, and financial operations, along with the agentic systems that carry the org's operational load. You will also own the customer experience function end to end and run the Tech Org's operating cadences, including planning cycles, executive business reviews, and org-wide communications. You'll work closely with engineering, product, design, data science, and finance leaders as a trusted executive partner. This team consists of builders, not just coordinators. If you're passionate about building with AI rather than coordinating around it, landing complex programs at company scale, and developing world-class talent while staying hands-on yourself, this is the role for you. This is a hybrid role based out of our San Francisco, New York, Los Angeles, or Toronto offices. What You'll Do: Define the multi-year strategy and 12-month roadmap for Product Support Operations, aligning the portfolio with company objectives Lead, develop, and recruit high-performing Technical Program Management and Customer Experience team members, setting a high bar through direct feedback and rigorous performance management Operate as a player-coach: personally design, ship, and maintain agentic workflows and lead high-stakes programs while modeling the builder-TPM standard for the function Own execution of the Tech Org's most complex, company-level programs spanning multiple organizations and external partners, with impact validated by metrics

Computer Generated Image Producer Description - HP Creative Services is expanding its CG production team, and we’re looking for a CG Producer who can support the creation of high-quality computer-generated imagery across a diverse range of device types — including laptops, desktops, accessories, and peripherals. This role is ideal for a technical project manager or CG pipeline operator with 4–7 years of experience who is ready to deepen their expertise in structured CG workflows, CAD/GP file handling, and AI-assisted imagery production. You’ll work closely with CG Designers, Worldwide Marketing, and product teams to facilitate the creation of accurate, brand-aligned imagery that supports global launches and campaign needs. Responsibilities Oversee day-to-day CG production workflows across multiple device categories with varying form factors. Gather, review, and validate CAD/GP files and other technical inputs required for CG asset creation. Maintain awareness of configuration changes and product updates, ensuring CG assets reflect accurate specifications. Monitor production progress using Workfront, ensuring teams and projects remain aligned and serve as point of escalation for design, marketing, and CG. Partner with Worldwide Marketing, GBU, and creative partners to align on imagery needs and delivery timelines as well as serve as bridge between marketing and agency partners. Participate in product kickoff meetings to understand configuration requirements, launch milestones, and creative direction. Support creative agency HP DAM asset transfer, resulting in accuracy of CG asset metadata and downstream asset availability. Leads budget and expense management, manages project budgets as assigned and handles assigned agencies or contractors as needed, including Purchase Order creation and quarte

We are looking for a world-class Strategic Named Account Executive to fully own and elevate our relationship with Amazon, one of Asana's largest and most strategic customers globally. In this highly visible role, you will operate far beyond transactional sales to lead a fully resourced, dedicated account team (including a dedicated CSM, SE, Technical Account Manager, and Customer Enablement Manager). You will build deep, multi-departmental executive partnerships across Amazon's sprawling organization, position our next-generation AI product portfolio, and lay the strategic groundwork for one of the most significant renewal cycles in our company's history. This is a unique opportunity to take over a healthy, massive marquee account and drive the orchestration necessary to make the relationship extraordinary. This role can be fully remote within the US with a preference for Seattle, San Francisco, or New York. What you’ll achieve Fully embed yourself in the Amazon relationship, mapping key stakeholders, identifying executive sponsorship gaps, and establishing a consistent executive engagement rhythm. Partner closely with your dedicated Amazon account team (CSM, SE, TAM, CEM) to lead a highly coordinated, unified front. Deeply understand the bi-directional technical and commercial relationship between Asana's product suite and Amazon's infrastructure/marketplace. Build and scale trusted partnerships with Fortune 10 senior line-of-business and IT executives across Amazon. Design and execute high-impact Quarterly Business Reviews (QBRs) that clearly quantify and prove Asana's value realization. Generate awareness and early adoption of Asana’s latest innovation portfolio, including AI Teammates, Dash, and agentic AI workflows. Collaborate closely with Asana's channel and partner teams to optimize our presence and co-selling opportunities via the Amazon Web Services (AWS) Marketplace. Proactively construct the commercial runway and strategic roadmap for a massive upcoming