Technical Marketing Engineer Jobs

Technical Services operates with a global footprint, maintaining a presence in key cities such as New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Our commitment to exceptional customer satisfaction is underpinned by a 24x7x365 'follow-the-sun' support strategy, executed by dedicated regional teams across the Americas, EMEA, and APAC. We are seeking a visionary leader to join the MongoDB Technical Services organization to oversee regional teams of MongoDB Premium Services Support Engineers. These specialists possess deep expertise in resolving challenges related to core database functionality and troubleshooting complex cloud environments to facilitate high-scale customer success. For this hybrid role, we are specifically interested in meeting candidates located in Palo Alto, CA or San Francisco, CA. Core Responsibilities of the Team Diagnosing and resolving performance issues: Identifying, troubleshooting, and fixing performance-related bottlenecks Advising on design and architecture: Providing technical guidance on architectural design, including replication and global data distribution, to ensure low latency, high availability, and compliance with data sovereignty requirements Serving as a customer advocate: Advising on upcoming roadmap features and articulating strong business cases to drive the swift resolution of critical issues Engaging in global collaboration: Partnering with regional peer teams and sharing account context to anticipate client needs before an event, ensuring a seamless and elevated level of global service Fostering a culture of continuous learning: Growing technical skills through training participation, maintaining industry awareness, and developing specialized internal training to share subject matter expertise more broadly across the team Enhancing case-deflection strategies: Increasing case-deflection numbers by regularly contributing to the knowledge base, distributing te

The Recruiting team is responsible for growing our teams at Datadog with great people across multiple technical and business areas. Our recruiters are strategic business partners, matchmakers, sellers, and marketers with strong relationships across the leadership team. As part of our Global Emerging Talent Team, you'll help build the pipeline that fuels Datadog's future, owning the full candidate journey for our interns, new grads, and early career hires across EMEA. We're evolving how we do Emerging Talent recruiting. In 2026 and beyond, this isn't just about filling a calendar of campus events. It's about building a predictable, high-quality pipeline, delivering a candidate experience people talk about, driving representation at the entry level, using data to make sharper decisions, and taking smart risks to keep improving how we do all of it. This role is central to that shift. At Datadog, we place value in our office culture. The relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace (3 days/week in our Paris office) to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Own the pipeline and candidate experience Own the end-to-end candidate lifecycle for assigned schools, functions, or programs across EMEA, from sourcing and screening through offer and conversion, Deliver a high-touch, consistent candidate experience across every touchpoint: outreach, interviews, events, internship hosting, and offer Maintain funnel momentum, diagnose issues early, and unblock your pipeline weekly Be a brand ambassador Represent Datadog as a premier employer for emerging talent across university campuses and virtual channels in EMEA Own key university and student organization relationships; act as the face of Datadog on campus Plan and execute recruiting events, career fairs, hackathons, info sessions, and "beyond campus" engagements that create real excitement, not just chec

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role We've been doing a lot of thinking as a team, and what we've landed on is that this person needs to be someone who takes ownership. Real ownership. Not just "I'll close the ticket", but "I'm going to make sure this never happens again" type of ownership. That's the kind of person we're looking for, and frankly, that's the kind of person who's going to thrive here at Palantir. As an IT Support Engineer, you take real pride of our internal ecosystem, from individual workstations to conference rooms to the systems employees rely on every day. You're the person people turn to when something isn't working, whether they're at their desk, travelling, or preparing for an important meeting. You're thorough when it comes to troubleshooting. You don't just close the ticket, you make sure the underlying issue is actually resolved. When something keeps coming back, you dig into why and strive to look for a permanent fix. You're proactive by nature and complacency isn't something you settle for, and it’s not something we settle for either. You're constantly looking for ways to eliminate friction, automate the mundane, and elevate the bar for TechOps. People feel comfortable coming to you with problems because you're approachable and follow through. You're familiar with the needs of executives and senior staff, and you check in proactively when you know something critical is on the horizon like a board meeting, an earnings call, an internal conference or a big reveal rather than taking a back seat. What sets you apart is how much you care about the growth of the people around you. When you work through a tough ticket with a colleague, you make it a teaching moment. When you

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role We've been doing a lot of thinking as a team, and what we've landed on is that this person needs to be someone who takes ownership. Real ownership. Not just "I'll close the ticket", but "I'm going to make sure this never happens again" type of ownership. That's the kind of person we're looking for, and frankly, that's the kind of person who's going to thrive here at Palantir. As an IT Support Engineer, you take real pride of our internal ecosystem, from individual workstations to conference rooms to the systems employees rely on every day. You're the person people turn to when something isn't working, whether they're at their desk, traveling, or preparing for an important meeting. You're thorough when it comes to troubleshooting. You don't just close the ticket, you make sure the underlying issue is actually resolved. When something keeps coming back, you dig into why and strive to look for a permanent fix. You're proactive by nature and complacency isn't something you settle for, and it’s not something we settle for either. You're constantly looking for ways to eliminate friction, automate the mundane, and elevate the bar for TechOps. People feel comfortable coming to you with problems because you're approachable and follow through. You're familiar with the needs of executives and senior staff, and you check in proactively when you know something critical is on the horizon like a board meeting, an earnings call, an internal conference or a big reveal rather than taking a back seat. What sets you apart is how much you care about the growth of the people around you. When you work through a tough ticket with a colleague, you make it a teaching moment. Whe

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a member of the Compute Tools team, you’ll design and build the systems that enable Palantirians to succeed. You’ll be the expert and owner of our internal platforms, helping to leverage a combination of Palantir’s own products and open source tools to provide stable and flexible services for a constantly evolving set of use cases. We’re responsible for making architectural decisions that enable sustainable operations in light of that evolving usage.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a member of the Compute Tools team, you’ll design and build the systems that enable Palantirians to succeed. You’ll be the expert and owner of our internal platforms, helping to leverage a combination of Palantir’s own products and open source tools to provide stable and flexible services for a constantly evolving set of use cases. We’re responsible for making architectural decisions that enable sustainable operations in light of that evolving usage.

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Senior Solutions Consultant If you have that special mix of DNA that makes an extraordinary Senior Solutions Consultant (SSC) – the blend of great business savvy and technical prowess – then we are a match made in heaven! As a key member of our New Relic Solutions Consulting (NRSC) team, you will be responsible for understanding a client’s business challenge and technical environment through deep levels of discovery and engagement. You will present technology solutions to solve these business challenges and build confidence in the New Relic platform capabilities through value alignment and clear differentiation. As the domain expert on New Relic you will help drive the ‘Technical Win’ in accounts by removing all technical objections in the sales cycle through your depth of technology skills and business acumen to provide clear business value. You will be responsible for driving revenue for our New Relic platform with the the support and partnership of Sales, Product Management and our executive team. This role requires a hands-on solution consultant who can go wide and deep on solution positioning, differentiation and value during sales cycles. What you'll do: You will be the Technical lead for New Relic prospects (new logos) and customers and own the technical strategic direction in the account through an advanced ability to develop, position and provide product-centric and value-centric solutions during sales cycles, while achieving quarterly and annual sales goals for an as

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity: Are you ready to take ownership of high-value technical evaluations for some of the world's most recognizable brands? Join New Relic as a Senior Solutions Consultant, where you will leverage your unique blend of technical expertise, commercial acumen, and customer-centricity to deliver meaningful outcomes across our DACH and Eastern Europe (EE) markets. In this role, you won't just be ticking boxes; you will be the absolute owner of the technical 'win'. Partnering closely with our Enterprise Account Executives, you will guide technical strategies and establish deep, trusted relationships with major enterprise accounts. You will have the autonomy to run with your insights, serving as a critical bridge between complex customer environments and our internal Product and Engineering teams to directly influence the evolution of our market-leading Intelligent Observability platform . What You'll Do: Secure the Technical Win: Partner closely with Sales teams to drive revenue opportunities, upselling new solutions, and expanding our Annual Consumption Revenue (ACR) footprint across strategic T1 and T2 accounts. Consult & Architect: Lead technical discovery sessions, deliver tailored Proof of Value (PoV/PoC) presentations, conduct structured architectural workshops, and craft compelling responses to RFX/RFIs. Establish Trusted Partnerships: Deeply understand our customers' business objectives and technical landscapes to build long-term relationships, helping them e

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicのソリューションをお客様にお届けするSolutions Consultantを募集しています。テクニカルセールスに熱意を持つコンサルタントやプリセールスエンジニア、あるいはデベロッパーだけどお客様と話す機会が多いという方は大歓迎です。New Relicには技術的に優秀なエンジニアを優秀なSolutions Consultant に転向させた実績がありますので、セールス寄りの経験が浅く、このポジションへのフィットに心配な方でもご安心ください。オンボードのためのトレーニングも揃っています。 Solutions Consultantの主な業務は、New Relicの営業、Technial Account Manager、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的に活用頂くためのご提案や、素晴らしい機能をきちんと活用して頂くための技術的な支援することです。 当社のSolutions Consultantとして、さまざまな業界やシステムに対する技術的なサポートをすることで、お客様のビジネスニーズや市場動向を把握することができます。当社の持つSaaSソリューションの販売に関する豊富な知見や、セールスサイクルの全フェーズを理解するとともに、現場のセールスをサポートするSolutions Consultantを求めています。他のSolutions Consultantや製品チームと協力して、お客様のITインフラストラクチャやソフトウェアアーキテクチャを理解すると共に、お客様のビジネスニーズを解決するソリューションを作成し、New Relicのソリューションがリアルタイムでこうしたニーズにどのように対応しているかを確認していきます。 What you'll do お客様にNew Relicソリューションの価値が伝わるよう、New Relicコンサルティングの知識を提供する New Relicのソリューション、お客様の要件に関連した価値を明確に説明したカスタマープレゼンテーション作成や、説得力のある顧客向け概念実証デモを構築し提示する New Relicソリューションを広めるために、イベント登壇や技術資料の作成、トレーニングなどを提供する New RelicのSales、Solution Consultant、Technical Account Managerと商談機会について協働する 責任感が強く、大胆で、本格的であり、熱意があり、首尾一貫している、など企業としてのコアバリューの順守は不可欠です。 This role requires プロジェクトまたは営業活動などで顧客との対応経験があり、 Pre-sales Engineer、技術系Consultant/Architect、システム運用管理者、Software Developerなどで3年以上の経験があること 最新技術に興味があり、自ら手を動かしてキャッチアップしている 運用監視やシステム管理設計などのアプリケーション/インフラ運用に関わる知識や経験、興味を持っている AWS、Azure、Google Cloudなどのクラウドプラットフォームの経験 Slackやメールなどで海外メンバーと文章でやり取りできるレベルの英語の読み書き Bonus points if you have Java、PHP、.NET、Rub

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a member of our team, you will be responsible for guiding multiple implementations from start to finish and delivering an exceptional customer experience. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Design and guide the project planning and delivery for multiple implementation engagements Manage timelines, deliverables, and overall project health to minimize risk and ensure successful completion of engagements Partner with Implementation Services’ leadership to uplevel the team’s project management approach, documentation, and process Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience Who You Are: 7+ years Technical Project or Program Management experience including planning, scheduling, and reporting 5+ years of Customer facing experience in a services or success role Strong presentation skills and the ability to communicate effectively to business and technical audiences Experience with DevOps services and technologies Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs. Able to travel via auto, train or air up to 30% of the time Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Be

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a member of our team, you will be responsible for developing the technical roadmap for a customer’s implementation, and leading them through it every step of the way. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch Guide customer onboarding through co-development working sessions and assist when they run into roadblocks Write automation and design architecture for deployment templates Manage the operation of implementation projects Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience Who You Are: Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems Hands-on experience with cloud platforms (AWS, Azure, GCP) and compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes). Experience with Config Management, IAC and CI/CD tools, including Ansible, Puppet, Terraform, Chef, Jenkins, Circle CI, GitHub Actions, Azure Pipelines, etc… Experience programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc Background in security operations, including SOC management, SIEM tooling (e.g. Splunk Professional Services), and designing or supporting zero-trust networking architectures Successful track record with 5+ years exper

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly and successfully. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a Senior Services Architect focused on Security and Cloud SIEM, you will help customers design, implement, and operationalize Datadog’s security capabilities across cloud, infrastructure, application, and log data sources. You will lead structured, outcome-driven professional services engagements delivered through a day-based professional services delivery model, partnering directly with customers through co-development working sessions, architecture workshops, implementation planning, and operational handoff. This role is ideal for someone who combines customer-facing consulting experience with strong cybersecurity knowledge, hands-on Cloud SIEM implementation skills, and an understanding of security control frameworks such as NIST 800-53, the NIST Cybersecurity Framework, CIS Controls, MITRE ATT&CK, SOC 2, PCI, HIPAA, ISO 27001, or similar standards. At Datadog, we place value in our office culture — the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Design and guide execution of Datadog implementations, focusing on Security and Cloud SIEM deployment, including discovery, requirements gathering, technical architecture, deployment planning, and launch. Partner with customers to map security requirements, controls, and monitoring objectives to Datadog capabilities, including frameworks such as NIST 800-53, NIST Cybersecurity Framework, CIS Controls, MITRE ATT&CK, SOC 2, PCI, HIPAA, ISO 27001, or similar standards. Advise customers on security data strategy, including log source prioritization, parsing, normalizat

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a manager on this team, you will be responsible for growing our relationship with sellers in your region, developing the Service Architects that report into you, and advancing our program to better meet customer needs. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, and mentor a fast-paced team of Service Architects Operate as a player/coach to design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch Develop relationships with sellers in your region to grow sales of Implementation Services Connect directly with customers to position our services and evaluate the impact of our program on their business Ensure the highest quality engagements are delivered to our customers Own initiatives to improve our program and services offerings Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience Who You Are: Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems 3-5 years of people management experience 1-2 years of experience in selling or positioning professional services Outstanding skills presenting to both technical and executive audiences Experience with current infrastructure and monitoring solutions and technologies Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. The Escalation Manager is a critical role within Technical Services. As a member of our global Incident and Escalation Management team, they work internally with our Engineering, Services, Sales and Product Management teams, as well as externally with customers and partners, to coordinate and drive the resolution of critical technical issues and incidents. Transparency is key and is achieved by providing timely and accurate updates to senior management regarding active escalations, as well as important detail on the status of the customer account. Individuals in this role are highly organized, proactive and professional. You are one who excels in fast-paced environments and can assess business impact, mobilize cross-functional teams, and drive technical escalations with urgency and ownership. We are looking for someone who has a customer-focused mindset with excellent communication and expectation-setting abilities. You have a technical background in Support, Services, DevOps, Systems Engineering, or Database environments, and are experienced in incident response or crisis management. You will have strong negotiation and objection-handling skill

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Bengaluru for our hybrid working model. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. What you need We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted. The ideal candidates should have strong technical experience in one (or more) of the following areas Systems administration Distributed systems Network Administration Database architecture and administration Application Architecture Data architecture and design Performance tuning and benchmarking Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl If you have an operations background, we prefer experience administering large-scale production environments