The Technical Services Partner Support team works closely with MongoDB partners to help ensure our mutual customer environments are healthy, stable, and successful on the MongoDB data platform. This team serves as a critical extension of Technical Services, helping partners navigate complex technical issues, accelerate resolution paths, and deliver a consistently strong support experience. We are looking for a Manager, Technical Services Partner Support to lead a team of highly skilled technical services engineers responsible for managing partner-facing technical cases and escalations. This leader will coach and grow the team, ensure excellent operational execution, and strengthen collaboration across Technical Services, Support Delivery, Product, Engineering, Customer Success, and Partner teams. This role is ideal for a people leader who is passionate about customer outcomes, calm execution during escalations, and building scalable support practices for a fast-growing partner ecosystem. Sufficient experience leading technical teams and functions will be considered in lieu of prior people management experience. We are looking to speak to candidates who are based in Austin, TX for our hybrid working model. Responsibilities Lead and develop a high-performing team: Manage daily operations, staffing, hiring, mentoring, and performance while fostering a culture of technical rigor, accountability, and empathy Oversee partner support and escalations: Drive operational excellence in triage and resolution for complex, high-priority partner issues, coordinating cross-functionally across Engineering, Product, and Customer Success Optimize processes and scale operations: Drive continuous improvement by identifying process gaps, refining workflows, and leveraging metrics to enhance resolution quality and partner satisfaction Collaborate and advocate: Partner with global leadership to ensure consistent, follow-the-sun service delivery and represent the team’s interests in cross-f
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Technical Services Curriculum Engineer Jobs
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Position for HOD Technical Services. Address: Commercial Tower 1 Inspire Business Park Opp Adani Corporate house Shantigram S.G.Highway Ahmedabad Facility: ADANI CT1 (ADANI GREEN ENERGY) - FM Qualification: Graduate Experience: 12 - 14 years Source: Sodexo India | Job Code: IJP575901
Urgent Requirement Address: 10th Floor, B/2, West gate business bay, corporate road, off. S G Highway, makarba, Ahmedabad Facility: ADANI SUPPORT NAD Qualification: Not Specified Experience: 6 - 7 years Source: Sodexo India | Job Code: IJP524234
FM - Technical Services — Texas - Other. Apply via Workday.
To manage all Hard Services with the objective of providing an enabling environment to employees in compliance with quality and service standards established by the Group whilst ensuring that the services provided are cost effective and efficiently Source: Adani Group | Job ID: 55926
... Facility: SBS IS&T Global SA SA Qualification: Graduate Job Code: IJP567146 | Source: Sodexo India
... Facility: GMR HYDERABAD INTERNATIONAL AIRPORT Qualification: Diploma Job Code: IJP557129 | Source: Sodexo India
... Address: Maneja Village Vadodara Facility: ABB INDIA - FM VADODARA Qualification: Diploma Experience: 1 - 10 years Source: Sodexo India | Job Code: IJP566395
... Facility: ADANI CORPORATE HOUSE - FM Qualification: Not Specified Job Code: IJP544335 | Source: Sodexo India
... Facility: ADANI CORPORATE HOUSE - FM Qualification: Not Specified Job Code: IJP544334 | Source: Sodexo India
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Technical Services Engineer for Portworx® by Everpure™, you will empower innovators and enterprise customers to seamlessly deploy and scale multi-cloud data services for Kubernetes and containerized applications. In this high-impact role, you will redefine the cloud-native storage experience by bridging deep technical expertise with direct customer engagement. You will serve as a technical expert across all deployment phases, partnering closely with customer engineers, account teams, and core R&D to solve complex cloud-native architecture challenges. WHAT YOU'LL DO Drive Enterprise Customer Success: Deliver end-to-end technical expertise across all stages of Portworx® deployment and production environments, ensuring rapid issue resolution, minimal downtime, and maximum platform reliability for key enterprise accounts. Perform Complex Problem Diagnosis & Triage: Analyze application workflows, system logs, and containerized workloads across public/private cloud stacks to isolate, reproduce, and resolve multi-layer technical issues alongside engineering teams. Enable Pre-Sales and Onboarding: Partner with field systems engineers to guide technical installation, integration, and proof-of-concept (POC) execution for prospective and onboarding enterprise clients. Scale Organizational Knowledge: Author and maintain high-impact knowledge base articles, technical documentation, and FAQ guides to build self-ser
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. About the Role & Team Everpure acquired Portworx to create the industry's most complete Kubernetes Data Services Platform for cloud-native applications. In this role, you will be supporting multi-cloud data services for Kubernetes and containerized workloads, enabling leading enterprises to run mission-critical data applications smoothly across public and private clouds. WHAT YOU'LL DO Analyze & Support: Troubleshoot and support large-scale customer deployments in public/private clouds across all severity levels. Technical Expertise: Provide hands-on guidance during all deployment phases, POCs, pre-sales calls, and production environments for key accounts. Cross-Functional Collaboration: Partner with engineering teams to analyze logs, reproduce complex customer issues, and develop long-term fixes. End-to-End Ownership: Track customer support cases end-to-end, triage multi-layer software stack issues, and escalate to core engineering when needed. Knowledge Sharing: Author and maintain KB articles, FAQs, and technical documentation for internal teams and customers. WHAT YOU BRING Experience: 2 - 4+ years in customer-facing technical support or Site Reliability Engineering (SRE). Containers & Orchestration: Solid working knowledge of Kubernetes, OpenShift, Tanzu, or VMware container solutions ( CKA certification is a plus ). Cloud Platforms: Hands-on experience with AWS, Azure, GCP, or related cloud technol
The role holder will be responsible to own up his individual & professional as Electrical Engineer in Technical Services Department for City Gas Distribution Business in natural Gas Industry. He must be from Oil and Gas Oil and Gas background. Source: Adani Group | Job ID: 44831
... Address: Jio World Centre, G Block,, Bandra Kurla Complex, Bandra East,, Mumbai, Maharashtra Facility: RIL - JWC BKC MUMBAI Qualification: Graduate Experience: 7 - 9 years Source: Sodexo India | Job Code: IJP567355
The database market is massive and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. Technical Services has nearly 200 global team members in offices spanning the entire globe. The team has offices in New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams covering the Americas, EMEA, and APAC regions. We have an incredible opportunity for a transformational individual to join the MongoDB Technical Services team, leading a team of MongoDB Cloud Support Engineers. Individuals in this team are experts in addressing issues related to MongoDB’s Cloud service, Atlas, to enable successful customer implementations at scale. We are looking to speak to candidates who are based in Sydney or Melbourne as this role will require working in the office 3 or more days a week. Roles and Responsibilities Diagnosing and resolving performance related issues Advising on design and architecture including global distribution and replication of data to support high availability, low latency and meeting data sovereignty requirements Advising on upcoming roadmap features and advocating for the customer in articulating business cases to drive issue resolution Globally collaborating with peer teams to provide seamless and efficient regional handovers of follow-the-sun issues Continuously learning and growing skills via participation in training, maintaining industry awareness and development of training to share subject matter expertise more broadly across the team Increasing case-deflection numbers by contributing to knowledge-base, distributing know
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