Technical Services Engineer Jobs

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Your Location This position is CHINA BASED. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies. The Community You Will Join: Community Support (CS) has increasingly become a key driver of enabling Airbnb's core business. The Community Support Engineering team is responsible for the world-class technology, architecture, and solutions that power CS at Airbnb. The products and capabilities we build empower our guests and hosts, CS agents, and operations teams around the world. As part of the CS Product vision, we are leveraging AI to transform how we deliver customer service - combining advanced ML/LLM capabilities with the expertise of our Support Ambassadors to create a seamless, high-quality support experience. The Difference You Will Make: As an ML Manager within Community Support Product Engineering in China, you will lead a team of machine learning engineers to research, design, and optimize AI models and services that scale AI-powered products and measurably improve the end-to-end Community Support experience for guests, hosts, and support ambassadors. What You’ll Do: Hire, mentor and guide a dynamic team of highly skilled machine learning engineers, fostering their technical growth and professional development. Proactively take initiatives to drive for outcomes over the scope of the team. Build relationships and drive alignment with stakeholders within

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company. The Difference You Will Make: The Service Tools team’s mission is to enable Airbnb backend developers to develop, test, and maintain their code quickly and reliably. This team is responsible for the standard development lifecycle for service owners—everything from AI Integration for service development, to how integration tests work, to building services for deployment. This represents Airbnb’s largest cohort of developers, you will ultimately be responsible for their productivity. A Typical Day: As an engineer on Service Tools, you will work on technologies that help shape an industry-leading end to end developer experience for backend developers. In this role you will be: Building our next-gen build system using the latest technologies (e.g., Bazel). Working on integrations between the build system and CI/CD tooling (e.g., merge queues, code coverage, integration testing). Improving the editor (e.g., IntelliJ) experience for all backend developers. Helping to shape the technical strategy that directly moves our core metrics (Developer Experience, Developer Velocity, Debuggability, Resilience and Reliability) while reducing cost. Partnering with engineering leaders across all Airbnb teams for adoption of the new capabilities. Your customers will be all enginee

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe processes over $1.9T in payments volume per year, which is roughly 1.6% of the world's GDP, for millions of customers from startups to enterprises. The tremendous amount of data makes Stripe one of the best places to do machine learning. While being an integral part of almost every product line at Stripe (e.g., Payments, Radar, Capital, Billing, etc.), we have lots of exciting opportunities to innovate in ML Platform at Stripe. The ML Platform team builds the platforms and services that enable ML engineers and data scientists across Stripe to take data and build features and models from prototype to production—reliably, at low latency, and at scale. Our scope spans ML training infrastructure, model serving and deployment, feature computation and online serving, observability and monitoring, and agentic AI capabilities. We work closely with product teams, data scientists, and platform infrastructure teams to build powerful, flexible, and user-friendly systems that substantially increase ML velocity across the company. What you'll do You'll serve as a technical lead across the ML Platform space and a key contributor to the evolution of the platforms that power Stripe's ML-driven products. As a Staff Engineer, you'll make decisions with a large impact on Stripe. You'll influence our investments and strategy while making our systems more reliable, secure, and a delight to use. You'll work cross-functionally with other technical staff, dat

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe's Enterprise and Ecosystem team is focused on enhancing migration, activation, and cross-product experiences for enterprises. This position will be integral to a growing team, collaborating closely with product and customer-facing teams. Team Matching: exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here . What you’ll do As a Full-Stack Engineer on the Enterprise and Ecosystem team, you will be a key contributor in building and scaling the next generation of Stripe's connectivity with global commerce systems. This role is crucial to building and managing integrations with leading Ecommerce, CRM, and ERP systems to help our users activate faster and realize greater value from Stripe. You will focus on developing the infrastructure that powers unified connectors for various partners, ensuring seamless and rapid integration of Stripe's products. Responsibilities Developing and maintaining a set of connectors and integrations for partners like Shopify, and Salesforce. Build out Stripe services and infrastructure to facilitate transactional flows and data migration. Launching specific, high-impact projects in the first six months, such as a new payments-agnostic billing connector. Acting as a self-starter and driving technical ownership for proje

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe processes over $1.9T in payments volume per year, which is roughly 1.6% of the world's GDP, for millions of customers from startups to enterprises. The tremendous amount of data makes Stripe one of the best places to do machine learning. While being an integral part of almost every product line at Stripe (e.g., Payments, Radar, Capital, Billing, etc.), we have lots of exciting opportunities to innovate in ML Platform at Stripe. The ML Platform team builds the platforms and services that enable ML engineers and data scientists across Stripe to take data and build features and models from prototype to production—reliably, at low latency, and at scale. Our scope spans ML training infrastructure, model serving and deployment, feature computation and online serving, observability and monitoring, and agentic AI capabilities. We work closely with product teams, data scientists, and platform infrastructure teams to build powerful, flexible, and user-friendly systems that substantially increase ML velocity across the company. What you'll do You'll serve as a technical lead across the ML Platform space and a key contributor to the evolution of the platforms that power Stripe's ML-driven products. As a Staff Engineer, you'll make decisions with a large impact on Stripe. You'll influence our investments and strategy while making our systems more reliable, secure, and a delight to use. You'll work cross-functionally with other technical staff, dat

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Link helps Stripe's merchants deliver frictionless and secure checkout experiences by auto-filling customers' payment information, letting customers check out in seconds and pay in one click across the Link merchant network. The Link Balance team is building on top of that network to transform Link from a one-click checkout into a global consumer financial platform. Link Balance lets consumers hold, spend, earn rewards on, and off-ramp digital dollars—stored as stablecoins, powered by Bridge and Privy, and distributed through Stripe's network of hundreds of millions of consumers. We're bringing the borderless, programmable, and instant utility of digital dollars into everyday use. What you'll do We’re hiring a Staff Software Engineer to lead the design and delivery of new money-movement capabilities in Link. You will take ambiguous product opportunities and turn them into reliable, scalable, and intuitive experiences for consumers and merchants. This is a hands-on individual-contributor role with broad technical and organizational scope. You will own large, cross-functional projects from early product and technical definition through launch and iteration; lead teams of engineers through complex execution; and partner closely with the many Stripe systems and teams that make money movement possible. You will work across the stack, building services and APIs as well as the user experiences that expose those capabilities. The work may involve mo

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Developer & End-user Experience Platform (DEEP) organization empowers all of Stripe's products with a shared product platform that helps with rapidly delivering high-quality, cross-product experiences across our UI and API surfaces. It focuses on providing a consistent and scalable developer experience that any developer (both internal and external) can leverage to accelerate a merchant's ability to create value using Stripe. Team matching — exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here . What you’ll do We're looking for full-stack engineers who are interested in building software services and platforms that impact thousands of employees and millions of Stripe users, regardless of whether they're an end user, developer, or partner. Responsibilities Ensure our platforms are reliable, scalable, secure, and extensible Shape future-proof interfaces that are easy to build with Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation Help drive sound technical decision-making and lead technical conversations with other teams across Stripe Debug production issues across services and various levels of the tech stack Who you are We're looking for someone who meets the minimum requirements

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team We're experts in data, working to make it cost-effective, understandable, and trustworthy. We build pipelines processing billions of events a day and are stewards of canonical data warehouses and datasets delivering products for Stripe Users while embedding with teams to build their data products. We're experts in using the Stripe Data Platform and to scale we lead the data culture and data education to enable product teams to own their data. We invest in AI Data Ops to scale incident handling and serve as an escalation path for data incidents to minimize their impact. The Data Engineering Solutions team works closely with product teams delivering trustworthy data, backend code, and innovative AI tools, platforms, and services for data. What you'll do We're looking for a person who drives the Data Engineering Solutions Team in solving high-impact, cutting-edge data problems. The ideal candidate is someone who has built data pipelines for large-scale volume, is deeply knowledgeable of Data Engineering tools including Airflow, Spark, Kafka, and Flink, is empathetic, excels at building strong relationships, and collaborates effectively with other Stripe teams to understand their use cases and unlock new capabilities. • Lead the technical outcomes for a team of ambitious, talented engineers, providing mentorship, guidance, and support to ensure their success • Partner with our recruiting team to attract and hire top talent. • Deliver cutting-edg

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Work with engineers, designers, and product managers to design and build highly scalable and secure consumer experiences that process billions of dollars per year Design and build APIs, services, systems and experiments that evaluate the effectiveness of new and existing product features against critical business metrics Coach and mentor junior engineers, assist in hiring, and partner to develop team culture/best practices Participate in all parts of the software development workflow to improve engineering standards, tooling, and processes Operate at the intersection of data science and software engineering - apply state of the art data analysis tools and ML to understand/improve product and user behaviors Build software including creation, modification, and testing of source code written in Ruby, JavaScript, Typescript, and JVM languages Who you are Minimum requirements 6 years of Software Engineering experience. Position also requires the following: 6 years of experience in building software with Typescript, Javascript, and Ruby; 4 years of experience in building web or mobile applications; 3 years of experience with SQL databases; 2 years of experience in writing technical design documents; and 1 year of experience in designing and implementing large scale consumer payment experiments. Salary: $190,400 – $285,600/yr. This salary range represents the base salary range for the role and any sales commissions / sale

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our professional services team combines payments and financial expertise with experience integrating Stripe technology in thousands of projects. We help our customers create marketplaces, launch subscription businesses, expand globally, and more. This team provides critical implementation and post-launch services to help Stripe users maximize long-term value, quickly and confidently. We are looking for an experienced Integration Engineer to join our SEA distributed team. What you’ll do Stripe’s Integration Engineering team is responsible for providing technical leadership and guidance to our most strategic users while they are integrating with Stripe. We’re seeking engineers with strong technical and business skills to drive high-quality integrations while accelerating time-to-live. Using first-hand customer knowledge, you will also impact product strategy, working with all parts of Stripe to ensure its offerings continue to satisfy its largest and most strategic users’ needs. Responsibilities Be a trusted technical advisor to clients and project members to solve complex technical challenges, and establish credibility & build deep relationships with senior technical individuals within client organization Collaborate with Sales, Solution Architecture and other user-facing teams to drive client engagement, customer wins, and revenue on behalf of the Professional Services team Plan and execute integration engineering end-to-end, from hi

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Risk Detection is focused on providing a delightful experience for our merchants and minimizing friction, while ensuring the safety of our users in the financial ecosystem. Whenever the Risk team takes action on an account, we work to notify Merchants and provide clear status on what’s happening, enable guided workflows for resolving their issues, and redefine our overall Risk processes to make them as smooth as possible for good merchants. What you’ll do We’re looking for an engineering leader to lead and grow a strong team of engineers, build relationships with customers internally and externally, and champion our vision of making Stripe’s risk management a feature that attracts and retains merchants, and becomes a product differentiator. This is an exciting opportunity to partner with teams across Stripe to build the best merchant experience, and contribute directly to Stripe’s growth. Responsibilities Support the team in delivering a high level of technical quality and impact via APIs, user-facing experiences, services, and systems Recruit, hire, scale, and develop an amazing team of engineers Executing cross-functionally with leadership, product teams, infra teams & risk strategists Be actively involved in strategic direction and platform decisions that impact all of Stripe and Stripe customers Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design, develop, maintain, and support application programming interfaces (APIs), backend services, and distributed systems using Ruby, Java, Go and Scala. Build, test, deploy, and maintain software infrastructure to support large-scale production systems. Design and develop software systems using analytical techniques and mathematical models to evaluate system performance, predict outcomes, and assess design tradeoffs. Develop and execute software testing, validation, debugging, and documentation procedures to ensure system reliability and performance. Diagnose and resolve production issues across multiple services and layers of the technology stack. Analyze user needs and software requirements to determine technical feasibility, design approaches, and implementation timelines within cost and resource constraints. Collaborate with cross-functional engineering teams to design and implement new features for large-scale systems. Design and build systems to securely store, manage, and modify production data and services. Improve engineering standards, development tools, and software development processes to enhance system quality and efficiency. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Software Engineering, or a related field, plus 2 years of software development experience. Must also have 2 years of experi

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Architect, build, and maintain robust APIs, services, and systems across engineering teams using Ruby and Java; Act as a domain expert of the payments family of Stripe products, and in particular various payout methods and underlying rails used in US / UK; Build and enhance software infrastructure, encompassing the complete development lifecycle from coding to testing, deployment, debugging, and maintenance; Design software systems leveraging scientific analysis and mathematical models to predict and measure design outcomes; Contribute to core interface design and write code; Serve as a role model for how great software should be written; Contribute code changes in every layer of the stack, from launching a net new payout method API to making a UI change in the Stripe Dashboard for the Stripe Connect product; Scope and lead technical projects, laying the groundwork for early-stage products to iteratively evolve and scale; Engineer payments integration with banking partners to launch new markets, payout methods, and capabilities, while ensuring reliability and scalability; Work with engineers across the company to build new features at large-scale; Design and implement secure systems for sensitive data storage; Work with engineers across the company to understand when existing infrastructure can be leveraged vs. when building a bespoke solution is necessary

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design, build, and maintain APIs, services, and systems across Stripe’s engineering teams using Java, Ruby, Scala, and Go Build software infrastructure, including developing, testing, and deploying it Design and develop software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design Engineer payments integration with various financial partners software systems Design APIs and underlying data models to support complex financial abstractions and multi-party integrations, enabling flexible billing and settlement configurations across international markets Develop and direct software system testing and validation procedures, programming, and documentation Debug production issues across services and multiple levels of the stack Analyze user needs and software requirements to determine the feasibility of design within time and cost constraints Work with engineers across the company to build new features at large-scale Build new systems to securely store sensitive data; Improve engineering standards, tooling, and processes Integrate observability tools and alerting mechanisms (Datadog, Prometheus) into high-traffic production systems, defining SLAs and real-time diagnostics to meet the reliability standards required by financial partners Mentor junior engineers, lead technical design reviews, and establish best practices in code quality, system design, re

At Bolna, we’re building tools that change how businesses leverage voice AI. We’re looking for a Software Engineer to build reliable, scalable systems that power millions of production conversations across languages, industries, and telephony environments. This is a high-impact, high-ownership role where you’ll work on core platform problems across distributed systems, real-time communication, developer infrastructure, and customer-facing products. Our team includes IIT alumni with experience at Bain, Atlassian, Uber, Zomato, and LinkedIn, and is backed by leading investors. Responsibilities Build systems that operate at scale: Design and build backend services that support high-volume, real-time voice AI conversations with strong reliability, performance, and fault tolerance. Own features end to end: Take problems from product requirements and technical design through implementation, testing, deployment, monitoring, and iteration. Improve platform reliability: Build systems that are observable, resilient, and easy to debug. Identify bottlenecks, reduce failure rates, and improve system availability. Work on real-time infrastructure: Solve problems across telephony, streaming audio, webhooks, queues, scheduling, concurrency, and low-latency communication. Build for developers and customers: Improve APIs, SDKs, integrations, dashboards, and internal tools that make the Bolna platform easier to use and operate. Raise the engineering bar: Contribute to technical design reviews, code quality, testing standards, documentation, incident response, and engineering best practices. Required Skills Strong engineering fundamentals: Solid understanding of data structures, algorithms, databases, networking, operating systems, and distributed systems. Backend development experience: 2+ years of experience building and operating production backend systems using Python, Go, Java, Node.js, or a similar language. Production ownership: Experience shipping software to production and own