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Technical Support Analyst in New York

22 active opportunities · Updated for October 2026

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Explore current technical support analyst jobs in New York. Use filters to narrow by work mode, employment type, experience and date posted.

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Quant Library Developer, Macro Technology. A Career with Point72’s TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one, helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity; all while delivering real business impact for our multi-billion-dollar global business. What you’ll do Design, build, and extend core C# analytics services, APIs, and libraries used across the Macro business. Develop and operate high-performance distributed systems with strong guarantees around correctness, latency, and scalability. Build real-time and historical analytics services supporting pricing, risk, and global market data workflows. Design and maintain time-aware (historical and real-time) data models and services, ensuri

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Point72 is seeking a Quantitative Developer to join its Portfolio Construction and Analysis (PCA) team within the CIO office. ROLE Point72 is seeking a Quantitative Developer to join its Portfolio Construction and Analysis (PCA) team within the CIO office. The PCA team plays a vital role in the Equity L/S business at the firm, collaborating with investment teams to improve net revenue and risk adjusted returns. The Quantitative Developer will build, refine, and maintain an efficient technology infrastructure to enable and support the team’s quantitative research and analytical efforts. The ideal candidate is a smart, self-driven, and creative problem solver with strong technical and quantitative skills. RESPONSIBILITIES Architect, build, refine, and increase automation and robustness of the research infrastructure, including data access, risk modeling, and backtesting components Collaborate with quant researchers to implement framework for automating and presenting analytics, reports, and monitors Collaborate with firm-wide technology teams to deliver analytics and tools to users across the firm DESIREABLE CANDIDATES Undergraduate, Masters, or PhD in Computer Science or other quantitative discipline 3+ years of professional experience developing infrastructure to support an investment team Strong programming skills in Python and SQL Solid background in math/statistics/finance and familiarity with quantitative research methodologies and machine learning alg

pythonsqlmachine learning
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Point72
📍 New York• $200K – $300K/yr
Just now

As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU’LL DO • Lead the design, development, and evolution of a production C++ analytics library used across the our macro business • Build and maintain pricing, calibration, curve construction, scenario, valuation, and risk analytics for macro products and related derivatives • Extend the existing C++ analytics library and deliver major new components that improve architecture, performance, consistency, and long-term extensibility • Translate quantitative models and analyt

artificial intelligenceaic++
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Just now

A Career with Point72’s Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do Lead a specialized global network team that owns the critical path between trading strategies and markets across collocated sites and inter-site connectivity Own the architectural roadmap for the collocated trading environment and wide area network (WAN) connecting exchange sites, proximity data centers, venues, brokers, and data providers Design and operate ultra-low-latency network fabrics, including layer 1 topologies, optical transport, structured cabling

artificial intelligenceai
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Trustpilot
📍 New York• $79.9K – $93K/yr
1mo ago

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Solutions Engineer, you are the technical specialist supporting the New Business and Account Management teams. Your goal is to help customers understand the practical value of Trustpilot’s platform. You are responsible for executing technical demonstrations, validating product fit, and ensuring that prospects have the technical confidence to convert. You bridge the gap between technical features and customer requirements to drive consistent commercial results What you'll be doing: Technical Discovery: Support Account Executives in uncovering customer needs and existing system environments. Product Demonstrations: Deliver tailored demos and presentations that articulate Trustpilot’s value, flexibility, and ROI. Solution Delivery: Configure and present standard solutions that address specific customer pain points and business goals. Proof-of-Concepts: Manage pilot programs to validate functional requirements and technical impact before signing. Technical Enablement: Act as a trusted advisor throughout the sales cycle — answering technical questions and resolving blockers. Cross-Functional Collaboration: Work closely with Product, Engineering, and Implem

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Octaura
📍 New York• $130K – $170K/yr
6mo ago

Come build what the market has been missing. Octaura is a technology company transforming how some of the world’s largest, least digitized markets operate. In loans and CLOs, trillions of dollars still move through phones, emails, and PDFs because the right infrastructure hasn’t existed — until now. We’re applying AI, real-time data, and modern software design to asset classes long overlooked by fintech. Our platforms turn fragmented information into intelligence, manual workflows into automation, and legacy conventions into scalable market infrastructure. You’ll join a high-impact, collaborative team building the systems these markets need to become more transparent, efficient, and connected. The role in a nutshell We are seeking an experienced Technical Project Manager , with a track record of delivering complex technical projects , to guide and support our engineering teams. This role will not only ensure adherence to our project management processes and constantly review best practices , but will also oversee multiple projects, ensuring that they align with organizational objectives and deliver on time and within scope. The Opportunity Run project and team meetings, including team stand ups, sprint and project retrospectives. Facilitate meetings to monitor project progress and re

aiproject management
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Who we are About Privy Our mission is to make privacy and user ownership the default online. We build simple, flexible application programming interfaces (APIs) and tools that help developers create products on crypto infrastructure. Privy provides the abstraction and infrastructure layer above wallets, integrating across blockchain networks, third-party providers, and Stripe products such as Treasury and Link. We solve complex technical problems while using Stripe’s global reach to support customers including Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo. Our technology powers experiences for both mainstream users and crypto-native audiences. Learn more: [Privy and Stripe: Bringing crypto to everyone ] About the team The Account Executive, Product team connects Privy’s technology with companies building new products across fintech and crypto. The team works closely with Product, Engineering, and Go-to-Market partners to understand prospective customers’ needs, shape technical and commercial solutions, and turn market insights into product and sales strategy. Its focus includes priority segments such as neobanking, payments, and brokerages. What you’ll do As an Enterprise Account Executive you’ll own complex enterprise sales cycles and help expand Privy’s work with companies across fintech and crypto. You’ll build relationships with senior commercial and technical stakeholders, develop new opportunities, and help refine Privy’s enterprise sales approach. You’l

Who we are About Privy Our mission is to make privacy and user ownership the default online. We build simple, flexible application programming interfaces (APIs) and tools that help developers create products on crypto infrastructure. Privy provides the abstraction and infrastructure layer above wallets, integrating across blockchain networks, third-party providers, and Stripe products such as Treasury and Link. We solve complex technical problems while using Stripe’s global reach to support customers including Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo. Our technology powers experiences for both mainstream users and crypto-native audiences. Learn more: [Privy and Stripe: Bringing crypto to everyone ] About the team The Account Executive, Product team connects Privy’s technology with companies building new products across fintech and crypto. The team works closely with Product, Engineering, and Go-to-Market partners to understand prospective customers’ needs, shape technical and commercial solutions, and turn market insights into product and sales strategy. Its focus includes priority segments such as neobanking, payments, and brokerages. What you’ll do As an Enterprise Account Executive you’ll own complex enterprise sales cycles and help expand Privy’s work with companies across fintech and crypto. You’ll build relationships with senior commercial and technical stakeholders, develop new opportunities, and help refine Privy’s enterprise sales approach. You’l

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Point72
📍 New York• $200K – $300K/yr
Just now

A Career with Point72’s Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business What you’ll do Continue advancements in the firm’s Linux security strategy by creating resilient controls across enterprise infrastructure Lead adversary-informed assessments of Linux systems to stay ahead of emerging risks to critical business platforms Design hardened Linux build standards that reduce attack surface while supporting reliable, high-performance technology operations Develop automated checks and remediation workflows that continuously validate configuration,

linuxartificial intelligenceai
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Point72
📍 New York• $250K – $300K/yr
Just now

ABOUT PROPRIETARY RESEARCH On our proprietary research team—Market Intelligence—you’ll partner with our Investment Professionals and Compliance team to uncover insights about companies, industries, and the broader economy through deep fundamental research and applying data science and engineering techniques to alternative data sets. You’ll work alongside a talented team with diverse skills, backgrounds, and perspectives. Our industry researchers, product managers, and data scientists and engineers work together to build compliant research products that answer the questions our investment professionals care about most. We look for other bright, motivated, and collaborative people to join our team and grow with us—more than 90% of the leaders in our group were promoted from within. WHAT YOU'LL DO Senior Data Engineers on the Proprietary Research team design and build solutions that enable investment professionals to effortlessly extract insights from large, complex structured and unstructured data sets. As a senior member of our Data Engineering team, you will help set technical direction and work closely with investment professionals, researchers, and data scientists to design, build, and launch robust end-to-end data pipelines and tools that that help extract the most value out of Point72’s data assets. In this role, you will: Develop and support big data processing pipelines including but not limited to ingestion, transformation, and end-customer delivery Build out clou

pythonproject management
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ROLE: The Market Data Solutions Specialist will play a critical role in managing and optimizing Point72’s market data ecosystem, serving as the primary bridge between external data providers, internal stakeholders, and technical teams. This individual will ensure that market data feeds, licensing, and policies are aligned with the firm’s trading and investment objectives, while maintaining strict adherence to governance and compliance standards. The ideal candidate will combine strong relationship management skills, operational discipline, technical proficiency, and strategic vision to ensure that Point72’s market data environment supports global investment activities effectively and efficiently. RESPONSIBILITIES: Build and Manage External Relationships: Build and maintain strong partnerships with exchanges, vendors, and feed providers; negotiate favorable agreements; and monitor changes in service, policy, and product offerings. Enhance Internal Collaboration: Partner closely with Investment Teams, Compliance, Legal, Finance, and Technology to manage day-to-day market data requests, operational processes, and governance adherence. Identify and communicate the impact of exchange and vendor changes on trading workflows, infrastructure, and data strategy. Oversee Operations & Compliance: Administer market data feed permissions, manage exchange audits, and ensure the firm’s data access and usage is compliant with licensing agreements; monitor and analyze data notificat

project managementfinance
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Orchestra
📍 New York• Full-time• From $115K/yr
1mo ago

Small Girls PR is looking for an Experiential Production Director with 7–9 years of experience leading multichannel projects across in-person activations and digital experiences. This includes developing cohesive experiential strategies, managing client relationships, concepting standout experiences that drive social conversation and press coverage, overseeing technical execution, managing complex timelines and large budgets, and developing talented producers. Experience working with clients / brands within fashion and/or beauty is highly valued for this role. This role will serve as the senior day-to-day lead across experiential accounts and projects, connecting creative ideas and production plans to clients’ broader brand and business objectives. The Experiential Production Director will work closely with senior leadership, keeping them informed of campaign progress, strategic or budgetary shifts, client needs, team performance, and potential risks. The right candidate knows how to lead a campaign from ideation through post-production and can project manage in their sleep. They are also prepared to dive into the details, knowing that no task is too small in the world of events. This role will work with a wide range of creative and innovative brands across beauty and fashion, food and beverage, wellness, consumer technology, and more. Ideally this candidate has agency experience and is adept at client interface, in addition to execution. There is no one-size-fits-all for an

gitrestai
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Orchestra
📍 New York• Full-time• From $146.5K/yr
5mo ago

Small Girls PR is looking for an Experiential Services Leader with 10+ years of experience leading the production of multichannel projects across in-person activations and digital experiences. This should include developing a cohesive experiential strategy, managing client relationships, concepting standout experiences that drive social conversation and press coverage, overseeing technical execution across integrated campaigns, managing complex timelines & large budgets, and developing a talented team of producers, ranging from the coordinator to director level. This role is responsible for all elements of experiential, which includes client services, strategy, creative, production, and client management. The right candidate knows how to develop a campaign from ideation through post production, and can project manage in their sleep. They are prepared to dive into the details, knowing that no task is too small in the world of eventsThis role will work with a wide range of creative and innovative brands across beauty & fashion, food & beverage, wellness, consumer tech, and more. There is no one-size-fits-all for an SGPR client, which means your career will be further enriched with meaningful and diversified experience. We've hosted hospitality suites for B2B companies at conferences in Las Vegas and San Francisco, hosted real estate openings in Miami, and more. This team spotlighted Violife with a cheeky Election Day campaign—activating breakfast station

gitrestai
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Trustpilot
📍 New York• Full-time• $97K – $110K/yr
Just now

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Solutions Engineer, you are a commercially minded technical specialist working as a strategic co-pilot alongside New Business Account Executives and Account Managers .Your primary mission is to drive revenue growth, accelerate deal velocity, and ensure technical win rates across active sales opportunities. You bridge the gap between complex technical capabilities and strategic business outcomes, translating Trustpilot's value proposition into compelling commercial solutions for upper mid-market and enterprise companies that instill technical confidence and convert prospects into long-term customers. You partner closely with sales teams during technical discovery to uncover high-value business challenges, map customer requirements to clear commercial outcomes, and drive Annual Contract Value (ACV) growth. This is a high-impact, customer-facing role that combines technical expertise with commercial influence. Success is measured by deal conversion rates, technical win rates, and the quality of handover to implementation. What you’ll be doing: Commercial Discovery & Strategy: Partner closely with Account Executives to uncover high-

recruitment
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JOB DESCRIPTION Researchers are responsible for applying, adapting, and extending existing results in the broad field of machine learning, while also conducting novel research as required. We are interested in all aspects of ML including: predictive modelling, clustering, time series analysis, natural language processing, and computer vision. Successful researchers manage all aspects of the research process including methodology selection, data collection and analysis, implementation and testing, prototyping, and performance evaluation. Some successful researchers have joined us from similar backgrounds at other firms. Others have joined from related fields or directly from academia and have thrived with hands on guidance from our large team of experienced portfolio managers and researchers. Our most exceptional team members combine strong technical skills and a passion for problem solving with an intense curiosity about financial markets and human behavior. DESIRABLE CANDIDATES Students enrolled in a PhD program in machine learning, computer science, statistics, or a related field. Superb analytical and quantitative skills, along with a healthy streak of creativity. Demonstrated ability to conduct independent research utilizing large data sets. Passion for seeing research through from initial conception to eventual application. Curiosity about financial markets Strong scientific programming in Python, R or Matlab. Empirical, detail-oriented mindset. Sense of owners

pythonmachine learningfinance
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