Technical Support Analyst Jobs

Eulerity is an AI-native marketing automation platform. Our software runs paid advertising, social, listings, reputation, and call tracking for thousands of locations across enterprise franchises and SMB networks, executing autonomously across Google, Meta, Apple, and Microsoft. The Technical Operations team is the analytical engine that keeps that execution sharp. We are hiring an intern to sit with this team for the summer. Who we are looking for This is not just a marketing internship. We are looking for someone who is genuinely analytical. The kind of person who opens a messy dataset and gets curious instead of overwhelmed. Who enjoys figuring out why a number moved. Who can read a chunk of SQL or Python and follow what it does, even if they would not write it from scratch. Who would otherwise be heading toward an analyst seat at a consulting firm or a product role at a startup. If you love spreadsheets, you will feel at home here. If you have ever built a model in Excel just to understand something better, even more so. What you will actually do You will work directly with our Technical Account Management and Analytics teams on the parts of campaign management that require thinking, not clicking. That includes: Diagnosing why specific campaigns are underperforming and proposing fixes grounded in the data. Building and refining Excel and Sheets models that our account teams use to make decisions. Auditing campaigns at scale, often across hundreds of locations for a single brand, and surfacing patterns no one else has noticed. Pulling, cleaning, and analyzing performance data from Google Ads, Meta, LinkedIn, and our internal platform. Helping operationalize new analytical workflows, including ones we are building on top of AI tooling. Contributing to internal projects that make our team faster and smarter. You will not be writing ad copy or designing creative. You will be doing the analytical work that makes the campaigns actually perform. What we want from you C

Who we’re looking for and why now? A great writer who gets technical stuff – and loves figuring out how to explain it to other people. We have a strong writing culture, and writing as marketing has worked ridiculously well for us. We have a newsletter with over 100k subscribers, active social accounts, and real SEO and AEO authority. Hundreds of thousands of people visit our website every day. If you join, you won't spend a year building an audience before anyone reads you. We can and like to be opinionated about what we think best practice is and thousands of developers look to us to provide them opinion. The problem is we're at capacity, and there's a long list of content we're neglecting because of it. We used to do more tutorials. Use case guides people keep asking us for. Overall, we have a lot to write about. PostHog has grown from product analytics into a broad platform for engineers, and we're building everything from AI agents and error tracking to data infrastructure at huge scale. We're also open by default, so we're unusually happy to share what we've learned along the way. We want someone who can turn all of that into genuinely useful technical content. Simply put, you're a writer . You care about the craft, have opinions about what makes technical content actually great, and have a portfolio that proves it. What you’ll be doing You'll research and explain use cases, technical concepts, and how things actually work. One day that might mean digging into how our engineers rebuilt part of our data warehouse. Another could be explaining the difference between logs and traces, writing a tutorial for a PostHog use case, or figuring out the best way to explain what a context warehouse is. You'll need to be comfortable getting into technical details, but you don't need to be an engineer. The important bit is that you're curious enough to understand technical concepts properly and a good enough writer to explain them simply. Day to day, it looks like: Writing co

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: We're hiring a Technical Program Manager to lead the systems, data, and process work behind how we bill, recognize revenue, close the books, and prove our controls work. You won't be writing the code or drawing the architecture; you'll be deciding what gets built, in what order, and why it matters. This is a role for someone who wants to understand a business well enough to change how it runs: learning the objectives, processes, and system flows end to end, then shaping them into strategic technical programs with real owners, deliberate sequencing, and decisions that hold up under audit. You'll sit between Finance and Accounting on one side and Engineering, Data, and Product on the other, and you'll be accountable for making new revenue streams operable and auditable, from a pricing model on a slide to a billed invoice, a booked journal entry, and a control that passes testing. You'll report to the Lead Technical Program Manager for Data, Biztech & AI Transformation, within EPD. You'll get high-level direction and clear priorities from your manager, and independent ownership of how the work actually gets delivered

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role The Technical Account Manager (TAM) Leader owns the health, direction, and performance of the Technical Account Management function. Where an individual TAM is the primary technical partner for their own portfolio of accounts, the TAM Leader is accountable for the entire TAM book — every account covered by the team, every partner relationship with a technical dimension, and the people who deliver against them. The TAM Leader is both a player and a coach: they carry direct accountability for coverage decisions, escalation outcomes, and cross-functional alignment, while spending the majority of their time developing the individual TAMs so the team's proactive, relationship-first approach scales without becoming a response channel. Core Responsibilities People Leadership & Team Development The TAM Leader hires, coaches, and grows the TAM team so each member operates as a credible, proactive technical partner to their accounts. This includes: Hiring and onboarding new TAMs, including running them through the TAM Path ramp Running regular 1:1s, setting individual development plans, and giving direct feedback on account plans, QBRs, and escalation handling Building and maintaining repeatable playbooks (upgrade runbooks, optimization playbooks, escalation patterns) so quality doesn't depend on tenure Setting and holding the team to a consistent bar for technical depth, proactivity, and communication Portfolio & Coverage Ownership The TAM Leader owns the coverage model for the entire function — deciding, tracking, and refreshing who is assigned where, and closing gaps as they surface. This includes the two account universes the role is accountable for: Named accounts — the full b

Scale's public sector business is providing the best of American commercial technology and innovation to protect the homeland and meet the moment. As a member of our public sector delivery team, you will own relationships critical to the portfolio of clients charged with a layered defense for the United States. You will be a catalyst, willing to go deep, get technical, and drive change. You will manage customer relationships and partners as well as partner with our engineering team to solve Scale’s hardest problems. All of this serves an ultimate goal of delivering cutting-edge agentic AI to orchestrate portfolio management for defense of the homeland. You will: Own technical execution for one or more national security mission areas from initial requirement through deployment and formal evaluation Translate operational workflows into detailed Product Requirements Documents (PRDs), Engineering Requirements Documents (ERDs), and executable engineering work Work alongside engineers during cycle planning to define scope, sequencing, architecture constraints, dependencies, and milestones Maintain end-to-end requirements traceability from customer objective to software build, test event, and formal deliverable Drive Jira/GitLab execution and provide accurate inputs into integrated master schedules and program-level planning Understand and manage data availability, system architecture, integration dependencies, and technical constraints across high-side networks Identify technical blockers early, own their resolution, and immediately escalate critical risks when required Partner with subcontractors and external engineering teams where applicable, defining interfaces, deliverables, handoffs, and accountability Communicate technical progress, risks, tradeoffs, and decisions clearly to both engineering teams and senior customer stakeholders Must haves: Active TS/SCI clearance 5+ years of experience in technical program management, software engineering, systems e

Location Details: Canada - BC or ON (remote) At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team GoDaddy - Global Production Engineering looks after GoDaddy's global infrastructure, in the cloud and on-premises. We are hiring an experienced Technical Program Manager, focused on our AWS cloud infrastructure, to plan, lead and deliver complex cross-team initiatives. This is a heavily coordination-focused role: you will own the execution of a portfolio of AWS cloud platform and cost-savings programs, working hands-on with software engineers, engineering managers and SREs to achieve outcomes aligned with the strategy. You will drive dependencies end-to-end, facilitate trade-off decisions, and give collaborators and leadership clear, reliable access to status and risk. You will be an integral part of the Technical Program Management team, partnering closely with engineering leads to ensure GoDaddy delivers on its planned objectives and global strategy. What you'll get to do... Own end-to-end delivery of a portfolio of concurrent cloud platform programs, coordinating across engineering and partner teams to manage scope, schedule and dependencies against the critical path. Drive cost-savings program coordination, including tracking, reporting and surfacing risks to goals and achievements proactively. Run intake and prioritization processes and keep priority pages and status sources current and trustworthy. Serve as the central coordination point across teams, facilitating trade-off and negotiation discussions, driving alignment, and resolving roadblocks with minimal issues. Build reports, scorecards and dashboards to c

Technical Project Manager India Jaipur, Rajasthan Key Responsibilities: Project Management & Execution Oversee end-to-end software development projects, from requirements gathering to deployment. Develop project plans, roadmaps, and sprint schedules using Agile methodologies (Scrum/Kanban). Ensure project milestones are met within scope, budget, and timeline. Identify risks, dependencies, and potential bottlenecks, and proactively mitigate them. Technical Leadership Work closely with development teams specializing in PHP, Node.js, React, and mobile technologies (iOS/Android, React Native, Flutter, or native development). Guide architecture decisions and ensure best practices in backend, frontend, and mobile development. Collaborate with stakeholders to define technical requirements and system specifications. Ensure code quality, security, and scalability in custom-built applications. Agile & Team Collaboration Facilitate Agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and backlog grooming. Work with Product Owners, UI/UX designers, and QA teams to deliver high-quality software. Foster a culture of collaboration, innovation, and continuous improvement. Stakeholder & Client Management Act as a bridge between technical teams and business stakeholders. Translate business needs into technical requirements and ensure alignment with company goals. Manage expectations and provide clear communication on project progress. Qualifications & Experience: 5+ years of experience in technical project management within custom software development. Strong background in PHP, Node.js, React, and mobile app development. Hands-on experience with Agile methodologies (Scrum/Kanban). Familiarity with DevOps practices, CI/CD pipelines, and cloud platforms (AWS, GCP, Azure) is a plus. Excellent communication, problem-solving, and leadership skills. Experience working with JIRA, Trello, or other project management tools. Preferred Skills:

We are looking for experienced US IT and Non IT Recruiters who can handle end-to-end recruitment for our US clients and has expertise in hiring ERP resources (Workday, SAP and Oracle) and/or Engineering Hiring. Responsibilities: Source, screen, and interview candidates for IT positions in the US market Work with job boards, ATS, and Social Media platforms. Expertise with LinkedIn hiring. Negotiate rates and close candidates Maintain a strong pipeline and build strong relationship with candidates. Requirements: 1 5 years of experience in US IT Recruitment / Engineering Staffing Excellent communication and negotiation skills Experience working with MSP/System Integrator Experience working with W2/C2C with Strong Vendor Network Ready to work in night shifts

About the Role We’re hiring the first Technical Program Manager to join a newly formed Technical Program Management function, reporting to the Head of TPM. This is a founding role, you’ll help design and build how strategic, cross-functional work gets delivered across a global organization. TPMs at Supabase own the connective tissue between teams and between functions, managing the dependencies of our largest programs, and author and maintain/improve the standard of using Linear. This role is a strong fit for someone who has a genuine curiosity about ambiguous, complex problems, is self-directed and has conviction in their craft. What You'll Be Responsible for Parter with Engineering, Product, Design (EPD) and other stakeholder to structure and drive complex, cross-team initiatives; clarifying scope and value, securing commitment across a distributed organization, setting timelines, and leading activities from design through launch. Design systems by building the tracking, reporting, and escalation mechanisms that surface risk and progress. Build process to ensure launch readiness is predictable, consistent and coordinated across all cross-functional participants. Ask the questions that clarify priority and scope, giving async teams the context to keep building and unblocking. Build trusted relationships with stakeholders and maintain transparency into program goals, commitments, risk and delivery quality, primarily through clear written communication. Identify bottlenecks before they become blockers, develop options to resolve them, and clearly communicate the trade-offs that each option carries. Map dependencies and relationships across projects and teams, coordinating delivery across groups that don’t share reporting lines. Keep Engineering, Product, and Design accountable for their own delivery outcomes while you track, surface risk, and unblock. Develop technical and domain fluency to be an active and credible member of the delivery team and triad. You Might Be

About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About the Role We are looking for a TPM to drive development and integration of a range of sensor systems for robotics. This role will drive cross-functional alignment across requirements, engineering design, integration, validation, manufacturing, supply chain, and release processes, helping turn complex sensor-system needs into clear plans, decisions, and milestones. Location and in-person expectations: This role is based in San Francisco, CA and requires in-person presence 4 days a week. In this role you will: Drive requirements alignment across engineering design, integration, testing, and validation for camera modules, LiDAR, IMUs, RADAR, proximity sensors, audio components and the systems they interact with. Coordinate the integration of modules including electrical, mechanical, harnessing, and software interfaces with the full robotic system with deep understanding of timelines to drive the respective PCBAs, enclosures, build and test fixtures, connectors and cables. Establish effective cadences for technical reviews, BOM readiness, change management, production releases, approvals, and decision tracking. Align harnesses, fasteners, assembly fixtures, test fixtures, and documentation so cross-functional teams can execute against a clear plan. Lead validation planning around functional, reliability, NVH failure modes, including testing needs, schedules, and exit criteria. Partner with manufacturing and supply chain to manage handoffs, lead times, dependencies, and production readiness. Drive tradeoff decisions across cost, qua

To ensure effective planning , scheduling, and coordination of smelting operations (copper/non ferrous is desirable) to achieve production, recovery targets, optimize resource utilization. Source: Adani Group | Job ID: 49691

About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About the Role We are looking for a Technical Program Manager to own actuator development and integration from system goals through production readiness. The actuator program spans mechanical, electrical, firmware, harnessing, controls, test, reliability, manufacturing, and supply chain, and needs a TPM who can turn cross-functional decisions into clear scope, executable milestones, and timely decisions. In this role, you will help the team converge on the right technical plan, surface risks early, and deliver reliable actuator systems on schedule. This role is based in San Francisco, CA and requires in-person presence 4 days a week. In this role you will: Drive actuator programs end-to-end, aligning scope, milestones, interfaces, dependencies, and exit criteria across engineering teams. Drive scope lock and technical convergence for sprints, MVPs, and stretch goals while connecting component decisions to system performance. Coordinate actuator development across motors, gears, sensing, electronics, and firmware, and align the electrical and mechanical interfaces that connect actuators to the broader robot. Lead validation planning from early prototypes through engineering validation, reliability testing, and production readiness. Drive tradeoff decisions across cost, quality, performance, schedule, and lead time by collaborating cross-functionally and quantifying impact to meet program deliverables. Establish effective mechanisms for technical reviews, change control, design releases, decision tracking, and manufacturing readiness.

Department: Product Reports To: Head of Product Employment Type: Full-Time Location: Chicago, IL – In-Person Salary : $140,000 – $180,000 Technical Product Manager, Infrastructure & DevOps Location: Chicago, IL (West Loop) - Hybrid Reports to: Head of Product About the Role tastytrade is looking for a Technical Product Manager to own the roadmap for our infrastructure and DevOps capabilities — the systems that keep our trading platforms fast, stable, and secure, and that our engineers rely on to ship code confidently. You'll drive the strategy for our CI/CD pipelines, cloud infrastructure, and infrastructure-as-code, working closely with the engineers who build and operate them. This is a hands-on, technical role. You'll be trusted to dig into architecture and tooling decisions alongside engineers, make prioritization calls, and represent infrastructure priorities clearly to leadership. What You'll Do Own the roadmap for infrastructure and DevOps priorities — including CI/CD pipelines infrastructure-as-code and our AWS cloud environment — in partnership with the infrastructure engineering team. Work with backend teams (Ruby and Java) to understand where infrastructure or tooling gaps are slowing down delivery or creating risk. Prioritize and sequence infrastructure work against the needs of application teams building customer-facing trading platforms, account opening flows, and internal tools. Define what "healthy infrastructure" looks like for tastytrade — tracking metrics like deployment frequency, incident frequency/MTTR, and infra cost, and using them to justify roadmap decisions. Partner with infrastructure engineers to improve build/test/deploy workflows so engineers can ship changes to production quickly and safely. Lead build-vs-buy evaluations for infrastructure tooling and vendors (e.g., containerization, observability, config management), weighing cost, speed, security, and long-term scalability. Ensure infrastr

Coder is looking for an experienced Senior Technical Program Manager to lead and shape our most complex, high-stakes engineering programs. You'll operate with a high degree of autonomy, setting the standard for program execution across the organization and acting as a trusted partner to senior engineering and product leadership. The role sits at the intersection of strategy and execution: you'll own the definition, cross-functional planning, and delivery of initiatives that span multiple teams and systems, and give leadership the visibility they need to steer. What you'll do here Own engineering programs end to end, from definition through delivery and iteration, across teams that don't report to one another Own scope, milestones, timelines, dependencies, and risk, driving trade-offs to a written decision and holding accountability for delivery Work hands-on with engineers and product managers, close enough to the work to influence architectural and interface decisions Serve as the central coordination point across engineering, product, design, security, and go-to-market Run the operating cadence and deliver crisp updates on program health, risks, and trade-offs to technical, executive, and customer stakeholders Improve engineering productivity through better tooling and light-weight process, including AI-native tooling and our own product What we're looking for 7+ years in technical program management, including complex multi-team programs where no single team owned the whole outcome Deep technical intuition—you can read a design doc, ask the question that exposes the unstated assumption, and argue sequencing with a staff engineer A track record of delivering at scale, including ownership of a dated external commitment such as a GA, a launch, or a regulated enterprise deadline Strong organizational influence; you set the agenda with minimal oversight and move teams that don't report to you, without being slowed down by ambiguity or competing priorities Excellent ve

TPMs at Datadog see the problems hiding between teams, engineer away the work that shouldn’t require humans, and drive the company’s most technically complex and consequential bets to completion. About the Role Technical Program Management at Datadog operates at the intersection of engineering depth and organizational reach by driving high priority, cross-functional programs that are too complex and consequential for any single team to own. We partner with engineering on solving deeply technical problems at scale by connecting the people, decisions, and context to move Datadog's most important work forward. We build the systems and automation that make entire classes of program work self-executing. We are in the architecture conversation early, earning trust through technical judgment. We use AI to surface risks earlier, accelerate program execution plans, and find cross-team patterns that would otherwise stay hidden. The faster teams move, the more essential it is to have someone who can operate across them. What we expect These are the expectations we hold for every TPM at Datadog. Technical depth, product domain expertise, and AI systems literacy; knowing how AI solutions work, where they fail, and the scope and impact of those failures. AI brings more complexity into the picture - the technical bar is higher, not lower. Build the systems that reduce the need for coordination Identify what matters before anyone asks, and automate the rest Engineer program lifecycles end-to-end See what no single team can see and own the solution Drive the company's most technically complex and consequential bets through cross-functional agreement, organizational visibility, and influence Build AI powered automation tools and deploy them at every stage of program execution What you will do See Across: Identify What No Single Team Can See Own large cross-functional programs spanning multiple engineering orgs, product, and business functions Proactively surface systemic risks, cross