Technical Support Analyst Jobs

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description The Design Engineer in the FLASH Group at Micron Technology, Inc., will be core technical individual contributor in design and validation of the on-chip controller and mixed signal circuitry in NAND FLASH chips. In this highly visible and exciting role, your responsibilities will include architecture development and product definition, detailed transistor level design, test plan, system integration and verification. Some RTL design and implementation of the controller hardware, design and development of firmware code for NAND internal operations and full-chip Verilog Validation. Successful candidates must have: Responsibilities and Tasks • Proven knowledge in Verilog language. • Solid digital logic fundamentals. • Basic understanding of analog circuits. • An understanding and knowledge with mixed-mode design and validation. • Through understanding of Design/Verification CAD tools such as ncsim, Design Compiler, Formality, PrimeTime, etc. • Knowledge of TCL or PERL. • Knowledge in non-volatile memory design (NAND in particular) is a strong plus. Proven ability to leverage AI‑assisted (vibe) coding techniques to improve efficiency or automate design and analysis methodologies Leverage AI tools to automate the tools and workflow Applying Artificial Intelligence in workflows to improve build efficiency About Micron Techn

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE: Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure Storage), a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team. As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services. WHAT YOU’LL DO: Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is seeking an On-Site Asset Management Specialist to join Infrastructure Asset Management of our rapidly growing Foundation Resource Management team in the Phoenix Data Center region. You will be responsible for tracking and inventorying the physical data center assets throughout the assets’ lifecycle to ensure compliance to SOX and audits for Roblox. We are looking for a team member who has experience working with Data Center Operations, Accounting, Procurement, Software Engineering and 3rd party Vendor teams and understands the importance of tracking physical assets, its related details and the impact asset movements have on the organization. You Will: Ensure the data center physical fixed asset inventory is tracked from Receipt (via delivery notifications) through End of Life within Roblox’s physical Asset Management Database. The asset lifecycle tracking procedures include: Goods Receipt Physical moves (both inter & intra) RMAs Disposals Process financial goods receipt in Roblox’s financial database to complete proper 3-way matches Oversee physical asset tagging standards, maintaining asset tag thresholds and distribution of asset tags Establish, organize and main

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Presales Architect on the Twilio.org team! About the job This position is needed to enable our public sector, healthcare, non-profit and NGO customers to build the future of communications. The Presales Architect is a critical part of the sales team focused on our Twilio.org segment. Twilio’s Presales Architects are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Presales Architects should be comfortable engaging with decision makers, demonstrating product capabilities, and creating solution designs based on customer needs and requirements. As a Presales Architect you will be a recognized pre-sales expert and technical influencer by sales leaders

Overview: Guidepoint seeks an experienced Data/AI Engineer as an integral member of the Toronto-based AI team. The Toronto Technology Hub serves as the base of our Data/AI/ML team, dedicated to building a modern data infrastructure for advanced analytics and the development of responsible AI. This strategic investment is integral to Guidepoint’s vision for the future, aiming to develop cutting-edge Generative AI and analytical capabilities that will underpin Guidepoint’s Next-Gen research enablement platform and data products. This role demands exceptional leadership and technical prowess to drive the development of next-generation research enablement platforms and AI-driven data products. You will develop and scale Generative AI-powered systems, including large language model (LLM) applications and research agents, while ensuring the integration of responsible AI and best-in-class MLOps. The Senior AI/ML Engineer will be a primary contributor to building scalable AI/ML capabilities using Databricks and other state-of-the-art tools across all of Guidepoint’s products. Guidepoint’s Technology team thrives on problem-solving and creating happier users. As Guidepoint works to achieve its mission of making individuals, businesses, and the world smarter through personalized knowledge-sharing solutions, the engineering team is taking on challenges to improve our internal application architecture and create new AI-enabled products to optimize the seamless delivery of our services. This is a hybrid position based in Toronto. What You'll Do: Architect and Build Production Systems: Design, build, and operate scalable, low-latency backend services and APIs that serve Generative AI features, from retrieval-augmented generation (RAG) pipelines to complex agentic systems. Own the AI Application Lifecycle: Own the end-to-end lifecycle of AI-powered applications, including system design, development, deployment (CI/CD), monitoring, and optimization

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Expectation: • Working closely with vertical product managers/ business leads to understand product use cases, customer journeys, business applicability and impact of each use case. • Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables • Make sure that clear, simple, and technically sound decisions are made • With your strong domain knowledge of lending platforms, we expect you to provide your subject matter expertise in requirements solutioning • Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them • Lead product team processes (Agile/Scrum) and manage expectations and track roadmap regularly • Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management). Superpowers that will help you succeed in this role: • Exp should be in between 8-13 years, out of which minimum 8 years in product management. • Bachelor’s degree in engineering, computer science and/or related field • Professional experience in a product management or analytical role with hands on experience in banking processes • Having deep understanding of Lending and LMS (Loan Management System) Platform(s) in Product Managem

About the job Shape the SoC architecture behind Graphcore’s next generation AI acceleration platforms. Graphcore is building AI compute systems that push far beyond a single chip. As a SoC Architect, you will define, specify and integrate critical subsystems for complex silicon devices. You will work across processor, SoC and system architecture to turn product requirements into practical design choices. Your work will influence performance, integration, modelling, validation and bring-up. This role is for someone who enjoys deep technical ownership and broad system context. You will help Graphcore deliver multiple AI silicon projects in parallel, at real scale. You will work on interfaces, interconnects and SoC subsystems that sit at the centre of advanced AI platforms. The problems are complex, visible and difficult to find elsewhere. The team and culture The Silicon Architecture team sits at the point where product ambition becomes silicon reality. Architects work closely with design, verification, hardware, software and systems teams. The team is growing because the scope is expanding. You will own meaningful technical areas, move quickly on decisions and keep momentum across groups. Ideas are tested through modelling, specification, discussion and evidence. People are expected to speak up, take responsibility and help others move faster. What we're looking for · Strong understanding of computer architecture, SoC architecture or complex silicon systems · Experience writing clear technical specifications for engineering teams · Knowledge of RTL development, verification processes or logical design · Ability to work across architecture, design, verification, hardware and software teams · Domain knowledge in areas such as PCIe, DDR, LPDDR, Ethernet or on-chip networks · Motivation to take ownership, mentor others and drive practical decisions Benefits Flexible working: Balance your work and personal life with great

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The People Technology stack has never been more capable, the differentiator now is the expertise to unlock it. . As a Senior Workday Engineer at Lyft, you'll be the technical cornerstone of our People Technology team, owning the design, development, and delivery of the integrations, custom applications, and AI solutions that the entire People function depends on. This role uniquely combines deep, demonstrable mastery across the full Workday technology stack with an AI-native engineering approach, enabling you to build solutions that don't just automate what exists today but fundamentally raise the bar for how People Technology delivers value. We're seeking a hands-on engineer who commands the full depth of the Workday ecosystem, from Studio and Core Connectors to Extend and Prism Analytics, and brings the technical judgment to architect solutions that scale with the business. You'll be the trusted technical owner of our People Technology platforms, partnering closely with HR, Payroll, Finance, and Benefits stakeholders to translate complex requirements into scalable, maintainable solutions that truly move the needle. With AI reshaping how People Technology teams operate, your expertise will be critical in actively identifying, building, and shipping AI-powered solutions that eliminate manual work, accelerate delivery, and push our teams from tactical execution to strategic impact. In this role, you'll integrate LLMs into HR workflows, build and maintain MCP servers that expose People systems data securely to AI agents, mentor junior engineers, and set the engineering standard for a team that is redefining what enterprise People Technology looks like. If you are a candidate who has the vision of what could be, who has the ability to cultivate relationships, and has a belief in driving impact, then you

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit is where 130M+ people a day come to share what they know, ask what they don't, and find their people. Every post, comment, and new format starts with our composers. We're looking for a Senior Staff engineer to be the technical anchor for how people create on Reddit across Web, iOS, and Android. You'll own the cross-client vision for contribution. That means one shared content model and set of client contracts that all three platforms build against, the performance and reliability engines underneath, and the creation surfaces on top. Our modernized composers are now live on every platform, so the next chapter is growth: making video a first-class way to create, bringing new formats to every user, and using AI to inspire contribution without writing it for people. Every bet has to earn its way through an experiment, so you'll pair architectural judgment with real rigor about what moves the metrics. This is an IC leadership role, partnering directly with Product, Design, and Data Science leadership. Key Responsibilities: Own the cross-client architecture: Define the shared contracts that Web, iOS, and Android build against, including our rich content model, GraphQL schemas, and shared UI primitives. A feature should be designed once and shipped natively everywhere, not built three bespoke ways. Make video and media first-class: Set the client architecture for video creation, editing, drafts, and upload, built to survive bad networks, app restarts, and lower-end devices. Bring new formats to every user: Establish how

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Do you have strong technical abilities, and excellent communication skills and can be an inspiration to your team to achieve extraordinary results? Have a passion for automation? Want to work at a company where customers have real excitement for the products you help create? At PlayStation, we are seeking engineers to join a global initiative in robust test automation and Continuous Integration/Continuous Deployment systems. We are looking for a Software Development Engineer in Test Contractor (SDET Contractor) who can help ensure we're able to continue to grow our capabilities without negative impact to our passionate user base. What You'll Do Setup test frameworks, and help teams set up automation infrastructure Automated testing of UI Frameworks, Background Services, Language runtimes, Browser technologies. Develop and implement standard methodologies for automation, continuous build and deploy, automated testing, multi-functional end-to-end testing, including device testing, and performance testing Work with globally distributed teams to engage early and provide continuous delivery of high quality software products that delight Sony customers Manage, and monitor various Jenkins Jobs and report statuses Identify and act on opportunities to improve the QA proces

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, we're building tools that help teams design, build, and ship better products together. Figma Make enables teams to go from prompt to production code, and the Figma agent is a purpose-built design agent that edits files directly on the Figma canvas. We're looking for deeply technical Product Managers to own the developer platform: Figma’s MCP Server, REST API, and key first-party integrations like Figma for Slack and Figma for ChatGPT/for Claude. These roles sit at the intersection of product and infrastructure. If you're excited about developer tooling, systems thinking, and building the foundations that other product teams ship on top of, this role is for you. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: You’ll define and drive the strategy for one or more parts of our developer platform: the big bets, build-vs-buy calls, and how to sequence it all. Those areas: Design↔code platform: how we translate between designs in Figma’s SceneGraph to code in customers’ Makes and production codebases External platform: how external AI agents (Claude, ChatGPT, Cursor, etc.) access Figma context using our MCP Server & REST APIs, how and when Figma’s AI products appear in other surfaces (Slack, Microsoft Teams, etc.) As you drive platform strategy, you’ll: Influence product roadmaps where platform capabilities create new product opportunities. Partner with EM and tech leads to make key architecture and UX deci

EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION WILL REQUIRE AN ACTIVE SECRET CLEARANCE TO APPLY. Staff Platform Engineer Defense Unicorns is seeking a Senior Platform Engineer to join our team. This role is responsible for designing, building, and owning the runtime production environment that bridges applications (custom development, COTS, and OSS) to the underlying platform. You will drive platform architecture decisions, set engineering standards, and serve as the technical anchor between application teams and platform teams. This is a hands-on technical leadership role. You will own platform strategy and implementation end-to-end: defining technical roadmaps, solving complex problems that span multiple domains, driving cross-team delivery efficiency, and mentoring engineers across the team. We are looking for someone who builds and owns platforms, not someone who operates within infrastructure others have designed. Key Responsibilities Architect and maintain scalable runtime production environments across cloud-native and containerized systems, including transforming applications into Kubernetes-friendly formats for bare-metal deployment Own the technical roadmap for the platform vertical, identifying gaps, planning initiatives, and aligning engineering effort to mission objectives Provide mentorship to engineers across the team, fostering professional development and raising the technical bar Identify technical overlap across projects and guide teams on leveraging each other for efficient delivery Work closely with Mission Managers, providing insights on engineering competency, capacity, velocity, and alignment with mission objectives Collaborate with product teams, providing feedback on product fit and contributing to product direction based on production usage Work with customers to define technical roadmaps that align to mission objectives Advocate for and enforce DevSecOps practices across the platform layer, including security automa

About the Team The Finance & Supply Chain Engineering organization includes two complementary teams. Software Engineering builds internal full-stack applications, durable agentic workflows, plugins, MCPs, and measurable AI-enabled engineering practices. Data Engineering builds trusted analytics data assets for Finance and Supply Chain. The teams have distinct charters, with important shared dependencies and broad cross team partnerships across Engineering, Applications, Finance, and Supply Chain. About the Role We are looking for a hands-on senior technical leader who will report alongside the Software Engineering and Data Engineering managers. This is an individual-contributor role with no immediate people-management responsibility. The Tech Lead will raise the technical bar across both teams, participate in important cross-team or high-risk design decisions, and directly own and ship high-impact work. The role should improve team judgment and autonomy rather than act as a floating architect or universal approval gate. In this role, you will: Partner with the Software Engineering and Data Engineering managers as a peer technical leader; managers retain accountability for people, staffing, priorities, performance, and delivery commitments. Directly own the architecture, implementation, launch, and operation of one or more high-impact initiatives, remaining accountable for real outcomes rather than advisory output alone. Guide important design decisions that are cross-team, difficult to reverse, or material to security, financial controls, reliability, data quality, or long-term cost of ownership. Establish pragmatic engineering standards across architecture, APIs and data contracts, testing, security, reliability, observability, lineage, data quality, and operational ownership. Advance engineering standards for building with AI, including agentic workflows, evaluation, telemetry, adoption, and outcome measurement. Work across backend, full-stack, data, and big-d

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We're seeking a talented Senior 3D Animator to join our team at Roblox for a 6-month engagement. You'll focus on creating high-quality, foundational character animations for the Roblox platform—specifically basic ability and locomotion sets that bring avatars to life with polish and personality. This is an exciting opportunity to contribute directly to core Roblox avatar experiences used by millions of players worldwide. You Will: Create and refine a suite of standard locomotion and ability animations, including: Idle poses (variations for personality/stance) Walk, run, sprint cycles Jump, land, fall animations Other basic movement/ability actions as needed Deliver clean, weighty, and expressive animations optimized for Roblox's avatar system (R15 preferred) Iterate quickly based on feedback from animation leads, designers, and engineers Export animations properly for Roblox Studio integration (using compatible formats and best practices) Use SyncSketch (or similar) for review and approval workflows You Have: Strong experience in character animation , with a focus on creating believable, game-ready locomotion and action animations Excellent acting skills through motion—conveying emotio

About the Team OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs. We partner with organizations across Financial Services, Life Sciences, and Retail in LATAM to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. Account Associates sit at the front of this motion—where technical curiosity turns into executive engagement, and early product signals become enterprise-wide deployments. About the Role This role is designed as a launchpad for future enterprise sellers at OpenAI. This is a highly strategic role with significant exposure to enterprise sales, product, and customer strategy. You’ll develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication while building a deep understanding of how leading companies adopt AI. We are looking for individuals with 4-6+ years of professional experience who are motivated to grow into world-class enterprise sellers over time. While many individuals in this role go on to become Account Directors or take on broader GTM roles, progression is based on performance and business needs rather than a fixed timeline. For the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market. In this role, you will identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction enterprise opportunities for our Large Enterprise and Strategic Accounts teams based in LATAM. This role is based in San Francisco. We use a hybrid work model of 3 days in the offi