Technical Support Engineer 1 Jobs

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. This role is offered as a hybrid role from London, the United Kingdom. We are only able to accept applications from those based in the UK or who have sponsorship to live and work in the UK. # LI -Hybrid What you’ll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. As a Sales Engineer, you'll be the technical voice in the room - running demos, answering the hard questions, and helping Key Account Managers and Regional Sales Managers turn opportunities into wins across Public Sector, Healthcare, and Education. You won't be handed a script. This role comes with real autonomy : you'll decide how to position Jamf Pro, Jamf Protect, Jamf Connect, Jamf School and Jamf Mobile Forensics for the customer in front of you, build your own relationships with channel partners, and shape how AI-driven tools fit into the customer experience you're creating. Nobody expects you to be fluent in every product on day one - we're looking for someone who's fluid, curious, and ready to grow into the full portfolio. You'll join a Sales Engineering team that takes the work seriously and each other less so. Expect a genuinely fun group of people, strong support for your development, and a customer base that makes the work worth doing. What you can expect to do in this role: Run live and virtual product demos, tailored to the customer's environment, not a generic script. Become the go-to techn

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. This role is offered as a hybrid in Brno, Czech Republic. We are only able to accept applications for those based in the Czech Republic or who have sponsorship to live and work in the Czech Republic. What you'll do at Jamf : At Jamf, we empower people to be their best selves and do their best work. As a Software Engineer, you'll be part of a team building macOS extensions that power Jamf Protect - a cross-platform enterprise endpoint security solution that helps administrators protect their organization's devices and data. You'll work with real-time monitoring, custom threat detections, and Apple's endpoint security frameworks, all optimized to preserve the Apple user experience. What you can expect to do in this role: Break down customer problems into actionable work for you and the team. Own tasks end-to-end and deliver high-quality results. Leverage enterprise-grade tooling - including AI - to work smarter and move faster. Mentor teammates using your deep product knowledge. Ask the right questions, solve problems, and build great software using engineering best practices. Communicate technical concepts clearly across teams - Engineering, Support, Product, and Cloud. Know when to reach out - and find the right p

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. You’ll likely spend time working on: Empowering your engineering team to deliver high levels of technical quality and business impact. Recruiting a diverse team of engineers recognized as some of the best in the industry, from outreach to closing. Managing a team of engineers and facilitating their career development through challenging responsibilities and constructive feedback. Actively participating in strategic direction and product decisions for your team. Contributing to engineering-wide initiatives as a member of the Playlist engineering management team. About the right team member: You are an experienced engineer who has successfully transitioned into a people leader, passionate about building and operating reliable, scalable cloud platforms and developer infrastructure that empower engineering teams. You possess extensive experience in at least one aspect of developing a world-class cloud platform and can effectively manage a high-performing team throughout the entire process. You’ll thrive in this role with experience in: 3+ years of direct management experience with an engineering team of at least 6 members with skills acro

The Team + The Role The Pendo for Agents team builds Pendo's AI and agent product area, a large greenfield surface where much of the architecture is being defined as the team builds. This team operates at the center of a fast-moving product space where engineering decisions shape both the customer experience and the technical foundation for future scale. As Senior Manager, Engineering, you will own technical direction for Pendo for Agents end to end and be fully accountable for delivery, engineering quality, and the talent pipeline. You will partner closely with Product, Design, Staff and Principal engineers, and adjacent Engineering leaders to make high-quality architecture decisions, guide execution, and grow a team that can move quickly without over-building. This role is based in our New York City office. What this looks like day-to-day Team leadership: Lead, coach, and manage a team of approximately four engineers today, with the role growing into ownership of two teams as the product area scales. You will support onboarding, professional development, and the growth of strong individual contributors and emerging technical leaders. Architecture ownership: Own the technical direction for the Pendo for Agents architecture end to end. You will partner with Staff and Principal engineers on build-versus-buy decisions, including when to use existing frameworks and when to build in-house. Delivery execution: Guide prioritization, planning, and execution across the team while maintaining a healthy delivery cadence. You will own delivery commitments across sprint and quarterly planning cycles and hold the team accountable to outcomes. Cross-functional partnership: Partner with Product and Design to deliver high-quality features using Agile development practices. You will align on scope, sequencing, and risk while surfacing engineering constraints early and maintaining trust under pressure. Player-coach technical leadership: Stay hands-on in architecture and technical pro

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Role We are looking for a bright, kind and goal oriented Industrial Engineering Lead to join the Stitch Fix Industrial Engineering Team. In this role you'll be responsible for onsite process improvement and cost savings initiatives within our warehouses. Reporting into the Director of Industrial Engineering, the Industrial Engineering Lead will work closely with other members of the team and cross-functional operational partners in our warehouses located across the country. Responsibilities: Design and implement new technologies, processes, and equipment that will enable our warehouses to support business growth. Manage large cross functional projects from ideation to implementation. Create and update engineering labor standards within our labor management system. Conduct the economic evaluation of ideas and technologies, and write the business cases to justify projects and track results to demonstrate success Design layouts for facilities, equipment, inventory storage, workspaces, and material flows Create the technical specifications that define our equipment and facility standards, and warehouse automation concepts. Write the documents necessary to procure equipment and technical services such as scope of work, performance requirements, and acceptance criteria. Support maintenance with automated equipment downtime resolution. Conduct inventory capacity forecasting and related capital investment planning. Lead the implementation of lean warehousing programs, includin

The Consumption Based Billing & Licensing (CBBL) team builds the systems that decide what customers can access, what they've purchased, and what they've used. We own the infrastructure behind licensing, entitlements, and usage-based billing for Asana's newer products and add-ons — making sure customers get the right paid features, usage is tracked accurately, and admins have clear ways to understand and manage their accounts. As Asana expands its product surface and pricing models, the systems we build directly shape how the business grows and how customers experience the value of what they've bought. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve: Lead and grow a team of engineers working across backend systems, platform services, and customer-facing experiences. Set technical direction and help shape the roadmap for licensing and billing capabilities. Partner closely with Product, Design, Data, Finance, Sales, and other engineering teams to turn ambiguous business needs into shipped solutions. Drive execution on projects such as: licensing and access control usage tracking and billing admin dashboards, alerts, and controls bulk and automated license assignment trial and add-on provisioning flows Make thoughtful trade-offs across scalability, reliability, correctness, and speed of delivery. Coach engineers, support their growth, and build a high-performing team culture. Communicate clearly with senior stakeholders and explain technical decisions in business-friendly terms. About you: Strong engineering management experience, ideally at the level of leading a team through complex prod

Atlas Search is a multi-cloud service that allows users to execute complex full text and vector search queries using the MongoDB Query Language . Our users are free to focus on relevance and data retrieval instead of the machinery needed to search data at scale. Our team is building the cloud-based distributed systems software responsible for the lifecycle of search indexes including: data ingestion, index building, partitioning, performance, availability, and backup management. Our product is quickly gaining traction with customers and we are making core architectural improvements that you will contribute to. This role is based in Toronto, ON hybrid. Successful candidates will have the following qualities: 2+ years of hands-on experience designing, building, testing, and maintaining industrial-strength backend software in a complex codebase Experience developing distributed systems and cloud services Experience with at least one modern statically typed programming language, and interest in working with Java Excellent verbal and written technical communication skills and enthusiasm for collaborating closely with colleagues A growth mindset and the desire to learn quickly through taking on challenges, reflecting on outcomes, and incorporating feedback A strong sense of ownership over their work, from initial design all the way through maintaining code in production You will: Contribute to the design, implementation, and support of projects that improve the scalability of Atlas Search to make using it a seamless experience for even the largest workloads Work with a collaborative team that prioritizes sound technical decision-making and building systems that our customers love and that we are proud of as engineers Have the opportunity to lead projects and own subsystems Provide input on the team’s roadmap and help determine the architecture of our system Success measures: In 3 months you’ll have a solid high-level understanding of what our team does and how we operate.

Atlas Search is a multi-cloud service that allows users to execute complex full text and vector search queries using the MongoDB Query Language . Our users are free to focus on relevance and data retrieval instead of the machinery needed to search data at scale. Our team is building the cloud-based distributed systems software responsible for the lifecycle of search indexes including: data ingestion, index building, partitioning, performance, availability, and backup management. Our product is quickly gaining traction with customers and we are making core architectural improvements that you will contribute to. We are looking to speak to candidates who are based in San Francisco, CA for our hybrid working model. Successful candidates will have the following qualities: 2+ years of hands-on experience designing, building, testing, and maintaining industrial-strength backend software in a complex codebase Experience developing distributed systems and multithreaded applications Experience with at least one modern statically typed programming language, and interest in working with Java Excellent verbal and written technical communication skills and enthusiasm for collaborating closely with colleagues A growth mindset and the desire to learn quickly through taking on challenges, reflecting on outcomes, and incorporating feedback A strong sense of ownership over their work, from initial design all the way through maintaining code in production You will: Contribute to the design, implementation, and support of projects that improve the scalability of Atlas Search to make using it a seamless experience for even the largest workloads Work with a collaborative team that prioritizes sound technical decision-making and building systems that our customers love and that we are proud of as engineers Have the opportunity to lead projects and own subsystems Provide input on the team’s roadmap and help determine the architecture of our system Success measures: In 3 months you’ll have a

We’re looking for a Software Engineer 3 to join our Marketing Technology Engineering team within Marketing Operations - Technology & Automation. This is a hands-on engineering role for someone who enjoys building reliable, scalable digital platforms and internal systems that improve how teams ship, measure, and optimize web experiences. You’ll work across application development, integrations, experimentation, data-informed decision making, and AI-enabled workflows that help the team move faster and deliver better outcomes. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. What you’ll do Build and maintain production-quality software that powers martech experiences Design and implement backend services, internal tools, automations, and integrations across the martech ecosystem Improve system reliability, observability, maintainability, and developer experience across the team’s platforms Contribute to experimentation, personalization, and data workflows that support better customer and developer experiences Help evaluate and apply AI-enabled capabilities and tools where they can improve engineering velocity, quality, or user experience Participate in code reviews, technical design discussions, and team planning Take ownership of projects from implementation through rollout, monitoring, and iteration What we’re looking for 3+ years of professional software engineering experience building and supporting production systems Strong coding skills in one or more modern programming languages such as JavaScript or Python Experience building web applications, backend services, APIs, data pipelines, or internal platforms Solid understanding of software engineering fundamentals including testing, debugging, code quality, and maintainability Experience working with cloud services, CI/CD workflows, and modern development practices Ability to work across systems and collaborate effectively with cross-functional partners Strong writte

The CRM Technologies team is responsible for building, scaling, and operating Salesforce-based solutions that power MongoDB’s customer lifecycle from lead management and sales execution to renewals, reporting, and downstream operational workflows. The team partners closely with Sales Operations, Marketing, Revenue Operations, Finance, Customer Success, and Engineering to deliver secure, scalable, and reliable Salesforce solutions. With strong expertise in Salesforce development, automation, integrations, and platform operations, the team continuously evolves the CRM ecosystem to meet changing business needs. Role Overview We are looking for a Salesforce Engineer III to design, build, and support core Salesforce capabilities that enable MongoDB’s global go-to-market and operational teams. This is a senior individual contributor role with clear ownership from requirements through production delivery. You will translate business requirements into high-quality technical solutions using a combination of declarative configuration and custom development. This role is hands-on and delivery-focused, requiring strong technical judgment, attention to platform best practices, and the ability to work effectively across multiple business domains. As an Engineer III, you will also influence engineering standards, improve system performance and reliability, and contribute to shared frameworks and best practices within the Business Systems engineering organization. What You’ll Do Design, build, and support Salesforce solutions across sales, marketing, revenue, customer, and operational workflows Implement and enhance Salesforce functionality using standard configuration, Flows, Apex, Lightning Web Components, and platform automation Partner with business stakeholders to understand requirements, identify gaps, and deliver scalable, maintainable solutions Develop and maintain integrations between Salesforce and external systems such as Marketo, ERP, billing, marketing, support, or ana

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As a Senior Site Reliability Engineer you will champion all things pertaining to reliability at Okta for Auth0. Working closely with the Product Engineers, Quality Engineers, Platform Engineers and Architecture teams, your primary focus will be on ensuring production systems remain operational at all times, while continually setting and achieving long-term performance, reliability and scalability goals in a platform with an exponential growth plan for the coming years. With Okta’s increased dedication to ensuring customer availability expectations are exceeded in every way, you will play a key role as we evolve our system architecture to meet the demands of enormous growth and support the hundreds of millions of users who rely on us to provide uninterrupted access to business-critical enterprise and consumer applications. Skills Exceptional communication skills, including technical writing in the English language Systematic problem-solving approach, coupled with a strong sense of ownership and drive Understanding of microservices, cloud infrastructure (AWS, Azure), databases (SQL, No-SQL, Key/Value), containers (docker, kubernetes), web technologies (web sockets, http) and networking (SSL, routing, VPN) Live and breathe SLIs, SLOs, error budgets and SLAs Strong belief in automating everything and reducing toil for yourself and teammates Loves to work as a team, but is able to work effectively in a remote environment where tasks may be self-driven Knowledge

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About The Team Global Innovation Center SE team (Presales): Over the last 3 years, Okta in Bangalore has fueled our growth around the world. The Global Innovation Center Presales team has been a crucial part of this growth. We are expanding this team made up of exceptional high-performing individuals. In this team, you will focus on being a customer-facing solution engineer crafting identity and security solutions for commercial segments in the US, ranging from digitally native start-ups to scaling SMBs. As a Solutions Engineer you will: Support our customers along their sales journey by showing them the value of the Okta technology through live demonstrations and sales presentations. Sell directly to IT managers, developers, product managers, and occasionally more senior executives across various industries.. Have a focus on our Okta Workforce Identity solutions and be able to model how this solution will support their current architecture requirements and use cases Execute well-defined, outcome-focused POCs Maintain a broad and deep technical understanding of the Okta product line and the underlying technologies and protocols Occasionally participate in local and regional events evangelising Okta as a presenter and an attendee. We are looking for: Ability to work in the EST Time Zone A minimum of 5 years of working experience in IAM or a related SaaS field as a pre-sales engineer. Expertise or hands-on experience in IAM, single sign-on, multi-factor authe

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Opportunity The Migration Services team builds the critical, data-driven services that seamlessly move customers across environments in real-time. We are looking for an Engineering Manager to lead, mentor, and grow this pivotal team.This is a unique opportunity to shape the team's technical direction and culture from the ground up, and you will be helping build and hire for this team. You are a people-focused leader who is also deeply technical, capable of guiding architectural decisions and willing to be hands-on when needed. This role requires extensive collaboration with numerous Product teams and a close partnership with our Customer Service organization, which utilizes the tooling your team builds to execute customer migrations. If you are passionate about building high-performing teams, driving technical strategy, and delivering high-impact projects, we want to hear from you. What You'll Achieve Build and lead a world-class team. You will recruit, mentor, and support a team of skilled engineers, fostering a strong, collaborative culture and keeping the team motivated and engaged. Own the roadmap and execution. You will partner with product and stakeholder teams to define the team's strategy and roadmap. You'll be responsible for prioritizing work and ensuring the team consistently delivers high-quality, reliable services. Drive engineering excellence. You will hold the team to a high standard of quality, reliability, and operational robustn

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Intro : As an Engineering Manager on the Connections team, you will lead engineers working on product areas that help people engage more meaningfully with others across our platform. You’ll partner closely with cross-functional leaders to shape strategy, drive execution, and build a healthy, high-performing team. This role is ideal for a people-first leader with strong product sense, deep technical judgment, data-driven mindset and an AI-native approach to working. What you’ll do: Lead and grow a cross-functional engineering team working across user-facing product areas and the systems that support them. Set clear goals and drive execution against a roadmap aligned with broader product and business priorities. Partner with Product, Design, Research, and Data Science to shape strategy, prioritize opportunities, and deliver measurable

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Server Platform is at the core of Figma's infrastructure foundation! This area owns the foundational layer of infrastructure that underpins all other infrastructure and application services at Figma. The Foundation team under Server Platform is Infrastructure's infrastructure. This team enables the efficient operation and rapid development of reliable infrastructure at Figma through opinionated platforms. We are building the V2 of Infrastructure and setting key initiatives that will set the tone for infrastructure for the next half decade. We're looking for thoughtful and technical leaders with experience focused on designing the next generation edge and network to handle our growing customer traffic and services. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Design, build and operate scalable distributed systems and services that power Figma's innovative tools for design and collaboration Develop and secure our internal and edge network running on AWS Help design and deploy an internal service mesh network which can support Figma's growing portfolio of services and features Develop intelligent detection and auto-scaling countermeasures for DDoS threats Debug and resolve production issues across services and multiple layers of the stack, reducing mean time to resolution for critical incidents We’d love to hear from you if you have: 4+ years of experience building infrastructure components and services at scale in a cl