Technical Support Engineer Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Billing Configuration team enables extensibility of all Billing concepts and owns the core infrastructure needed to manage configuration changes over time and custom billing logic use cases. What you'll do As the engineering manager for Billing Configuration, you’ll own the operational and technical direction of the platforms that let Stripe users and internal teams model, customize, and evolve how billing works. You’ll lead the team building the foundational configuration layer for Stripe Billing, enabling flexible products, pricing, eligibility, entitlements, and billing behavior. This team enables complex custom use cases and configuration changes over time. You’ll shape the team as it expands to support increasingly sophisticated use cases, working closely with internal and external customers to build reliable, extensible systems that make Stripe Billing adaptable to the real world. Responsibilities Lead a team responsible for the core architecture needed to enable billing configuration complexity and extensibility Own the technical strategy and roadmap for billing configuration Drive operational excellence across billing infrastructure systems Hire and develop engineers as the team expands into new scope Partner with stakeholders across organizations to deliver billing solutions Work backwards from internal and external customer needs to define priorities and scope Define and uphold engineering standards across a team owning busines

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About The Role The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate. As a Security Engineer on this team, you'll work across application and platform security domains. You'll contribute to the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges. In this role, you will Support and help mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You'll help build the processes, tooling, and culture which make security a natural part of how we ship and operate. Contribute to mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and support of our bug bounty and responsible disclosure program. Advocate for secure-by-desig

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About The Role The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate. As a Security Engineer on this team, you'll work across application and platform security domains. You'll contribute to the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges. In this role, you will Support and help mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You'll help build the processes, tooling, and culture which make security a natural part of how we ship and operate. Contribute to mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and support of our bug bounty and responsible disclosure program. Advocate for secure-by-desig

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Solution Engineer: Accelerate the AI Data Cloud We are looking for a Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the accounts sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about driving the AI Data Cloud adoption, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences and bridging the gap between audiences when needed. YOUR IMPACT (IN THIS ROLE YOU WILL GET TO): Present Snowflake technology and vision, focusing on the AI Data Cloud and its capabilities, to executives and technical contributors at prospects and customers. Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation. Immerse yourself in the

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake are looking for a Solution Engineer for the UK market who can solve our customer’s most complex problems. In this role you will work directly with the account sales team and channel partners to understand the needs of our customers, strategize on how to best support them in their evaluation and ultimately help our customers choose Snowflake as their solution. As a Snowflake Solution Engineer you share our passion for solving complex data challenges and helping organizations to get the most out of their data assets. Our technical landscape is ever evolving and you are keen to learn new skills and put them into practice on real world challenges. You are able to translate features and functions into solutions that solve business problems, in conversations with technical or business teams, with end users or executives. In this role you will get to: Present Snowflake’s technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Create and develop technical champions in your accounts to drive deals and achieve a technical win Be at the cutting edge

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Solution Engineer: Accelerate the AI Data Cloud We are looking for a Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the accounts sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about driving the AI Data Cloud adoption, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences and bridging the gap between audiences when needed. YOUR IMPACT (IN THIS ROLE YOU WILL GET TO): Present Snowflake technology and vision, focusing on the AI Data Cloud and its capabilities, to executives and technical contributors at prospects and customers. Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation. Immerse yourself in the

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Grow your career while continuing Exact Sciences’ inspiring work. Changing roles within the company allows you to develop your skills while changing the future of cancer in a new way. Schedule - Monday - Friday 8 am -4:30/5 PST Position Overview This role is responsible for diagnosing and resolving failures in enterprise laboratory instruments and automation systems, conducting root cause investigations, and escalating service issues to minimize downtime. It includes performing routine preventive maintenance and calibrations to ensure equipment reliability and compliance with service standards. The position requires accurate documentation aligned with Good Documentation Practices (GDP) and regulatory requirements such as OSHA, FDA, ISO, and CLIA. Success in this role involves developing technical expertise, training others, and collaborating across teams and vendors to support troubleshooting and project execution. Flexibility, commitment to quality, and a focus on process improvement—including SOP development and workflow optimization—are essential. Key Accountabilities: Include, but are not limited to, the following: Troubleshooting & Repair: Under general supervision, diagnose, repair, and resolve failures following established procedures on instrumentation and automation systems within the laboratory by applying technical expertise to restore functionality. Escalate unresolved or complex issues to senior s

Location Details: India, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our Team Do you want to be an Information Security Lead at GoDaddy? GoDaddy’s Security organization is looking for a Cloud Security Engineer. We work out large-scale and cross-company security challenges while ensuring that partnership with the development and operational communities remains front of mind. At GoDaddy, Security Engineers apply their strong hands-on technical skills to craft scalable solutions for multiple problems. You must communicate with GoDaddy Engineering teams, perform security assessments, prioritize security risks, and design. We, as a team, implement high-quality security engineering solutions! What you'll get to do... The Senior Cloud Network Security Engineer will play a crucial role in designing, building, and securing large-scale, distributed cloud environments that support GoDaddy Services. This role operates at the intersection of cloud infrastructure, security architecture, and engineering execution. The successful candidate will collaborate closely with service teams, security leaders, and compliance partners to embed security-by-design principles into cloud services and internal platforms. This position requires advanced technical expertise in cloud-native security controls. It also needs a strong understanding of threat models in hyperscale environments. Additionally, it involves influencing architecture decisions across multiple teams. The role demands hands-on engineering, good judgment in ambiguous situations, and proficiency at translating security requirements into scalable, automated solutions. Bui

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Corporate Security Engineer, you'll help secure the systems GitLab team members rely on every day across a fully remote environment. This role sits within Corporate Security Engineering and focuses on building secure-by-default controls for endpoints and the SaaS platforms that support them, with a strong emphasis on macOS. You'll own meaningful technical decisions around endpoint hardening, automation, and detection, and you'll help turn security requirements into scalable engineering systems that are measurable, auditable, and designed to reduce friction for end users. This is a strong fit i

Location Details: India, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our Team GoDaddy's Strategy, Enablement, Acquisitions & Legal (SEAL) team is looking for a CLM Analyst/Engineer to help build and improve our contract lifecycle management platform. Working at the intersection of legal operations and technology, you will configure Ironclad workflows, develop automation for contract review and approvals, and help introduce AI-powered solutions that make contracting more efficient and self-service for teams across the business. This role goes beyond platform administration! You will partner with legal and other teams to translate legal policies, playbooks, and approval processes into scalable workflows and automation. Success in this role comes from combining knowledge of commercial contracting with strong technical and problem-solving skills to deliver reliable processes, improve data quality, and build a better contracting experience for our teams. What you'll get to do... Develop, build, test, and improve contract workflows in Ironclad, including intake forms, approval processes, document generation, e-signature workflows, and post-signature tracking Maintain and improve contract templates, clause libraries, data structures, and reporting to support consistent, accurate, and scalable contract management Monitor platform performance, solve issues, manage releases, and use data and insights to find opportunities to improve efficiency and user experience Partner with Legal, Procurement, Privacy, Security, Finance, and other teams to translate contracting requirements into

Role Overview We are looking for a Senior FP&A Engineer to lead the design and implementation of enterprise planning solutions across Finance, Sales, and Workforce domains. This role will be part of a Global Finance Technology, partnering closely with onshore FP&A, RevOps, and other Business teams. You will play a key role in driving the organization’s transition to driver-based, integrated planning using platforms such as Pigment, Anaplan, and Workday Adaptive Planning, while ensuring scalability, governance, and high-quality delivery from India. We are looking to speak to candidates who are based in Gurugram or Bangalore for our hybrid working model. Key Responsibilities 1. Enterprise Planning Delivery Design and build scalable planning models across: Financial Planning (P&L, Cash Flow, Balance Sheet) Workforce Planning and Cost modeling Sales & Revenue forecasting (ARR, pipeline, bookings) Own end-to-end delivery working with the Product Manager : design → build → test → deploy → support 2. Model Development & Optimization Build multi-dimensional, driver-based models with strong focus on performance Develop scenario planning, versioning, and forecasting capabilities Optimize model size, calculation efficiency, and user experience 3. Platform Expertise Subject Matter Expertise in: Pigment Anaplan (Model Builder / Solution Architect) Configure workflows, security, and access controls Leverage platform-native capabilities vs over-customization 4. Data Integration & Automation Integrate planning tools with enterprise systems: ERP (NetSuite / Oracle) CRM (Salesforce) Data platforms Build and maintain automated data pipelines using SQL, APIs, or ETL tools 5. Stakeholder Collaboration (Global Model) Work closely with US / EMEA FP&A, IT, and Business teams Participate in requirement workshops and translate business needs into technical designs Provide regular updates, demos, and documentation to global stakeholders 6. Governance, C

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: We are looking for a motivated, curious, and solutions-driven Sales Engineer with a passion for helping customers solve complex challenges through technology. In this role, you will support the sales and channel team in engaging prospects and customers, demonstrating technical value, and driving successful outcomes. You will play a key role in both new customer acquisition and expa

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Senior Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. Location: Must be based in Atlanta, Tennessee, Florida, North Carolina OR South Carolina IN THIS ROLE YOU WILL GET TO: Present Snowflake technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and compleme

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our internship program will provide an opportunity to work on meaningful products that will grow the GDP of the internet. Through the internship, you will work with many systems and technologies, gain experience in systems design and testing, and have opportunities to present your work to your team and the wider org. Each intern has a dedicated intern manager, and every project is part of the team’s roadmap and will directly help Stripe’s mission. What you’ll do Every internship at Stripe centers around a real, legitimate project that our customers urgently need, touching many parts of our operations and stack. We will support you in shipping it. Yes, you will actually ship it. Some recent projects include rebuilding our statistics aggregation service, building new service discovery systems, and many user facing projects like making it easy to understand error messages on Stripe Checkout. As a Stripe intern, you'll be tackling important projects to increase global commerce, while working alongside exceptional people who insist on doing their best work. You’ll learn from people with high standards who are great at inspiring others to do more and go further. We value technical and personal growth, and see our internship program as a vehicle to foster both. Responsibilities Write software that will be used in production, and has meaningful impact to Stripe Give and receive technical feedback through code reviews or design discussions Collaborat

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! The Solutions Engineer (SE) delivers technical sales and product consultancy services to NewBiz, partners and Customer Success. The goal for the SE is to be responsible for the free trials and to help increase win rate and deal size. The SE also helps with maintaining and increasing product knowledge in the NewBiz & CS departments as well as assisting with pre- and post-sales activities and tracking accordingly via Salesforce. What you'll be doing: The SE is required to maintain a good balance in relation to product knowledge, focus on product reach and make sure that Trustpilot can close business by: Set up and run new trials. Participate in pre-sales activities coordinated by sales reps. Coordinate pre-sales activities with allocated sales reps (sales teams). Work closely together with Support, Customer Success, Sales Ops and New Bizz Maintain and update trial reporting accordingly Assist CS in technical solutions for upsells and renewals. Enterprise prioritisation including troubleshooting. Refresher & scope training for trials & supporting modular trials on Ents accounts. CS winback trials Sales clinic. Personalised sessions looking with reps at hard-to-convert leads with technical blockers(e.g. Automation issues, lack of te